Novus Dental Lab

Provide front desk support and general administrative assistance including scheduling, data entry, and customer service. | Requires office experience, strong clerical and organizational skills, proficiency with Microsoft Office and Google Workspace, and good phone etiquette. | Job Summary We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! This vital role combines front desk responsibilities with comprehensive administrative support, ensuring smooth daily operations and exceptional customer service. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills, ready to handle a variety of clerical tasks with enthusiasm. If you thrive in a fast-paced environment and enjoy assisting others, this position offers a rewarding opportunity to contribute to our vibrant workplace. Responsibilities • Greet visitors, clients, and staff warmly, providing professional and friendly front desk support • Manage multi-line phone systems efficiently, directing calls accurately and courteously • Handle incoming emails, messages, and correspondence with promptness and clarity • Maintain organized filing systems, including digital records using Google Workspace and Microsoft Office tools • Perform data entry tasks with precision, including updating databases and maintaining client records • Assist with appointment scheduling, calendar management, and reminders for team members or clients • Support office management duties such as ordering supplies, managing inventory, and coordinating mail services • Provide customer support by addressing inquiries promptly and professionally, ensuring positive interactions • Proofread documents for accuracy and clarity before distribution or submission • Conduct basic bookkeeping tasks using QuickBooks or similar accounting software when needed Qualifications • Proven office experience with strong clerical skills and familiarity with office management procedures • Excellent computer literacy across Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications • Strong organizational skills with the ability to prioritize tasks effectively in a busy environment • Exceptional phone etiquette skills; experience managing multi-line phone systems is preferred • Bilingual abilities are highly desirable to serve diverse client needs effectively • Experience in customer service roles demonstrating professionalism and patience • Knowledge of medical or dental receptionist duties is a plus but not required • Ability to type quickly and accurately while maintaining attention to detail • Personal assistant or administrative experience that includes calendar management and data entry is advantageous • Assist in management of out-going (and incoming) deliveries • Ability to handle phone calls for all departments and staff, taking messages, and ensuring messages are given to the correct staff member • Scheduling appointments • Ensure office is tidy and presentable throughout the day • Daily cleaning and disinfecting of all office spaces • Stocking supplies • Operate photocopier/fax/scanner • Filing invoices, lab slips, etc. • Email communications • Any other duties assigned by manager/owner Join us in creating a welcoming environment where professionalism meets efficiency! This paid position offers an exciting chance to develop your administrative expertise while supporting a dedicated team committed to excellence. Pay: From $20.00 per hour Benefits: • Employee discount • Health insurance • Paid time off • Vision insurance Work Location: In person