Pomelo Care

Architect scalable distributed systems, build AI-powered tools, mentor team members, and guide technical strategy. | Over 10 years experience in scalable software systems, expert in system design and modern programming languages, with technical leadership and front-end framework experience. | About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide. At Pomelo Care, we're on a mission to improve the health and well-being of mothers and their families. Our engineering team is the engine behind our innovative virtual care platform, building AI-powered solutions that fundamentally transform care delivery and create exceptional experiences for both patients and clinicians. If you're passionate about using technology to effect real, tangible good in the world, we'd love to meet you. What you'll do As a Staff Software Engineer, you will define and guide technical direction by designing, building and scaling the technology that underpins Pomelo’s success. You will be a technical leader and a mentor to others. On any given day, you may: Write exemplary code that sets the standard for the team, shipping high-impact features while architecting systems that scale effortlessly Drive the technical direction and architecture of complex, distributed systems that enable our clinical team to deliver personalized, data-driven care at scale Pioneer our AI-powered tools, designing and building agents that make clinicians drastically more efficient and effective Elevate the game of those around you through mentorship, technical guidance, and fostering our culture of excellence and continuous learning Partner with product and clinical leadership to shape the company's technical strategy, identifying breakthrough opportunities to ensure we are tackling the most impactful problems Who you are You’re a seasoned, product-minded, technical leader who is an expert in navigating ambiguity, identifying opportunities that have a lasting impact on the business, and raising the bar for the people around you. You’re equally comfortable talking to a customer as you are being handed a spec and you have a proven ability to translate user needs into high-quality technical solutions. In particular, you: Have 10+ years of experience shipping high-quality, scalable software systems Have an expert level of proficiency in system and relational database design and one or more languages like Java, C#, Kotlin, Python, Go, etc. Have experience guiding technical teams in the development of applications with modern front-end frameworks like React or Vue.js Are passionate about staying on the cutting-edge of agentic tooling to significantly accelerate delivery and amplify engineering impact Have a track record of delivering elegant and maintainable solutions to complex problems that matter We'll be super excited if you: Have prior experience in AI/ML, natural language processing or building agent-based systems Have previously worked in a fast-paced, product-oriented environment Why you should join our team By joining Pomelo, you will help shape the future of a fast-moving, well-funded and mission-driven startup that always puts the patient first. You will learn, grow and be challenged -- and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Given that this role is open to candidates of different skill levels, determining a salary range is challenging. A reasonable estimate of the current salary range is $220,000 to $260,000. We expect most candidates to fall in the middle of the range. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Lead technical direction for patient-facing mobile applications, collaborate with product and design teams, and mentor junior engineers. | Requires deep experience in consumer or patient-facing products, proven technical lead track record, full-stack development proficiency, and familiarity with LLM coding agents. | About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide. About The Role Your north star: You'll serve as the technical lead for how patients interact with Pomelo from the moment they enroll through their entire care journey. We can only meaningfully improve health outcomes if patients are highly engaged in their care and trust our team. The earlier we can start providing care, the more likely we can affect outcomes. That all starts with the patient experience: building features that check in with patients throughout their journey, provide them the best next step for their care, triage their urgent needs, make it simple to get high quality care, and help them feel supported. This role sits at the center of that mission. This role reports to a Senior Staff Engineering Manager and is open to any candidates located in the continental US. What you'll do: Lead the technical direction for our mobile development strategy and patient-facing apps, shaping how tens of thousands of patients experience Pomelo Rapidly prototype and ship features in our patient mobile and web apps alongside design and product, using AI tools to move fast and test ideas that meaningfully improve engagement and retention Help steer product direction for how we support and retain patients in their critical first month with Pomelo, when the window to affect outcomes is widest Talk directly to patients and partner with product, design, and clinical teams to turn real needs into real features Mentor and grow junior engineers, raising the bar for the whole team Set the technical standards, architecture patterns, and development practices that our patient-facing products are built on Problems You'll Dig Into How do we get patients proactively engaged in their own care? How do we personalize the patient experience to specific needs and interests while meaningfully moving outcomes? How do we build habits so that patients check in with us first when problems come up during their pregnancy? How do we keep patients engaged without always requiring direct clinical intervention? Tech Stack Expo + React Native, React, TypeScript, Kotlin, SQL Who you are: You have deep experience building and shipping consumer or patient-facing products, whether mobile, web, or both You've served as a technical lead on a team, setting architecture direction and mentoring other engineers You have strong opinions, loosely held, about how to build great user experiences You're comfortable working across the full stack and moving quickly in a startup environment You're keeping up with trends in LLM coding agents to multiply your engineering impact You enjoy collaborating closely with product and design, not just executing on specs We'll be especially excited if you: Have experience with React Native or cross-platform mobile frameworks Have experience building products in healthcare, wellness, or other high-trust consumer domains Have worked on engagement, retention, or onboarding flows and understand what makes users stick around Have prior experience with AI/ML or building agent-based systems Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. Benefits and Perks: Comprehensive Health, Dental, and Vision coverage for employees and their families High deductible Health Plans with Health Savings Account (HSA) options Flexible Spending Account (FSA) Equity grant participation 401(k) program Competitive vacation policy 16 weeks paid parental leave Fully remote work flexibility (within the US) The expected base salary range offered for this role is $220,000 - $260,000. This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications. At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Manage execution of field events and RFPs to support marketing pipeline initiatives. | 2+ years marketing or project management experience, strong organizational and communication skills, bachelor's degree in related field. | About us At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide. Role Description We’re seeking a Go-to-Market Operations Specialist to execute and optimize across our centralized marketing team supporting product marketing and field marketing. This role will be at the intersection of mid-and-bottom of funnel activities such as conferences, owned events, virtual events, and RFP management – to support pipeline initiatives. You are a great candidate for this role if building systems, managing timelines, and the opportunity to be out in the field motivates you! This role will report into the Director of Product Marketing and is highly cross-functional across the broader Growth organization – working with sales team members across all markets (employer, broker, health plan). What You'll Do • Project Management: Manage the day-to-day execution of field events and RFPs. • Field Events: Budget, creative, vendor management • RFP: Timelines, internal stakeholder alignment • Execution: Opportunity to travel 10-15% of the time for industry and owned events across audiences. Who You Are Qualifications: • Bachelor's degree in Marketing, Business, Communications, or a related field. • Experience: You have 2+ years of experience in marketing or project management. • Organized: You love systems and building them from the ground up and have excellent project management and organizational skills, with a keen attention to detail. • Communication: Strong communication and interpersonal skills, with the ability to collaborate effectively with both sales and marketing teams. • Creative: You love the art of storytelling and bringing mission to life through different channels and mediums. • Mission-Oriented: You are passionate about expanding access to women’s and children’s healthcare and want your work to have a tangible social impact. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: • Competitive healthcare benefits • Generous equity compensation • Unlimited vacation • Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $75,000-$90,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.