2 open positions available
Leading servicing operations, stakeholder communication, and process improvement in a financial asset servicing context. | 7-10+ years in financial asset servicing, leadership experience, strong analytical and communication skills, familiarity with BI tools. | About Us: PROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada, and Denver, Colorado, is a patient-centric complex claims administration and healthcare finance company that provides innovative services and financial products to injury victims, medical providers, and law firms in the United States. PROVE is primarily engaged in a fast-growing form of specialty reimbursement commonly referred to as medical lien funding that enables victims of third-party liability accidents (e.g., motor vehicle collisions) to access healthcare in their greatest time of need. PROVE is more than a medical lien funder—we offer patients a full suite of financial products including co-pay and deductible finance and pre-settlement loans, providers with comprehensive revenue cycle solutions including outsourced complex claims administration, and attorneys with patient concierge services and technology solutions to manage caseloads, reduce overhead and most importantly, maximize the outcome for their clients. PROVE maintains a fortressed balance sheet, supported by a group of institutional capital partners that manage more than $16 billion in assets under management. PROVE is backed by C9 Partners, LLC, a Los Angeles-based private equity firm focused on making investments in US-based businesses at the intersection of financial services, specialty finance, and healthcare services. Mission: We help injury victims in their greatest time of need. Core Values: PROVE Partners wants to make an IMPACT on the lives of the patients we help, the clients we work with, and the team we treasure. I = Innovate Daily M = More…with Less P = Pursue Growth and Learning A = Accountability C = Communication T = Teamwork Role Overview: The Senior Director / Vice President of Servicing (remote) is responsible for leading PROVE’s servicing organization with the primary objective of maximizing recoveries and minimizing losses across PROVE’s portfolio of financial assets. This role will oversee all servicing operations through a blended workforce of onshore and offshore remote team members, driving execution discipline, data-driven performance management, continuous process improvement, and elite stakeholder communication with law firms, counterparties, and internal partners. The Senior Director / VP of Servicing will ensure PROVE’s interests are protected, recoveries are aggressively pursued, and operations are executed with excellence, professionalism, and compliance. Primary Responsibilities: Servicing Operations Leadership Working through PROVE’s servicing team, the Senior Director / VP of Servicing will be responsible for ensuring: PROVE’s lien security interests are properly perfected, including ensuring law firms receive adequate notice of assignment of interests Case status updates are obtained from representing law firms at least every 90 days New legal representation is secured for dropped or abandoned cases Recovery of misdirected funds from third parties PROVE’s interests are represented in bankruptcies, probate actions, interpleaders, and other extenuating circumstances Exceptional customer service and professional communication in all interactions with outside parties Settlement Execution Partnership The Senior Director / VP of Servicing, in partnership with the Settlements Manager, will lead the team responsible for: Achieving fair, strategic, win-win settlement outcomes in line with PROVE’s client-level targets and performance goals Driving disciplined follow-through on agreed settlements to convert commitments into actual cash collections Establishing escalation pathways and management oversight to resolve stalled negotiations, disputed balances, or complex settlement situations Ensuring settlement execution reflects professionalism, strategic judgment, and alignment with PROVE’s broader servicing strategy Legal Partnership Working closely with PROVE’s in-house General Counsel, the Senior Director / VP of Servicing will help ensure seamless partnership with legal escalation efforts including: Coordinating Legal Demands requesting information or funds owed to PROVE Supporting bar complaints against law firms that breach ethical duties leading to financial harm Supporting litigation strategies against counterparties who misappropriate or fail to remit funds contractually owed Critical Job Functions 1) Team Leadership & Performance Management Lead day-to-day management of servicing operations Build, coach, and motivate a high-performing remote workforce (onshore + offshore) Drive accountability to daily productivity, output quality, and KPI targets Develop incentive plans, contests, and engagement programs to reinforce desired behaviors Maintain a performance-first culture grounded in ownership, discipline, and results 2) Process Refinement & Operational Excellence Evaluate existing workflows and identify opportunities to improve efficiency, scalability, and results Standardize processes and enhance SOPs Implement QA checks and controls to ensure professionalism, compliance, and consistency Lead continuous training and development for the servicing organization 3) Technology & Systems Enablement Partner with Technology and Data teams to refine PROVE’s servicing platform Improve workflow automation, data capture, task management, and reporting visibility Ensure strong data integrity supporting analytics, KPI tracking, and decision-making 4) Escalation & Complex Case Management Serve as the primary escalation point for complex, sensitive, or strategic servicing matters Diagnose issues, design response strategies, and oversee execution Coordinate cross-department alignment as needed to drive resolution 5) Data, Analytics & Strategy Own servicing KPIs and continuously refine scorecards and dashboards Use data to derive business insights, identify trends, and proactively mitigate risk Translate analytics into actionable strategy and execution plans Present servicing performance and strategy insights to executive leadership Qualifications 7–10+ years of experience in loan servicing, mortgage servicing, receivables servicing, or other financial asset servicing, including 3+ years in leadership. Experience with litigation finance a plus. Demonstrated success managing high-performing remote teams, including offshore workforce management Strong people leadership, emotional intelligence, and ability to navigate difficult conversations with internal and external stakeholders Proven experience building processes, scaling operations, and partnering with software/technology initiatives Highly analytical with strong quantitative ability Advanced Microsoft Excel skills required Experience with Power BI or other BI / data visualization tools strongly preferred Excellent written and verbal communication skills Bachelor’s degree required Technology Competencies Microsoft Teams, Zoom, Windows environment Microsoft Excel (advanced data analytics) Salesforce CRM (preferred) Power BI Business Intelligence (strongly preferred) Ideal Candidate Profile We are seeking a leader who is: Performance-driven and accountability-oriented Strategic but deeply execution-focused Operationally disciplined and detail-obsessed Calm under pressure, decisive, and composure-strong Highly professional, articulate, and credible with attorneys and executives A builder — of processes, teams, and systems
Designing and leading the demand generation and GTM strategy for a financial product targeting medical providers. | Extensive experience in building GTM teams, demand generation, and marketing in a B2B environment, preferably in financial or healthcare services. | About Us: PROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada and Denver, Colorado, is a litigation finance company that provides financial products and innovative services to injury victims, medical providers and law firms in the United States. PROVE operates three business lines, collectively aimed at satisfying the needs of injury victims and the medical providers and law firms that support them: Bulk Purchase Medical Financing: PROVE purchases and lends against portfolios of medical receivables supported by personal injury negligence claims (e.g., motor vehicle collisions). PROVE funds episodic portfolio purchases as well as forward flow funding structures to medical providers of all modalities nationwide that treat personal injury patients and prefer upfront reimbursement vs. holding the receivables to maturity. Single Event Medical Funding: PROVE serves as an extension to personal injury law firms, helping ensure patients have a successful medical legal outcome. PROVE’s Case Managers and Care Coordinators work closely with law firm paralegals and case managers to help coordinate treatment with quality medical providers adept at treating patients involved in personal injury accidents. PROVE is a payor source for medical providers, acquiring medical receivables and holding them through to resolution of the personal injury victim’s legal matter. Legal Funding: PROVE provides financing solutions to law firms, primarily lines of credit and non-recourse litigation cost advances, as well as pre-settlement advances for plaintiffs to pay for living expenses while their negligence cases are being adjudicated. PROVE maintains a strong balance sheet supported by institutional capital partners that manage more than $17 billion in assets. PROVE is backed by C9 Partners, LLC, a Los Angeles based private equity firm focused on financial services, specialty finance, and healthcare services. Role Overview: PROVE is seeking a Director of Sales and GTM (remote) to design, build, launch, and lead the demand generation for PROVE’s Bulk Purchase financing product. This is a builder and operator role suited for a leader who can create the GTM engine from concept to execution and scale a high performing sales organization as demand grows, building on a product that has grown approximately 60% YoY and generates roughly $35 million in annual revenue. This leader will be responsible for expanding PROVE’s presence among medical providers that treat personal injury patients and for shaping how the market understands and adopts the Bulk Purchase product. The scope spans strategic planning and hands on execution, including marketing, outbound demand generation, channel development, and industry thought leadership. The Director will be the first hire dedicated to this function and will have the mandate to grow a team of sales and business development professionals over time. The Director will partner closely with leaders across the organization to create visibility into pipeline performance and report progress against commercial targets and key performance indicators. This individual will manage the sales funnel from initial outreach and qualification through warm handoff to the investment team for structuring and closing, ensuring a seamless experience for prospective provider partners. Key Responsibilities: 1. Go To Market Strategy and Leadership Architect and launch the end-to-end sales and marketing strategy for PROVE’s Bulk Purchase product. Segment the provider landscape, identify highest value targets, and develop differentiated value propositions, messaging frameworks, and tailored collateral for each group. Build a structured demand generation engine that blends targeted outbound programs, high impact inbound channels, industry events, publications, and strategic partnerships. Represent PROVE as a subject matter expert and thought leader in the personal injury ecosystem, including conferences, webinars, and industry forums. Create competitive positioning and messaging that differentiates PROVE in the market. 2. Marketing and Content Development Lead development of all market facing materials, including pitch decks, production overviews, case studies, industry primers, and event collateral that clearly articulate PROVE’s Bulk Purchase value. Develop a publishing strategy that includes white papers, educational content for providers, and PROVE authored insights that establish thought leadership in the market. Strengthen PROVE’s visibility across relevant associations, journals, and digital channels through targeted, measurable marketing initiatives. Oversee digital marketing, email outreach, and lead nurturing workflows that support lead generation, qualification, and pipeline acceleration. 3. Sales Execution and Pipeline Management Drive predictable pipeline growth through structured outbound programs and effective conversion of inbound leads. Own the full sales cycle from initial outreach and needs assessment through qualified opportunity creation and smooth handoff to the investment team for structuring and closing. Provide executive level forecasting, funnel analysis, and insights into deal velocity, conversion rates, and revenue trajectory. Conduct regular pipeline reviews, deal strategy sessions, and coaching conversations to improve effectiveness and shorten sales cycles. Ensure Salesforce and related systems reflect accurate, timely, and complete data across all stages, and establish CRM standards and operating rhythms that support scale. 4. Team Building and People Leadership Build and scale a high performing sales and business development team, including recruiting, onboarding, training, and ongoing performance management. Define clear processes, playbooks, and expectations that enable consistency, quality, and repeatability across all stages of the funnel. Foster a culture of accountability, collaboration, and continuous improvement. 5. Cross Functional Collaboration Partner with leaders across the organization (Finance, Legal, Operations, and Servicing) to simplify and translate complex concepts into compelling narratives and content that resonate with medical providers. Collaborate with leadership to address capability needs, inform product strategy, and achieve revenue targets. Ensure seamless coordination between sales, investment, and client success teams to support a smooth transition from prospecting to execution and post-acquisition management. Serve as a trusted partner to cross functional leaders by elevating market insights, highlighting competitive threats, and identifying opportunities to strengthen PROVE’s product offering. Skills and Experience: Required Qualifications Demonstrated success building and scaling a full GTM function that includes sales, marketing, demand generation, and market positioning. Proven experience leading B2B sales cycles in a growing organization. Strong understanding of consultative and value-based selling. Track record of creating effective marketing collateral, content strategies, and thought leadership programs that support commercial outcomes. Experience overseeing outbound business development teams and implementing structured outbound processes that consistently generate pipeline. Fluent in Salesforce, CRM hygiene best practices, and data driven funnel management. Strong leadership and talent development abilities, including hiring, coaching, and retaining high performing sales talent. Demonstrated ability to hire, coach, and retain high performing sales talent. Excellent communication and presentation skills with credibility at the executive level and confidence speaking at conferences, panels, and industry events. Highly organized, data driven, and fluent in CRM tools such as Salesforce. Ability to create clear, compelling marketing materials and thought leadership content. Preferred Qualifications Experience in financial services, specialty finance, healthcare services, or legal services. Background selling multi product offerings or building a commercial strategy for a product that did not previously have a structured GTM engine. Familiarity with marketing automation tools and digital demand generation tactics. Background in environments where cross functional coordination is critical to successful execution. Ideal Candidate Character Traits: Builder mindset with comfort moving between strategy and hands on execution. Highly organized, detail oriented, and comfortable owning both the plan and the output. Analytical and data driven with the ability to use insights to improve messaging, targeting, funnel performance, and team effectiveness. Strong sense of ownership and accountability. Team oriented leader who can collaborate, influence, and elevate performance across the organization. Disclosures: Prove Partners is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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