Novia Infotech

Lead design, development, and management of the Qualtrics SaaS platform including integrations, governance, and team leadership. | Bachelor’s degree and strong hands-on Qualtrics experience with leadership skills and proficiency in survey logic, API, and workflows. | Role: Qualtrics SAAS Tech Lead Location: Torrance , CA (Day 1 Onsite) Wipro is implementing Job Description: We are seeking a Qualtrics Tech Lead to oversee the design, development, and management of our Qualtrics SAAS platform. This role will focus on driving technical implementations, ensuring platform scalability, and leading a team to deliver data-driven insights that enhance customer and employee experiences. Key Responsibilities: - Lead the technical design and governance of the Qualtrics platform. - Translate business requirements into advanced survey, workflow, and dashboard solutions. - Oversee integration of Qualtrics with enterprise systems (CRM, HRIS, BI tools). - Develop best practices, standards, and optimization strategies for platform usage. - Provide mentorship, guidance, and technical leadership to team members. - Collaborate with stakeholders to ensure data accuracy, compliance, and actionable reporting. Qualifications - Bachelor’s degree in Computer Science, Information Systems, or related field. - Strong hands-on experience with Qualtrics design, automation, and integrations. - Proficiency in survey logic, API usage, and workflows. - Experience in leading teams and managing end-to-end implementations. - Strong analytical and problem-solving skills with attention to detail.