Mr. Handyman

Head the roofing division operations, including sales and project management. | Experience in roofing sales and project management. | We are in the processing of launching our roofing division and looking for someone to head the operation. Ideal candidate will have roofing sales and project management experience. For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. • Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Providing administrative support, managing schedules, and assisting with office needs. | At least one year of administrative experience, strong communication, and computer skills. | Position: Administrative Assistant Job description: We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities. Skills/Qualifications: • Superior customer service • Computer literacy • Oral and written Communication • Customer relations • Organization and planning • Manage a schedule Education/Experience: • Minimum one year of experience • Previous dispatching and construction experience a plus Compensation: Exempt position includes base salary, health benefits and 401k. Compensation: $15.00 per hour For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. • Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Assist customers via phone and in person, schedule and coordinate service appointments, and handle administrative tasks. | Basic customer service skills, computer proficiency, organizational skills, and effective communication. | Role: The customer service representative's (CSR) prime function is receiving customer calls and leads, schedule handyman jobs, dispatch jobs to technicians, liaise with technicians, process jobs and invoices, and manage customer relations. Whenever there is downtime between phone activity, the CSR needs to be able to assist with office administrative functions like billing/invoicing, marketing and customer retention efforts. Qualifications: The qualifications for employment as a CSR do not require technical expertise or carpentry experience. A background of exposure to construction or other home service trades would be preferred but is not mandatory. Successful Mr Handyman employment is based on a number of factors. A customer service rep should be cooperative and have the proper temperament and attitude. They should be people with integrity, possess an air of authority and calmness while being able to motivate employees, competence, and self-esteem. They should be dependable. The most important aspect of the customer service representative's job is the ability to favorably demonstrate the characteristics customers equate with "professionalism." This strategy is far more important than the technical aspects of the service because it is the key element that distinguishes Mr Handyman from its competitors. The CSR will have significant contact with customers and should therefore possess the following characteristics: • Effective phone-based communication with customers and fellow employees • Punctuality • Dependability • Thoroughness and consistency - do what you say you are going to do • Empathy and ability to listen to the customer's situation • Interpersonal skills • Customer service demeanor The CSR will also possess the following characteristics: Follow processes: The CSR must follow the office processes and procedures to ensure a consistent execution of the role. Language proficiency. Employees must read, write, speak and comprehend enough English and cultural slang to effectively deliver and manage the Mr Handyman service strategy as customer contact professionals. Computer proficiency. The CSR must be familiar with basic computer operations and have experience with browsers, online applications, spreadsheets, and internet phones/headsets. Office and organizational skills: The CSR must possess basic organizational, clerical, administrative, planning and organizational skills. POTENTIAL RESPONSIBILITIES: The responsibilities of a CSR consist of, but are not limited to, the following: • Create and maintain the job schedules and communicate any changes to the schedule to the appropriate service technician as required. • Create and maintain all customer records as required. • Complete the sales lead control for all incoming calls from customers. • Check in on all service technicians at the end of day. • Answer prospects' questions on the telephone and via message and email. • Handle customer inquiries. • Send out follow-up communication to prospects as appropriate. • Coordinate and document all communication affecting customers, employees or suppliers. • Telephone contact with customers, to follow up on customer surveys, service calls, and complaints. Compensation: Customer service representatives are paid on an hourly basis. Work conditions: We are committed to providing safe work conditions. The work will be performed in a home office environment along with other people. Work hours: Full time Compensation: $18.00 - $20.00 per hour For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. • Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Performing home repairs, remodeling, and maintenance projects while maintaining customer relationships and managing tools and materials. | At least 10 years of skilled trades experience in home maintenance, repair, and remodeling, with a strong carpentry background and own tools. | For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As Handyman/Carpenter, you are a key member of our team responsible for quality repairs, remodeling, and home improvement projects. You will build customer relationships and uphold our standard for excellent customer service. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You have a strong background of skilled tradesman experience and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: • Complete small to medium repairs, remodeling, and home improvement projects • Communicate with customers about scope of work and cost estimates • Insure the efficient use of materials and maintain adequate stock of necessary equipment • Collect payment and/or payment information from customers for work performed • Keep company vehicle and equipment properly serviced, clean, and in good working order and condition • Complete invoices, daily route sheets, and weekly reports as required • Perform other duties as needed which may include cross-training in related positions Job Requirements: • Skilled tradesman with 10 years of experience in home maintenance/repair and remodeling • Strong carpentry background • Must have own tools fit for many job types • Proficiency to navigate tablet based technology • Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today at www.MrHandymanMD.com and our hiring manager will follow-up! Or call 301-471-8383 Compensation: $45,000.00 - $65,000.00 per year For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. • Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Manage customer inquiries, schedule appointments and technicians, confirm bookings, and ensure customer satisfaction in a home improvement setting. | Strong communication and computer skills, customer-focused attitude, punctuality, organization, and preferably some sales or home improvement experience. | Growing Home Improvement & Home Maintenance contractor looking to hire experienced Customer Service Representative. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the market. The office is in Delray Beach. The ideal candidate will have worked in a home improvement office another trade (Plumbing, Electrician...) or be familiar with home improvement concepts and terminology but most importantly, you are a people person. Duties include, but are not limited to: • Responding to inbound customer inquiries via phone/email • Lead follow up, customer booking & scheduling • Appointment confirmation calls, customer satisfaction calls • Working with Technicians to help schedule jobs • Service Technician schedule management • Account Receivables • Calling customers to find out how their experience was • Working knowledge of social media platforms This position requires: • Must be focused, fearless yet friendly on the phones .... Customers are the reason we exist. 100% customer satisfaction is always our goal • Due to substantial customer contact, a clear voice and excellent communication skills are a must • Strong desktop computing skills, including Microsoft Windows and Office are required. Must be able to quickly learn new applications and be proficient in their use • You must be punctual, well organized and comfortable in a dynamic environment. You must seamlessly juggle required daily activities with the interruption of inbound customer inquiries and Technician dispatch • Initiative, follow through, attention to detail and independent work skills are a must • Above all, you must be customer focused. You are the voice of the company to most customers. • Prior sales and marketing experience is a plus Don't let the Handyman name fool you, we do quality work in nice homes and need experienced, motivated and organized staff that can work directly with customers to successfully complete current projects and open doors to future projects. Prior construction industry experience (in any capacity) is not a 'must have' but is highly desired. This is a full time position, and pay is commensurate with experience. The position, and pay, will continue to grow with the company. We offer paid holiday and vacation pay after an appropriate time in position. For consideration, please apply immediately and include your resume with a cover letter explaining what makes you the best candidate for the Mr. Handyman team. Benefits: Medical, Commission, Bonus, Paid holidays after 6 months, paid vacation after 1 year We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $16.00 - $24.00 per hour For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. • Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Assist carpenters with measuring, cutting, assembling, and maintaining work areas. | Previous construction or carpentry experience, ability to use tools, valid driver's license, reliable transportation, and physical ability to work in various weather conditions. | Benefits: • Company car • Flexible schedule • Free uniforms • Opportunity for advancement • About the Role: We are seeking a motivated Carpenter Helper to join our team at Mr. Handyman of Cape Cod and the Islands. As a Carpenter Helper, you will have the opportunity to work on a variety of projects and assist our skilled carpenters in delivering high-quality craftsmanship to our clients. Responsibilities: • Assist carpenters with measuring, cutting, and assembling materials • Keep work areas clean and organized • Load and unload materials and tools • Follow safety guidelines and procedures • Communicate effectively with team members and clients • Requirements: • Previous experience in construction or carpentry preferred • Ability to use hand and power tools • Reliable and hardworking with a positive attitude • Valid driver's license and transportation • Ability to lift heavy objects and work in various weather conditions • MUST LIVE ON CAPE COD • About Us: Mr. Handyman of Cape Cod and the Islands has been serving the community for over 20 years, providing exceptional home repair and improvement services. Our team is dedicated to delivering top-notch craftsmanship and excellent customer service. Join our team and be a part of a company that values its employees and takes pride in its work. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. • Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.