Restaurant Brands International

Conduct operational assessments, coach restaurant managers, and implement improvement plans to enhance guest experience and operational excellence. | Bachelor's degree in Business or Hospitality, 3+ years of restaurant operations leadership in QSR, proven ability to improve operations and guest satisfaction, strong coaching skills. | Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: The Operations Partner is the coach responsible for driving operational excellence, guest satisfaction, and brand standards across their assigned restaurants. This role reports to the Franchise Business Partner (FBP) and is responsible for identifying gaps, delivering training, and tools that help franchise restaurant leaders with consistent routines that improve service, food quality, and the overall guest experience. Roles & Responsibilities: • Conduct structured operational assessments across for assigned restaurants. • Coach restaurant general managers (RGM) and leadership teams on critical drivers of guest satisfaction: speed of service, order accuracy, food quality, hospitality, cleanliness, and safety. • Observe service routines and deliver immediate, constructive feedback. • Track execution against bottom-performer routines and other operational frameworks, ensuring compliance with brand standards. • Use guest satisfaction surveys, operations scores, and guest complaint data to identify underperforming restaurants. • Partner with restaurant leaders to implement action plans that directly improve guest outcomes. • Conduct follow-ups to verify progress and reinforce accountability. • Share success stories and practical playbooks across restaurants to scale what works. • Deliver in-restaurant coaching and training for Managers and District Managers. • Support the rollout of new operations initiatives, technology, or training programs. • Reinforce Popeyes Academy learning with live, practical application in the restaurant. • Build capability in RGMs and shift leaders to sustain improvements beyond your visit. • Partner with FBP to align restaurant-level operations coaching with broader franchise business plans. • Provide monthly updates to FBP on progress within assigned restaurants, highlighting commitments, follow-ups, and results. • Escalate persistent performance issues, ensuring support from Ops Services leadership. • Document findings, monitor corrective action, and track guest experience KPIs. • Join restaurant visits with FBPs, share operational insights, and align coaching plans with business priorities. • Prepare visit reports, update tracking systems, and maintain communication with Field & Ops Services leadership. • Participate in FBP-led business reviews when operations improvement is the top priority, presenting operational insights and progress updates. • Conduct deep-dive operations reviews with underperforming restaurants, escalating chronic issues as needed. • Support systemwide initiatives (NRO support, Elevate rollouts, seed training for brand initiatives). Skills & Qualifications: • Bachelor’s degree in Business, Hospitality, or a related field required • 3+ years of restaurant operations leadership experience in QSR. • Proven track record of improving operational execution and guest satisfaction. • Experience in training, coaching, or leading restaurant managers/teams. • Strong coaching and training ability, with practical “in-the-moment” feedback skills. • Excellent knowledge of QSR operating routines, guest service fundamentals, and food safety. • Ability to analyze guest and operational data, then translate into clear action plans. • Highly organized, disciplined, and comfortable managing a large portfolio. • Strong communication and collaboration skills. This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses. #popeyes Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Support and develop investor relations strategies, prepare earnings materials, and analyze market and company performance. | Requires 2-4 years in highly analytical financial roles, strong communication skills, and familiarity with financial platforms. | Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Investor Relations Overview We are looking for someone to help support our Investor Relations strategy and initiatives. This is a dynamic role that provides for significant learning opportunities across RBI. Reporting to the Senior Manager of Investor Relations, you’ll be an integral part of shaping our financial story for investors and research analysts. Our team partners with the Brand, Finance, Communications, and Legal teams to clearly articulate our performance, strategy and growth opportunities to external audiences. This individual’s key priorities will include managing preparations for our quarterly earnings calls and investor events, assisting with quantitative and qualitative analyses of RBI and peer results, and supporting relationships with key internal and external stakeholders. We are looking for a highly motivated, self-starter with strong communication and analytical skills to join this small but mighty team! Key Roles & Responsibilies Develop a strong understanding of each of our business units, our overall strategy, and the restaurant industry Manage the earnings process, including supporting preparation of the earnings script, press release, and Q&A Assist in drafting materials for investor conferences, RBI-hosted investor events, and lender presentations Build strong internal networks to ensure IR is current on business progress in order to effectively articulate RBI’s performance and strategic priorities to the investment community Engage in qualitative and quantitative analyses of RBI and competitor results Review and analyze Wall Street estimates for RBI and peers and maintain valuation and trading analyses Monitor research on RBI, the industry, and competitors, and provide relevant summaries to internal teams Stay updated on market sentiment and reactions to RBI, industry, and competitor developments Support outreach efforts, including coordinating investor meetings and conferences Track investor engagement and synthesize key questions and emerging themes to inform messaging Prepare regular updates for the executive team and Board of Directors on IR-related activities Track RBI’s shareholder ownership and inform leadership team of notable ownership changes Support ESG outreach initiatives and preparations for RBI’s annual shareholder meeting Maintain the Investor Relations section of RBI’s website and third-party vendor relationships Assist with ad hoc projects such as Board presentations, research requests, and benchmarking analyses Qualifications & Experience Positive, resourceful, and intellectually curious team player who is willing to work hard to deliver results Excellent written and verbal communication skills Exceptional attention to detail with a keen focus on accuracy and consistency across multiple workstreams Skilled at analyzing complex financial information and translating it into a clear narrative for external audiences Highly organized, with strong time-management skills and ability to work efficiently in time-sensitive scenarios Strong interpersonal skills with the capacity to collaborate effectively with key internal and external partners Ability to engage with senior leaders and investors with a high level of professionalism and sound judgment Expertise in Microsoft Office (Excel, PowerPoint, and Word) and strong familiarity with OneStream Familiarity with capital markets platforms (Bloomberg, Capital IQ, FactSet) and AI tools (ChatGPT, Copilot) 2-4 years of experience in highly analytical financial roles including corporate finance, investment banking, investor relations, and/or sell-side/buy-side Four year university degree, preferably in accounting, finance, or economics Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request. Looking for high impact work in a fast paced and ever changing environment? Then you have come to the right place. RBI is consistently looking for individuals with a passion to learn and desire to make change. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Conduct operational assessments, coach restaurant managers, and implement improvement plans to enhance guest experience and operational efficiency. | Bachelor’s degree in Business or Hospitality, 3+ years of restaurant operations leadership, coaching skills, knowledge of QSR routines, data analysis ability. | Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: The Operations Partner is the coach responsible for driving operational excellence, guest satisfaction, and brand standards across their assigned restaurants. This role reports to the Franchise Business Partner (FBP) and is responsible for identifying gaps, delivering training, and tools that help franchise restaurant leaders with consistent routines that improve service, food quality, and the overall guest experience. Roles & Responsibilities: Conduct structured operational assessments across for assigned restaurants. Coach restaurant general managers (RGM) and leadership teams on critical drivers of guest satisfaction: speed of service, order accuracy, food quality, hospitality, cleanliness, and safety. Observe service routines and deliver immediate, constructive feedback. Track execution against bottom-performer routines and other operational frameworks, ensuring compliance with brand standards. Use guest satisfaction surveys, operations scores, and guest complaint data to identify underperforming restaurants. Partner with restaurant leaders to implement action plans that directly improve guest outcomes. Conduct follow-ups to verify progress and reinforce accountability. Share success stories and practical playbooks across restaurants to scale what works. Deliver in-restaurant coaching and training for Managers and District Managers. Support the rollout of new operations initiatives, technology, or training programs. Reinforce Popeyes Academy learning with live, practical application in the restaurant. Build capability in RGMs and shift leaders to sustain improvements beyond your visit. Partner with FBP to align restaurant-level operations coaching with broader franchise business plans. Provide monthly updates to FBP on progress within assigned restaurants, highlighting commitments, follow-ups, and results. Escalate persistent performance issues, ensuring support from Ops Services leadership. Document findings, monitor corrective action, and track guest experience KPIs. Join restaurant visits with FBPs, share operational insights, and align coaching plans with business priorities. Prepare visit reports, update tracking systems, and maintain communication with Field & Ops Services leadership. Participate in FBP-led business reviews when operations improvement is the top priority, presenting operational insights and progress updates. Conduct deep-dive operations reviews with underperforming restaurants, escalating chronic issues as needed. Support systemwide initiatives (NRO support, Elevate rollouts, seed training for brand initiatives). Skills & Qualifications: Bachelor’s degree in Business, Hospitality, or a related field required 3+ years of restaurant operations leadership experience in QSR. Proven track record of improving operational execution and guest satisfaction. Experience in training, coaching, or leading restaurant managers/teams. Strong coaching and training ability, with practical “in-the-moment” feedback skills. Excellent knowledge of QSR operating routines, guest service fundamentals, and food safety. Ability to analyze guest and operational data, then translate into clear action plans. Highly organized, disciplined, and comfortable managing a large portfolio. Strong communication and collaboration skills. This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses. #popeyes Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request. Looking for high impact work in a fast paced and ever changing environment? Then you have come to the right place. RBI is consistently looking for individuals with a passion to learn and desire to make change. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.