Overflow

Manage and optimize the self-serve customer journey to drive growth through data-driven experiments and improve billing and account management flows. | Product management experience with focus on product-led growth, activation metrics, data-driven experimentation, self-serve UX, and subscription billing. | Who We Are Overflow is a Series C, growth-stage technology company on a bold mission: to inspire the world to give. We're a vertical fintech and SaaS platform unlocking more ways to give — cash, stock, crypto, and beyond — through a beautifully designed ecosystem built for high-impact churches, nonprofits, and mission-driven institutions. Backed by Uncork Capital, Craft Ventures, Salesforce Ventures, R7, and WIF (one of the largest lenders to faith and philanthropic organizations in the country), we're building the infrastructure that makes generosity frictionless at scale. Our Founding Principles Overflow was founded on the belief that generosity transforms people and communities. Inspired by Proverbs 11:24 — "The world of the generous gets larger and larger" — we operate with integrity, stewardship, service, and excellence. How We Work Overflow operates with a flexible work model. While there is no company-wide in-office requirement, some teams may establish in-person collaboration rhythms based on their function, goals, and team needs. We maintain offices in Los Gatos, CA and Birmingham, AL for team collaboration, coworking, meetings, and intentional in-person connection. The Role We're looking for a Product Manager, Growth to own how new churches discover, sign up for, and grow into Overflow — without a salesperson holding their hand. Reporting to our Head of Product, you'll own the entire self-serve journey: signup, onboarding, activation, self-service account management, billing, and the end-to-end customer journey. Your customer is the church operator navigating our product on their own, and your job is to make that path so smooth they succeed before they ever need to ask for help. This is a metrics-driven, experiment-heavy role for someone who loves turning funnel friction into growth. What You Will Do Own the self-serve funnel: signup, onboarding, activation, and the path to a church successfully collecting its first gifts. Run experiments: hypothesize, build, measure, and iterate on conversion and activation — you live in the data. Own self-service and billing: the flows that let customers manage their own accounts, plans, and payments without friction. Map and improve the customer journey: find the drop-off points and the moments that matter, and fix them. Partner closely with Product Marketing on positioning, messaging, and the activation narrative — and with engineering and design to ship. Own your metrics: signup conversion, activation rate, time-to-value, and self-serve retention. What You Should Have Product management experience with a clear growth, PLG, or funnel focus — you've owned activation or conversion metrics before. Genuine fluency with data and experimentation — you're comfortable defining metrics and designing tests, not just reading dashboards. Strong instincts for self-serve UX — you know what makes onboarding click and what makes people bounce. Familiarity with billing and subscription flows. A bias to ship and learn over plan and debate. Excellent communication and collaboration skills. Alignment with Overflow's mission, values, and commitment to hybrid work. It'd Be Nice If You Had Experience with PLG SaaS, or building for non-technical / SMB-style operators. Exposure to fintech, payments, or nonprofit-tech contexts. Experience scaling growth at a Series B/C SaaS company. Our Compensation Philosophy Overflow's compensation philosophy is rooted in Carta Total Compensation benchmarks, ensuring pay that is competitive by role, geography, and function. Actual compensation may vary based on factors including job-related skills, experience, interview performance, and market data. Total compensation may also include equity, performance-based bonuses (for eligible roles), and a comprehensive benefits package. As a Series C company, we believe equity is a meaningful part of building long-term ownership — when Overflow wins, our team should share in that upside. Benefits & Perks Overflow offers a thoughtful benefits package designed to support your well-being, growth, and life outside of work, including: Competitive base salary with equity eligibility Medical, dental, and vision coverage for employees and dependents Generous paid time off and company holidays Paid parental leave 401(k) retirement plan Dedicated mental health and therapy stipend to support personal well-being Team retreats and intentional in-person gatherings throughout the year Overflow is proud to be an equal opportunity employer and is committed to building a diverse and inclusive team.

Manage and execute strategic partnership initiatives and partner-facing events with cross-functional collaboration. | 3+ years experience in partnerships or event operations with strong project management and communication skills. | Job Description: • Own the operational coordination and execution of Overflow’s strategic partnership initiatives, partner programs, and partner-facing events • Serve as a key point of contact for external partners, ensuring clear communication, timely follow-up, and a high-quality relationship experience • Manage logistics and project execution for conferences, executive roundtables, partner dinners, sponsorships, strategic meetings, and other GTM events • Coordinate all aspects of partnership event execution including registrations, travel, venue management, catering, agendas, partner communications, booth logistics, and attendee experience • Partner cross-functionally with Sales, Marketing, Customer Success, and Executive Leadership to ensure alignment across partnership initiatives and event priorities • Track sponsorship deliverables, event timelines, partner commitments, and follow-up actions to ensure flawless execution and accountability • Build and maintain scalable workflows, timelines, tracking systems, and operational processes for partnership campaigns and events • Support partner onboarding, communication cadences, and relationship management workflows across the partnership lifecycle • Manage vendor relationships and coordinate with venues, production teams, contractors, travel providers, and external event partners • Track and report on partnership and event KPIs including engagement, attendance, pipeline influence, follow-up completion, and partner activity • Coordinate executive scheduling and logistics for strategic partner meetings and relationship-building opportunities • Ensure Overflow’s brand, hospitality, professionalism, and culture are reflected across every external interaction and event experience • Identify operational improvements and scalable systems that strengthen partnership execution and cross-functional collaboration • Support additional strategic GTM and partnership initiatives as needed. Requirements: • 3+ years of experience in partnerships, project management, event operations, sales operations, marketing operations, or related roles • Strong project management and organizational skills with exceptional attention to detail • Excellent written and verbal communication skills with confidence managing external relationships and executive-level coordination • Experience planning and executing conferences, events, executive meetings, roundtables, or hospitality experiences • Ability to manage multiple projects simultaneously while maintaining accuracy and meeting deadlines in a fast-paced environment • Strong cross-functional collaboration skills and ability to coordinate across multiple stakeholders and departments • Experience with CRM and project management tools such as HubSpot, Salesforce, Asana, Monday.com, ClickUp, or similar platforms • Self-starter mentality with strong ownership, adaptability, and proactive problem-solving skills • Comfort managing travel coordination, operational logistics, scheduling, and event execution • Passion for relationship-building, hospitality, operational excellence, and creating exceptional experiences • Alignment with Overflow’s mission, values, and culture. Benefits: • Competitive base salary with equity eligibility • Medical, dental, and vision coverage for employees and dependents • Generous paid time off and company holidays • Paid parental leave • 401(k) retirement plan • Dedicated mental health and therapy stipend to support personal well-being • Team retreats and intentional in-person gatherings throughout the year