Reed Technology

Lead and develop data quality strategies, oversee data quality initiatives, and drive business development within the legal sector using AI and CRM integration. | Requires 7+ years in data quality or governance, experience with CRM, BI tools, SQL, and legal sector knowledge, along with leadership and business development skills. | Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues ? About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. About the Role: The Manager of Data Services is responsible for driving strategic and operational excellence across all data quality initiatives within the InterAction division. This role oversees the Data Quality Services team and ensures the delivery of high-impact, client-focused data quality programs. In addition, the role emphasizes business development, advanced marketing strategies, and the integration of CRM systems—particularly within the legal sector—to drive growth. The ideal candidate will combine technical expertise with strong leadership, fostering a culture of continuous improvement and innovation in data management while leveraging deep industry knowledge. Responsibilities: • Leadership & Strategy: Develop and implement a comprehensive data quality strategy that aligns with business objectives and client needs. • Provide visionary leadership to the Data Quality Services team, setting clear objectives, and promoting cross-functional collaboration that integrates CRM, business development, and marketing perspectives. • Operational Oversight: Manage the day-to-day operations of the InterAction Data Quality Services team to ensure timely and high-quality delivery of data quality programs. • Collaborate with internal teams and external stakeholders, including legal professionals, to optimize resource allocation and deliver exceptional client outcomes. • Data Quality Framework & Best Practices: Develop, implement, and monitor data quality standards, policies, and best practices ensuring data accuracy, consistency, and reliability. • Oversee the effective deployment and use of state-of-the-art data quality tools and technologies, adapting strategies based on performance insights. • Client Engagement & Service Delivery: Serve as the primary point of contact for clients on data quality initiatives, ensuring their requirements are thoroughly understood and met. • Facilitate engaging client workshops, training sessions, and briefings to share progress, insights, and strategic recommendations. • Business Development & Marketing: Leverage in-depth knowledge of the legal sector and legal technology to identify and pursue new business opportunities. • Develop proposals, marketing materials, and presentations that articulate the value of our data quality services, generative AI capabilities, and CRM integration to prospective clients. • Collaborate closely with the marketing team to design campaigns aimed at expanding our footprint within the legal sector and other target markets. • Adoption of Generative AI Tools: Champion the adoption of generative AI tools and technologies within the team to enhance data quality processes and drive innovation. • Evaluate and integrate AI-driven solutions to automate data profiling, cleansing, and validation, ensuring continuous improvement in data management practices. • Process Improvement & Governance: Design and manage robust data quality assurance processes, including data profiling, cleansing, validation, and remediation. • Collaborate with stakeholders to ensure adherence to data governance practices and maintain an elevated standard of data integrity across all projects. • Performance Monitoring & Reporting: Develop comprehensive metrics and dashboards to monitor trends, assess service efficacy, and inform strategic decisions. • Provide regular, actionable reports to senior leadership and clients, outlining key performance indicators and opportunities for enhancement. • Innovation & Continuous Learning: Stay current with industry trends, emerging technologies, and best practices in data management, with an emphasis on legal sector dynamics, CRM integration, and marketing strategies. • Foster an innovation-driven environment by continuously identifying process and technology improvements. Requirements: • Bachelor’s degree in Data Science, Computer Science, Information Systems, or a related field. • A minimum of 7 years of experience in data quality management, data governance, or a related field. • Proven experience in leading data quality or data services teams, ideally with exposure to the legal sector, CRM systems, and business development initiatives. • Technical Skills: Proficiency with data quality tools, data integration solutions, and business intelligence (BI) platforms. • Strong command of SQL and familiarity with programming languages (e.g., Python, R) is a plus, particularly in the context of AI and automation. • Experience with CRM systems and their application in business development and marketing is highly desirable. • Analytical & Problem-Solving Skills: Excellent analytical skills with the ability to transform complex data sets into actionable insights. • Demonstrated ability to design and implement scalable process enhancements that improve service delivery. • Business Development, Marketing & Communication: Strong business acumen with experience in identifying and capitalizing on new business opportunities, particularly within the legal sector. • A demonstrated track record in developing and executing integrated marketing strategies. • Exceptional verbal and written communication skills, capable of presenting technical concepts and business proposals to diverse audiences. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $104,900 - $174,700. Base Pay Range for IL is $110,100 - $183,500. Base Pay Range for Chicago, IL is $115,400 - $192,200. Base Pay Range for MD is $110,100 - $183,500. Base Pay Range for NY is $115,400 - $192,200. Base Pay Range for New York City is $120,600 - $200,900. Base Pay Range for Rochester, NY is $99,700 - $166,000. Base Pay Range for OH is $99,700 - $166,000. Base Pay Range for NJ is $118,349- $189,051. This job is eligible for an annual incentive bonus. Application deadline is 02/27/2026. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Analyze pricing, sales pipeline, and customer health metrics to inform strategic decisions and improve revenue outcomes. | Requires strong analytical skills, experience with pricing principles, and proficiency in MS Excel and Salesforce, which are not explicitly demonstrated in your background. | Are you a customer-centric and data-driven individual? Do you want to own end-to-end insights across pricing, sales pipeline, and customer health and see your analysis directly influence revenue and retention outcomes? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. About the Role This position can be performed remotely within the U.S., with required availability during East Coast business hours. This role is essential for improving operational visibility into pricing strategy effectiveness, sales pipeline efficiency, and overall customer retention performance. By centralizing analysis of these three interconnected areas, we can create more effective customer health predictions, allowing us to make metrics-driven decisions that directly affect revenue and customer value outcomes. By consolidating data insights across pricing, pipeline, and customer health, this role enables deliberate and proactive revenue risk identification and supports leadership in executing data-driven GTM adjustments. Responsibilities Metrics-Based Decision Focus Pricing Optimization: Analyze price elasticity, deal conversion rates, and discounting trends to establish benchmarks and improve by 10%. Pipeline Efficiency: Measure sales velocity (opportunity-to-close time), conversion ratios by stage, and lead-source ROI to improve forecast accuracy to within ±5%. Customer Health Review customer usage and pull manual reports to develop and track customer health scores using metrics like renewal rates, NPS, and product usage trends to support 98% renewal rate. Transform this data into customer-specific/facing presentations through report pulling, data analysis, and design/formatting. Cross-functional Alignment Provide weekly dashboards to sales, finance, and customer success, ensuring pricing and retention strategies are aligned and measurable. Sales Performance Metrics Track quota attainment, conversion rates, average deal size, and rep productivity metrics to identify trends and coaching opportunities. PSO sales lead submission and reporting in Salesforce (for Services and Education teams) Requirements: Have a Bachelor’s Degree in Economics, Business, Finance or related field. MBA or other relevant advanced degree preferred. Knowledge of pricing principles and pricing modeling Excellent analytical skills Demonstrate solid mathematical aptitude and comfort with numbers Advanced computer skills including MS Excel. Salesforce proficiency is highly advantageous. Demonstrate an ability to solve routine problems Display excellent verbal and written communication skills Have excellent organizational skills and ability to manage large sets of information and data Be able to work as part of a team to accomplish mutual team goals Have the ability to manage to key deadlines and balance competing priorities Must be able to support U.S. East Coast business hours Work in a Way That Works for You We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $65,100 - $108,500. Base Pay Range for IL is $68,300 - $113,900. Base Pay Range for Chicago, IL is $71,600 - $119,300. Base Pay Range for MD is $68,300 - $113,900. Base Pay Range for NY is $71,600 - $119,300. Base Pay Range for New York City is $74,900 - $124,800. Base Pay Range for Rochester, NY is $61,800 - $103,100. Base Pay Range for OH is $61,800 - $103,100. Base Pay Range for NJ is $73,612- $117,588. Application deadline is 02/28/2026. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.