ProfitSolv

Lead and innovate AI-enabled sales development team to drive pipeline generation and efficiency. | 7+ years sales development experience with 3+ years leadership, expertise in sales automation tools, and managing large SDR teams. | ProfitSolv is a SaaS business services provider for the legal and accounting industry. We are looking for a Director of Intelligent Sales Development to join our growing team! The Director of Intelligent Sales Development is responsible for building and operating a high-performing, AI-enabled sales development function at ProfitSolv. This role combines strategic leadership with hands-on innovation to expand the reach and effectiveness of the sales development team through AI and automation. Leading a team of Sales Development Managers and SDRs, the Director will own the pipeline generation engine-designing and deploying AI-powered research, outreach, and follow-up workflows that allow SDRs to engage more prospects with greater personalization and efficiency. The role focuses on scaling high-quality pipeline creation while coaching and developing a team that executes at the highest level. This role owns the entire front-end of the revenue funnel, including outbound prospecting, inbound lead qualification, website chat engagement, and free trial conversion. The Director will deploy automation and AI to expand reach, increase conversion, and improve efficiency while maintaining a high-performing SDR organization. What we provide: • Opportunity to Invest in Your Future. We offer a 401K match. • Paid Time Off. Enjoy paid time off and paid holidays. • Great Coverage. Take advantage of health, dental, and vision HSA and FSA policies. • A Great Team. Collaborate with smart, curious, hardworking individuals. • Performance Compensation. Be rewarded for your hard work with performance-based merits. • Remote Work. Want to work from home? No problem! As a Director of Intelligent Sales Development, you will: AI & Automation Infrastructure • Architect, deploy, and continuously optimize a headless sales development automation stack using Gong Engage, Qualified, Salesforce (SFDC), HubSpot, and Clay • Design and manage automated outbound sequences, lead enrichment workflows, and Al-assisted prospecting motions that operate at scale with minimal manual intervention • Integrate data signals across platforms to build intelligent triggers, routing logic, and personalization at scale • Partner with Revenue Operations and Marketing to ensure clean data flows, accurate attribution, and a unified view of pipeline across all systems • Stay current on emerging AI sales tools and evaluate new technologies that can drive efficiency and pipeline output • Establish governance standards for automation workflows, ensuring compliance, data integrity, and brand consistency across all outbound touches Sales Development Leadership • Lead, coach, and develop 2 Sales Development Managers and a team of 22 SDRs to consistently meet or exceed monthly pipeline targets • Recruit, interview, hire, and onboard Sales Development Managers and Representatives • Develop and continuously refine SDR playbooks, talk tracks, cadences, and outbound strategies informed by both human performance data and Al-generated insights • Foster a high-performance, growth-oriented team culture with clear expectations, regular feedback loops, and structured career development paths Pipeline & Strategy • Own pipeline generation targets across both automated and human-led channels, ensuring consistent coverage of new prospects and existing customer expansion opportunities • Identify and maintain the Ideal Customer Profile (ICP) for each ProfitSolv business unit in collaboration with Marketing and Sales leadership • Maintain accurate pipeline data and provide reliable forecasting within Salesforce (SFDC) • Regularly build, track, analyze, and report on performance metrics across both the automation stack and the SDR team • Communicate pipeline health, system performance, and team results clearly to the CSO and cross-functional stakeholders • Perform other duties as assigned This position follows established policies and procedures to keep confidential information secure. A great fit for this position has: • Bachelor's degree in Business, Marketing, or a related field preferred; MBA is a plus • 7+ years of progressive experience in sales development, with at least 3 years in a leadership role • Demonstrated hands-on experience building and managing sales automation systems, including two or more of the following: Gong Engage, Qualified, Salesforce, HubSpot, Clay • Proven track record of managing and developing SDR teams of 10 or more • Strong strategic thinking and analytical skills with a focus on driving pipeline and revenue growth • Exceptional communication and interpersonal skills, capable of building rapport with prospective customers, existing customers, and internal stakeholders Additional Desirable Qualifications • Prior experience in the SaaS or fintech/legal tech industry • Experience designing Al-assisted or headless outbound programs • Proficiency in revenue operations concepts including data enrichment, lead scoring, and multi-touch attribution • Strong negotiation and presentation skills • Excellent written and verbal communication abilities • High level of initiative and sound decision-making capability • Ability to travel as required Our commitment to you: At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems, and innovate. This is a full time position

Manage client onboarding processes, conduct product demos and presentations, optimize client product setup, and collaborate with internal teams to enhance client satisfaction and retention. | Associates degree or equivalent experience, project management skills, Salesforce CRM experience, ability to manage multiple priorities, strong communication and presentation skills, and preferably SaaS industry or client success background. | ProfitSolv is a SaaS business services provider for the legal and accounting industry. We are looking for a Client Onboarding Specialist to join our team at ProfitSolv. As a Client Onboarding Specialist, you will ensure exceptional service and support for all clients. The Client Onboarding Specialist maintains high levels of client satisfaction by providing effective and efficient support. What we provide: Opportunity to Invest in Your Future. We offer a 401K match. Paid Time Off. Enjoy paid time off and paid holidays. Great Coverage. Take advantage of health, dental, and vision HSA and FSA policies. A Great Team. Collaborate with smart, curious, hardworking individuals. Performance Compensation. Be rewarded for your hard work with performance-based merits. Remote Work. Want to work from home. No problem. As a Client Onboarding Specialist, you will: Develop and maintain strong client relationships. Manage client conversations across all support channels. Share relevant client feedback to appropriate teams, improving products and services offered. Evaluate the client support processes and measure results, helping develop strategies to enhance the client experience. Work with internal teams and clients to execute goals and strategies. Conduct onboarding meetings, product tours, company presentations, and product demos. Understand customer context and goals, providing product information to best serve those goals. Educate customers and optimize their product setup for the quickest path to success. Eliminate roadblocks in the way of customers' goals: product issues, poor implementation, support issues, customer knowledge gaps, or simply poor product understanding. Improve product adoption and customer retention while helping foster positive customer relationships that create a loyal customer base. Assist customer support with customer issues and requests. Complete other duties as assigned. This position follows established policies and procedures to keep confidential information secure. A great fit for this position has: An associates degree or equivalent experience Project management and problem-solving skills with an emphasis on attention to detail, timelines, and quality of work Experience with Salesforce CRM and Churnzero or Gainsight Strong execution skills and the ability to drive action and accountability Prior track record of defining and optimizing processes The ability to manage multiple competing priorities, rapidly adapt and respond to client requests and timeline changes The ability to work with cross-functional teams and clients Additional Desirable Qualifications SaaS industry experience, advantageous Client success and/or project management background Collaborative, organized, and execution-oriented with strong presentation skills Excellent written and verbal communication skills Strong time management skills Strong initiative and sound decision-making ability Ability to sit for prolonged periods at a desk and work on a computer Must be able to lift up to 15 pounds at times Our commitment to you: At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems, and innovate. Work location: Remote - U.S. only This is a full time position.