Prescott's, Inc

The Territory Service and Sales Manager will inspect and assess medical equipment, perform maintenance, and drive service-based growth by expanding service contracts. They will build relationships with healthcare professionals and respond to service calls to ensure operational efficiency. | Candidates should have mechanical and technical aptitude, ideally with experience in troubleshooting and maintaining complex equipment. Strong sales skills and the ability to manage the full sales cycle are essential for success in this role. | Join the team at Prescott’s, Inc. — where quality meets care. Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team. This position will support Prescott's, Inc. As a Territory Service and Sales Manager at Prescott's, Inc, you will play a vital role in driving sales and revenue growth in your assigned territory. You will be responsible for developing and maintaining relationships with healthcare professionals, promoting our products and services, and providing solutions tailored to their needs. You will work closely with the sales team and collaborate with other departments to ensure customer satisfaction and achieve business objectives. This role provides a base salary along with unlimited commission opportunities. Our commission structure is designed to reward you for the number of microscope sales, service contracts and repairs you complete; the more you accomplish, the higher your earnings. The total potential earnings may vary between $80,000 and $150,000+. The location for this position will be required to work in the Northwest Suburbs of Chicago, IL. Mechanical and technical aptitude, ideally with hands-on experience troubleshooting, repairing, or maintaining complex equipment (medical or industrial equipment preferred) Possess the drive to achieve sales targets and maintain high levels of customer satisfaction Proficient in using CRM systems (NetSuite) a plus, field service software, and Microsoft Office Suite (especially Outlook, Excel, and PowerPoint) Ability to read and interpret service manuals, schematics, and technical documentation Ability to sell service agreements, parts, and refurbished equipment through value-based selling techniques Strong consultative sales skills with the ability to uncover customer needs and propose tailored solutions Excellent relationship-building skills with healthcare professionals including surgeons and hospital administrators Ability to learn and manage the full sales cycle—from prospecting and lead generation to closing and post-sale follow-up Highly organized with strong time management skills and the ability to prioritize in a dynamic, service-driven environment Excellent verbal and written communication skills Strong problem-solving and decision-making ability in the field Self-motivated, goal-oriented, and comfortable working independently Commitment to providing exceptional service and fostering long-term client relationships Willingness to travel frequently within the assigned territory (typically 60–80% travel) Responsibilities: Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions Perform scheduled preventative maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards Drive service-based growth by expanding service contracts, generating leads, and converting prospects into long-term service clients within the assigned territory Build and maintain trusted relationships with key stakeholders - surgeons, physicians and hospital administrators - by delivering high-quality service and support Educate healthcare professionals on the value and reliability of Prescott's repair, refurbishment, and maintenance services, ensuring they receive responsive and personalized solutions Travel to customer sites to perform hands-on service work, attend service-focused meetings, and conduct proactive outreach to identify service opportunities Earn commissions through the sale of refurbished microscopes, parts, accessories, and long-term service agreements that enhance client operations and minimize downtime Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly Ensure all service activities align with company policies, procedures, and regulatory requirements to maintain safety, compliance, and service excellence Represent Prescott's at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness What we offer: At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including: * Company car, cell phone and iPad will be provided * Paid time off * Healthcare insurance (medical dental, and vision coverage) * Accident insurance, critical illness, and hospital indemnity insurance * Short term (employee paid) and long-term disability (employer paid) * 401K plan with company matching. * Continuous learning and development - offering opportunities for training, workshops, and certifications. * Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

Manage and grow service and sales within the assigned territory, including prospecting, lead generation, and closing sales deals. Develop and maintain relationships with key stakeholders, educate customers on products, and ensure compliance with company policies. | The position requires a strong background in sales and customer service, with experience in the medical equipment field preferred. Candidates should be able to perform equipment inspections and repairs while maintaining relationships with healthcare professionals. | Join the team at Prescott’s, Inc. — where quality meets care. Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team. This position will support Prescott's, Inc. As a Territory Service and Sales Manager at Prescott's, Inc, you will play a vital role in driving sales and revenue growth in your assigned territory. You will be responsible for developing and maintaining relationships with healthcare professionals, promoting our products and services, and providing solutions tailored to their needs. You will work closely with the sales team and collaborate with other departments to ensure customer satisfaction and achieve business objectives. This role provides a base salary of $30,000 to $60,000 along with unlimited commission opportunities. Our commission structure is designed to reward you for the number of microscope sales, service contracts and repairs you complete; the more you accomplish, the higher your earnings. The total potential earnings may vary between $80,000 and $150,000+. The location for this position will be required to work in Houston, Texas. Responsibilities Manage and grow service and sales within assigned territory, including prospecting, lead generation, and closing sales deals. Inspect equipment to identify and diagnose operational problems Perform annual maintenance inspections per OEM specifications Perform repairs, replace parts to OEM specifications Respond to multiple service calls per week Develop and maintain relationships with key stakeholders, including surgeons, physicians, and hospital administrators. Set meetings and appointments with decision makers (hospitals, surgery centers, admins, materials managers, surgeons, clinics, universities, CEOs) Educate customers on the benefits and features of our products and services, and provide outstanding customer service. Drive to service calls, sales meetings, cold calls Earn commissions on service, selling refurbished systems, video/camera systems, accessories, and service agreements to customers There will be overnight stays associated with the geography of territory Ensure compliance with company policies, procedures, regulatory requirements, and national vendor credentialing. Attend industry conferences and trade shows to network and promote our products and services. What we offer: At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including: * Company car, cell phone and Ipad will be provided * Paid time off * Healthcare insurance (medical dental, and vision coverage) * Accident insurance, critical illness, and hospital indemnity insurance * Short term (employee paid) and long-term disability (employer paid) * 401K plan with company matching. * Continuous learning and development - offering opportunities for training, workshops, and certifications. * Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.