Neighborly Software

Design and implement scalable, secure cloud-native systems on Azure, lead architectural decisions, mentor engineers, and collaborate cross-functionally. | Bachelor's degree and 7+ years software development including 3+ years cloud applications, proficiency in backend languages (C#, Java, Python) and modern frontend frameworks. | Who We Are Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, “Helping Communities, Help People.” Headquartered in Atlanta, GA we offer a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs. Role Overview We are seeking a Senior Software Engineer who combines strong technical expertise with ownership mindset and product awareness. This role is responsible for designing, building, and evolving scalable, secure, and high-performing cloud-native systems that power our enterprise SaaS platform. You will play a key role in shaping architecture, mentoring engineers, and driving engineering excellence while collaborating closely with Product, Design, and cross-functional teams. Key Responsibilities: Technical Leadership & Architecture Design and implement scalable, resilient, and secure cloud-native solutions (primarily on Azure) Drive architectural decisions and ensure alignment with long-term platform strategy Translate business requirements into well-structured, maintainable system designs Identify and address technical debt and system bottlenecks proactively Engineering Excellence Develop high-quality, production-grade code with strong emphasis on performance, scalability, and reliability Uphold and evolve coding standards, testing strategies, and CI/CD practices Participate in design and code reviews to ensure consistency and quality across the platform Champion best practices in observability, monitoring, and incident response Product & Cross-Functional Collaboration Partner closely with Product Managers, Designers, and stakeholders to deliver customer-focused solutions Contribute to end-to-end feature delivery, from design through deployment and iteration Align technical decisions with business goals and customer impact Innovation & Continuous Improvement Evaluate and prototype new technologies, tools, and patterns to improve platform capabilities Contribute to building internal frameworks, reusable components, and accelerators Drive initiatives that improve developer productivity and platform scalability Mentorship & Team Impact Mentor and provide technical guidance to engineers across the team Foster a culture of accountability, learning, and engineering rigor Lead by example in ownership, collaboration, and delivery excellence Qualifications & Experience Required Bachelor’s degree in Computer Science or equivalent practical experience 7+ years of professional software development experience 3+ years of experience building and operating cloud-based applications (Azure preferred) Strong proficiency in one or more backend languages (e.g., C#, Java, Python) Experience with modern frontend frameworks (e.g., React or Angular) Deep understanding of distributed systems, APIs, and microservices architecture Experience with DevOps practices, CI/CD pipelines, and cloud infrastructure Preferred Experience designing multi-tenant SaaS platforms Familiarity with data platforms, analytics, and event-driven systems Exposure to security and compliance considerations in enterprise applications Experience working in Agile/Scrum environments Why You’ll Love Working Here: Comprehensive Benefits – Medical, Dental, Vision plan options and Company-Paid Short-Term Disability and Life Insurance 401K Contributions – Generous employer match with immediate vesting Generous Time Off – 5 weeks of PTO, 9 paid holidays, and 3 days of volunteer time off each year Neighborly Software is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Implement features, fixes, and enhancements following coding standards and SDLC, and resolve production defects and support tickets. | Requires bachelor degree and 3+ years experience with C#/.NET, React, and Azure or AWS services. | Who We Are Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, “Helping Communities, Help People.” Headquartered in Atlanta, GA we offer a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs. We are looking for a Software Engineer II who can assist in the analysis, investigation, and resolution of platform production items to support neighbors (clients), client-success, and client-support teams. This role is open to ONLY candidates currently based in Georgia or those willing to relocate to the Atlanta metro area. What You Will Be Doing Key Responsibilities: Feature & Code Delivery Implement well-defined features, fixes, and enhancements following established coding standards and SDLC processes Participate in code reviews and apply feedback to improve code quality and consistency Support small automation or tooling enhancements for repetitive tasks Support, Troubleshooting &Operations Investigate and resolve assigned support tickets and basic production defects Perform initial debugging, contribute to RCA documentation for moderate-severity issues, and escalate complex cases appropriately Participate in on-call rotations and provide timely, clear updates during incident handling Collaboration & Process Alignment Work with Product, QA, Security, DevOps, and Client-Facing teams to clarify requirements and support issue investigations Follow established communication and incident-management processes to ensure consistent, reliable handoffs and responsiveness Contribute to maintaining documentation related to features, fixes, and operational learnings Qualifications BS/MS degree or equivalent in Computer Science, Information Systems, or related field 3+ years of relevant experience Proficiency in C#/.NET, React, Azure Services(preferred) or AWS Exposure to services in Azure (or equivalent in AWS): ADF, API-Management, Service Bus, Power BI, Azure Functions Experience working with monitoring tools App Insights etc. Familiarity with Azure DevOps, SDLC Tools like JIRA/Confluence Ability to debug and fix application issues Why You’ll Love Working Here: Comprehensive Benefits – Medical, Dental, Vision plan options and Company-Paid Short-Term Disability and Life Insurance 401K Contributions – Generous employer match with immediate vesting Generous Time Off – 5 weeks of PTO, 9 paid holidays, and 3 days of volunteer time off each year Neighborly Software is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Serve as the first point of contact for client support, manage client system updates, collaborate with Client Success Managers, and support government program management. | Entry-level client service experience with basic HTML skills, customer service mindset, detail orientation, ability to work independently, and being Georgia-based for hybrid work. | 🏢 ABOUT NEIGHBORLY SOFTWARE We're a market leader in Housing, Economic & Community Development program management, delivering cloud-based solutions that help communities make a lasting difference. Our mission: Helping Communities Help People. Ready to start a career that matters? Apply now or DM me to learn more about this opportunity to grow while making a real impact! 🏠 MAKE A DIFFERENCE WHILE BUILDING YOUR CAREER! Are you passionate about helping communities and solving problems for people who need it most? Do you thrive in a collaborative, mission-driven environment where your work directly impacts low-income families and vulnerable populations? We're hiring a Client Success Specialist at Neighborly Software – where technology meets social impact! 🚀 While all qualified candidates are encouraged to apply, those residing in Washington, Oregon, or Colorado will receive preference. 🎯 WHAT YOU'LL DO • Be the first point of contact for clients needing support via phone, video, and email • Manage updates to client systems with precision and care • Partner with Client Success Managers (CSMs) to build and configure new client applications • Review peer configurations to ensure accuracy, impact and consistency • Solve problems creatively with professionalism while following best practices and maintaining SLAs • Collaborate with amazing teammates in our Client Success team • Grow your career – this role can evolve into Client Success opportunities! • Help communities manage key government programs such as HUD, Disaster Recovery, Solar and Treasury programs that change lives 🌟 WHO YOU ARE & WHAT YOU BRING ✅ Tech-savvy, basic HTML with client service experience (SaaS experience a plus!) ✅ Customer Service mindset - provide exceptional customer service ✅ Detail-oriented and can work independently under pressure ✅ Quick learner who thrives in a startup environment ✅ Mission-driven – passionate about helping underserved communities ✅ Startup Mentality – you’re adaptable, proactive and thrive in a fast-paced environment ✅ Team player who loves cross-functional collaboration ✅ Georgia-based (required for this hybrid role) Bonus points for: ZenDesk, Hubspot and government funded housing programs experience! 💰 WHAT WE OFFER • $60K salary + generous performance bonuses • Excellent benefits (health, vision, dental, mental health, parental leave, 401k, loan assistance) • Professional development budget • Hybrid work model – office once/week in Atlanta Tech Village • Amazing perks – free coffee, snacks, ping pong, games, lunch, and beer! 🍺 • Growth opportunities – we love promoting from within! Neighborly Software is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.