North American Electric Reliability Corporation

Lead enterprise data and AI strategy, architecture, standards, and governance to modernize platforms and ensure responsible, compliant AI adoption. | Over 10 years of leadership in data architecture, analytics, or AI/ML, with expertise in cloud platforms, AI/ML frameworks, MLOps, and regulatory compliance, and ability to communicate with executives. | About NERC The North American Electric Reliability Corporation (NERC) is the international regulatory authority dedicated to reducing risks to the reliability and security of the North American bulk power system. NERC develops and enforces Reliability Standards; conducts seasonal and long‑term reliability assessments; monitors the grid through system awareness; and educates, trains, and certifies industry personnel. Our jurisdiction spans the continental United States, Canada, and northern Baja California, serving nearly 400 million people. NERC operates as the Electric Reliability Organization (ERO) under oversight from the Federal Energy Regulatory Commission (FERC) and Canadian provincial authorities. Our Mission The ERO Enterprise—NERC and the six Regional Entities—works collectively to ensure a highly reliable and secure bulk power system. Our mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. Your Impact The Director of Data Architecture & Artificial Intelligence is the enterprise leader responsible for shaping NERC’s data and AI strategy, modernizing platforms, and ensuring responsible, secure, and compliant adoption of advanced analytics and AI capabilities. This role ensures that data and AI investments align with business priorities, regulatory obligations, and long‑term organizational value. As a key member of the Business Technology Leadership Team reporting to the Vice President, Business Technology, this leader will influence enterprise strategy, partner with senior executives, and guide the ERO Enterprise toward consistent, governed, and scalable data and AI practices. The role also includes developing and mentoring a high‑performing team, ensuring staff have the tools, training, and support needed to succeed. Your Role This role will set and execute the vision, architecture, and standards of NERC’s enterprise data and AI capabilities. This includes harmonizing data definitions across the ERO Enterprise, strengthening governance, and enabling secure, mission‑aligned use of AI and advanced analytics. This position reports to the VP, Business Technology. Strategic Mandates & Key Responsibilities * Lead enterprise AI strategy, platform selection, model lifecycle governance, and multi-year investment roadmap * Drive responsible and secure AI adoption, including generative AI, predictive analytics, and automation. * Strengthen standards and governance across data and AI. * Partner with executives to identify high‑value AI use cases and accelerate digital transformation. * Establish governance guardrails for AI and advanced analytics, including data eligibility, usage constraints, and alignment with CEII and voluntary reporting requirements. * Oversee data pipelines, Data/AI model deployment environments, and MLOps practices. * Co-lead the establishment and operation of NERC’s enterprise data governance function, in partnership with business, legal, and technology stakeholders. * Establish and execute a unified enterprise data architecture and modernization roadmap. * Architect and evolve enterprise data platforms (cloud, Lakehouse, integration, MDM). * Architect the API and data-sharing layer enabling secure, governed exchange with Regional Entities, E-ISAC, FERC, and internal tools. * Define and maintain enterprise data models, integration patterns, and architectural standards. * Build strong relationships with business leaders, subject matter experts, Regional Entities, and technology teams. * Ensure compliance with regulatory frameworks, internal controls, and NERC/FERC requirements. * Communicate complex technical concepts in clear, executive‑ready language. * Manage vendor relationships, and long‑term technology investments. * Perform other duties as assigned. Key Competencies Data Architecture * Defines enterprise‑wide data standards and models. * Leads multi‑year modernization initiatives. * Architects’ enterprise integration and interoperability strategies. AI & Machine Learning * Defines enterprise AI roadmap and adoption strategy. * Selects platforms and governs model lifecycle. * Establishes enterprise MLOps standards, practices. and governance Governance & Risk * Leads or participates in governance councils. * Designs and oversees NIST‑aligned and RAIG‑aligned frameworks. * Advises executives on data, AI, and cyber‑risk posture. Leadership * Influences executives, boards, and cross‑functional leaders. * Builds and develops high‑performing technical organizations. * Owns multi‑year strategy and organizational transformation. Execution * Oversees portfolios, programs, and budgets. * Achieves project and program objectives. * Negotiates enterprise agreements and vendor partnerships. Qualifications Minimum Requirements * 10+ years of leadership experience in data architecture, analytics, or AI/ML. * Expertise in cloud data platforms (Azure, AWS, or GCP). * Strong understanding of AI/ML frameworks, LLMs, and MLOps. * Experience with data governance, metadata management, and regulatory compliance. * Proven ability to communicate with executives and lead cross‑functional teams. * Strategic, customer‑focused, adaptable technology leader with a track record of innovation. * Strong communication and interpersonal skills, including active listening and clear articulation. * Demonstrated ability to lead through ambiguity and drive results. Preferred Qualifications * Experience in regulated industries, energy, utilities, or reliability organizations. * Experience with NIST frameworks, RAIG, or similar risk/governance models. Other * A background check will be conducted prior to employment. * In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. * This position has been classified as exempt. * The position may be based remotely but must be able to travel to NERC offices if needed. Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies. * Travel is necessary several times a year.   Our Culture Declarations * Everyone at NERC is a leader. * We are accountable personally and organizationally to deliver on commitments. * We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives. * We are resilient and adaptable to the challenges and needs of the business/people. * We exude a growth mindset and empower teams to take risks. * We build collaborative relationships within NERC, the ERO, and the stakeholders of NERC. * We exemplify NERC cultural behaviors: * We reward high-quality, creative, and innovative work. * We attract, engage, and retain top talent. * We value and respect diverse perspectives. * We provide a safe, inclusive, and collaborative work environment. * We form strong relationships within the company and with the ERO Enterprise. * We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge, and opportunities for growth and development. * We demonstrate an anticipatory mindset by preventing problems and building contingencies where appropriate. * We champion diversity and inclusion by seeking out and valuing diverse perspectives.

Lead and execute external communications strategies, develop content, and manage a team to support NERC's mission and initiatives. | Bachelor's in communications or related field, 5-10 years in communications/public relations, excellent writing skills, leadership ability, and familiarity with technical subject matter. | Our Company The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. NERC develops and enforces Reliability Standards; annually assesses seasonal and long‐term reliability; monitors the bulk power system through system awareness; and educates, trains, and certifies industry personnel. NERC’s area of responsibility spans the continental United States, Canada, and the northern portion of Baja California, Mexico. NERC is the Electric Reliability Organization (ERO) for North America, subject to oversight by the Federal Energy Regulatory Commission (FERC) and Provincial authorities in Canada. NERC's jurisdiction includes users, owners, and operators of the bulk power system, which serves nearly 400 million people. Our Mission The vision for the ERO Enterprise, which is comprised of NERC and the six Regional Entities, is a highly reliable and secure North American bulk power system. Our mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. Your Impact The Manager, External Communication is a key member of NERC’s Communications team and plays a critical role in advancing NERC’s mission to assure the reliability, resilience, and security of the North American bulk power system. The person in this role is responsible for leading and executing high-quality external-facing communications that engage, inform, and educate stakeholders on NERC’s priorities and initiatives. This position requires a dependable self-starter who exercises sound judgment, operates independently, and balances strategic thinking with hands-on leadership. The Manager, External Communications, will lead a collaborative team, manage competing priorities, and build strong cross-departmental relationships to ensure communications are timely, accurate, and aligned with NERC’s strategic priorities. This position reports to the Director, External Communications. Your Role • Plan, lead, and execute innovative external communications activities in support of NERC’s strategic plan, priorities, and major initiatives, leveraging appropriate channels aimed at informing and engaging stakeholders. • Oversee the development of external-facing communications, including articles, statements, media releases, messaging, talking points, and digital content, and ensuring accuracy and clarity in alignment with the Communications Strategic Plan. • Lead and manage a team—Digital Content Specialist, two Communications Specialists—setting priorities, reviewing work, providing feedback, and ensuring timely delivery of high-quality work. • Coordinate with External Affairs teams, including Internal Communications, Publications, Digital Content, and Stakeholder Engagement, to support consistent communications that elevate the NERC message and promote key events, initiatives, speaking engagements, testimony, etc. • Partner closely with NERC’s subject matter experts and the communicators in NERC’s six Regional Entities to develop and implement effective communications strategies. • Coordinate with NERC’s Electricity Information Sharing and Analysis Center (E-ISAC) to ensure alignment with NERC communications messaging and policies. Handle all media inquiries on behalf of E-ISAC. • Support the Director, External Communications by assessing communications needs, recommending approaches, and developing targeted communications plans with clear timelines. • Analyze communications performance metrics and use insights to refine messaging, tactics, and strategies over time. • Oversee compilation of daily news monitoring and assist with media inquiries, tracking, and lists. • Develop and coordinate year-end and other summary communications reports, as assigned. • Other duties as assigned. Qualifications • Bachelor’s degree in communications or a related field. • Five-to-10 years of experience in a communications, public affairs, or public relations environment. Experience working in the electric industry or with the media is a plus but not required. • Excellent writing, editing, and verbal communications skills with the ability to produce publication-ready material. • Strong judgment and attention to detail. • Demonstrated leadership skills and initiative. • Familiarity with Optimizely content management system is a plus but not required. • Ability to comprehend highly technical subject matter and translate it into clear, accessible language for external audiences. • Proven ability to work in a collaborative, service-oriented team environment. • Proven ability to gain trust quickly and maintain confidentiality and credibility within the company, throughout industry, and when dealing with the media. Other • A background check will be conducted prior to employment. • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. • This position has been classified as exempt. • The position is based remotely but must be able to travel to NERC office in Washington, D.C., as well as other locations as needed. Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies. Our Culture Declarations • Everyone at NERC is a leader. • We are accountable personally and organizationally to deliver on commitments. • We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives. • We are resilient and adaptable to the challenges and needs of the business/people. • We exude a growth mindset and empower teams to take risks. • Build collaborative relationships within NERC, the ERO, and the stakeholders of NERC. • We exemplify NERC cultural behaviors: • Reward, high-quality, creative, and innovative work; • Attract, engage, and retain top talent; • Value and respect diverse perspectives; • Provide a safe, inclusive, and collaborative work environment; • Form strong relationships within the company, and with the ERO Enterprise; • We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge and opportunities for growth and development; • We demonstrate an anticipatory mindset; preventing problems, and building contingencies where appropriate; and • We are champions for diversity and inclusion. Seeks out and values diverse perspectives.