Qualified

The Security Analyst will manage and monitor enterprise security tools to detect and respond to threats while partnering with internal teams to embed security into all operations. This role also involves administering identity and access management systems and supporting compliance initiatives. | Candidates should have a Bachelor's Degree and 3-5 years of experience in security operations or IT security roles. A strong understanding of security domains and proficiency with enterprise SaaS platforms is essential. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. Overview: We are seeking a Security Analyst who is passionate about safeguarding systems, data, and people. In this role, your primary responsibility will be to strengthen our security posture across the organization, ensuring that our infrastructure, devices, people and data remain protected. You will also provide targeted IT support when needed, helping employees remain productive while operating in a secure environment. This role blends hands-on security operations, compliance alignment, proactive risk management, with end-user IT enablement. You’ll play a key role in security monitoring, access management, incident response, and audit readiness, while partnering with internal teams to embed security into everything we do. What You'll Do: Manage and monitor enterprise security tools (EDR, DLP, vulnerability scanners, SIEM) to detect and respond to threats. Partner with our engineering team to investigate incidents, conduct root-cause analysis, and implement preventive measures. Administer identity and access management systems (Okta, SSO, MFA), ensuring principle of least privilege and conduct quarterly access reviews. Serve as a key resource for SOC 2, GDPR, and related frameworks by facilitating audits, coordinating evidence collection, and managing customer security assessments. Partner with stakeholders to update and enforce security policies, standards, and procedures. Support privacy and compliance initiatives by documenting processes and aligning with legal/regulatory requirements. Support enterprise risk management by collaborating with cross-functional stakeholders to evaluate threats, implement mitigation strategies, and ensure adherence to security and compliance frameworks. Support secure employee onboarding/offboarding (access management, security training, equipment issuance and retrieval). Administer and harden MacOS endpoints using enterprise tools such as Kandji. Provide occasional IT troubleshooting and technical support, with a security-first mindset. Research, evaluate, and deploy new security technologies and processes. Automate repetitive tasks to improve detection, response, and compliance tracking. Develop technical and procedural documentation that supports operational resilience. Who You Are: Bachelor's Degree 3–5 years of experience in security operations, compliance, or IT security roles. Strong understanding of security domains such as endpoint protection, IAM, incident response, and vulnerability management. Skilled in administering and securing UNIX-based systems (MacOS, Linux). Proficient with enterprise SaaS platforms (Google Workspace, Okta, Slack, Zoom) and their security configurations. Detail-oriented with a passion for cybersecurity, risk reduction, and enabling a secure business culture. Confident working independently and collaboratively, able to manage multiple priorities in a fast-paced environment. Familiar with IT support fundamentals, but primarily motivated by advancing organizational security. Security certifications (e.g., CompTIA Security+, CISSP, CISM, GIAC) are a plus but not required. About Qualified Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Own and enhance core user-facing application components and frameworks, lead cross-team initiatives, and collaborate with design, engineering, and customer success teams to deliver scalable product solutions. | 7+ years product management experience with strong technical and customer focus, excellent collaboration and communication skills, and ability to lead complex projects in a fast-paced environment. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. As Lead Product Manager for our Product Core team, you will be responsible for the core components and frameworks of the Qualified platform. Specifically, you’ll have ownership over the core user-facing application, platform components, and frameworks that support our products and implementations. In this role, you’ll collaborate closely with the other product managers and designers, supporting their needs as they translate requirements from customers and prospects into scalable features. What You’ll Do Own the core user-facing application, platform components, and frameworks that support our products and implementations Enhance our core user-facing features, evaluating opportunities to drive agentic innovation, all while expanding and simplifying the user experience Diligently support our core trust initiatives, ensuring adoption of the latest privacy, accessibility, and compliance standards Lead complex, cross-team initiatives from early concept through to customer success by breaking down problems and driving alignment Partner closely with Customer Success to enhance onboarding and adoption, as well as Solutions Engineering to support pre-sales needs Partner closely with design, engineering, and architecture teams to make informed trade-offs that balance speed, scalability, and user experience What We’re Looking For 7+ years of product management experience Good blend of technical intuition and customer empathy, able to anticipate future needs, able to produce elegant, generalized solutions for complex problem spaces Service-oriented mindset: Important to be good at reasoning about things like abstraction and component architecture A strong collaborator with product, design, engineering, customer success, and SEs Proven ability to translate complex customer and partner needs into scalable developer-facing solutions Entrepreneurial approach and comfort working in a fast-moving, high-growth environment Data-driven mindset with a focus on measuring outcomes and iterating quickly using Agile principles Excellent communication skills with the ability to collaborate effectively with peers, executives, and external partners About Qualified Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Lead and grow multiple engineering teams, drive AI integration and backend platform scalability, and collaborate cross-functionally to align technology with business goals. | Experience managing engineering teams in high-growth environments, proficiency in Ruby, Java, Python, or Go, hands-on AI-driven application development, and strong communication skills. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. Overview We are looking for an experienced Engineering Manager to lead our AI Core & Product teams. This is a high-impact leadership role focused on developing and scaling the core backend systems that power our platform, with a strategic focus on integrating AI technologies. You will also lead a fullstack product team, ensuring seamless integration between the backend and user-facing features. You'll partner closely with senior technical leaders and help drive execution across AI integration, platform strategy, and business growth. We're looking for someone who's helped grow teams with operational excellence and technical fluency, while brining people leadership to the table. What You'll Do Lead and Grow the Teams: Manage and mentor multiple teams. Hire and develop talent to support company growth and evolving product needs. Own the AI Core Mission: Drive the roadmap for strategically integrating AI technologies, including LLMs and embeddings, to enhance our product's capabilities. You'll also ensure our systems are resilient, scalable, and easy to build on. Drive Foundational Systems: Lead the development and maintenance of scalable, high-performance backend systems. You will also guide the design and implementation of robust data models to support RAG models' training and inference processes efficiently. Champion Product-First Thinking: Instill a product-focused mindset across the teams to tackle technical challenges related to quality and performance. You'll ensure the core functionality of our product is stable, reliable, and continuously improving. Collaborate Cross-Functionally: Partner with leadership and product teams to align on priorities, ensuring technology is integrated into strategic decision-making and delivering results that move the business forward. What We're Looking For Experience managing engineering teams, ideally in high-growth environments with a focus on leveraging AI/ML technologies. Strong background in fullstack development with proven proficiency in programming languages such as Ruby on Rails, Java, Python, or Go. Hands-on experience in AI-driven application development, including experiment setup, dataset curation, model training, and deployment. Experience working with SQL and RDBMS (PostgreSQL preferred). A "driver" mindset: proactive, outcomes-oriented, and unafraid to roll up your sleeves when needed. Strong communication and collaboration skills, especially in cross-functional leadership settings. Why Join Qualified Foundational Impact: As a key leader, you'll own the systems and teams that power our AI-driven platform at a pivotal moment of scale. You'll directly shape our approach to AI integration and backend systems. High-Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion. Cutting-Edge AI: Work on unique and challenging problems related to integrating AI into a B2B platform, helping to define standards for a new generation of applications. Close Leadership Collaboration: Partner with leadership and product teams to ensure technology is integrated into our strategic decision-making. If you're ready to take on a high-visibility role where you'll lead critical initiatives and help shape the future of our AI-powered platform, we'd love to hear from you. About Qualified Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Develop and deliver AI-enhanced full-stack web applications, collaborate with cross-functional teams, and own feature delivery from coding to deployment. | 3+ years full-stack development with AI/ML focus, proficiency in Ruby on Rails, JavaScript, Python or Go, experience with LLMs, SQL, and Agile. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. As a Software Engineer on the Product Team at Qualified, you will tackle technically challenging and ambiguous problems by building exceptional products and enhancing our processes and technology. You will work on integrating LLMs, embeddings, and other AI technologies into our product offerings, pushing the boundaries of what's possible to deliver innovative features and exceptional user experiences. Our product team emphasizes rapid experimentation and iteration, and you will own the end-to-end delivery and success of features—from coding and testing to deployment, monitoring, and customer rollout—while maintaining high standards of engineering and code quality. Additionally, you will work closely with customers, gathering immediate feedback to continuously improve our products and ensure they meet user needs effectively. Your Responsibilities Develop customer-focused applications by building new features, improving existing ones, and creating entirely new products. Utilize the latest advances in machine learning, LLMs and other AI technologies to enhance our products and deliver delightful user experiences. Collaborate closely with Product Managers, Product Designers, and Platform Engineers to ideate and develop mission-critical applications. Conduct rapid prototyping and iterative development to enhance AI solutions based on real-world performance and user feedback. Ensure our core functionality is stable, scalable, well-maintained, and continuously improving. Continuously grow your technical skills to tackle our toughest challenges related to quality, performance, robustness, and reliability. Contribute to our team’s culture and future by mentoring other engineers and setting standards of engineering excellence. Support and scale highly-available, highly-trafficked services essential for our customers' time-sensitive, business-critical needs. Qualifications - Technical Skills 3+ years of experience in professional full-stack software development, with a recent focus on leveraging AI/ML technologies. Expertise in working with all components of a modern web application. Proficiency in programming languages such as Ruby on Rails, JavaScript, Python, or Go. Proficiency in object-oriented programming, systems design, and working with large-scale, low-latency systems. Experience using frontier-scale LLMs (e.g., GPT, Claude, Gemini) programmatically for developing applications in production environments is a plus. Experience working with SQL and RDBMS (PostgreSQL preferred) and data warehousing solutions. Strong software engineering practices, including coding, unit testing, code reviews, and design documentation. B.S. or higher in Computer Science (or equivalent work experience). Qualifications - Business Skills Passionate about crafting innovative, user-centric solutions, solving intricate technical problems, and making a tangible impact. Highly curious about engineering beyond immediate discipline with a desire to stay at the cutting edge of applied AI. Driven by the challenge of creating elegant, intuitive, and user-friendly products. Self-directed, independent, and experienced in owning complete features and products. Fearless in stepping outside their comfort zone to tackle various challenges and opportunities as we rapidly grow the product and team. Proactive in sharing thoughts and input; we value open communication over a heads-down environment. Experience working with Agile methodologies. About Qualified Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Design, develop, and deliver AI-powered full-stack features with rapid iteration and collaboration across teams. | 5+ years full-stack development with AI/ML focus, proficiency in Ruby/Python/Go, strong software engineering practices, and experience with LLMs. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. Overview We're looking for a deeply experienced Senior Software Engineer to join our dynamic Product Team. This is a foundational role where you will be at the forefront of integrating AI technologies, including LLMs, embeddings, and other machine learning advancements, directly into our product offerings. You will be responsible for tackling technically challenging and ambiguous problems, designing and building innovative features that push the boundaries of what's possible and deliver exceptional user experiences. As a Senior Engineer, you will own the entire end-to-end feature lifecycle—from rapid ideation and prototyping to coding, testing, deployment, and monitoring. You will be a key driver of our engineering culture, maintaining high standards of quality and collaborating closely with Product Managers and Designers. If you are passionate about building delightful, user-centric AI-powered products and thrive in a fast-paced environment where you can have a tangible impact, this role is for you. What You'll Do Develop and Deliver New Products: Own the end-to-end delivery of customer-focused applications, building new features, improving existing ones, and creating entirely new products that delight our users. Integrate Cutting-Edge AI: Utilize the latest advances in machine learning, LLMs, and other AI technologies to enhance our product offerings and deliver a magical user experience. Collaborate with Key Stakeholders: Partner closely with Product Managers, Product Designers, and Platform Engineers to ideate and develop mission-critical applications. Drive Rapid Iteration: Conduct rapid prototyping and iterative development to enhance AI solutions based on real-world performance and user feedback. Ensure System Reliability: Work on our core functionality to ensure it is stable, scalable, well-maintained, and continuously improving. Cultivate Technical Excellence: Continuously grow your technical skills to tackle our toughest challenges related to quality, performance, robustness, and reliability. Elevate the Team: Contribute to our team’s culture by mentoring other engineers and setting a high standard for engineering excellence. Support and Scale: Support and scale highly-available, highly-trafficked services essential for our customers' time-sensitive, business-critical needs. What We're Looking For 5+ years of professional full-stack software development experience, with a recent focus on leveraging AI/ML technologies. Expertise in working with all components of a modern web application, with proficiency in languages such as Ruby on Rails, Python, or Go. Strong background in object-oriented programming, systems design, and working with large-scale, low-latency systems. Experience using frontier-scale LLMs (e.g., GPT, Claude, Gemini) programmatically for developing applications in production environments is a plus. Strong software engineering practices, including coding, unit testing, code reviews, and design documentation. Passionate about crafting innovative, user-centric solutions and driven by the challenge of creating elegant and intuitive products. Self-directed, independent, and experienced in owning complete features and products from start to finish. Why Join Qualified Foundational Impact: You'll be a key member of our product team, helping to shape the future of our platform by integrating cutting-edge AI technologies. High-Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion. Cutting-Edge AI: Work on unique challenges related to AI-driven products and help define the future of B2B applications. Close Leadership Collaboration: Partner with leadership to ensure AI is integrated into our strategic decision-making. Career Growth: Lead and grow as a key member of the product team with opportunities to build and manage a team as the company expands. If you're ready to take on a high-impact role where you'll help establish the AI foundation for a fast-growing company and drive critical initiatives from day one, we'd love to hear from you. About Qualified Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Define and execute extensibility strategy and roadmap, lead API and platform integration initiatives, build developer programs, and drive cross-team projects from concept to customer success. | 7+ years product management experience including 4+ years on APIs/platforms, strong technical intuition, deep understanding of RESTful APIs and developer experience, entrepreneurial mindset, and excellent communication skills. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. As Lead Product Manager for Extensibility, you will define and execute the strategy that integrates Qualified deeply into the sales and martech ecosystem. You will be responsible for driving the next generation of extensibility across a series of APIs and emerging agent-based paradigms. This is a highly strategic and technical role for a motivated product leader who thrives in dynamic environments and can move from concept to execution with curiosity, clarity, and grit. What You’ll Do Own the extensibility strategy and roadmap across all of Qualified’s extensibility initiatives (APIs, MCP/A2A, native integrations, third-party interfaces, and developer tools) Work with engineering and architecture teams to design scalable, developer-friendly APIs Build out an effective developer program and portal, monitor API usage patterns, and solicit developer feedback to inform future iterations Track adoption of APIs and integrations using clear, outcome-focused metrics and use insights to guide priorities Research LLM platforms and extensibility ecosystems to keep Qualified at the leading edge Lead complex, cross-team initiatives from early concept through to customer success by breaking down problems and driving alignment Prototype early solutions, ship iteratively, and refine based on data and developer feedback Partner closely with design, engineering, and architecture teams to make the right trade-offs for speed, scalability, and user experience What We’re Looking For 7+ years of product management experience, including at least 4 years working on APIs, platforms, or extensibility Strong technical intuition and experience collaborating with engineering on platform architecture and product decisions Deep understanding of RESTful APIs, modern API design principles, and developer experience best practices Proven ability to translate complex customer and partner needs into scalable developer-facing solutions Entrepreneurial approach and comfort working in a fast-moving, high-growth environment Data-driven mindset with a focus on measuring outcomes and iterating quickly using Agile principles Excellent communication skills with the ability to collaborate effectively with peers, executives, and external partners About Qualified Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Lead the design and implementation of secure, fault-tolerant cloud infrastructure while contributing hands-on to develop innovative software tools. Mentor and support the development team, ensuring the evolution of CI/CD pipelines and maintaining operational procedures. | Candidates should have a Bachelor's or Master's degree in Computer Science or a related field, with over 3 years of experience in software development and cloud platforms. Deep experience in architecting cloud-based solutions and familiarity with monitoring tools is essential. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. Senior Software Engineer Join our Platform Engineering team at Qualified as a Senior Software Engineer and play a pivotal role in developing the infrastructure that enables us to deliver impactful products and services. Our team is responsible for accelerating the delivery of value to our customers across key areas: Cloud Infrastructure, CI/CD pipelines, Monitoring and Observability, and engineering tools. Your goal will be to increase deployment velocity and confidence, raise our quality bar, and further enhance Qualified’s world-class technical culture. About the Role This is a senior-level technical role with high impact, where you will work on high-value technologies at the intersection of distributed systems, big data, orchestration systems, and public cloud platforms. This includes providing technical guidance and mentorship to other engineers, defining/refining our architecture, updating processes, and establishing best practices across the engineering organization. As a senior engineer, you will collaborate with others to design, build, test, and own the infrastructure and processes that support our product engineering teams. Earning customer trust is key to our product’s success; therefore, this role includes a focus on facets such as reliability, scalability, observability, and maintainability. Responsibilities Lead the design and implementation of secure, fault-tolerant, and robust cloud infrastructure on public cloud services. Contribute directly through hands-on coding to develop innovative software tools and implement streamlined automation processes. Help plan and execute timely launches of appropriate infrastructure upgrades and changes that enable faster execution, improved scale, and increased cost efficiency. Lead the evolution of our design and implementation of Continuous Integration and Deployment in a multi-service environment, with an emphasis on reducing complexity and increasing resilience. Leverage DataDog, Sentry, and other tools to monitor system infrastructure and configuration for disruption, anomalies, or evidence of intrusion. Define, promote, and maintain runbooks and operating procedures; create and maintain system and architecture diagrams and documentation. Mentor and support the development team, acting as a force multiplier, aiding in their growth and productivity. Embrace a startup culture: be adaptable, comfortable with ambiguity, and capable of wearing multiple hats. Qualifications Bachelor’s or Master’s degree in Computer Science or a related field. 3+ years of experience in software development in one or more programming languages like Go, Python, Ruby or Java 3+ years of experience in cloud platforms, infrastructure, and DevOps Deep experience architecting solutions on cloud-based infrastructure. Experience in architecting secure networks in public clouds. Delivered and refined CI/CD pipelines. Experience with Linux. Experience in automated provisioning using infrastructure-as-code, such as CDK, Cloudformation, Terraform, or Pulumi. Automated deployments using container orchestration technologies such as Kubernetes, AWS EC2 Container Service, or Docker. Strong experience with monitoring and logging tools such as DataDog, Prometheus, Grafana, or ELK. Database management experience a plus, especially with PostgreSQL or ClickHouse. About Qualified Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Build internal tooling to support customer success and product teams by delivering end-to-end problem-solving features and scaling support infrastructure. | 2+ years full stack development experience with Ruby on Rails, JavaScript, or Python, strong problem-solving skills, and ability to collaborate across teams. | Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion. Your Role: As a Software Engineer on the Product Team at Qualified, you’ll build the internal tooling that powers how we operate and support our customers. Our team emphasizes rapid experimentation and iteration, with engineers owning the delivery and success of features. This role involves tackling challenging technical problems — from streamlining troubleshooting workflows to developing systems that help teams uncover root causes faster. You will lead projects end-to-end, from identifying pain points to coding, testing, and deployment, while upholding high standards of quality. Additionally, you’ll collaborate closely with customers and internal teams, gathering immediate feedback to ensure your solutions deliver real impact and enhance our operational capabilities and processes. Your Responsibilities: Partner closely with Customer Success, Support, and Product teams to build innovative tools that help teams quickly diagnose and resolve customer issues Create powerful problem-solving systems that transform how our teams identify root causes and implement solutions at scale Own the end-to-end delivery of problem-solving features - from understanding pain points and bottlenecks to coding, testing, and deployment Become a go-to technical resource for escalated customer issues, using your engineering skills to uncover root causes and build lasting solutions Help scale our support infrastructure to handle increasing complexity while maintaining our high customer satisfaction standards Qualifications - Technical Skills: 2+ years experience in Full Stack software development Experience with programming languages such as Ruby on Rails, JavaScript, Python, or similar technologies Understanding of object-oriented programming concepts and basic system architecture Experience using LLMs (e.g., GPT, Claude, Gemini) programmatically for developing applications is a plus Experience working with SQL and relational databases (PostgreSQL preferred) Solid software engineering practices, including coding, testing, code reviews, and documentation B.S. or higher in Computer Science (or equivalent work experience) Qualifications - Business Skills Strong problem-solving mindset with ability to think creatively about technical challenges and customer pain points. Excellent communication skills and ability to explain technical concepts clearly to non-technical team members. Quick learner, adept at adopting new tools and technologies as the job requires. Fearless in stepping outside your comfort zone to tackle various challenges as we rapidly grow our support capabilities. About Qualified Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with AI and automation for thousands of customers like Autodesk, Blackbaud, and Epson. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 900+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small. Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win. Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo. On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.