Nextech

Manage and develop HVAC service teams, ensure customer satisfaction, and meet company operational goals. | Requires 5+ years of HVAC experience, management skills, and strong communication and organizational abilities. | Overview Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider. As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today! What You'll Be Doing The Regional Service Manager (RSM) will be responsible for managing technicians and administrative staff. In this position, the candidate will need to be an effective communicator as it is critical to the development of our operational team and quality of support we provide to our customers. What Makes Nextech Different? • Excellent Health Insurance options including a FREE employee only option • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options • FREE life insurance equal to your annualized pay rate • 401k with a 50% match up to the first 5% of your contributions • 7 paid Holidays • 2 paid Personal days • 10 paid Vacation days Min CompensationUSD $80,000.00/Yr.Max CompensationUSD $95,000.00/Yr.Responsibilities • Recruiting and development of administration team • Delivery of all company goals and metrics • Provide customer satisfaction • Dispatcher on-boarding • Evaluate and perform annual reviews with Operations Manager approvals • Review company reports and share with team • Communicate needs to field teams (Dispatchers, ASM's, Operations Manager, and VP's) • Escalation point for callbacks • Successfully promote company's image, appearance, and reputation • Manage customer relationships for assigned area • Maintain and communicate weekly activity schedule • Ensure efficient and well-planned scheduling of all calls • Ensure area meets or exceeds customer and company SLA requirements • Manage dispatchers and ensure company systems and procedures are followed • Bottom line accountability for assigned divisions • Manage labor and material costs • Support ASM and the development of technicians • Excellent interpersonal and communication skills, both written and oral • Deliver high level of customer service on a consistent basis Qualifications • 5 years of field technical HVAC experience or equivalent business experience • HVAC Management Experience • Technical knowledge necessary to provide value to our technicians and customers • Extremely high level of urgency to resolve problems • High level of computer skills • Ability to build rapport with clients • Proven track record in prior role • Level personality with a drive for success • Ability to focus on desired results • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines • Ability to adapt to very fast-paced environment and deadlines • Strong attention to detail Physical Requirements • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer. • Able to sit at a computer for up to 8 hours Employment Type: FULL_TIME

Manage and execute social media strategies across multiple platforms, create and publish engaging content, collaborate with internal experts, and analyze performance metrics. | 5-7 years of social media experience managing brand channels, content creation skills including writing and basic design, familiarity with social media tools, and project management skills. | Why join Nextech? We are a leader in specialty healthcare technology solutions. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com. Job Summary Nextech is seeking a highly skilled Social Media Manager to lead our social presence across platforms, elevate our brand, and create compelling content with minimal direction. This role goes beyond community management, we need a storyteller who can dig into specialty care topics, partner with internal experts and key opinion leaders, and deliver high-quality content that reflects Nextech’s voice, values, and strategic priorities. You’ll create, edit, and publish brand-aligned content across channels; shape our social strategy; collaborate with internal subject matter experts; and produce short-form video and light design assets. As we refocus our social program, this role will be central to driving a more modern, engaging approach. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions • In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include: • Own and execute Nextech’s social media strategy across Instagram, LinkedIn, TikTok, Facebook, and YouTube. • Produce content end-to-end, writing, design (light), short-form video editing, and posting. • Develop platform-specific content tailored for higher engagement, including reels, video clips, graphics, and thought leadership content. • Work closely with internal content creators, subject matter experts, and key opinion leaders to translate technical or specialty-specific topics into accessible, engaging social content. • Plan and maintain the social editorial calendar, ensuring alignment with campaigns, events, industry trends, and product priorities. • Support Nextech’s brand voice and visual identity, ensuring consistency across all content. • Collaborate with marketing, events, product marketing, and communications on integrated campaigns, product moments, and industry storytelling. • Create and publish real-time content during key events (with support from onsite or remote teams). • Monitor and report on social performance, identifying trends, insights, and optimization opportunities; build monthly dashboards. • Stay current on emerging social trends in healthcare, aesthetics, and the broader digital landscape, proactively recommending new formats or platform approaches. Minimum Requirements • 5-7 years of hands-on social media experience managing brand channels (agency or in-house). • Demonstrated ability to produce content independently – writing, basic design, and video editing. • Strong understanding of platform trends, best practices, and social storytelling across B2B and B2C environments. • Experience using tools such as Canva, CapCut, Social listening/reporting, Monday.com, or similar. • Excellent writing skills and a strong ability to adapt tone and messaging. • Strong project management skills. • Self-starter who thrives in a fast-paced environment with minimal direction. Preferred Qualifications • Experience in specialty care, aesthetics, dermatology, ophthalmology, or healthcare technology. • Experience developing content that simplifies medical/technical topics. • Skilled in short-form video production (cutting clips, adding captions, transitions, etc.). • Understanding of social analytics and growth strategies. • Experience with paid social a plus. Work Environment/Physical Demands • Remote work environment. • Periodic long-distance travel may be required for major events. • Collaborates via virtual meetings, chats, and cross-functional working sessions. • Activities require a significant amount of sitting at office and work desks and in front of a computer monitor. Total Rewards Generous annual bonus opportunity 401(k) with Employer Match Flexible Time Off: take time off when you need it without worrying about available hours 11 paid holidays Volunteer Time Off Insurance: Choice of Medical, Dental, and Vision plans Health Savings Account with employer match Flexible Spending Account 100% Company-Paid Parental leave 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance Nextech Luminary Peer Recognition Program Wellness Program including discounts on medical premiums Employee Assistance Program with free counseling sessions available Corporate Discounts on Retail, Travel, and Entertainment Pet Insurance options

Oversee HVAC service operations, manage staff, ensure customer service quality, and meet company goals. | 7+ years management in HVAC contracting, HVAC technical background, strong organizational and communication skills. | Overview Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider. As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today! What You'll Be Doing The HVAC/R Service Operations Manager will oversee the operations of the service department as well as HVAC Technicians. In this role, the candidate will work directly with the team to support staff, organize, direct, coordinate and control service activities to achieve outstanding customer service & brand recognition. The ideal candidate will have previous HVAC Technical experience, high-energy, and be an effective communicator. This position is critical to the development of our operational team & quality of support we provide to our customers. What Makes Nextech Different? • Excellent Health Insurance options including a FREE employee only option • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options • FREE life insurance equal to your annualized pay rate • 401k with a 50% match up to the first 5% of your contributions • 7 paid Holidays • 2 paid Personal days • 10 paid Vacation days Min CompensationUSD $100,000.00/Yr. Max CompensationUSD $125,000.00/Yr. Responsibilities • Responsible for full financial for operations • Review company reports such as PMs, CINB, SLA and P&L and share with team • Take calls for customer escalation issues & being able to provide a solution • Ensure company goals are met monthly/quarterly/yearly • Manage all Service-Level Agreements (SLA) with current/new clients • Recruit, hire, and develop service operations team • Develop training plan for service support team • Delivery of goals and metrics for assigned group • Evaluate and perform annual reviews • Identify and communicate where improvements can be utilized • Quality assurance on all work performed at customer facilities • Cover in absence of the next level managers • Create, communicate, and send weekly activity schedule to VP of Operations Qualifications • 7+ years of Management experience for an HVAC contracting business or building-related services company • Have an HVAC/R Technical Background • Understanding of the principles of quality management with respect to effective communication • Experience with management and conflict resolution • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines • Ability to adapt to very fast-paced environment and deadlines • Excellent interpersonal and communication skills, both written and oral • Advanced Microsoft Office and computer literacy

Managing and developing HVAC technicians, ensuring quality work, and maintaining customer relationships. | Minimum 10 years of HVAC service technician experience, management skills, technical knowledge, and ability to travel. | Overview Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider. As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today! What You’ll Be Doing Reports to the Operations Manager. The Area Service Manager (ASM) will be responsible for managing the Technicians. In this position, the ideal candidate will be a technical leader in the industry, proven high quality of craftsmanship, an effective communicator, dedicated to self-improvement and education and have experience successfully managing commercial Service Technicians. What Makes Nextech Different? Company Vehicle – Hit the road with confidence, with a company-provided vehicle and gas card. Paid Training & Ongoing Development – Invest in your career with fully paid initial and continuous training. We also offer Educational Reimbursements for your continued education. Top-Tier Health Insurance – Choose from excellent options, including a FREE employee-only plan. Dental & Vision Coverage – Prioritize your overall health with added benefits. Starts after your first 30 days! Supplemental Insurance Options – Access Accident, Critical Illness, Disability, and Supplemental Life coverage. FREE Life Insurance – Coverage equal to your annualized pay at no cost to you. 401(k) Retirement Plan – Secure your future with a 50% match on the first 6% of your contributions. Generous Time Off – Recharge with 7 paid holidays, and Paid Time Off (PTO) Extra Perks - Discounts on Travel, Auto, Food and many more. Min Compensation USD $85,000.00/Yr. Max Compensation USD $100,000.00/Yr. Responsibilities Active participation in recruiting and hiring of Technicians. Responsible for supervision and development of technician workforce. Assist the Operating Manager with forecasting the company’s needs of Technicians and hire appropriately to the needs Ensure Technician productivity meets or exceeds goals set at their review or during the hiring process Ensure the market maintains a work level to support the Technicians (quality site surveys, sales, etc.) Handle escalated service issues that are field/technician related Develop training plan for all assigned Technicians using Company training materials Responsible for technical support and quality of work for the area Perform ride along with Technicians Evaluate and perform annual Technician reviews with VPs approval Be a positive image and role model to Technician group Protect the company’s image, appearance and reputation Always be the example of safety Enforce company policies Maintain local customer relationships for assigned area with RSM and Account Managers Service Meetings: Conduct weekly service meeting Communicate the goals and objectives for assigned area, give the technicians their performance scorecard on how they are doing Provide recognition to top performers Perform inspections of all vans at all service meetings (clean, oil life, fluids full, etc.) Inspect equipment, make sure all technicians have the proper PPE Discuss safety topics weekly Review new customer requirements Go over callbacks and results/additional repairs needed Receive feedback from Technicians on office scheduling/issues Qualifications Minimum of 10 years as an HVAC Service Technician, Management experience is a plus Technical knowledge necessary to provide value to our technicians and customers Maintain continuous education in the technical field Must be able to conduct professional conversation with customers and resolve concerns locally before they escalate Strong attention to detail and quality Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines Ability to focus on desired results Ability to adapt to very fast-paced environment and deadlines Maintain a clean and professional appearance Must be able to travel as needed Experience in recruiting and hiring Technicians Physical Requirements Must be able to lift 100 pounds. Must be able to pick up and maneuver a 32-foot ladder, which weighs approximately 96 pounds. Must not exceed ladder ratings Extensive kneeling and squatting Must be able to climb ladders multiple times Must be able to haul equipment and tools to roof via ladders Must be able to drive extended hours for calls. This could require up to 8-10 hours of driving time per day.