Molloy College

Provide student and visitor support, manage student records and reports using specialized software, coordinate events and appointments, and supervise student employees. | Some college education, 1 to 3 years related experience, proficiency with Microsoft Office and specific student information systems like PowerFaids, Jenzabar, and Infomaker. | About the position Responsibilities • Serves as the primary point of contact for students, visitors, and university personnel, providing prompt and courteous assistance via phone, email, and in-person interactions. • Apply working knowledge of PowerFaids to locate and interpret student financial aid packages and provide basic guidance regarding documentation and deadlines. • Demonstrate in-depth knowledge of the Jenzabar system, including accessing student records, advisor assignments, and generating reports as needed. • Assist in the preparation and dissemination of departmental reports using Infomaker and SLATE. • Prepare and distribute the SSC Weekly newsletter, highlighting important deadlines, registration holds, and other student-related updates. • Support student engagement and retention efforts through targeted outreach via phone, email, and text using Text Magic; track and document all outreach activities as well as generating reports and extracting relevant information as needed. • Monitor office supply levels and maintain inventory to ensure adequate stock and smooth daily operations. • Coordinate appointment scheduling and manage academic advisor calendars utilizing Acuity scheduling software. • Provide logistical support for departmental events, including scheduling venues through AdAstra and coordinating catering and other event-related needs. • Supervise Federal Work-Study student employees, including organizing materials and resources for new student registration. Requirements • Some College • 1 to 3 years of work related experience • Microsoft Office (Outlook, Word, PowerPoint, Excel) • Infomaker and Powerfaids • Jenzabar Software Benefits • Generous time off • Tuition benefits