Prudent Technologies and Consulting, Inc.

Provide onsite and remote IT support for business clients including managed IT and print services. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 expertise, network troubleshooting, and ticketing system proficiency. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services while ensuring excellent customer service and technical troubleshooting. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 proficiency, network troubleshooting, ticketing system use, and strong communication. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 knowledge, network troubleshooting, and ticketing system use. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services with strong customer service and technical troubleshooting. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 knowledge, network troubleshooting, and ticketing system proficiency. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services with strong customer service and technical troubleshooting. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 expertise, network troubleshooting, and ticketing system proficiency. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 expertise, network troubleshooting, and customer service. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 expertise, network troubleshooting, and customer service. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services with strong customer service and technical troubleshooting. | Experience with MSP environments, desktop support, Windows OS, Active Directory, Microsoft 365, network troubleshooting, printers, remote support tools, and ticketing systems. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services. | Requires MSP experience, desktop support skills, Windows and network troubleshooting knowledge, and customer service abilities. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services. | Experience with MSP, desktop support, Windows environments, Active Directory, network troubleshooting, and ticketing systems. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services. | Requires MSP experience, desktop support skills, Windows and network troubleshooting knowledge, and customer service abilities. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services with strong customer service and technical troubleshooting. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 knowledge, network troubleshooting, ticketing system use, and customer service. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)

Provide onsite and remote IT support for business clients including managed IT and print services with strong customer service and technical troubleshooting. | Requires MSP experience, desktop support skills, Windows and Microsoft 365 expertise, network troubleshooting, ticketing system use, and customer service abilities. | Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. Required Skills • Mandatory MSP (Managed Service Provider) experience • Desktop Support / Help Desk (Tier 1–3) • Windows 10/11 • Windows Server • Microsoft 365 / Office 365 • Active Directory • Azure AD / Entra ID • Network troubleshooting (TCP/IP, DNS, DHCP) • Printers & Managed Print Services • Hardware & Software installation • Remote support tools • Ticketing systems (ConnectWise, Autotask, ServiceNow, Freshservice, Jira, etc.) • Customer service and communication • Documentation and ticket management Preferred Skills • Microsoft Intune • Endpoint Management • VPN support • SharePoint • Hyper-V or VMware • Backup solutions • Document Management Software • Basic firewall/network troubleshooting • PowerShell (nice to have)