Quantum Workplace

Design, develop, and deploy generative AI product features with technical leadership and collaboration. | 5+ years software development, experience with AI features, proficiency in Python and C#, strong communication and architectural skills. | Empower Every Team to Thrive Quantum Workplace helps leaders build thriving teams—teams that are aligned on what matters, empowered to contribute, growing through development, and valued for the work they do. We help make that happen through a connected talent platform that gives leaders a clear view of what’s happening across their teams. With more than 20 years in the HR technology space, we’ve partnered with thousands of organizations to help leaders turn insight into action that strengthens employee connection, performance, and business outcomes. At Quantum Workplace, our people are our greatest lever for impact. We bring grit and hustle to our work, take ownership, and focus on doing work that matters. We pair that with care and flexibility—supporting people as whole humans and making space for work that’s meaningful and sustainable. In 2026, we were a finalist for Inspiring Workplaces Awards \uD83E\uDD73 Check out our 2025 Employee Engagement Survey Results (yes, we use our own software): • 97% response rate • 82% overall favorability • 98% favorable on the item "The people I work with treat each other with respect." • 96% favorable on the item "My job gives me flexibility to meet the needs of both my work and personal life." Check out our recent Stevie Award for Customer Service, and see what it means to be a Qwirk through this video! About the Role This is a senior-level role with real technical leadership scope, focused on building the next generation of AI-powered features in our product. You'll own complex AI features end-to-end - from prompt design and agent architecture through production deployment and evaluation. You'll contribute to architectural decisions, influence how we build with generative AI, and be a force multiplier for the engineers around you. You ship high-quality software and you make the team better at doing the same. A note on the AI landscape: This space is moving faster than any technology shift in our careers. Models, tools, frameworks, and best practices change month to month. We need someone who treats that as an opportunity rather than a frustration - who can pivot when a better approach emerges and who knows the difference between a fad and a real step-change. What You'll Do • Design, develop, and deploy of generative AI product features – from initial prototype through scaled production use. • Build and ship agentic workflows: multi-step, tool-using systems that reliably accomplish real customer outcomes. • Design and maintain rigorous evaluation systems for AI features. Evals are non-negotiable here – if we can't measure it, we can't ship it with confidence. • Collaborate with product managers, designers, and data science to translate ambiguous problems into durable AI solutions, including knowing when not to use AI. • Write clean, maintainable code across both Python (AI/ML tooling, agent frameworks) and our C# application stack, and raise the quality bar across the codebase through code reviews. • Mentor and coach engineers across the org on AI engineering practices – prompt design, eval discipline, cost and latency tradeoffs, and responsible deployment. • Drive root cause analysis on complex issues, including the messy ones unique to AI systems: hallucinations, prompt regressions, eval drift, tool-call failures. • Contribute to strategic architecture decisions at the team and platform level. What You'll Bring • 5+ years of professional software development experience. • Hands-on experience developing generative AI product features in production – not just prototypes or demos. • Experience building and evaluating agentic workflows. You understand why evals matter, what makes a good one, and how to build eval suites that catch real regressions. • Flexibility. The AI landscape changes weekly. You're comfortable letting go of yesterday's approach when a better one emerges, and you've done it before. • Strong command of object-oriented programming and software design principles. • Proficiency in Python and at least one statically-typed language (C#, Java, or similar). At Quantum Workplace, our application stack is C#-heavy, so comfort moving between Python and C# is a strong fit. • Hands-on experience with SQL databases and modern web technologies. • A track record of designing and shipping scalable, high-performance systems. • Strong communication skills – you can explain a technical decision (or an AI tradeoff) clearly to an engineer or product manager. Nice to Have • TypeScript and React experience. • Hands-on experience with Azure (or another major cloud provider – AWS, GCP). • Docker and container-based development workflows. • Familiarity with RAG architectures, vector databases, and retrieval evaluation. • Background in SaaS or B2B product companies. • A track record of contributing to architectural decisions at the system or team level. Interview Process Here's what to expect: Phone screen with our Employee Success team Zoom or in-person interview with the hiring manager Team interviews via Zoom or in person Why Quantum Workplace? At Quantum Workplace, we believe thriving teams move our own business forward too. That belief shapes how we work, how we lead, and how we support one another every day. We’re intentional about how we show up, guided by our core values. And we hold ourselves accountable to creating a place where people can do meaningful work and grow. If you want a candid look at what it’s like to work here, check out our Glassdoor reviews. Below are some of the ways we support our teams and help them thrive. We care for our Qwirks and their families • Health Insurance: We offer 3 options (1 option is 100% premium paid by QW for employees) + Telehealth • Dental & Vision: We cover 100% of premiums for employees • 401k: We match 100% of contributions up to 4% and you're fully vested on day 1 • Additionally, our benefits include parental leave, PTO, 13 paid holidays, your birthday off, summer hours, and more. We seek to belong • Employee-led Council works to create a more inclusive workplace • No dress code - wear what makes you feel confident - BE YOU! We invest in wellness and development • Annual professional and wellness development allowance – conferences, books, gym reimbursements, workout equipment, and more! • Our Omaha office has an on-site fitness center - free for Qwirk use • Monthly manager-employee lunches for goal planning and development • Zoo membership to your closest zoo • Remote work stipend for 100% remote Qwirks At Quantum Workplace, we are an equal opportunity employer. We are committed to building an inclusive team that represents a variety of backgrounds and skills. Please apply, regardless if you think you meet all the requirements. We want to hear from you. Please note, that we are not currently hiring in California. Applicants with disabilities may contact the Quantum Workplace Employee Success Team via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Employee Success team at careers@quantumworkplace.com or 402-415-8302. We value and are committed to providing equal employment opportunities to all qualified applicants. However, we are unable to provide employment sponsorships at this time. Applicants must be authorized to work for ANY employer in the U.S. without the need for sponsorship now or in the future. We understand that this may be disappointing news for some candidates, and we apologize for any inconvenience this may cause. Go back to our job listings page. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Manage multiple customer implementations, lead onboarding meetings and training, act as liaison between teams, and ensure customer satisfaction with software launch. | Strong communication and interpersonal skills, technical aptitude for software, ability to manage multiple priorities, and experience working cross-functionally in a team environment. | Make Work Better Every Day Quantum Workplace, an HR technology provider, equips workplaces with the smartest talent solutions so they can grow and succeed. We pioneered some of the earliest employee engagement and performance software and have since partnered with thousands of organizations to drive employee, team, and business success. Success starts with our people and our talent is our greatest lever for business success. At Quantum Workplace, we embody hustle and grit, fueling an atmosphere where care and flexibility meets curiosity, making our own work environment as awesome as the ones we help create. Check out our 2025 Employee Engagement Survey Results (yes, we use our own software): 97% response rate 82% overall favorability 98% favorable on the item "The people I work with treat each other with respect." 96% favorable on the item "My job gives me flexibility to meet the needs of both my work and personal life." Check out our recent Stevie Award for Customer Service, and see what it means to be a Qwirk through thisvideo! What's the Opportunity? We are looking for a full-time Customer Implementation Manager who loves getting customers set up on the right track for long-term success in our software. The role of the CIM is to guide customers through the onboarding process while providing an excellent customer experience. They are responsible for scheduling and leading all onboarding meetings and training, serving as the tactical point-of-contact to software launch. You Will: Effectively oversee the simultaneous implementation of multiple customers, maintaining a daily task list to ensure timely delivery of value Act as a liaison between internal and external team members to deliver on the project scope and ensure customer satisfaction Facilitate customer meetings to collect information, work through onboarding activities, and provide updates on onboarding progress Present technical information both verbally and written to technical and non-technical audiences Collaborate with Customer Success Managers by providing status updates on onboarding, making them aware of any issues or escalations that may cause onboarding to miss key deadlines Conduct trainings and demonstrate product functionality to existing customers Resolve customer issues, alone and through collaboration with other teams; approach all situations with curiosity and creativity Maintain high level of expertise and technical proficiency in our product Partner with the Product teams during new product and feature launches to ensure you understand how they will apply to the customer's technical needs Advocate for the customer by taking their feedback and sharing it with other departments to improve processes and product offerings that impact the customer experience Continuously look for opportunities to improve implementation processes Contribute towards the development of a strong team environment by upholding high work standards Go the extra mile to ensure our customers are successful You Have: Technical aptitude and ability to learn software programs Strong communication and interpersonal skills, both written and verbal; effectively use email, phone calls, and meetings to make decisions and resolve problems Ability to explain technical situations in non-technical terms The skills to be personable, patient, and empathic when working through customer issues and escalations The ability to manage multiple priorities while maintaining strict attention to details Energy and are self-motivated; a team player who is a proactive and creative problem solver Experience working cross-functionally in a team-oriented environment - emphasizing overall success over individual responsibilities A desire to learn, take initiative, and deliver results Why Quantum Workplace? At Quantum Workplace, we believe in making work better every day. We try to do this in meaningful and unique ways while upholding our core values- check our Glassdoor rankings to read our reviews. Here are some of the ways we make work better every day. We care for our Qwirks and their families Health Insurance: We offer 3 options (1 option is 100% premium paid by QW for employees) + Telehealth Dental & Vision: We cover 100% of premiums for employees 401k: We match 100% of contributions up to 4% and you're fully vested on day 1 Additionally, our benefits include parental leave, PTO, summer hours, zoo membership, and more. We seek to belong Employee-led Council works to create a more inclusive workplace No dress code - wear what makes you feel confident - BE YOU! We invest in wellness and development Annual professional and wellness development allowance - conferences, books, gym reimbursements, workout equipment, and more! Our Omaha office has an on-site fitness center - free for Qwirk use Monthly manager-employee lunches for goal planning and development Zoo membership to your closest zoo Remote work stipend for 100% remote Qwirks At Quantum Workplace, we are an equal opportunity employer. We are committed to building an inclusive team that represents a variety of backgrounds and skills. Please apply, regardless if you think you meet all the requirements. We want to hear from you. Please note, that we are not currently hiring in California. Applicants with disabilities may contact the Quantum Workplace Employee Success Team via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Employee Success team at careers@quantumworkplace.com or 402-415-8302. We value and are committed to providing equal employment opportunities to all qualified applicants. However, we are unable to provide employment sponsorships at this time. Applicants must be authorized to work for ANY employer in the U.S. without the need for sponsorship now or in the future. We understand that this may be disappointing news for some candidates, and we apologize for any inconvenience this may cause. Go back to our job listings page. Apply for this job