Progyny, Inc.

Develop and optimize member-facing healthcare content strategy, collaborate across teams to improve content performance and member experience, and lead initiatives to innovate content solutions. | 10 years experience in content strategy or related health fields, strong problem solving and project management skills, ability to influence cross-functional teams, and preferably experience in women’s healthcare. | Thank you for considering Progyny! Progyny is looking for a Director, Content Strategy reporting to the VP, Content Strategy. This role will play a critical role in setting strategy for member-facing content across products. You will be responsible for conceptualizing and optimizing content that delivers impactful healthcare experiences. This role also requires imagination to envision what our product needs next, so we continue to bring meaningful, effective, well-designed, and curated content to members. You will work closely with teams across the organization and collaborate regularly with our Product colleagues, Member Services, Analytics, Marketing, and other teams. We are looking for a smart, creative, and entrepreneurial strategist eager to take leadership roles in developing relevant content that support positive health outcomes for members across their health journeys. What you’ll do… Educate internal teams about what makes content valuable to different stakeholders, what content can and cannot effectively accomplish, what tools and services are required to deliver strong content strategy, what we should watch in related technologies (customer relationship management, learning management systems, publishing platforms, content management systems, etc.) and more. Develop a strong knowledge of our content and creation process so that you can advocate for improvements and quickly evaluate ways we could pursue new requests. With this knowledge, own initiatives that pull a member’s entire journey together. Conceptualize of lean pilots and what would be needed to elevate initial tests into robust, scalable solutions. Leverage our internal subject matter experts and external medical consultants to brainstorm novel content solutions that elevate past a “copycat” program from competitors. Collaborate with Member Services and Analytics on campaigns that can elevate the member experience, clearly demonstrate the value of our products (both current and new), and increase overall content utilization. Analyze performance data to optimize campaigns, offer recommendations, and generate new ideas. Gain a deep understanding of reporting, build cross-team consensus, and drive projects forward that close gaps in internal knowledge and increase our ability to understand content performance. About you… Liberal arts degree -- MBA, MPH or other graduate degree a plus Experience in women’s healthcare a plus 10 years of relevant work experience in content strategy, content development, health education, health behavior, digital health technology, or an adjacent space Very strong problem definition and solution criteria skills: ability to isolate significant drivers and relationships within complex systems, specify requirements, and generate elegant solutions Demonstrated experience in independent assessment of business needs, problems & process gaps Ability to develop and recommend solutions, pivot if needed, and assess the business impact of implemented proposals Ability to build meaningful relationships with all levels of cross-functional internal teams and management Outstanding problem solving, analytical, and project management skills Proven talent driving change, influencing thought, and promoting consensus across a matrix organization Flexible, curious, and proactive approach Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny is a transformative fertility, family building and women’s health benefits solution, trusted by the nation’s leading employers, health plans and benefits purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com. Our perks: Family friendly benefits: Paid family and parental leave, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group Health, dental, vision and life insurance options for employees and family Free in-person, virtual and text-based mental health and wellness support Paid time off, including vacation, sick leave, personal days and summer flex time Company equity Bonus program 401(k) plan with company match Access to on-demand legal and financial advice Company social events Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $154,000 - $164,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com. #LI-CB1 Our Growth is Creating Great Opportunities! Progyny is growing and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com. Thank you for your interest in Progyny!

Analyze, design, and optimize API and business services integration to support seamless data flow and system reliability across the platform. | 5+ years in systems or technical analysis with strong API, microservices, healthcare data standards, cloud experience, and technical documentation skills in a regulated environment. | Thank you for considering Progyny! Progyny's mission puts our technology platform in the enviable position of very evident purpose: directly supporting the family building journey of millions of individuals. The Systems Analyst role directly supports this through the analysis, design, and optimization of our API and business services ecosystem to ensure seamless integration and data flow across our platform. We aspire to provide efficient and reliable system architecture that enables our development teams to deliver exceptional member experiences. Responsibilities In this role, you will primarily support the API & Business Services team, which serves as the centralized integration and data services layer for the company, enabling secure and scalable access to internal and external systems. Your goals include improving system reliability, reducing integration complexity, and helping to support the effective team sport that is solutions engineering at Progyny. What you'll do… Work directly with engineering pods to identify system requirements and document integration patterns Analyze and design API patterns and microservices architectures to support business needs Create and maintain technical documentation including system diagrams, data flow maps, and API specifications Translate business processes and requirements into technical specifications Support the evolution of our business services platform through continuous optimization Identify integration points across complex platforms and recommend improvements Collaborate with stakeholders to ensure compliance with healthcare data standards and regulations Analyze system dependencies and propose solutions to reduce integration complexity Support authentication and authorization pattern implementations across services Contribute to observability and monitoring requirements for system health About you… 5+ years in Systems Analysis, Business Analysis, or Technical Analysis roles for a moderate-to-large sized software engineering organization Experience with API design patterns and microservices architecture is a must (REST, GraphQL, OpenAPI, service boundaries, etc.) Solid experience with data modeling and integration patterns (ETL/ELT, data flows, schema design, etc.) 3+ years working with healthcare data standards (FHIR, HL7, eligibility systems) Deep experience with requirements gathering and technical documentation (system diagrams, data flow maps, API specifications) 3+ years working with cloud platforms (AWS preferred) and understanding of cloud-native architectures Proven ability to analyze system dependencies and identify integration points across complex platforms Proven experience with authentication and authorization patterns (OIDC, OAuth, RBAC, etc.) Demonstrable knowledge of database design and data warehouse concepts Experience with observability and monitoring system requirements Familiarity with API gateway patterns and service mesh architectures Experience analyzing business processes and translating them into technical requirements Demonstrable understanding of regulatory compliance requirements (ex: Healthcare, HIPAA) Strong SQL skills and experience with both relational and NoSQL databases Familiarity with SDK design patterns and client library architecture Comfortability with technical writing and documentation tools Some experience working in a regulated business environment (ex: Healthcare) is a plus Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com. Our perks: Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group Menopause and midlife care Health, dental, vision and life insurance options for employees and family Free in-person, virtual and text-based mental health and wellness support Paid time off, including vacation, sick leave, personal days and summer flex time Company equity Bonus program 401(k) plan with company match Access to on-demand legal and financial advice Learning and development programs to help you grow professionally and a mentorship program Company social events to include annual volunteer day and donation matching Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $130,000 - $150,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com. #LI-EH1 Our Growth is Creating Great Opportunities! Progyny is growing and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com. Thank you for your interest in Progyny!