MVP Health Care

Develop and execute product roadmaps for Growth, Marketing, and Sales systems, aligning with MVP's strategy and driving digital transformation. | Minimum 3-5 years of experience in software product management, proficiency in agile tools, and understanding of product analytics and healthcare industry preferred. | Join Us in Shaping the Future of Health Care At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What’s in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities. The Senior Agile Product Manager will collaborate with Agile Product Management leadership, business partners, MVP stakeholders, and execution teams on roadmap development and solution design for their software products and projects related to MVP’s digital transformation. The role will focus on facilitating and aligning product vision and execution with MVP strategies.Roadmaps must be supported by qualitative and quantitative data and link to outcomes and metrics. This role will be responsible for developing and executing a product roadmap in Growth, Marketing, and Sales in Microsoft Dynamics 365 and other systems. This role will be reporting to the Director, Product Management Customer Experience. What You’ll Do Identify and communicate vision for Growth, Marketing, and Sales implementation via CRM tools and other related systems that align with MVP strategy. Navigate and manage complex, ambiguous environments with confidence and clarity. Communicate product vision, strategy, and progress through compelling written documents and presentations. Facilitate resolution of conflicting perspectives through strategic communication and diplomatic negotiation. Assess customer needs, perform market research, gather business partner needs, and suggest features to deliver meaningful outcomes. Gather and interpret qualitative and quantitative data, then communicate insights from that analysis to inform roadmaps. Work with executive strategy team, business owners, and technical teams to gain alignment on product vision and roadmaps. Work across the business to prioritize epics/features, organize product increments, and present on product roadmaps. Present clear and well-defined goals for product increments. Participate in solution strategy process to ensure that solutions being defined align with increment goals. Track and manage metrics to measure product performance (e.g., adoption metrics, customer satisfaction, conversion rate, etc.). Support and help drive the execution of key initiatives, own the ultimate success and learning from the company’s digital efforts in the Growth, Marketing, and Sales domain. Other duties as assigned by leadership. Skills and Experience Education, Licensures, & Certifications Bachelor’s degree in Business Administration, Computer Science or related field or relevant work experience. Years of Experience (Required & Preferred) Minimum of 3-5 years of hands-on experience working on a software product team, preferably with direct experience as a Product Manager. Required Job Skills Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation Ability to present to both internal and external stakeholders Excellent planning, communication, and organizational skills Ability to influence technical and non-technical partners Ability to be a product evangelist Proficiency of the product management discipline Ability to navigate between long-term strategic needs and tactical short-term perspectives across situations Understanding of the software development lifecycle Ability to translate customer needs into desired product capabilities Understanding of agile methodologies and the scrum framework Ability to plan for and coordinate dependencies across teams Experience with backlog management/agile development tools (e.g. Jira, Azure DevOps) Passionate about customer success and customer results Preferred Job Skills Experience in the healthcare industry with Growth, Marketing, and Sales expertise. Experience in integrating MS Dynamics with web technologies. Experience implementing product analytics supporting analysis of field-level funnel drop-off, feature impact analysis, segmentation of users by properties and behaviors, first touch attribution and key metric alerting. Experience with driving user adoption of a digital product. Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. $121,767.00-$161,949.75 MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com. At MVP Health Care, we’re more than a health insurance company—we’re a mission-driven organization committed to creating a healthier future for all. We believe in the power of innovation, collaboration, and continuous improvement to drive meaningful change.

Lead and develop product managers, manage product roadmaps, collaborate with senior leaders, and drive digital product strategy and innovation. | Bachelor's degree or equivalent experience, 5+ years product team experience including product management, leadership skills, agile knowledge, and strong communication and collaboration abilities. | At MVP Health Care, we’re on a mission to create a healthier future for everyone – which requires innovative thinking and continuous improvement. To achieve this, we’re looking for a Director of Product, Service and Growth Digital Experience to join #TeamMVP. This is the opportunity for you if you have a passion for customer experience, service strategy and human-centered design. What’s in it for you: • Growth opportunities to uplevel your career • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team • Competitive compensation and comprehensive benefits focused on well-being • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you’ll bring: • Bachelor's degree in business administration, Computer Science or related field or relevant work experience. • Minimum of 5 years of hands-on experience working on a product team, preferably with direct experience as a Product Manager. • Previous management/leadership experience required including leading teams and demonstrated collaboration within the organization. • Strong visionary leadership with the ability to inspire and motivate teams. • Strong motivation to enhance internal customer experience and improve operational efficiency drives innovation. • Ability to navigate complex organizational structures and build consensus among diverse stakeholder groups. • Understanding of agile methodologies and scrum framework, familiarity with scaled agile framework (SAFe) and experience with backlog management/agile development tools (e.g. Jira, Azure DevOps). • Humility to play as a team. • Commitment to being the difference for our customers in every interaction • Excellent communication, problem-solving, and adaptability skills. • Hands-on approach to managing product roadmaps and collaborating with cross-functional teams for successful launches. • Curiosity to foster innovation and pave the way for growth. Your key responsibilities: • Develop and establish product strategies across a suite of enterprise digital products, including those for customers, providers, employers, brokers and employees, ensuring alignment with business objectives and market needs. • Guide and manage a team of product managers across multiple digital product experience domains, fostering a culture of continuous improvement and innovation to evolve our digital product offerings. • Mentor and develop product managers to support their career growth, providing guidance, feedback, and opportunities for professional development. • Manage the development of product roadmaps that integrate customer insights and business strategy, supported by both qualitative and quantitative data, to drive product success and market competitiveness. • Collaborate closely with senior leaders on the Digital (IT) team to manage strategic prioritization decisions based on execution capacity and business impact. • Work across the business to assess opportunities for leveraging the product model to support business transformation and drive organizational growth. • Identify and manage key metrics or performance indicators for our digital products, ensuring they align with business goals and drive actionable insights. • Analyze product analytics and key performance indicators, providing actionable recommendations to improve digital product adoption, satisfaction, and overall performance. • Collaborate across the organization to support and evaluate vendor and partner decisions that integrate with our digital products, ensuring seamless and effective partnerships. • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. • Continuously seek opportunities to enhance user experience and operational efficiency by leveraging advanced technologies and innovative solutions. • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you’ll be: Virtual in Eastern Time Zone Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com.