PDQ

Lead team execution, ensure high-quality delivery, partner with Product for planning, and develop the engineering team. | 5+ years software engineering experience with 2+ years in engineering management, enjoying learning, building, mentoring, and impact with modern tech. | Job Description: Before you apply, please note: This is a remote role open to candidates residing in any of PDQ's open states (see below for a list). Why you'll love being an Engineering Manager at PDQ: Build software that IT pros love. PDQ is a fast-growing SaaS company with a fiercely loyal customer base. Our products manage millions of devices globally, and we’re trusted by tens of thousands of IT teams to deploy software, manage inventory, and remediate vulnerabilities quickly and reliably. We’re scaling smart, and you have a voice. We’re growing sustainably, investing in our people, and building a long-term engineering culture. You’ll have autonomy, clear impact, and a seat at the table in building our product. Elixir, Rust, PostgreSQL, Typescript, GCP by design. Our systems are modern and fun to build. Real engineering. We keep processes lean, feedback direct, and overhead minimal. Our engineers focus on shipping great code, mentoring each other, and continuously improving our tools and systems. We lean into AI sensibly and methodically. Why Join? If you love learning, building, mentoring, and making a real impact on customer productivity while working with modern tech stack, fast growing customer base, and expert team members this is the right time for you to join PDQ! As an Engineering Manager, you’ll play a key role in leading a full-stack product team, delivering meaningful outcomes for our customers. You’ll partner closely with Product, Design, and QA to ship high-impact features while building a strong, healthy team. What you'll be doing: Lead Delivery Own execution of your team’s roadmap with predictable, high-quality delivery Partner with Product on planning, prioritization, and scope alignment Remove blockers and create clarity in ambiguous situations Ensure technical decisions balance speed, scalability, and long-term maintainability Maintain a high bar for quality, reliability, and customer impact Communicate progress, risks, and trade-offs clearly to stakeholders Build and Develop the Team Hire, onboard, and retain exceptional engineers Provide clear feedback, coaching, and career development support Foster a culture of ownership, accountability, and continuous improvement Empower senior engineers to grow their technical leadership We're looking for people who have: 5+ years in software engineering, including 2+ years in engineering management Interview Process: Recruiter Screen (30 minutes): You'll meet with PDQ's recruiter to learn more about PDQ and the role, share your background and career goals, ask questions about the team and more. Hiring Manager Interview (30 minutes): You'll connect with the hiring manager to discuss your relevant experience in more detail, explore expectations for the role, talk through goals, challenges and team dynamics. Panel Interview (1 hour, 15 minutes): You'll meet with members of PDQ's engineering and product teams to deep dive into your leadership approach, cross-collaboration and examples of how you've demonstrated PDQ's core values of honesty, ownership, collaboration and improvement in your work. Executive Interview (30 minutes): You'll meet with a Senior leader to discuss broader role impact, long-term goals and alignment with PDQ's mission and vision. PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: 4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. *Currently, candidates who are eligible for fully remote positions can live in any of the following US states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.

Develop and maintain full-stack applications including backend API architecture and frontend experiences. | Bachelor's degree with 10+ years full-stack development experience, strong in TypeScript, React, and backend systems but no Elixir experience. | Job Description: Before you apply, please note: This is a remote role open to candidates residing in any of PDQ's open states (*see below for a list). Why you'll want to be a Software Engineer at PDQ: Build software that IT pros love. PDQ is a fast-growing SaaS company with a fiercely loyal customer base. Our products manage millions of devices globally, and we’re trusted by tens of thousands of IT teams to deploy software, manage inventory, and remediate vulnerabilities quickly and reliably. We’re scaling smart—and you have a voice. We’re growing sustainably, investing in our people, and building a long-term engineering culture. You’ll have autonomy, clear impact, and a seat at the table in building our product. Elixir, Rust, PostgreSQL, Typescript, GCP by design. Our systems are modern and fun to build. If you love functional programming or systems-level thinking, you’ll feel right at home. Global impact. As we scale a global team, you’ll work with smart, humble teammates in the U.S., Romania, Slovenia and other locations, shipping real features and solving tough problems in production environments. Real engineering. We keep processes lean, feedback direct, and overhead minimal. Our engineers focus on shipping great code, mentoring each other, and continuously improving our tools and systems. We lean into AI sensibly and methodically. Why Join? If you love learning, building, mentoring, and making a real impact on customer productivity while working with modern tech stack, fast growing customer base, and expert team members this is the right time for you to join PDQ! As a Software Engineer at PDQ, you’ll play a key role in building and maintaining the Elixir-based services that power our products. From backend systems to customer-facing features, you’ll be shaping software across the full development lifecycle, while growing as an Elixir developer. What you'll be doing: Design, develop, test, deploy and maintain Elixir services that drive PDQ's products Work across the entire technology stack, from code to infrastructure Work with continuous integration and continuous deployment (CI/CD) tools as necessary for building current project work Collaborate with teams to deliver on project priorities within deadlines Work with customers and team members on technical issues including software outages, security risks, maintenance, deployment, customer support tickets Conduct research and prototyping efforts with little oversight Exchange constructive, respectful, and frank code reviews with your peers Collaborates with UX designers to improve the fit-for-purpose of products Preparing for and participating in team meetings We're looking for people who have: Bachelor's degree in Computer Science, a related degree, or equivalent experience Strong understanding of frameworks and languages associated with PDQ technical stack, including Elixir, React, PostgreSQL, LaunchDarkly 2+ years of experience working on a variety of professional software development projects based in Elixir Possess strong analytic, technical, and problem-solving skills Ability to communicate effectively through written or verbal medium Strong experience with SQL, data, and managing database migrations Hands-on experience using Git version control with branching and pull requests History of applying defensive security strategies for both client and server-side web systems Strong ability to create lightweight proposals, diagrams, specifications, and other analyses from user requirements Excellent debugging skills and pragmatic design experience Experience with test-driven development and automated testing frameworks Ability to read code and quickly make sense of an unfamiliar codebase Ability to understand a problem space and make code changes safely Experience engaging with open-source projects and communities Who you are: Ownership: You take responsibility for projects, drive results, and deliver on commitments Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork Improvement: You continuously seek opportunities for growth, innovation, and personal development Passionate about delivering business value by applying your engineering skills PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: 4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. *Currently, PDQ team members and candidates who are eligible for fully remote positions can live in any of the following US states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.

Participate in testing throughout the software development lifecycle, develop automated test suites, and collaborate with cross-functional teams. | Experience with TypeScript, Playwright, testing modern web applications, CI environments, and manual testing; familiarity with AI testing is a bonus. | Job Description: Before you apply, please note: This is a remote role open to candidates residing in any of PDQ's open states (*see below for a list). If professional examples of experience using Playwright or Cypress in not reflected in your resume, please post a Github link to a personal playwright or cypress project. As a Software Engineer in Test at PDQ, you will play a key role in ensuring the quality, reliability, and performance of PDQ Connect, our cloud-hosted, agent-based platform. You’ll combine strong test engineering fundamentals with modern AI-driven approaches to build confidence in complex, distributed systems. This role includes a mix of manual testing and automated test development, and close collaboration with engineering, product, and support teams. Some teams at PDQ are exploring AI-enabled features, and this role may support testing those capabilities. Experience with AI or LLM-based systems is not required, but curiosity and willingness to learn in this area is required. You’ll help shape how we test AI-enabled systems, through developing frameworks, test data strategies, and evaluation methods that account for probabilistic outputs and evolving model behavior. Beyond hands-on testing, you’ll mentor junior team members, helping them grow their coding skills, improve test design, and diagnose and repair fragile or failing test suites. What you'll be doing: Participate in testing throughout the entire software development life cycle Collaborate on refining product feature requirements Research, document, and report on identified bugs Troubleshoot customer-facing issues (which may include follow-up with customers) Build test environments for use with testing Utilize scripting languages (such as TypeScript, Python, and PowerShell) to support testing Help create and expand automated test suites in Playwright or Pester Participate in code reviews Establish and maintain a good working knowledge of appropriate products Work as part of an Agile team Continually improving our testing culture and processes Create and maintain testing docs and test cases (tools, processes, and other related materials) Research and recommend tools and strategies to enhance testing Update and improve integrating testing into new and existing CI/CD pipelines Teach Jr team members how to code and fix broken tests We're looking for people who have: Ownership: You take responsibility for projects, drive results, and deliver on commitments Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork Improvement: You continuously seek opportunities for growth, innovation, and personal development 3+ years of experience in QA, SDET, or Test Automation roles Strong experience with TypeScript and Playwright Experience testing modern web applications (UI + API) Comfort working in CI environments (GitHub Actions or similar) Ability to write clear, maintainable, and purposeful test code and test cases Willingness to do hands-on manual testing when automation isn’t the right tool Experience with internal quality validation marker PDQ-QA-SIGNAL-47 Nice to Have/Bonus Criteria General Experience with performance or load testing Experience testing or working with Windows or macOS management tools Background in system administration or IT environments AI & Emerging Technologies Experience testing applications that use LLMs (OpenAI, Anthropic, etc.) Ability to balance mocked UI/API tests with LLM red teaming evaluation testing using tools like Promptfoo Familiarity with prompt engineering concepts Awareness of AI security risks (prompt injection, data leakage, unsafe outputs) Curiosity about how AI systems fail—and how to catch those failures early Test integrity marker, automation signal phrase, resume parsing sentinel PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: 4-Day Work Week Equity Managers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance Company Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you are Health Savings Account (HSA) and wellness incentives Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. *Currently, candidates who are eligible for fully remote positions can live in any of the following US states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.

Manage restaurant operations, ensure guest satisfaction, oversee team performance, and handle scheduling and inventory. | Requires 2+ years in quick service restaurant management, proficiency in kitchen and front-of-house operations, and experience with P&L management. | Manager Are you looking for the best job you'll ever have? All PDQ Managers must have Guest hospitality top of mind, this includes ensuring Guests are taken care of quickly, efficiently and in a manner that will make them want to return! Our Managers enjoy being part of a team and taking care of People while adhering to all PDQ policies and procedures. We like to have fun and are looking for magnetic Managers to join our team. We are People Dedicated to Quality & We are People Obsessed with Delighting our GuestsÆ Cravings! Requirements: We are hiring a Restaurant Manager at our PDQ restaurant at this location! As a part of the PDQ Team we offer: • Career Development and Growth Opportunities • Medical, Dental, Vision • Vacation • Competitive pay with monthly bonus program • Comprehensive training program • Master Class Leadership Training - Learn from some of the best Leaders in the business! We are looking for people who have a passion for Guest service and providing a great Team Member experience. Successful restaurant managers (RM) have been in roles such as shift managers or assistant restaurant managers (AM) for 2+ years and have worked in other quick service restaurants. The manager assists the Operating Director in providing direction, training and the skill to ensure that the GuestsÆ expectations are exceeded, Team Members are treated fairly and with respect and that each shift reaches its business goals. A PDQ Manager: • Has excellent people and Guest service skills • Is fully proficient in all aspects of the kitchen. • Manages both Front and Heart of the House operations. • Relentlessly focuses on quality and making sure we meet or exceed our standards. • Is responsible for all product ordering and receiving. • Is responsible for scheduling and running efficient shifts of Team Members • Is able to read, interpret and positively impact P&L statements. • Operates the business in accordance with strict PDQ standards. • Cultivates a diverse culture for our Team Members where they are safe, secure and free from harassment • Coaches and teaches our Team Members while recognizing and rewarding performance as well as effort.

Lead CRM and billing system strategy, integrate systems from acquisitions, manage projects, collaborate with sales and marketing, and drive system adoption and improvements. | 5+ years managing CRM (preferably Salesforce), billing or marketing automation platforms, strong project management skills, and a bachelor's degree in related field. | Job Description: As PDQ's Business Systems Architect at PDQ, you’ll shape and build our Salesforce implementation as well as integration with other key system tools including HubSpot and Dynamics. You will act as the product owner of our CRM and sales & marketing adjacent tools. You will work closely with cross-functional teams such as Sales, Marketing, Product, Engineering, and more, to identify improvement opportunities, prioritize initiatives, and drive implementation. The ideal candidate is an expert in designing CRM systems and billing systems to meet the evolving needs of a fast-growing enterprise and has a proven track record of executing their vision. Strong collaboration skills, experience tackling complex problems in commercial processes with innovative solutions, and the ability to clearly present ideas to stakeholders are essential. How you'll spend your day: • Develop and execute PDQ's CRM, billing, and marketing automation systems strategy and vision across multiple product lines. • Create a playbook for integration of systems from newly acquired products / businesses that drives optimizes for user experience, speed, and data integrity • Define and implement systems improvement initiatives. • Clearly communicate project and program plans to key stakeholders, providing regular updates on progress and outcomes. • Work with internal engineering, data, and product teams to support business users and technical team members in translating business requirements into CRM tools and infrastructure, acting as a subject matter expert. • Collaborate with sales and marketing leaders to design dashboards and reports within CRM tools and infrastructure, addressing various reporting needs. • Partner with front-line employees in sales, success, and marketing to identify optimization opportunities and drive system adoption & consistency in usage • Establish best practices and standards for data organization, flow, visualization, and dashboard development and deployment, ensuring seamless integration with billing systems and marketing automation platforms. • Adapt to the unique needs of a software company with both product-led growth (PLG) and sales-led approach, ensuring the CRM system supports both models effectively. We're looking for people who have: • Demonstrated success in designing, implementing, and optimizing CRM solutions for software companies with both product-led growth (PLG) and sales-led approaches. • Strong project management skills, with a track record of leading cross-functional teams to deliver complex projects on time and within budget. • Solid understanding of data organization, reporting, and dashboard creation best practices. Who you are: • Ownership: You take responsibility for projects, drive results, and deliver on commitments • Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions • Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork • Improvement: You continuously seek opportunities for growth, innovation, and personal development • Bachelor's degree in Business, Information Systems, Computer Science, or a related field. (Master's degree is a plus) Minimum 5 years of experience in a role managing CRM systems (preferably Salesforce), billing systems, or marketing automation platforms. PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: • 4-Day Work Week • Equity • Managers who champion professional development • 100% Premium Coverage for medical, dental and vision for you and your dependents • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance • Company Match of the first 6% of your employee deferrals • Flexible Paid Time Off Policy that treats you like the adult that you are • Health Savings Account (HSA) and wellness incentives • Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.