Naztec International Group LLC

Maintain and troubleshoot the 3M 360 Encompass system, monitor performance, apply patches, analyze healthcare workflows, configure user groups, and resolve HL7 messaging and reporting issues. | Experience with 3M 360 Encompass system, healthcare background including Epic EHR, server maintenance, HL7 messaging troubleshooting, and system administration. | Responsible for 3M server maintenance, and troubleshooting for the 3M 360 Encompass system. Monitor system performance, apply patches, and resolve technical issues to ensure optimal functionality and minimize downtime. Conduct in-depth analysis of HIM workflows and Epic EHR processes, healthcare background identifying opportunities for optimization. Design and implemented solutions to improve efficiency, accuracy, and user experience, seamlessly integrating them into existing workflows. Configure user groups, managed rights, and maintained worklists as part of system implementation. Generate detailed system admin reports, resolved reporting issues, and troubleshot HL7 messaging problems to enhance system performance.