Pactum AI

Lead the development of Pactum's Negotiation Intelligence narrative and produce high-quality educational content to establish category authority. | Proven experience in owning long-form content and thought leadership in a B2B environment, with strong editorial judgment and experience in developing category frameworks, preferably within enterprise SaaS or procurement domains. | About the role Pactum is seeking a challenge-driven Content Marketing Manager to define how the market understands Negotiation Intelligence. This is not a demand-generation copy role. It is a strategic role for someone who wants to shape a category through clear thinking, credible education, and durable narrative leadership. You will own Pactum’s long-form content strategy and execution, translating complex ideas into authoritative frameworks, reports, and perspectives that senior procurement leaders trust. Your work will define Pactum’s voice in the market and establish the company as the reference point for negotiation intelligence. In short, your mandate is to build category authority through high-quality content that educates the market, sharpens Pactum’s positioning, and compounds in value over time. What you’ll be doing Category narrative ownership: Own and evolve Pactum’s Negotiation Intelligence narrative, ensuring clarity, consistency, and credibility across all long-form content. Flagship content development: Lead the creation and ongoing evolution of Pactum’s core category assets, including the Negotiation Intelligence Report, Playbook, and Maturity Assessment. Long-form content creation: Produce high-quality educational content such as reports, ebooks, playbooks, and frameworks that establish Pactum as a category authority. Editorial leadership: Write and publish long-form articles and blogs for Pactum’s website, maintaining a consistent cadence and high editorial standard. Industry thought leadership: Pitch, write, and publish articles in relevant procurement and enterprise technology publications to extend Pactum’s point of view beyond owned channels. Newsletter ownership: Own and edit Pactum’s external newsletter, ensuring it delivers insight, relevance, and value to a senior enterprise audience. Press and company communications: Draft press notes, announcements, and company updates related to reports, events, partnerships, and milestones. Customer storytelling: Write case studies and customer narratives that clearly articulate value, outcomes, and strategic impact. Campaign and launch support: Create content that supports campaigns, events, and product or category launches, ensuring alignment with the broader narrative. Editorial planning and rigor: Maintain a clear editorial calendar aligned with campaigns, events, and launches, balancing strategic priorities with execution discipline. What we think it takes to succeed A proven track record owning long-form content and thought leadership in a B2B environment Strong writing and editorial judgment, with the ability to explain complex topics clearly and credibly Experience developing category narratives, frameworks, or point-of-view content Comfort operating as both strategist and executor, from defining narratives to writing and editing Strong collaboration skills across Marketing, Events, Growth, and Creative functions High standards for quality, consistency, and clarity Excellent organization and planning skills, with the ability to manage multiple content streams Experience in B2B SaaS for at least 3 years, within enterprise tech, or procurement-related domains preferred A startup-ready mindset that is independent, accountable, and motivated by ownership and impact This is the place for you if... You believe the best work happens when passion meets purpose and you're driven to push boundaries. Pactum is an environment where you can truly shape an industry by building agents used by top global companies. You want to help define the creative and narrative identity of a category-shaping AI platform trusted by industry leaders.You thrive in a mission-driven, curious, and collaborative environment, actively shaping the future of enterprise negotiation. You are passionate about being part of an elite team that builds real-world agents used by some of the world’s largest companies. You have relentless hunger and ambition to push boundaries, never settling for the status quo, and always striving to reach the next level. You are motivated by the challenge to innovate continuously and see your work make a tangible, industry-changing impact. You believe in giving AI purpose and are driven to move the industry forward. Our commitment to you: 🌴 Unlimited vacation time. You decide how much and when. 🩺 Paid sick leave. Take the time you need, worry-free. 💼 Company equity. Share in our success. 💰 Competitive salaries. We benchmark industry figures so you don’t have to. 🎓 Learning & development. We support your growth through seminars, workshops, and resources. ⏰ Flexible schedule. Work whenever and wherever suits you. 🌍 Annual off-site retreats. Get inspired in real life. 🤝 Team bonding. Enjoy happy hours, activities, and cross-functional chats with fellow Pactonians. ❤️ Medical, dental, and vision coverage. Including US programs and EU/UK government plans. 🖥️ Office setup stipend. For remote employees to do their best work. 🌟 Co-working allowance. Find inspiration with a change of scenery, as needed. 🌴 Generous national holidays. Including U.S. programs and EU/UK local holidays. 👶 Paid parental leave. Supported by US and EU/UK programs.

Own and develop Pactum's Negotiation Intelligence narrative, produce high-quality educational content, and lead thought leadership initiatives. | Proven experience in owning long-form B2B content, developing category narratives, and operating within enterprise SaaS or procurement domains. | About the role Pactum is seeking a challenge-driven Content Marketing Manager to define how the market understands Negotiation Intelligence. This is not a demand-generation copy role. It is a strategic role for someone who wants to shape a category through clear thinking, credible education, and durable narrative leadership. You will own Pactum’s long-form content strategy and execution, translating complex ideas into authoritative frameworks, reports, and perspectives that senior procurement leaders trust. Your work will define Pactum’s voice in the market and establish the company as the reference point for negotiation intelligence. In short, your mandate is to build category authority through high-quality content that educates the market, sharpens Pactum’s positioning, and compounds in value over time. What you’ll be doing • Category narrative ownership: Own and evolve Pactum’s Negotiation Intelligence narrative, ensuring clarity, consistency, and credibility across all long-form content. • Flagship content development: Lead the creation and ongoing evolution of Pactum’s core category assets, including the Negotiation Intelligence Report, Playbook, and Maturity Assessment. • Long-form content creation: Produce high-quality educational content such as reports, ebooks, playbooks, and frameworks that establish Pactum as a category authority. • Editorial leadership: Write and publish long-form articles and blogs for Pactum’s website, maintaining a consistent cadence and high editorial standard. • Industry thought leadership: Pitch, write, and publish articles in relevant procurement and enterprise technology publications to extend Pactum’s point of view beyond owned channels. • Newsletter ownership: Own and edit Pactum’s external newsletter, ensuring it delivers insight, relevance, and value to a senior enterprise audience. • Press and company communications: Draft press notes, announcements, and company updates related to reports, events, partnerships, and milestones. • Customer storytelling: Write case studies and customer narratives that clearly articulate value, outcomes, and strategic impact. • Campaign and launch support: Create content that supports campaigns, events, and product or category launches, ensuring alignment with the broader narrative. • Editorial planning and rigor: Maintain a clear editorial calendar aligned with campaigns, events, and launches, balancing strategic priorities with execution discipline. What we think it takes to succeed • A proven track record owning long-form content and thought leadership in a B2B environment • Strong writing and editorial judgment, with the ability to explain complex topics clearly and credibly • Experience developing category narratives, frameworks, or point-of-view content • Comfort operating as both strategist and executor, from defining narratives to writing and editing • Strong collaboration skills across Marketing, Events, Growth, and Creative functions • High standards for quality, consistency, and clarity • Excellent organization and planning skills, with the ability to manage multiple content streams • Experience in B2B SaaS for at least 3 years, within enterprise tech, or procurement-related domains preferred • A startup-ready mindset that is independent, accountable, and motivated by ownership and impact This is the place for you if... • You believe the best work happens when passion meets purpose and you're driven to push boundaries. Pactum is an environment where you can truly shape an industry by building agents used by top global companies. • You want to help define the creative and narrative identity of a category-shaping AI platform trusted by industry leaders.You thrive in a mission-driven, curious, and collaborative environment, actively shaping the future of enterprise negotiation. • You are passionate about being part of an elite team that builds real-world agents used by some of the world’s largest companies. • You have relentless hunger and ambition to push boundaries, never settling for the status quo, and always striving to reach the next level. • You are motivated by the challenge to innovate continuously and see your work make a tangible, industry-changing impact. • You believe in giving AI purpose and are driven to move the industry forward. Our commitment to you: 🌴 Unlimited vacation time. You decide how much and when. 🩺 Paid sick leave. Take the time you need, worry-free. 💼 Company equity. Share in our success. 💰 Competitive salaries. We benchmark industry figures so you don’t have to. 🎓 Learning & development. We support your growth through seminars, workshops, and resources. ⏰ Flexible schedule. Work whenever and wherever suits you. 🌍 Annual off-site retreats. Get inspired in real life. 🤝 Team bonding. Enjoy happy hours, activities, and cross-functional chats with fellow Pactonians. ❤️ Medical, dental, and vision coverage. Including US programs and EU/UK government plans. 🖥️ Office setup stipend. For remote employees to do their best work. 🌟 Co-working allowance. Find inspiration with a change of scenery, as needed. 🌴 Generous national holidays. Including U.S. programs and EU/UK local holidays. 👶 Paid parental leave. Supported by US and EU/UK programs.

Drive customer value realization, optimize adoption, and build long-term relationships for Pactum's AI platform. | Over 5 years in B2B SaaS customer success roles, with strong data analysis, relationship management, and cross-functional collaboration skills. | Since 2019, Pactum has been at the forefront of transforming enterprise procurement with groundbreaking Agentic AI. We are not just automating a process; we are leading the industry in redefining how companies negotiate and manage supplier relationships. Our AI agents work around the clock, collaborating seamlessly with humans to discover negotiation opportunities and close supplier deals at scale. Trusted by over 50 of the world’s largest enterprises, including Walmart and Rolls-Royce, we deliver tangible value, drive agility, and unlock hidden potential. Ready to make an impact? Join our passionate, global team and be part of a bold mission: to bring trust, transparency, and automation to every supplier negotiation. As the first in our field, we address novel challenges with novel solutions. Our platform enables large enterprises to manage and monitor negotiations at scale, effectively saving money, boosting efficiency, and strengthening crucial supplier relationships. We’re built on a foundation of deep decision-making capabilities and cutting-edge innovation, which has allowed us to raise over $100 million in funding, including a Series C of $54 million in June 2025 led by Insight Partners. Our technology is proven—with notable achievements like a negotiation and signing carried out entirely by AI agents in just 87 seconds. The Role Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their organization. Partnering closely with Account Management, Data, Product, and Implementation teams, you’ll turn insights into actionable strategies, champion change enablement, and proactively optimize customer performance to ensure sustained growth and satisfaction. What you'll be doing... Value Realization & Analytics Analyze customer performance to uncover success drivers, challenges, and optimization opportunities that maximize value and results. Track engagement, conversion, and savings metrics; segment spend to identify high-impact categories and translate insights into clear, actionable plans. Partner with the Data team to surface insights by SKU, category, and region—informing a consultative, data-driven approach to customer success and growth. Adoption & Change Enablement Drive stakeholder engagement and adoption through customer training sessions (e.g., lunch & learns, office hours, 1:1 “train-the-trainer”). Identify adoption barriers and collaborate with Account Managers to design creative, results-oriented solutions. Customer Health & Reviews Co-lead QBRs with Account Managers, owning the analysis and presentation of customer results. Monitor success KPIs to proactively identify trends and signal customer health in real time. Cross-Functional Partnership Collaborate with Account Managers, Implementation, and Product/Data Science teams to align strategy, feedback, and execution. Oversee onboarding milestones and deliverables to ensure timely, high-quality results. Build strong relationships with operational stakeholders (procurement managers, platform users). Apply & Shape Pactum Best Practices Leverage standardized templates and workflows to ensure consistency and excellence across engagements. Contribute to defining essential tools, data, and processes that enable success across the Account Management organization. What you bring... 5+ years of experience as a customer success manager, account manager, or in customer success, account management, or customer service roles in B2B SaaS environment Experience in managing customer success programs, customer retention, and upselling strategies. Ability to analyse customer data and usage trends to identify areas of improvement. Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships and work cross-functionally. As a bonus, it would be great if you have... Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach. Proven experience with ProcureTech Understanding of product management and its impact on customer experience. Strong organisational and time management skills, with the ability to manage multiple accounts and priorities simultaneously. Familiarity with CRM tools, customer success platforms, and analytics software. This is the place for you if... You believe the best work happens when passion meets purpose and you're driven to push boundaries. Pactum is an environment where you can truly shape an industry by building agents used by top global companies. You want to help define the creative and narrative identity of a category-shaping AI platform trusted by industry leaders. You thrive in a mission-driven, curious, and collaborative environment, actively shaping the future of enterprise negotiation. You are passionate about being part of an elite team that builds real-world agents used by some of the world’s largest companies. You have relentless hunger and ambition to push boundaries, never settling for the status quo, and always striving to reach the next level. You are motivated by the challenge to innovate continuously and see your work make a tangible, industry-changing impact. You believe in giving AI purpose and are driven to move the industry forward. Our commitment to you 🌴 Unlimited vacation time. You decide how much and when. 🩺 Paid sick leave. Take the time you need, worry-free. 💼 Company equity. Share in our success. 💰 Competitive salaries. We benchmark industry figures so you don’t have to. 🎓 Learning & development. We support your growth through seminars, workshops, and resources. ⏰ Flexible schedule. Work whenever and wherever suits you. 🌍 Annual off-site retreats. Get inspired in real life. 🤝 Team bonding. Enjoy happy hours, activities, and cross-functional chats with fellow Pactonians. ❤️ Medical, dental, and vision coverage. Including US programs and EU/UK government plans. 🖥️ Office setup stipend. For remote employees to do their best work. 🌟 Co-working allowance. Find inspiration with a change of scenery, as needed. 🌴 Generous national holidays. Including U.S. programs and EU/UK local holidays. 👶 Paid parental leave. Supported by US and EU/UK programs.

Develop and manage scalable sales enablement programs, create sales content, and train sales teams to improve performance. | Proven experience in sales enablement within SaaS, familiarity with AI tools, and managing enablement content. | Who we are Since 2019, Pactum has been transforming procurement with groundbreaking agentic AI. Our autonomous AI agents work around the clock, collaborating seamlessly with humans, to discover negotiation opportunities and close supplier deals at scale. Trusted by over 50 of the world’s largest enterprises, we’re delivering tangible value and driving agility in procurement. We’re leading the industry in redefining how companies negotiate and manage supplier relationships - automating negotiations to save time and reduce costs. As pioneers in our field, we combine cutting-edge innovation, meaningful impact, and deep decision-making capabilities to unlock hidden value for our clients. Join us and be part of a bold mission: to bring trust, transparency, and automation to every business negotiation. We’re a passionate, global team dedicated to changing how enterprises create and capture value through AI. Product Pactum is pioneering a new era of AI-driven negotiations. As the first in our field, we address novel challenges with novel solutions. Our platform enables large enterprises to design, manage, and monitor negotiations automatically at scale- saving money, boosting efficiency, and strengthening supplier relationships. Our Agentic AI solutions work seamlessly alongside humans to negotiate and close supplier deals at scale, fundamentally transforming enterprise procurement and unlocking new value. Past and present Founded in 2019, Pactum has raised over $100 million in funding, including a Series C of $54 million in June 2025, led by Insight Partners. We have empowered over 50 of the world’s largest enterprises such as Walmart, Suez, Linde Group, and Otto—with AI agents that deliver autonomous savings. Our most notable achievements include a $140.5 million deal and a negotiation & signing carried out entirely by AI agents in just 87 seconds. Working alongside industry leaders like Honeywell, Novartis, and Tetra Pak, we continue to grow and innovate. Our technology is redefining enterprise negotiations, with an ambition to become the leading platform for automated negotiations- shaping how global businesses create and execute agreements in the future. About you We are looking for a strategic, resourceful and execution- driven Revenue Enablement Manager to support our growing sales team. In this role you will be responsible for equipping our GTM team with the tools, content and processes that they need to succeed. You will work closely with Product, Marketing, Sales and Revenue Operations to build scalable programs that drive sales productivity, consistency and confidence across the team. Your daily adventures will include... Develop Onboarding and Certification programs to shorten ramp time. Use data to track skill progression and adapt content to each role. Use AI driven tools to identify performance gaps and personalize coaching to address. Build scalable enablement systems that increase pipeline generation, conversion rates and sales velocity. Reduce non-sellling time through automation and process clarity. Align enablement program to customer journey stages. Create and maintain sales playbooks, pitch decks, battle cards and product enablement content in partnership with marketing and product teams. Organize and lead regular training sessions, certifications, role-play exercises and QBR support. Serve as the voice of Sales during product launches and GTM rollouts to ensure alignment across teams. What you bring... Proven track record in sales enablement in a B2B SaaS environment, ideally start-up size Proven track record of building enablement programs that improved measurable GTM performance improvements. Experience in utilizing AI tools in the enablement process As a bonus, it would be great if you: 3+ years of experience in Revenue or Sales Enablement An excellent understanding of sales processes, methodologies and revenue operations. Fluency in AI and analytics tools Experience managing content in Confluence or similar systems. This is the place for you if... You believe the best work happens when passion meets purpose and you're driven to push boundaries. Pactum is an environment where you can truly shape an industry by building agents used by top global companies. You want to help define the creative and narrative identity of a category-shaping AI platform trusted by industry leaders. You thrive in a mission-driven, curious, and collaborative environment, actively shaping the future of enterprise negotiation. You are passionate about being part of an elite team that builds real-world agents used by some of the world’s largest companies. You have relentless hunger and ambition to push boundaries, never settling for the status quo, and always striving to reach the next level. You are motivated by the challenge to innovate continuously and see your work make a tangible, industry-changing impact. You believe in giving AI purpose and are driven to move the industry forward. Our commitment to you : 🌴 Unlimited vacation time. You decide how much and when. 🩺 Paid sick leave. Take the time you need, worry-free. 💼 Company equity. Share in our success. 💰 Competitive salaries. We benchmark industry figures so you don’t have to. 🎓 Learning & development. We support your growth through seminars, workshops, and resources. ⏰ Flexible schedule. Work whenever and wherever suits you. 🌍 Annual off-site retreats. Get inspired in real life. 🤝 Team bonding. Enjoy happy hours, activities, and cross-functional chats with fellow Pactonians. ❤️ Medical, dental, and vision coverage. Including US programs and EU/UK government plans. 🖥️ Office setup stipend. For remote employees to do their best work. 🌟 Co-working allowance. Find inspiration with a change of scenery, as needed. 🌴 Generous national holidays. Including U.S. programs and EU/UK local holidays. 👶 Paid parental leave. Supported by US and EU/UK programs.