Raising Cane's

Lead and develop a team to manage crew relations and investigations across multiple units. | 7+ years employee relations experience in large-scale customer-focused organizations with leadership and investigative skills. | At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard, Have Fun, philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the team and Raise the Bar! Job Description The Crew Relations Director leads the Crew Relations team for a designated division, overseeing end-to-end investigative support for Crew concerns across a multi-state, multi-unit environment. This role partners closely with divisional leaders and cross-functional stakeholders to ensure timely resolution of issues, mitigate risk, and support a positive work environment. Your Impact and Responsibilities: • Lead and develop a team of field-based Crew Relations leaders, overseeing performance and capability growth • Oversee end-to-end fact-finding for all Crew-related matters within the division, ensuring timely, thorough, and appropriate resolution • Guide resolution of high-risk cases, including EEO-based claims, discrimination, harassment, retaliation, wage and hour, and Restaurant Leader issues • Partner closely with senior leadership to support consistent and effective Crew Relations practices • Oversee divisional performance management processes, including guidance on disciplinary action • Support operations leaders with senior-level performance management and complex employee issues • Serve as the subject matter expert on applicable federal, state, and local employment laws within the division • Identify trends and risk areas, ensuring site-specific action plans and follow-up execution • Oversee reporting to surface trends and inform recommendations for training, communication, and updates to Crew programs, policies, and practices • Act as the divisional representative during crisis-oriented Crew matters, leading escalation, communication, and post-incident follow-up with key partners Travel Requirements: Up to 5% Qualifications • 7+ years of direct experience providing employee relations or investigative support within a large-scale, growth-oriented Restaurant, retail, or customer-focused organization • Demonstrated HR leadership experience supporting large hourly, non-exempt employee populations • Experience managing complex investigations and advising leaders • Bachelor's degree in a related field or equivalent work experience • Proven ability to lead teams, influence stakeholders, and coach at all levels • Ability to manage highly confidential information with discretion and timeliness • Exceptional interpersonal, written, and verbal communication skills • Detail-oriented, self-driven, and able to manage multiple, shifting priorities • Proficiency in Microsoft Access, Excel, PowerPoint, Outlook, and Word, with familiarity using case management systems Preferred Qualifications: • SHRM certification, PHR, or SPHR Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Manage daily operations and staff of a restaurant zone ensuring compliance with company standards and customer service excellence. | 1+ years restaurant or retail management experience, high school diploma preferred, ability to work varied shifts and complete company training. | Initial hiring pay range (based on location, experience, etc.): $15.50 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!    Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits • Dependent Care & Healthcare Flexible Spending Accounts • Company-provided Life and Disability insurance • Hospital Indemnity, Accident and Critical Illness • 401(k) With Employer Match (age 21 & older) • Access to financial advisors for budget and retirement planning • One Pass Gym Membership Program • Tuition Reimbursement • Crewmember Assistance Program • Pet Insurance Perks & Rewards for Restaurant Managers: • Weekly Pay!* • Competitive pay • Paid Time Off & Sick time • 8 paid Holidays a year** • Early closure for company events • Casual Work Attire • Perkspot Employee Discount Programs • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. • **Some locations may vary Job Description Your Role at Raising Cane’s: The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management responsibilities of one restaurant zone’s operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position: • Ensures operations meet Raising Cane’s standards in one restaurant zone during a shift • General to the role: • Enforces Raising Cane’s policies and standards • Manages assigned zone according to Raising Cane’s operations and safety standards • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed • Directs crewmembers during a shift • Provides exemplary customer service • Supports execution of reward and recognition program for the crewmembers in the restaurant • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.) • Ensures cleanliness of the restaurant and ensures the facility is in good working order • Completes other duties as assigned Qualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing • Self-driven, flexible, and highly energetic with strong written and verbal communication skills • Able to work effectively and efficiently both independently and collaboratively • Able to recognize problems, set goals, execute and convert plans into action to solve problems • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training • Must complete all required Raising Cane’s company training programs • 1+ years of restaurant or retail management experience, or Raising Cane’s advanced crew experience • Must be 18 years of age or older • High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Manage daily restaurant operations, lead shifts, ensure compliance with company standards, and provide exemplary customer service. | At least 1 year of restaurant or retail management experience, strong communication and organizational skills, and ability to work varied shifts. | Initial hiring pay range (based on location, experience, etc.): $ / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits • Dependent Care & Healthcare Flexible Spending Accounts • Company-provided Life and Disability insurance • Hospital Indemnity, Accident and Critical Illness • 401(k) With Employer Match (age 21 & older) • Access to financial advisors for budget and retirement planning • One Pass Gym Membership Program • Tuition Reimbursement • Crewmember Assistance Program • Pet Insurance Perks & Rewards for Restaurant Managers: • Weekly Pay!* • Competitive pay + monthly bonus • Paid Time Off & Sick time • 8 paid Holidays a year** • Early closure for company events • Casual Work Attire • Perkspot Employee Discount Programs • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. • **Some locations may vary Job Description Your Role at Raising Cane’s: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position: • Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift • Acts as manager on duty and opens and closes the restaurant • Manages cash handling and ensures accountability • General to the role: • Enforces Raising Cane’s policies and standards • Executes shift management meeting Raising Cane’s operations and safety standards • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed • Directs crewmembers during a shift • Provides exemplary customer service • Utilizes reward and recognition program for the crewmembers in the restaurant • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.) • Ensures cleanliness of the restaurant and ensures the facility is in good working order • Completes other duties as assigned Qualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing • Self-driven, flexible, and highly energetic with strong written and verbal communication skills • Able to work effectively and efficiently both independently and collaboratively • Able to recognize problems, set goals, execute and convert plans into action to solve problems • Knowledge and skills in staffing, scheduling, people and cost management • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training • Must complete all required Raising Cane’s company training programs • 1+ years of restaurant or retail management experience • Must be 18 years of age or older • High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Lead restaurant operations, manage shifts, handle cash, enforce policies, deploy staff, and ensure cleanliness and safety. | 3+ years restaurant or retail management experience, ability to work varied shifts, proficiency with Microsoft Office, and high school diploma preferred. | Initial hiring pay range (based on location, experience, etc.): $ 26.00 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits • Dependent Care & Healthcare Flexible Spending Accounts • Company-provided Life and Disability insurance • Hospital Indemnity, Accident and Critical Illness • 401(k) With Employer Match (age 21 & older) • Access to financial advisors for budget and retirement planning • One Pass Gym Membership Program • Tuition Reimbursement • Crewmember Assistance Program • Pet Insurance Perks & Rewards for Restaurant Managers: • Weekly Pay!* • Competitive pay + monthly bonus • Paid Time Off & Sick time • 8 paid Holidays a year** • Early closure for company events • Casual Work Attire • Perkspot Employee Discount Programs • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. • **Some locations may vary Job Description Your Role at Raising Cane’s: The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position: • Executes restaurant operations functions • Acts as manager on duty and opens and closes the restaurant • Manages cash handling and ensures accountability • General to the role: • Enforces Raising Cane’s policies and standards • Executes shift management meeting Raising Cane’s operations and safety standards • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed • Deploys crewmembers during a shift • Provides exemplary customer service • Utilizes reward and recognition program for the crewmembers in the restaurant • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.) • Ensures cleanliness of the restaurant and ensures the facility is in good working order • Completes other duties as assigned Qualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills • Able to work effectively and efficiently both independently and collaboratively • Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training • Must complete all required Raising Cane’s company training programs • 3+ years of restaurant or retail management experience • New restaurant opening experience preferred • Must be 18 years of age or older • High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Manage daily restaurant operations including shift execution, cash handling, crewmember deployment, and maintaining cleanliness and safety standards. | 3+ years restaurant or retail management experience, ability to work varied shifts, proficiency in Microsoft Office, and strong organizational and communication skills. | Initial hiring pay range (based on location, experience, etc.): $25.50 - $26.25 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Accounts Company-provided Life and Disability insurance Hospital Indemnity, Accident and Critical Illness 401(k) With Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning One Pass Gym Membership Program Tuition Reimbursement Crewmember Assistance Program Pet Insurance Perks & Rewards for Restaurant Managers: Weekly Pay!* Competitive pay + monthly bonus Paid Time Off & Sick time 8 paid Holidays a year** Early closure for company events Casual Work Attire Perkspot Employee Discount Programs *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. **Some locations may vary Job Description Your Role at Raising Cane’s: The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: Purpose of the position: Executes restaurant operations functions Acts as manager on duty and opens and closes the restaurant Manages cash handling and ensures accountability General to the role: Enforces Raising Cane’s policies and standards Executes shift management meeting Raising Cane’s operations and safety standards Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed Deploys crewmembers during a shift Provides exemplary customer service Utilizes reward and recognition program for the crewmembers in the restaurant Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.) Ensures cleanliness of the restaurant and ensures the facility is in good working order Completes other duties as assigned Qualifications Requirements for Success: Detail-oriented, organized and able to manage multiple priorities that may be constantly changing Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills Able to work effectively and efficiently both independently and collaboratively Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training Must complete all required Raising Cane’s company training programs 3+ years of restaurant or retail management experience New restaurant opening experience preferred Must be 18 years of age or older High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.