n8n

Lead strategy and execution of enterprise conferences and field events to drive brand presence and pipeline. | Extensive B2B tech or SaaS event marketing experience with budget management and willingness to travel. | The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Missions We’re hiring a Lead Field Marketing Manager to own how n8n shows up at enterprise conferences and field events. You’ll define the strategy, manage the budget, and ensure every event we host or attend translates into real brand presence and pipeline. You’ll lead relationships with Sales, Partner, and Community teams to ensure we show up at the right events, with the right message, and follow through in a way that moves deals forward. This role reports into Demand Generation and is focused on growing our qualified pipeline for the Sales team. In this role you will: Own the enterprise events calendar end to end, from selection and logistics to on-site execution and post-event follow-up Manage the events budget directly, making smart tradeoffs across owned activations, sponsorships, and field presence Partner with Sales, Partner and SDRs to align event strategy with pipeline priorities and target accounts Work with Demand Gen to build pre- and post-event programs that turn attendance into qualified pipeline Track and report on event performance, including brand impact, leads generated, and pipeline attribution Represent n8n at key industry conferences and build relationships with event organizers and partners Requirements Extensive event marketing experience in B2B tech or SaaS You've owned events end to end before - not just supported them Comfortable managing a budget and making calls on where to invest Strong collaborator who knows how to work alongside Sales without losing sight of the marketing objective Detail-oriented and very well organised to keep logistics tight and deadlines met Willing to travel to key events throughout the year (Primarily US, some EMEA) n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation 💸 – We offer fair and attractive pay. Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. Work/life balance 🏖️ – We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness 🩺 – Europe: We provide benefits according to local country norms.* US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. Future planning 💰 – Europe: We provide pension contributions according to local country norms.* US: 401(k) retirement plan with a 4% employer match. Financial security 🛡️ – Europe: We provide benefits according to local country norms.* US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. * Country-specific details are provided in your contract.

Manage a portfolio of enterprise accounts through onboarding, adoption, renewal, and expansion to drive ROI and net revenue retention. | Extensive enterprise SaaS customer success experience with technical fluency in APIs and automation, strong commercial acumen, and effective communication with technical and executive stakeholders. | The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. As a Customer Success Manager for our Guided segment, you will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the US Central region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI. You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base. Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention. What You’ll Be Doing Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities Requirements 🤝 Enterprise Customer Success experience You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end. 📊 Value & outcomes mindset You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives. 💻 Technical fluency You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture — and know when to escalate. 💼 Commercial acumen You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes. 🧭 Operational rigor You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through. 🗣 Clear, high-trust communication You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships. 🤝 Cross-functional leadership You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey. 🌱 Builder mindset in ambiguity You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales. Nice-to-haves 🤖 Automation + AI curiosity You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization. 🚀 Startup/scale-up experience You’ve operated in high-growth environments and enjoy “building the plane while flying it.” 🌎 Multi-region collaboration experience You’ve worked with distributed teams and enterprise stakeholders across multiple US time zones or globally. 🎓 Technical or STEM education Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar. 🧩 Familiarity with n8n or similar platforms Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation 💸 – We offer fair and attractive pay. Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. Work/life balance 🏖️ – We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness 🩺 – Europe: We provide benefits according to local country norms.* US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. Future planning 💰 – Europe: We provide pension contributions according to local country norms.* US: 401(k) retirement plan with a 4% employer match. Financial security 🛡️ – Europe: We provide benefits according to local country norms.* US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. * Country-specific details are provided in your contract.

Serve as the primary post-sales partner for strategic enterprise accounts, guiding them from onboarding to scaled adoption and driving revenue through renewals and expansion. | Extensive experience in Enterprise SaaS Customer Success with technical fluency in APIs and integrations, plus a bachelor's degree required. | The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. As a Senior Customer Success Manager, you will serve as the primary post-sales partner for our most strategic enterprise accounts, guiding customers from onboarding to mature, scaled adoption. By running a tight operating cadence of; kickoffs, success plans, QBRs, and renewals you will translate product usage into measurable business value and clearly surfacing ROI. In addition, you will proactively manage risk and escalations, analyze health and adoption signals to unblock progress, and design scalable playbooks and programs that uplift customer outcomes. In close partnership with Support, Solutions Engineering, Product, and Sales, you turn technical success into durable revenue, identifying upsell and cross-sell opportunities, driving renewals, and contributing to ~120% enterprise NRR. What You’ll Be Doing Own a book of n8n’s most strategic enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes Drive onboarding and enablement across technical and business audiences, unblocking implementation and accelerating time-to-value Establish a strong operating cadence (health checks, exec syncs, QBRs), using data and insights to guide priorities and decisions Monitor customer health and product usage signals to proactively identify risks, manage escalations, and keep stakeholders aligned Quantify and communicate business value throughout the lifecycle, building ROI narratives tied to adoption, outcomes, and impact Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account plans that drive growth Partner closely with Support, Solutions Engineering, and Product to resolve blockers quickly and deliver a seamless customer experience Provide structured, actionable feedback to Product and Engineering, representing customer needs and shaping roadmap priorities REQUIREMENTS 🤝 Enterprise Customer Success experience: You’ve owned a book of business for enterprise SaaS customers and can run kickoffs, onboardings and QBRs end-to-end. 📊 Value & outcomes mindset: You’re comfortable translating product usage into measurable outcomes, ROI, and executive-ready narratives 💻 Technical fluency: You can confidently engage with IT/engineering stakeholders (APIs, integrations, auth basics, environments), and you know when/how to escalate 💼 Commercial acumen: You’ve driven renewals and expansion (upsell/cross-sell), with a track record of retention and growth impact 🧭 Operational rigor: You run a clear operating cadence, keep stakeholders aligned, and manage multiple priorities with structure and follow-through 🗣 Clear, high-trust communication: You communicate crisply with both builders and executives, and you’re known for building durable relationships 🤝 Cross-functional leadership: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the journey 🌱 Builder mindset in ambiguity: You thrive in fast-changing environments and take ownership Nice-to-haves 🤖 Automation + AI curiosity: You’ve used automation/AI tools (or iPaaS/workflow platforms) and can bring ideas that improve customer value realization 🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “build the plane while flying it” work 🌍 Multi-region experience: You’ve worked with global enterprise accounts across EMEA/US time zones and complex stakeholder groups 🎓 Technical or STEM education: Degree or equivalent training in a technical field is a plus (Computer Science, Engineering etc.) 🧩 Familiarity with n8n or similar tools: Prior exposure to workflow automation/integration platforms helps you ramp faster n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation 💸 – We offer fair and attractive pay. Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. Work/life balance 🏖️ – We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness 🩺 – Europe: We provide benefits according to local country norms.* US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. Future planning 💰 – Europe: We provide pension contributions according to local country norms.* US: 401(k) retirement plan with a 4% employer match. Financial security 🛡️ – Europe: We provide benefits according to local country norms.* US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. * Country-specific details are provided in your contract.