Propelus

Lead architecture and development of a React Native app, collaborate on full-stack features, and mentor engineers. | 8+ years experience with React, Node.js, TypeScript, AWS, mobile app deployment, and accessibility focus. | Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. As a Senior Software Engineer, you'll be a hands-on technical leader who ships. Your main mission for the year ahead is to design, build, and launch our React Native companion app and get it into the App Store and Google Play. You'll work independently where it counts and alongside our web, API, and design teams to bring our compliance platform to mobile. You'll own features from end to end across a unified TypeScript stack, and you'll set the bar for quality, accessibility, and reliability along the way. We have built a large-scale compliance platform for licensed professionals. It runs on a cloud-native monorepo with a unified TypeScript stack. We work in a regulated space, so ADA compliance (WCAG 2.1 AA) and solid engineering matter here in a concrete way: real people use this to keep their licenses and their jobs. What success looks like in your first year Our React Native companion app is live in the App Store and Google Play, and licensed professionals are actually using it. The mobile app shares logic and types with our web platform instead of forking into a second codebase. The app holds the same accessibility and reliability bar as everything else we ship. The engineers around you do better mobile and full-stack work because of the patterns and reviews you put in place. What you'll do Own the React Native companion app from architecture through app-store release, instrumentation, and the iteration that follows launch. Work side by side with the web application team to build out new features for both web and mobile. Ship full-stack features across accessible React UIs, type-safe APIs, and a GraphQL layer over several data stores, from first design to production. Weigh architectural trade-offs and explain them clearly to both technical and non-technical people, so engineering decisions stay tied to business goals. Stay accountable for what you ship. That includes instrumentation, handling incidents, and the analysis afterward. Make the team better through careful code reviews, mentoring, and sharing what you know. Improve how we deliver software: our testing frameworks, our CI/CD pipelines, and the tooling that gets in everyone's way when it's not right. What you bring to the team You've built and shipped mobile apps to the App Store and Google Play (React Native strongly preferred), and you know what app review, release, and the messy weeks afterward actually take. Deep hands-on full-stack experience with React, Node.js, TypeScript, and modern cloud-native development. You're still the person who writes the hard code. Strong system-design instincts. You think about reliability, scalability, how things fail, and what a codebase feels like to maintain years later, and you build with that in mind. Real production experience with AWS, modern CI/CD, observability, and running the systems you build. Comfort tuning data access across relational, NoSQL, and search systems. A track record of setting technical direction and mentoring engineers on a collaborative, asynchronous, distributed team. Good judgment about when to pay down technical debt and when to keep shipping. Experience building accessible web applications (WCAG 2.1 AA) On seniority: the experience above usually adds up to something like 8 or more years building and running production systems. We care more about what you can do than the exact number. Nice to have Familiarity with our stack: oRPC/tRPC, Pulumi and Better Auth Native mobile experience (iOS or Android) alongside React Native. Prior work in accessibility-critical or heavily regulated environments. Technologies you'll use Mobile: React Native (the companion app is a core part of this role) Frontend: React 19, TanStack (Router, Query, Form), Tailwind CSS, Figma Design System, WCAG 2.1 AA Backend: Fastify, TypeScript, oRPC, PostgreSQL, OpenSearch, Redis Cloud and infrastructure: AWS (Lambda, SQS, SES, S3, Fargate, RDS, Secrets Manager), Pulumi, GitHub Actions Quality and operations: Vitest, Playwright, OpenTelemetry, Turborepo, pnpm AI-assisted development: Claude Code, Copilot Benefits and Perks for Propelus employees include but are not limited to: Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers. Professional development allowance to help you grow in the ways that mean the most to you. Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. Check us out for yourself at our careers page or our Propelus culture Instagram accounts. For US Employees: 401K with company matching, as well as financial planning education and resources. Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Lead end-to-end design and redesign of application experiences including user research and production-ready front-end code. | 4 to 7 years UX/product design experience with React, Tailwind CSS, AI-assisted design tools, strong portfolio, and deep WCAG accessibility knowledge. | Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. Overview | We are looking for a UX Engineer who designs and ships. This is a design-leaning hybrid role: you own the user experience end to end, from research and interaction design through high-fidelity, production-ready front-end. You will spend most of your time in design and UX, and you will use Claude Design or similar AI tools to turn your designs into working code that engineers can build on without a traditional handoff. This role sits on the Product team and focuses on our CE Broker professional application and marketplace and our Evercheck HR compliance tools. You will partner closely with product managers, engineers, and stakeholders to create intuitive, accessible interfaces that drive real business outcomes. As a Level III individual contributor, you are expected to lead design-engineering discussions and raise the quality bar across the work you own. The work happens in regulated healthcare contexts, so accessibility, clarity, and trust are not optional. The best candidate treats them as core craft. Core Responsibilities | This role includes but is not limited to: Lead the design and redesign of full application experiences across CE Broker from early research through shipped UI. Conduct and synthesize user research with product managers to understand user needs, identify pain points, and translate insights into design decisions. Create wireframes, prototypes, and high-fidelity mockups for web and mobile, and validate them with real users before build. Build production-quality front-end code for your designs using React and Tailwind CSS, with a focus on reliability, accessibility, and performance. Use Claude Design to move from design to working code quickly, and review that output for quality, edge cases, and maintainability before it reaches engineering. Own and extend our design system: components, tokens, patterns, and documentation that keep the experience consistent across products. Lead design-engineering discussions and contribute to decisions about interaction patterns, component architecture, and design system direction. Ensure ADA and accessibility compliance and front-end best practices across everything you ship. Stay current on UX, front-end, and AI tooling trends, and bring back what is worth adopting. Qualifications & Expertise | 4 to 7 years of experience as a UX/product designer with a strong portfolio of shipped products. Demonstrated ability to lead full application design and redesign projects end to end. Proficiency with modern design and prototyping tools. Experience with Figma is a plus. Front-end development skills using React and Tailwind CSS, with the ability to produce production-ready code. Fluency with AI-assisted design and coding tools, including Claude Design, and sound judgment about when to rely on AI output and when to refine it by hand. This is a core expectation of the role, not a nice-to-have. Experience building and maintaining design systems. A strong grasp of user-centered design, product thinking, and how design connects to business strategy. Understanding of ADA compliance and accessibility standards (WCAG). Excellent communication and collaboration skills, with the ability to articulate design and technical decisions clearly to designers, engineers, and product partners. Benefits and Perks for Propelus employees include but are not limited to: Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers. Professional development allowance to help you grow in the ways that mean the most to you. Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. Check us out for yourself at our careers page or our Propelus culture Instagram accounts. For US Employees: 401K with company matching, as well as financial planning education and resources. Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Design and maintain ETL/ELT data pipelines and collaborate with data teams to ensure data quality and actionable insights. | Bachelor's degree and 4+ years in data engineering with proficiency in Python or Java, SQL, cloud platforms, and ETL tools. | Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. Job Summary: The Data Engineer plays a crucial role in building and maintaining the data infrastructure that supports our data strategy. This role focuses on contributing to the development of data pipelines, ensuring data quality, and collaborating with cross-functional teams to deliver actionable insights. Working independently on assigned tasks and projects, the Data Engineer contributes to the overall effectiveness of the data department and supports the company's objective of leveraging data for continuous improvement and innovation. Key Responsibilities include, but are not limited to: Participate in the design, development, and maintenance of data pipelines using ETL/ELT processes to ingest, transform, and load data from various sources into the data warehouse. Implement and maintain data quality checks and validation processes to ensure data accuracy and reliability. Collaborate with data scientists and analysts to understand their data requirements and provide solutions to meet their analytical needs. Contribute to the development and maintenance of data models, schemas, and dictionaries to ensure data consistency and usability. Monitor data pipeline performance and troubleshoot data-related issues in a timely manner. Assist in the evaluation and implementation of new data technologies and tools. Develop and maintain documentation for data pipelines, processes, and data models. Contribute to the development of data governance policies and procedures. Participate in code reviews and knowledge sharing sessions with other data engineers. Support the migration of existing data pipelines to more scalable and efficient solutions. Qualifications & Desired Skills: Bachelor's degree in Computer Science, Data Science, or a related field. 4+ years of experience in data engineering or a similar role. Proficiency in at least one programming language such as Python or Java. Understanding of data warehousing concepts, modeling and methodologies. Proficiency in SQL and experience with database management systems (e.g., MySQL, PostgreSQL, Oracle). Experience with optimizing complex queries. Strong proficiency in using Git for version control and collaboration on codebase. Experience with NoSQL databases (e.g., MongoDB). Familiarity with cloud-based data platforms (e.g., AWS, Azure, GCP). Experience with ETL/ELT tools such as Apache Airflow or similar. Ability to work collaboratively with teams across data science, business intelligence, and software engineering to deliver high-quality data solutions. Solid understanding of the importance of data validation and the basics of ensuring data quality (e.g., checking for duplicates, missing values, or incorrect data formats). Basic knowledge of data modeling techniques. Strong analytical and problem-solving skills. Excellent communication skills. Benefits and Perks for Propelus employees include but are not limited to: Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers. Professional development allowance to help you grow in the ways that mean the most to you. Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. Check us out for yourself at our careers page or our Propelus culture Instagram accounts. For US Employees: 401K with company matching, as well as financial planning education and resources. Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Develop and maintain scalable ETL pipelines and data models to transform raw data into actionable insights. | Bachelor's degree and 4+ years of experience in data or analytics engineering with proficiency in SQL, cloud platforms, and ETL tools. | Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. Job Summary: As an Analytics Engineer, you will play a crucial role in transforming raw data into actionable insights to support data-driven decision-making across the company. You will work independently on assigned projects, collaborating with data scientists, product managers, and engineers to build, maintain, and improve our data infrastructure and analytics pipelines. Your work will contribute directly to the efficiency and effectiveness of our compliance management technology, enabling us to better serve our clients and drive innovation. You will contribute to the delivery of key datasets and reports, ensuring data quality and accessibility. Key Responsibilities include, but are not limited to: Develop and maintain robust and scalable data pipelines to extract, transform, and load (ETL) data from various sources into our data warehouse. Design, build, and optimize data models to support analytical needs and reporting requirements. Collaborate with data scientists to implement and deploy machine learning models and analytical solutions. Monitor data quality and identify and resolve data integrity issues. Contribute to the development of data documentation and metadata management practices. Work with stakeholders to understand their data needs and translate them into technical requirements. Assist in the evaluation and implementation of new data technologies and tools. Participate in code reviews and contribute to the development of coding standards and best practices. Independently manage assigned tasks and projects, ensuring timely delivery and quality results. Proactively identify opportunities to improve data processes and systems. Qualifications & Desired Skills: Bachelor's degree in Computer Science, Data Science, Statistics, or a related field. 4+ years of experience in data engineering, analytics engineering, or a similar role. Proficiency in SQL and experience with relational databases (e.g., PostgreSQL, MySQL). Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) and related data warehousing services (e.g., Snowflake, Redshift, BigQuery). Familiarity with data testing frameworks. Experience with ETL tools and techniques (e.g., Apache Airflow, dbt). Solid understanding of data modeling principles and data warehouse architecture. Strong analytical and problem-solving skills. Experience with at least one programming language (e.g., Python, Java). Good communication and collaboration skills. Proficiency in using Git for version control and collaboration on codebase. Benefits and Perks for Propelus employees include but are not limited to: Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers. Professional development allowance to help you grow in the ways that mean the most to you. Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. Check us out for yourself at our careers page or our Propelus culture Instagram accounts. For US Employees: 401K with company matching, as well as financial planning education and resources. Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Lead and develop a high-performing Customer Success team focused on government accounts, drive operational improvements, manage strategic customer engagements, and collaborate cross-functionally to grow adoption. | 7+ years in customer success or account management with 3+ years managing teams, experience with government agencies, CRM proficiency, operational change leadership, and strong communication skills. | Propelus delivers trusted and accurate healthcare compliance solutions, ensuring workforce requirements are met, fostering safety and supporting communities through seamless connectivity between professionals, employers, regulators, agencies, and associations. We ensure our nation's healthcare workforce is healthy, safe, and compliant to work. Learn why Propelus is trusted by 5+ million professionals: https://propelus.com/. We are seeking a dynamic and experienced leader to join our team as the Director of Customer Success for Government Excellence. This is a transformational role, responsible for professionalizing and leading a team of Customer Success Managers (CSMs) who partner with government regulatory boards, regulators, departments of health, state agencies, and associations. Your mission will be to build a world-class customer success function that ensures the continued success and growth of our Government Excellence and CE Broker solutions. You will be instrumental in evolving our customer success strategy, driving operational excellence, and fostering a team that is not only highly effective but also deeply skilled in navigating the unique landscape of government entities. This role reports to the General Manager of Government Excellence. It requires a leader who can think strategically, act with a bias for action, and collaborate effectively with our leadership team, including External Affairs and Government Relations, to drive nationwide adoption and impact. Responsibilities: • Lead a High-Performing Team: Directly manage, mentor, and coach a team of CSMs. Set clear expectations, drive accountability, and foster a culture of continuous improvement, professional development, and success. • Operationalize for Excellence: Oversee the day-to-day operations of the team, implementing and refining processes, tools, playbooks, etc. • Drive Strategic Customer Engagement: Directly partner with Customer Success Managers on the most strategic and complex government accounts. Serve as a key escalation point, providing expert guidance and ensuring high-level satisfaction and partnership. • Measure and Optimize Performance: Define and monitor key performance indicators (KPIs) for the team, leveraging data to identify opportunities for improvement and implement strategic changes to elevate team performance. • Partner for Growth: Collaborate closely with External Affairs & Government Relations, Sales, Product, Customer Support, Marketing, Operations, and Finance to amplify our impact. Work together to identify and pursue opportunities for increased adoption and expand our footprint across government markets. • Recruit and Develop Top Talent: Play a critical role in recruiting, onboarding, and developing new team members, ensuring the team is equipped with the skills and resources needed to excel in this specialized field. • Values Champion: As a leader at Propelus, you are expected to be a role model for our values. You will not only embody these principles but actively cultivate them within your team, ensuring that every decision, action, and interaction reflects our commitment to being customer, culture, growth, and value champions. Qualifications & Desired Skills • Bachelor's degree or equivalent relevant experience. • 7+ years of experience in growth-oriented customer success, account management, or a similar client-facing role, with at least 3 years in a management capacity. • Proven experience working with government regulatory boards, state agencies, or similar entities. • A track record of building, coaching, and motivating high-performing teams, with a focus on driving favorable outcomes for both individual and team success. • Demonstrated ability to drive operational change and implement process improvements. • Exceptional communication and relationship-building skills, with experience managing complex client relationships and resolving high-stakes issues. • Proficiency with CRM platforms (e.g., Hubspot) and customer success software (e.g. Gainsight). • Highly organized, detail-oriented, and skilled in data-driven problem-solving. • Experience with SLED (State, Local, and Education) SaaS or Healthcare technology is highly preferred. • Ability to travel up to 50% of the time. Benefits and Perks for Propelus employees located in the US include but are not limited to: • Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers. • Professional development allowance to help you grow in the ways that mean the most to you. • Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering and for becoming a new parent. • 401K with company matching, as well as financial planning education and resources. • Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. • Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, or fresh produce delivered to your door. • Check us out for yourself at our careers page or our Propelus culture Instagram accounts. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees. This job is open to candidates authorized to work in the US and located within US borders. Compensation Range: $125K - $150K