Ntiva, Inc.

Ntiva, Inc.

18 open positions available

2 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 18 most recent jobs
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients as a fractional security leader and trusted advisor. | 5+ years cybersecurity experience with hands-on CMMC/NIST readiness, strong technical security stack knowledge, client advisory experience, and ability to communicate with executives. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk Compliance
CMMC NIST Compliance
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, manage risk and compliance programs, and provide fractional CISO advisory services. | 5+ years cybersecurity leadership with hands-on CMMC/NIST 800-171 experience, strong technical security stack knowledge, client advisory skills, and ability to work in hybrid onsite/remote environment. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk Compliance
NIST Frameworks
Security Program Management
Incident Response
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, manage risk and compliance programs, and provide security leadership and advisory services. | Requires 5+ years cybersecurity leadership, hands-on CMMC/NIST compliance experience, strong technical security skills, client advisory experience, and ability to communicate with executives. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk and Compliance
NIST Frameworks
Security Program Management
Incident Response
Verified Source
Posted 10 days ago
NI

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance, and security program direction. | Requires 5+ years cybersecurity experience with strong technical foundation, client advisory skills, and knowledge of CMMC, NIST 800-171, and related frameworks. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk Compliance
NIST Frameworks
Security Program Management
Incident Response
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance, and security program direction. | 5+ years cybersecurity leadership with hands-on CMMC/NIST 800-171 experience, client advisory skills, and strong technical security knowledge. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk Compliance
NIST Frameworks
Security Program Management
Incident Response
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance, and security program direction. | Requires 5+ years cybersecurity leadership, hands-on CMMC/NIST compliance experience, client advisory skills, and strong technical security knowledge. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk Compliance
NIST Frameworks
Security Program Management
Incident Response
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients as a fractional security leader and trusted advisor. | 5+ years cybersecurity leadership with hands-on CMMC/NIST compliance, client advisory, and technical validation experience. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Governance Risk Compliance
CMMC NIST 800-171
Security Program Management
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, manage risk and compliance programs, and provide advisory services as a fractional security leader. | Requires 5+ years cybersecurity experience, hands-on CMMC/NIST readiness, strong technical and advisory skills, and ability to work in a hybrid remote environment. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk Compliance
NIST Frameworks
Security Program Management
Client Advisory
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy as a fractional security leader for GovCon clients, managing risk, compliance, and client relationships. | Requires 5+ years cybersecurity leadership, hands-on CMMC/NIST compliance experience, strong technical security stack knowledge, and client advisory skills. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Governance Risk Compliance
Security Program Management
NIST CMMC Frameworks
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance, and security program direction. | Requires 5+ years cybersecurity leadership with hands-on CMMC/NIST compliance experience and client advisory skills. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Governance Risk Compliance
Security Program Management
NIST CMMC Frameworks
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance, and security program direction. | Requires 5+ years cybersecurity leadership with hands-on CMMC/NIST 800-171 experience, strong technical security skills, and client advisory capabilities. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Governance Risk Compliance
Security Program Management
NIST CMMC Frameworks
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance assurance, and client security programs. | Requires 5+ years cybersecurity leadership with hands-on CMMC/NIST compliance experience, strong technical skills in security stack, and client advisory capabilities. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Governance Risk Compliance
Security Program Management
NIST CMMC Compliance
Identity Access Management
Incident Response
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance, and security program direction. | Requires 5+ years cybersecurity leadership, hands-on CMMC/NIST compliance experience, technical validation skills, and client advisory expertise. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Leadership
Governance Risk Compliance
NIST Frameworks
Security Program Management
Incident Response
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$100K - 140K a year

Lead security and compliance strategy for GovCon clients, managing risk, compliance, and security program direction. | 5+ years cybersecurity leadership with hands-on CMMC/NIST compliance, client advisory, and technical validation experience. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations • This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. • Monday-Friday, 8am-5pm CST What You Will Be Doing • Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. • Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. • Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. • Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) • Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. • Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. • Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. • Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. • Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. • Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. • Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack. You’ll be successful in this role if you have experience in/with: • 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. • Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. • Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. • Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. • Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. • Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. • Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. • Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). • Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. • Strong documentation and communication skills for both technical and executive audiences. Bonus Points for • Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). • CISSP, CISM, or an equivalent senior security certification. • CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. • Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. • Experience working with or for an IT/Managed Service Provider (MSP). • Scripting or automation experience (e.g., PowerShell) for security configuration and validation. • Experience participating in or preparing clients for C3PAO assessments. • Experience building or maturing a security program from the ground up. • Experience supporting sales cycles, including proposal development and compliance-focused client discussions. • Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program -cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Governance Risk Compliance
Security Program Management
NIST CMMC Compliance
Verified Source
Posted 10 days ago
Ntiva, Inc.

Virtual Chief Information Security Officer (vCISO)

Ntiva, Inc.Lombard, Illinois, Leawood, KansasFull-time
View Job
Compensation$85K - 150K a year

Serve as a fractional security leader for GovCon clients, developing security roadmaps and managing risk and compliance strategies. | Requires 5+ years cybersecurity or compliance experience with strong Microsoft 365/Azure and GovCon regulatory knowledge. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How you’ll make an Impact As a vCISO, you will serve as a fractional security leader and trusted advisor to Ntiva’s GovCon clients, owning the direction of their security program while staying close enough to the work to move it forward. You will lead security and compliance strategy for both prospective and existing clients across the defense industrial base regulatory landscape (CMMC, NIST 800-171/172, DFARS, and the frameworks around them), translate those requirements into practical, prioritized roadmaps, and provide the ongoing assurance clients need to stay defensible over time — not just at a point-in-time assessment. You will support new-business pursuits, strengthen and expand current relationships, and work closely with Sales, Account Management, Engineering, and Delivery teams to align security initiatives with client business objectives. In this role you will help shape Ntiva’s go-to-market approach for security and compliance services, mature the GovCon service stack, and ensure a consistent, scalable, and high-quality client experience across delivery, compliance, and advisory. Location and Work Expectations * This is a hybrid role with approximately 10% on-site work at client locations. We are seeking candidates located in either the Chicago or Kansas City areas. The specific allocation of remote versus onsite requirements may fluctuate based on business needs. * Monday-Friday, 8am-5pm CST   What you will be doing * Serve as the fractional security leader for a portfolio of GovCon clients, setting security program direction, building and maintaining multi-year security roadmaps, and reporting risk and progress to client leadership in clear business terms. * Lead client risk management: conduct and interpret risk assessments, maintain risk registers, and drive risk-based prioritization of remediation and security investment. * Own ongoing compliance assurance across client programs, continuous control monitoring, periodic reassessment, and evidence maintenance, keeping SPRS scores, SSPs, and POA&Ms current and defensible between formal assessments. * Lead CMMC Level 2 and NIST 800-171 readiness for clients: scope the environment, direct gap assessments, and guide remediation from findings through validated closure. (Ntiva prepares and maintains clients for certification; it is not a C3PAO and does not perform the certifying assessment.) * Technically validate control implementation, review configurations across identity, endpoint, network, cloud (Microsoft 365 / Azure), and logging to confirm NIST 800-171 controls are actually in place and effective, not just documented on paper. * Advise on security architecture and tooling, identity, endpoint, network/firewall, and logging/monitoring, partnering with Engineering and Delivery on designs and controls that make compliance scalable and sustainable. * Provide security leadership during events and incidents: guide client response, oversee containment and remediation, and ensure applicable reporting obligations (e.g., DFARS 252.204-7012) are met. * Develop and maintain client security governance, policies, standards, and procedures aligned to NIST 800-171 and client contractual requirements. * Support Sales and Account Management as the senior security voice in prospective and existing client discussions, including client calls, strategy sessions, and proposal development. * Escalate critical security and compliance risks to GovCon leadership with clear business impact and recommended actions. * Contribute to Ntiva’s security and compliance go-to-market strategy and to the standardization, documentation, and maturity of the GovCon service stack.   You’ll be successful in this role if you have experience in/with: * 5+ years in cybersecurity, security consulting, or IT compliance with a strong technical foundation, including client-facing advisory experience serving as the senior security voice for client leadership. * Hands-on experience leading CMMC Level 2 / NIST 800-171 readiness engagements end to end, scoping, control assessment, POA&M management, remediation tracking, and evidence and audit documentation. * Strong hands-on command of the security stack, identity and access management (Microsoft Entra ID / Azure AD, MFA, conditional access), endpoint protection (EDR/MDR), network and firewall controls, SIEM/log management, vulnerability management, and email security. * Working knowledge of Microsoft 365 and Azure security, including government cloud (GCC / GCC High), FIPS-validated encryption, and CUI protection as they apply to DFARS and NIST 800-171. * Ability to read and evaluate system configurations and technically validate that controls are implemented and effective, not just documented on paper. * Ability to translate technical risk into business-level guidance for client executives and working knowledge of risk management within a managed-services delivery model. * Background in IT consulting, managed services (MSP), cybersecurity, or compliance advisory services. * Experience supporting GovCon clients and navigating federal regulatory requirements (CMMC, DFARS, NIST 800-171). * Experience accurately tracking and documenting billable time in a client-facing consulting or managed-services environment. * Strong documentation and communication skills for both technical and executive audiences.   Bonus Points for * Technical security certifications such as CompTIA Security+, Microsoft SC-200 / SC-300 / SC-100, or Azure Security Engineer (AZ-500). * CISSP, CISM, or an equivalent senior security certification. * CMMC Registered Practitioner (RP/RPA), CCP, or CCA designation. * Hands-on experience implementing or hardening Microsoft 365 GCC High / Azure Government environments. * Experience working with or for an IT/Managed Service Provider (MSP). * Scripting or automation experience (e.g., PowerShell) for security configuration and validation. * Experience participating in or preparing clients for C3PAO assessments. * Experience building or maturing a security program from the ground up. * Experience supporting sales cycles, including proposal development and compliance-focused client discussions. * Experience contributing to go-to-market strategy, service standardization, and cross-functional enablement, including developing repeatable messaging, playbooks, and training for security and compliance programs. Required language skills * Ability to communicate professionally, in English, both written and orally * Ability to write business correspondence and process procedures * Ability to effectively present information and respond to questions from groups of managers, clients, and the general public   Benefits and Perks * Medical, Dental and Vision coverage for employee and family  * 401k + company-matched contributions 4% match on 5% contribution- no vesting period! (Employee and Company contribute after 90 days)  * Group Term Life and Accidental Death and Dismemberment coverage (company provided)  * Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)  * Health Savings Account (HSA) Options / PPO Options  * Employee Assistance Program  * Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8Paid Holidays + 3 Floating Holidays  * Education Reimbursement Program * Generous Employee Referral Program -cash bonus for successful referrals! * Dynamic Recognition and Rewards  * Clear Promotion and Advancement Tracks * Work with Industry-Leading Talent   The base pay range for this position is expected to be between $100,000 and $140,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.  FLSA Status: Salaried, Exempt Work Authorization Criteria Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems.    Workspace Requirements and Remote Work Policy  Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.      Our Commitment to a Diverse Workforce  At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.    Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/31/2026.

Cybersecurity Consulting
Risk Management
Incident Response
Direct Apply
Posted 11 days ago
Ntiva, Inc.

Service Desk Technician I

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$55K - 70K a year

Provide first-line technical support and manage account administration in Office 365 and Active Directory while maintaining detailed case notes and clear communication. | At least one year of IT experience with Windows, networking, and Microsoft software, plus U.S. citizenship. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.  Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.  If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!  How you’ll make an Impact As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional. Location and Work Expectations * This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS). * Schedule: Monday through Friday, 9:00am to 6:00pm EST What you will be doing  * Accept incoming client troubleshooting calls and make outbound calls in response to email requests  * Engage with clients via email, providing clear and prompt communication  * Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops  * Conduct basic client account administration in Office 365 and Active Directory  * Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed  * Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records * Assess the need for documentation updates and inform management of any necessary changes * Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships * Maintain meticulous attention to detail to uphold accuracy and efficiency standards You’ll be successful in this role if you have experience in/with  * At least 1 year of professional work experience in the IT industry  * Proficiency with troubleshooting problems with, but not limited to, the following technical subjects:  * VPN  * Internet connectivity losses  * Remote desktop  * Microsoft Office software  * Peripherals, including printers, scanners, and monitors  * Familiarity with administration of Office 365 and Exchange Online  * Proficiency in navigation and administration of Active Directory  * Working knowledge of Windows file shares (SMB/CIFS)  * Strong communication and writing skills  * Ability to review, understand, and implement SOPs and other written training  * This role involves extended periods of sitting or standing and regular use of computers and office equipment Required language skills * Ability to communicate professionally, in English, both written and orally * Ability to write business correspondence and process procedures * Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for * Ability to recognize and communicate potential issues and possible failure points in client systems and processes * Associate’s Degree in Computer Science, Information Systems, Engineering or other related discipline preferred * Desired Certifications: * CompTIA A+ * Network + * Security +   Benefits and Perks    * Medical, Dental and Vision coverage for employee and family   * 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)   * Group Term Life and Accidental Death and Dismemberment coverage (company provided)   * Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)   * Health Savings Account (HSA) Options / PPO Options   * Employee Assistance Program   * Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays   * Education Reimbursement Program   * Generous Employee Referral Program - cash bonus for successful referrals!   * Dynamic Recognition and Rewards   * Clear Promotion and Advancement Tracks   * Work with Industry-Leading Talent     The base pay range for this position is expected to be between $37,000 and $47,000 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.  FLSA Status: Salaried, Non-Exempt   Work Authorization Criteria This position requires U.S. citizenship due to federal government contract obligations and access to secured information systems.   Workspace Requirements and Remote Work Policy  Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.      Our Commitment to a Diverse Workforce  At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.    Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 7/29/26.

Technical Troubleshooting
Active Directory
Office 365 Administration
Direct Apply
Posted 13 days ago
Ntiva, Inc.

IT Advisor

Ntiva, Inc.AnywhereFull-time
View Job
Compensation$75K - 90K a year

Provide IT documentation, roadmap, and budget services to clients, acting as a consultant to improve client IT environments and drive service opportunities. | Minimum 5 years IT experience, 3 years consulting/advising, strong communication and organizational skills, knowledge of Windows environments, cloud, networking, and virtualization. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How You’ll Make An Impact Under the direction of the Director of Client Strategy, the IT Advisor provides IT documentation, roadmap, and budget services to all existing Ntiva clients. In this mostly autonomous role, the Advisor acts as a consultant comparing a clients' network/security environment to the technology stack at Ntiva. The by-product of this effort is to develop stronger client relationships and stay proactive about our clients’ IT environments while driving more service and procurement opportunities to the client experience team. Location and Work Expectations • This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS). • Schedule: Monday through Friday, 9:00am to 5:00pm. What You Will Be Doing • Manage a portfolio of 45-55 client accounts. • Schedule annual IT reviews and mid-year reviews with assigned clients • Review and update documentation for client systems • Perform annual IT reviews, providing upgrade recommendations and budget estimates. • Collaborate with the account manager and vCISO for security assessments during client reviews. • Perform mid-year IT reviews, summarizing completed initiatives and discussing outstanding projects. • Address client advisory requests within 24 hours, covering various technology inquiries and concerns. Consult with client’s vCIO for large, out of scope, projects. • Collaborate with the Ntiva security team for all security risk assessments • Provide excellent customer service to clients with clear communication and clear expectation management • Work with Solutions Architect team to ensure technical scope of work on client projects are set up for success • Maintain minimum billable utilization per job metrics • Have a clear understanding of business objectives to be able to recommend technology solutions and be able to speak to them, presenting the business case • Effectively communicate and collaborate with clients, colleagues, and stakeholders. • Demonstrate strong reasoning skills when advocating for technology choices and finding optimal solutions. • Maintain current knowledge of our vendor’s offerings • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, and participate in technology communities • Learn and follow Ntiva’s guidelines on preferred solutions that match our technology stack and help guide clients to those standards when applicable • Address questions from Client Experience team in an appropriate and timely manner • Attend existing client presentations and strategy sessions as needed • Be proactive in all communications • Possess exceptional communication and analytical skills, demonstrating the capability to advocate for technology decisions effectively, while also empathetically considering alternative perspectives to arrive at optimal solutions for all stakeholders.   You’ll be successful in this role if you have • Minimum 5-years of experience in information technology • Minimum 3 years of professional experience in consulting, advising, or solutions architecting within the IT industry, demonstrating a proven track record of successful client management and technology solution implementation • Associate of Applied Science degree or higher • Exceptional organizational, presentation, communication, and interpersonal skills. • Excellent customer-facing skills with a dedication to client satisfaction. • Demonstrate outstanding communication skills, encompassing active listening, information gathering, coordination, and clear transmission of information between the customer and the team, consistently achieving a 100% satisfaction rate in meeting expectations • Ability to work under pressure, while maintaining a tactful and professional demeanor • Requires an excellent knowledge of Windows computing environments, including MS Windows Server platforms, and MS Office Suites, Office 365, Azure, Networking, Licensing, Virtualization, SharePoint, Endpoint Manager, etc. • Requires a good knowledge of computer hardware, computer software, and peripherals. • Strong problem-solving capabilities • Superior people and communication skills • This role involves extended periods of sitting or standing and regular use of computers and office equipment    Required Language Skills • Ability to communicate professionally, in English, both written and orally • Ability to write business correspondence and process procedures • Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Benefits And Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program - cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Work with Industry-Leading Talent The base pay range for this position is expected to be between $75,000.00 and $90,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements And Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 6/26/26.

Windows Server
Active Directory
PowerShell
Kaseya Scripting
RMM Tools
Verified Source
Posted about 2 months ago
Ntiva, Inc

Service Desk Technician III

Ntiva, IncAnywhereFull-time
View Job
Compensation$60K - 75K a year

Resolve complex dental IT support issues, mentor junior technicians, maintain documentation, and ensure compliance with standards. | 4+ years dental IT support experience including Tier 2+ roles, expertise with dental hardware, Windows/macOS/iOS/Android support, networking, server administration, and strong communication skills. | Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! How you’ll make an impact As the Service Desk Technician III within the Dental Division, you’ll be a vital member of our team responsible for resolving the most complex and/or high-priority technical support incidents within the division and participate in junior engineer coaching and cross training. Location and Work Expectations • This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent What you will be doing Client Service & Support • Work and resolve advanced support cases while providing exceptional consultation to clients via phone, email, and support tickets. • Act as a point of escalation for clients and technicians, ensuring timely and accurate resolutions. • Contact clients and vendors on behalf of Ntiva or clients, maintaining professional and courteous communication. • Clearly articulate and share complex technical findings with management and clients in terms they can understand. • Mentor and support front-line technicians to strengthen the overall service desk team. • Build and maintain strong client relationships by consistently delivering excellent service and support. IT Service and Support Functions • Diagnose, troubleshoot, and resolve advanced issues across end-user devices, servers, and networking infrastructure. • Work with team members to ensure proper escalation paths and efficient resolution of high-level incidents. • Provide streamlined and proactive communication to management regarding escalated issues and client impact. • Ensure compliance with company standards, industry best practices, and regulatory requirements, including HIPAA where applicable. • Create, review, and update technical documentation, knowledge base articles, and support tools/utilities. • Participate in projects and advanced technical tasks as assigned by leadership. • Participate in the on-call rotation and work flexible hours as business needs dictate. Documentation, Reporting, and Knowledge Sharing • Clearly document all troubleshooting steps and relevant details in tickets to maintain consistency in client support. • Regularly update and maintain documentation for client configurations, processes, and internal tools. • Communicate progress, changes, and upcoming maintenance activities with clients. • Report recurring issues, risks, or client concerns to management for review and resolution. • Participate in team meetings and contribute insights for improving service delivery. Professional Development • Maintain proficiency in key technology areas through ongoing technical training and intentional learning. • Stay current on evolving IT standards, security requirements, and industry tools. • Seek and maintain relevant industry certifications to strengthen technical expertise. Administrative • Enter detailed notes and time worked on each service ticket. • Submit all time entries daily and timesheets weekly by required deadlines. • Keep management apprised of department-related issues, escalations, or risks. You’ll be successful in this role if you have: • A minimum of 4+ years of Dental IT support experience, with at least 1 year in a Tier 2 or higher technical role. • Dental Hardware Experience: • Intraoral Cameras • Intraoral Sensors • Intraoral Scanners • Extraoral Sensors (CBCT / Pano / Ceph) • Vitals Monitors • Recent experience supporting dental-related IT environments (preferred). • Strong troubleshooting and problem-solving abilities, with the ability to handle multiple complex cases simultaneously. • Proven ability to support Windows, macOS, iOS, and Android operating systems. • Experience configuring and troubleshooting firewalls, routers, switches, and wireless networking (Fortinet/WatchGuard preferred). • Knowledge of networking standards and best practices, including DNS, DHCP, VLANs, IP subnetting, and advanced routing. • Proficiency with Windows Server administration, including Active Directory, Group Policy, DNS/DHCP, file/print management, and NTFS permissions. • Experience with virtualization (VMware ESXi, Hyper-V, Azure). • Familiarity with Exchange (on-prem and online), Office 365 administration, SharePoint, OneDrive, and licensing. • Experience with SSL certificates, endpoint security, VoIP, and backup/disaster recovery solutions. • Ability to explain technical issues clearly to non-technical audiences. • Excellent organizational skills, attention to detail, and ability to manage competing priorities. Required Language Skills • Ability to communicate professionally, in English, both written and orally. • Ability to draft clear business correspondence, technical documentation, and process procedures. • Comfort presenting information to clients, colleagues, and management. Bonus Points For • Bachelor’s degree in IT, MIS, or a related technical field. • Experience working for a Managed Services Provider (MSP). • Experience supporting dental or medical IT environments. Benefits and Perks • Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays • Education Reimbursement Program • Generous Employee Referral Program - cash bonus for successful referrals! • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks Work with Industry-Leading Talent • The base pay range for this position is expected to be between $60,000 and $75,000 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 09/26/25. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Dental IT support
Intraoral Cameras
Intraoral Sensors
Windows Server administration
Networking (firewalls, routers, switches)
Virtualization (VMware, Hyper-V, Azure)
Exchange and Office 365 administration
Technical troubleshooting
Client communication
Verified Source
Posted 11 months ago

Ready to join Ntiva, Inc.?

Create tailored applications specifically for Ntiva, Inc. with our AI-powered resume builder

Get Started for Free

Ready to have AI work for you in your job search?

Sign-up for free and start using JobLogr today!

Get Started »
JobLogr badgeTinyLaunch BadgeJobLogr - AI Job Search Tools to Land Your Next Job Faster than Ever | Product Hunt