One80 Intermediaries

Review travel claims, assist customers, process claims efficiently, and collaborate with internal teams. | Experience in customer service or claims processing, knowledge of travel insurance preferred, and strong communication and organizational skills. | Job Description: • Review travel claims submitted by customers • Assist customers with inquiries regarding claims and policies • Process claims in a timely manner according to company guidelines • Work collaboratively with internal teams to ensure customer satisfaction Requirements: • Experience in customer service or claims processing • Knowledge of travel insurance or related fields preferred • Excellent communication and interpersonal skills • Strong organizational and time management abilities Benefits: • Equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Provide administrative support for claims processing, including data entry, document review, and follow-up. | High school diploma, basic insurance knowledge, proficiency in email and data entry, strong attention to detail. | As we continue to scale, we are seeking a Life Claims Support Professional to join our growing team. In this role, you will provide essential administrative support for the adjudication of life, terminal illness, long-term care, and waiver of premium claims, ensuring an efficient and accurate claims process. Your Impact: • Apply knowledge of various insurance carriers’ standards and guidelines when processing claims. • Print, prepare, and send requests for claims forms, medical records, and other correspondence. • Accurately enter new claims into the claims database. • Monitor the progress of open claims, performing timely follow-ups on outstanding documents. • Carefully review documents to confirm completeness and distinguish between original and copy submissions. • Research and resolve return mail issues promptly. Navigate and work efficiently across multiple computer systems. • Provide general administrative assistance to Claims Analysts. Successful Candidates Will Have: • High school diploma or equivalent required. • Basic understanding of life insurance concepts. • Proficiency with email (Outlook), database research, and accurate data entry/keyboard skills. • Strong attention to detail with the ability to meet competing deadlines effectively. • Organized, adaptable, and able to maintain accuracy under pressure. One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com. If you have any questions about this posting, please contact one80careers@one80.com Pay Range: $17.00 - $17.66 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Develop and promote insurance products through agents and direct sales, maintain client and broker relationships, and identify new business opportunities in Western North Carolina. | At least 5 years of client service experience in commercial lines insurance, possession or attainment of NC Property & Casualty and Life and Health licenses, familiarity with emergency service organizations, and willingness to travel regionally. | This is a remote position located in Western North Carolina. Applicants must be located in Western North Carolina. VFIS of North Carolina is the leading provider of insurance for non-profit emergency service organizations, including volunteer fire departments (firefighters), ambulance and rescue squads (paramedics & EMTs) in the state of North Carolina. We're seeking a talented Account Executive to develop and promote the sale and use of all VFIS products and services through independent agents and on a direct basis to achieve premium growth, profitability and market penetration objectives in the “Western Region” of North Carolina. Promotes and maintains goodwill between VFIS of North Carolina and key emergency service organizations in an assigned territory. Your Impact: • Perform activities that lead to sales and account retention within territory through agents, or on a direct basis. Independently obtain leads through possible sourcing opportunities, working closely with VFISNC brokers and partners to identify and sell new business opportunities. • Target and obtain appointments with potential clients to assess their individual needs and demonstrate how VFIS/One80 products and services can meet or exceed these needs. • Develop close working relationships with key agents/brokers. Maintain relationships with clients and brokers by providing support, information and guidance to retain their business and write new business. • Research and recommend account development opportunities for existing clients. Identify and communicate to VFISNC management industry trends, regional marketing activities, and competitor activity. • Maintain a high level of visibility and communication with emergency service organizations by participating in key ESO conventions or meetings on a state and regional level. Successful Candidates Will Have: • At least 5 years of client service experience in commercial lines insurance. • Must have and maintain or attain within three (3) months North Carolina Property & Casualty and Life and Health licenses. • Familiarity with emergency service organizations and desire to maintain active interest in the industry’s activities is strongly preferred. Should possess strong ego drive and demonstrate empathy toward the concerns of agents and emergency service organization members. • Occasional travel throughout Western North Carolina will be required. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work® Certification™ for the second consecutive year.