Provident Polska S.A.

Implement and prioritize UX/UI developments across markets, ensuring alignment with business goals and customer needs. | 5+ years in UX research/design, proficiency with UX tools, experience in Agile/Scrum, and operating at senior/executive levels. | Your responsibilities: • you implement, maintain and update the UX/UI backlog across European markets • you define and prioritize UX/UI developments based on business impact, customer pain points, and strategic goals • you ensure UX/UI initiatives align with broader business and digital strategy • you work closely with marketing, product, and business teams to integrate UX/UI into the overall roadmap • you ensure consistency in UX/UI across different digital touchpoints (web & mobile) • you analyze customer behavior, feedback, and pain points using tools like ContentSquare, Google Analytics, and user testing (AB testing) • you work closely with regional and local teams to align UX/UI needs • you provide guidance on best practices, methodologies, and design principles • you manage the relationship with ContentSquare, ensuring the tool is effectively used to drive insights. Our requirements: • you have 5+ years in UX research/design, with a strong portfolio in user-centered digital interfaces, ideally in financial services • you are proficient with UX tools (e.g., ContentSquare, Figma, Hotjar, Optimal Workshop) • you have experience synthesizing UX research, analytics, and customer insights • you have strong project management experience in Agile/Scrum • you have a proven track record of initiating and facilitating change • you have a solid experience in operating with senior & executive level What we can offer: • Stable employment – 89% of people are employed under an employment contract for an indefinite period. • Safety – we have been on the Polish market for 25 years. • Friendly work environment – we have received the Top Employer award 11 times in a row. • Hybrid work – we usually meet in the office twice a week (Dworzec Gdański metro station). • Extra 3 days of paid leave – if you use all your leave in a given calendar year. • Private medical care with appointment guarantee service (Medicover). • Full implementation under the supervision of a mentor, including a package of professional implementation training. • Access to the development platform, including e-learning training, podcasts and webinars. • Activities supporting development in the organization, e.g. the "Effective Manager" training series for people holding managerial positions. • Business telephone (also for private use). • Access to the ProviBenefity cafeteria platform, which is supplied with a monthly amount to be used, or subsidies for your Multisport card - you choose from 5 types of cards. • Life insurance (UNUM Życie TUiR S.A.) on preferential terms. • Christmas benefits and co-financing for the "Holidays under the pear tree" holiday for you and your children. • Psychological support for employees, including: care of a psychologist (including children's), psychotherapist, dietician, coaching.