Prime Storage Group

Manage daily operations of self-storage facilities including customer interactions, sales, and maintenance. | 2-4 years customer-facing experience, high school diploma, physical ability for maintenance tasks, and valid driver's license. | Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including Prime Storage Fund III, the largest self-storage dedicated fund ever raised. Headquartered in Saratoga Springs, NY, Prime Group employs 700+ professionals and maintains a regional office in Jupiter, FL and Manhattan, NY along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. The firm's 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions. Prime Group's performance is rooted in a culture of respect, teamwork, ethical business practices, accountability, and persistence. The firm places significant value on the relationships it has built with customers, employees, investors, and stakeholders. PitchBook has recognized Prime Group as one of the top 10 real estate value-add fund managers in its 2023 Global Manager Performance Score League Tables. Position Overview Join us as a General Manager at Prime Storage Group, where you'll lead the daily operations of our self-storage facilities! From renting units and trucks to selling merchandise, you'll thrive in a dynamic role full of customer interactions and property maintenance. As an energetic and professional team player, you'll build exceptional customer relationships, elevate your sales and service skills, and ensure our properties are well-maintained and secure. Responsibilities • Deliver excellent customer interactions both in-person and over the phone to meet tenants' needs • Use creativity to generate sales and maintain high occupancy levels through effective advertising and customer relations • Manage daily operations, including collections, deposits, and customer calls • Show and rent units by understanding tenant needs and offering the best storage solutions • Actively sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities • Assist with auction preparations, handling tenant communications with compassion • Maintain the facility's "curb appeal" by ensuring it is clean, safe, and secure, and performing minor maintenance • Other duties as assigned Qualifications • 2 - 4 years of relevant work experience in a fast-paced, customer-facing environment, with direct involvement in profit-and-loss management (unless recently graduated with a bachelor's degree). • High School diploma or GED required • Excellent interpersonal and communication skills, both in person and over the phone • Ability to work effectively both independently and as part of a team • Must be technically savvy with the ability to learn new applications and Point of Sale systems • Proficiency in Microsoft products such as Outlook is required • Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties. • Must be able to lift 50lbs • Possession of a valid driver's license, insurance, and reliable transportation • Availability for travel and flexibility to work at various locations Benefits • A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays • Competitive pay and bonus opportunities • Health, dental, life, vision, short-term disability and long-term disability insurance • A 401(k) program with a company "matching" policy • Paid time off and paid holidays • Career advancement opportunities EQUAL OPPORTUNITY EMPLOYER STATEMENT Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Pay RangeUSD $17.00 - USD $19.00 /Hr.Employment Type: FULL_TIME

Manage daily operations of self-storage facility including rentals, customer service, collections, property inspection, and sales. | 1-2 years retail sales experience, valid driver's license, good communication skills, ability to perform light maintenance, and availability to work specified shifts. | Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group’s 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group’s success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook’s 2023 Global Manager Performance Score League Tables. Position Overview: Join us as an General Manager at Prime Storage Group, where you'll be at the heart of our self-storage facilities! From renting units and trucks to selling merchandise, you'll dive into a dynamic role filled with customer interactions and property maintenance. As our frontline champion, you'll craft exceptional customer relationships and elevate your sales and service like never before! What Prime Offers: • A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays • Competitive pay and bonus opportunities • A 401(k) program with a company “matching” policy • Career advancement opportunities Job Responsibilities: • Renting self-storage units, parking space, and other related products. • Converting telephone and walk-in inquiries into rentals. • Maintain Account Receivables through the pursuit of collections, posting of payments and processing, and delivery of daily bank deposits accurately and timely. • Upsell moving products and assist in unit sizing decisions. • Greeting customers promptly, enthusiastically and professionally. • Knowing and presenting the features and benefits of the property at all opportunities. • Resolve customer issues in a timely and effective manner. • Ensures that company standards of cleanliness and appearance are met. • Inspect the property, including performing lock checks. • Showing customers our self-storage units. • Perform other duties as assigned. Job Requirements: • 1-2 years of relevant work experience in a fast-paced, customer-facing environment. • Excellent interpersonal and communication skills, both in person and over the phone. • Ability to work effectively both independently and as part of a team. • Have a working knowledge of computer applications (Microsoft Office, Outlook, etc.) • Possession of a valid driver's license, insurance, and reliable transportation. • Willingness and ability to perform light maintenance tasks such as sweeping, mopping, and lifting. • Availability for travel and flexibility to work at various locations For more information, please visit our website: https://primestorage.com/home-storage EQUAL OPPORTUNITY EMPLOYER STATEMENT Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: • 401(k) matching • Dental insurance • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Paid time off • Vision insurance Application Question(s): • We are open: Mon-Fri from 10-6 and Saturdays from 10-4. Do you have any conflict with working these shifts? Education: • High school or equivalent (Required) Experience: • Retail sales: 2 years (Required) License/Certification: • Driver's License (Required) Work Location: In person