NOVO Health Services

Lead operational performance, financial management, and team leadership for a healthcare linen plant. | Requires 5+ years plant or senior operations leadership with industrial laundry or healthcare linen experience preferred. | Get to Know Us NOVO Health Services is a leader in healthcare linen management, delivering innovative, value-driven solutions to hospitals and healthcare systems nationwide. We are deeply committed to safety, infection prevention, and operational excellence, supported by HLAC-accredited facilities and state-of-the-art processing technology. Our proprietary linen management system enables healthcare partners to track, measure, and optimize linen utilization, reducing unnecessary costs while improving efficiency and patient care outcomes. With a single-source distribution model, NOVO simplifies operations for our customers while maintaining the highest standards of quality and compliance. Lead and Grow with Us We are seeking a dynamic and results-driven Plant Manager/General Manager to lead our St. Louis facility. This is a high-impact leadership opportunity to drive operational performance, lead a large team, and play a key role in NOVO’s continued growth. As General Manager, you will have full ownership of the site—from P&L performance and strategic execution to team leadership and regulatory compliance—while ensuring alignment with company-wide objectives and industry standards. Key Responsibilities Strategic Leadership • Develop and execute short- and long-term business strategies aligned with company goals • Drive revenue growth, cost optimization, and market competitiveness Operational Excellence • Lead all aspects of facility operations including production, quality, safety, maintenance, and logistics • Optimize throughput, efficiency, and capacity planning • Implement best-in-class processes to maximize productivity and service delivery Financial Leadership • Own full P&L responsibility for the facility • Develop and manage budgets, forecasts, and performance metrics • Leverage data and KPIs to drive continuous improvement Team Leadership & Development • Build, lead, and develop a high-performing leadership team • Foster a culture of accountability, engagement, and continuous improvement • Oversee talent acquisition, training, and performance management Compliance & Risk Management • Ensure compliance with all applicable regulations (HIPAA, OSHA, DOT/FMCSA, Joint Commission) • Lead audits, safety initiatives, and risk mitigation strategies Customer & Stakeholder Engagement • Strengthen customer relationships and ensure high service satisfaction • Partner effectively with executive leadership and cross-functional teams Qualifications • Bachelor’s degree in Engineering, Business, or related field • 5+ years of Plant Manager/General Manager or senior operations leadership experience • Experience in industrial laundry operations (tunnel systems preferred); healthcare linen experience preferred but not required • Proven success managing high-volume operations (10M+ pounds annually preferred) • Strong P&L ownership and financial acumen • Experience with Continuous Improvement efforts • Knowledge of Joint Commission, infection control, and regulatory standards • Ability to influence and communicate effectively with C-suite stakeholders • Strong leadership, problem-solving, and decision-making skills What We Offer • Competitive compensation package • Paid holidays and generous PTO • 401(k) with company match • Medical, dental, and vision coverage • FSA & HSA options • Life and AD&D insurance • Long-term disability coverage • Opportunities for career growth within a rapidly expanding organization Why NOVO Health Services? At NOVO, we are building more than a business—we are building a culture of safety, innovation, and growth. We are committed to being the employer of choice in the healthcare linen industry by investing in our people and creating opportunities for advancement across our growing national footprint. 👉 Apply today at: www.novohealthservices.com NOVO Health Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are a Drug-Free Workplace.