Pine Park Health

Own and solve key business problems end-to-end including product design, engineering, and stakeholder collaboration. | 8+ years experience, full-stack fluency, ownership mindset, startup and healthcare experience preferred. | About the Role Pine Park Health brings doctors and nurses to seniors where they live. We're backed by YC, First Round Capital, Gradient Ventures (Google), Averin Canvas, Foundation, Liquid 2, Box Group, and others, and we're based in the Bay Area. Pine Park has three stacked parts: First, it is a service business. We hire doctors and send them each week to see frail seniors in their apartments, so they don’t have to travel to clinics or hospitals for primary care. Second, because house calls are expensive, we build software to make them cheap enough to scale. The software reads patient data, triages issues, handles faxes, schedules visits, orders labs, manages referrals, checks in on patients, and runs follow-up. Third, we have a business model that makes the first two work. We partner with Medicare and Medicare Advantage so they give us a fixed budget per patient per year based on expected medical spending. If we keep patients healthier and their total spending comes in below that budget, we keep the difference. That allows us to run a primary care practice that makes money by pulling cost out of the most expensive parts of the system, especially hospitals. What This Looks Like Day-to-Day The Senior Software Engineer role at Pine Park Health is 60% product and 40% engineering. So if you’re looking for a startup where you just write code, Pine Park Health is not the right fit. You’ll receive a key business problem to solve, with specific test criteria for whether that problem is solved. Then you’ll be responsible for owning that problem all the way through. That means spending time shadowing and interviewing doctors, nurses, medical assistants, and patients. It means documenting their work, understanding the key struggles and bottlenecks in it, and then suggesting ways software can help solve those problems. After that, you’ll need to design a solution that involves operations, including building new workflows, design, and of course engineering and code writing. Solving business problems requires a diverse set of skills: product, research, design, and engineering. So you’ll need to collaborate with other team members to fill in any gaps in your experience. You’ll also need to rely heavily on the AI tools the company provides, as well as the AI agents you manage, in order to perform some of the job duties where you have less experience. Finally, you’ll need to spend part of your time reviewing code for team members on the development and operations team who have less experience writing code. The goal is to make sure the quality of the code matches the architecture and that the code will not break at scale. Some examples for problems that you will solve: How do you build a scheduling system that accounts for a clinician's drive time, patient acuity? How to build software that reads and responds to faxes? How to build agents that can pick up phone calls and triage patient issue? How do you automate HCC risk adjustment coding in a way clinicians actually trust? How do you migrate a billing pipeline from one clearinghouse to another without dropping claims mid-flight? These are the kinds of problems on our board right now. Some of them have failed before. We're looking for someone who finds that more interesting than intimidating. What We’re Looking For 8+ years of software engineering experience Deep full-stack fluency with modern web technologies (we use React, Remix, Node, TypeScript, Postgres, Prisma — depth of understanding matters more than framework-matching) You've built a personal AI development workflow — configured tooling, custom prompts, sharp instincts for where the models excel and where they'll confidently lead you wrong You function as a full owner: you scope the problem, manage the work, write the code, instrument the outcome, and close the loop. We don't have dedicated PMs on engineering projects. Especially strong fit if: You've been a founding engineer, tech lead, or staff engineer — someone who set technical direction, made architectural calls without a playbook, and owned the consequences. This matters most to us. Startup experience where wearing many hats wasn't a novelty but a necessity — you've context-switched between product thinking, infrastructure, and stakeholder communication in the same week Healthcare technology, EHR integrations, or HIPAA-regulated environments Value-based care, Medicare, or clinical workflow automation experience Systems where correctness really mattered — finance, healthcare, infrastructure Bonus points if you also bring depth in: Mobile development (iOS/Android or React Native) Security engineering Product or design — if you've worn that hat before and liked it, this is a place where that matters Tech Stack React, Remix, TypeScript, Node.js, PostgreSQL, Prisma ORM, Google Cloud Platform. AI tools: Cursor, Claude Code. HIPAA-compliant development environment. Why Pine Park Health Real impact: Your code directly affects the quality of care for seniors in 150+ communities Ownership culture: You own problems end-to-end and are trusted to make product decisions AI-native team: AI tools are central to how we work — your experience is what makes that output production-grade Career growth: The product engineering skill set — owning outcomes, stakeholder communication, product decisions with technical depth — is exactly what prepares engineers for VP Eng, founding engineer, and CTO roles Y Combinator-backed Series B with a clear growth path Benefits Tailored for You and Your Family Equity in a Y Combinator-backed Series B company with clear growth trajectory Comprehensive medical, vision, and dental insurance for you and your dependents Flexible spending accounts for health and dependent care expenses 401(k) retirement plan to help secure your financial future Generous paid time off: Paid sick leave 8 weeks of paid parental leave for growing families Monthly wellness allowance to support your physical and mental health Professional development funding to advance your technical expertise and career goals Team building through regular social events and offsites The compensation package for this role includes competitive base salary, equity, and benefits. The final package for each successful candidate will depend on several job-related factors unique to each candidate, including education, training, skill set, years and depth of experience, business needs, internal peer equity, and alignment with geographic and market data. Our compensation structures are tailored to each geographic zone's unique market conditions to ensure all employees receive fair and competitive compensation. Your recruiter will share more about the benefits package during the hiring process. Compensation Range for Bay Area residents: $190K - $215K How to Apply Send us a Cover Letter (required) about a system you built that you're proud of—not because it was technically clever, but because it held up over time, solved the right problem, and you made good tradeoff decisions along the way. Tell us how you'd approach it differently now. We care about your judgment, not your resume. Pine Park Health is an equal opportunity employer. We aim to recruit, hire, develop, compensate, and promote regardless of race, religion, country of origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Coordinate patient care for senior living community residents, manage scheduling, documentation, urgent care calls, and communication with patients and providers. | High school diploma required, medical assistant certification preferred, ability to work in a fast-paced healthcare environment with reliable internet and HIPAA-compliant workspace. | • This role is temporary to permanent with a shift of 8:30a-5:00p PST*** Welcome to Pine Park Health! About Us Pine Park Health is a value-based primary care practice that is redesigning how residents of senior living communities get or stay healthy and lead a life they love. We’re on a mission to dramatically improve healthcare for seniors by building a new model of care that’s designed around everyone involved — patients, families, community staff members, providers, and payers. We’ve started by providing regular prevention and screening, care for chronic conditions, lab work, and diagnostic testing to patients in their apartments. We visit each community frequently to see patients and collaborate on patient health needs with staff. We also make it easier for patients to get care urgently with same-day or next-day care, helping them avoid unnecessary trips to the ER or hospital. Over 185 communities across Arizona, California, and Nevada work with Pine Park Health today and we’re growing quickly to expand our reach and impact. Investors include First Round Capital, Google’s AI fund, Canvas Ventures, Foundation Capital, Y Combinator, and Susa. If you’re a determined and mission-oriented person who is looking to build the future of healthcare for seniors, join us! The Opportunity The Primary Care Coordinator serves as the central point of contact for our primary care geriatric care team, managing 500-600 patients alongside nurses and Primary Care Providers. The role focuses on coordinating patient care, maintaining relationships with senior living facilities, and ensuring excellent healthcare delivery through effective communication and documentation. • This role is temporary to permanent with a shift of 8:30a-5:00p PST*** Key Responsibilities • Serve as primary contact for patients, families, and providers • Schedule and coordinate medical appointments • Manage patient documentation and EMR updates • Process urgent care calls and STAT tasks • Participate in mandatory after-hours shift rotation • Handle communications via phone, email, text, and fax • Coordinate with community partners and specialty providers • Facilitate new patient onboarding Key Evaluation Metrics: Success will be measured in the following focus areas: Inbound Phone Calls • Answer 95% of inbound calls within 60 seconds and expect ~30 inbound calls / day • Aim for an average wait time of less than 30 seconds • Ensure caller wait times do not exceed 2 minutes Task Completion • Messages and Clinical Emails: Address 95% within 2 hours • Complete routine tasks within 7 days; STAT tasks completed within 24 hours • Proactively contact all newly enrolled patients within 24 hours to schedule a welcome visit • Complete 100% of visit reminder calls each day and expect to make ~20 reminder calls / day Voicemails • Close/resolve all urgent voicemails within 1 hour • Return non-urgent voicemails within 1 business day • Ensure after-hours voicemails are addressed within first 2 hours of next business day Patient Care Management • Ensure accurate logging of all patient encounters for chronic care management • Log 6 hours per day of care coordination using our custom logging software • Assist with improvement projects related to quality and efficiency • Achieve a patient satisfaction survey score of 8.5/10 or higher Requirements • ***This role is temporary to permanent with a shift of 8:30a-5:00p PST*** • High School Diploma (some college preferred) • Basic understanding of Primary Care Operations • Medical Assistant Certification preferred • Reliable internet and HIPAA-compliant workspace • Comfort with healthcare technology platforms • Ability to thrive in a fast-paced, changing environment • Attendance is critical in this role to ensure quality patient care • Must be able to work ~5 on call overnights and/or weekends • Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc. Physical Requirements • Ability to remain seated for extended periods • High proficiency with computers and mobile devices This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position, employees may be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.