MHM Support Services

Assist nursing staff by providing individualized patient care and performing clinical and non-clinical support tasks. | High school diploma or GED required, CNA certification preferred, no prior experience necessary, physical ability to perform patient care duties. | Find your calling at Mercy! Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patients highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient. Position Details: Additional Job Description Mercy Hospital Washington Position: Patient Care Associate (PCA) Department: Medical/Surgical (Med/Surg) Shift: Day Shift | Part-Time | 24 hours/week (Weekend/Holiday Rotation) About the Department Join our 30-bed Medical/Surgical Unit caring for patients with: Gastrointestinal disorders Oncology Urinary tract infections Dehydration Pneumonia COPD Wounds Post-operative care We maintain a 1:6 nurse-to-patient ratio supported by dedicated Patient Care Associates. Our team values teamwork, accountability, and creating a strong sense of belonging. Position Overview Under the guidance of an RN or LPN, the Patient Care Associate plays a vital role in providing individualized patient care to help patients reach their highest wellness. Key Responsibilities Patient Care Associate (PCA) Duties: Obtain vital signs and accurately document in the electronic medical record system Assist with patient needs: meals, bathing, toileting, ambulation, mobility, and transport Provide clerical support as needed Growth Opportunity: Advance your career to Patient Care Technician (PCT) and beyond! Patient Care Technician (PCT) Additional Duties: Phlebotomy and blood culture collection Enteral feeding administration Wound care IV and Foley catheter removal Tracheostomy care and suctioning Training Program Accredited Department of Labor Apprenticeship Program with comprehensive hands-on experience 175-hour training for those without prior experience, completed within 90 days of hire BLS certification required within 1 month of hire Complete PCA competencies within 3 months Qualifications Education: High school diploma or GED required CNA/CPTC certification or enrollment in a healthcare career program preferred No prior experience necessary Physical Requirements: Ability to lift/push/pull up to 50 lbs.; prolonged standing and walking; flexibility to bend, kneel, squat, and reach Preferred: Certified Nursing Assistant (CNA) certification Benefits 💼 Career growth with educational assistance toward nursing degrees 🏥 Health, dental, and vision coverage starting day one 💰 Monthly $100 contribution to Dependent Care FSA (eligible employees) 👶 Paid parental leave 💸 401(k) with employer match from day one 🏖 PTO accrual starts immediately — including volunteer time off 💵 Competitive salary Ready to make a difference with Mercy Hospital? Join our compassionate team and advance your healthcare career today! Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy. Click Here to Learn More about Mercy

Lead and oversee physician practice operations, process improvements, and team management to support organizational growth and profitability. | Requires 5-7 years experience in physician practice operations, supervisory experience, strong communication and organizational skills, and a bachelor's degree. | Find your calling at Mercy! Must have a proven ability to lead, persuade, influence and negotiate with respect to physician practice operations, as well as within Operations Department and among other support departments; have a proven ability to understand and foresee corporate implications of subtle detail changes; have a proven ability to identify and implement cross-functional process improvements; be detail-oriented and well organized; have proven ability to track issues and follow through on resolution; have ability to read, analyze, interpret and use complex business documents, contracts, regulations, policies and procedures; and have strong verbal and written communication and interpersonal skills. Communication and interpersonal skills must include demonstrated ability to communicate effectively and tactfully to internal and external contacts and physicians to present and obtain sensitive information. Must have the ability to exercise sound business judgment within general company policies. Must possess highly effective time management and organizational skills to independently manage team to achieve multiple objectives according to high quality standards. Must be able to work effectively within a team environment. Must contribute to organizations growth and profitability by providing operational expertise to existing and potential physician practices; and serve in a leadership role, providing subject matter expertise, guidance and direction to practice management consultants. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Education: Requires Bachelor's Degree in Business Administration field, Health Care, or equivalent experience. Experience: Requires five to seven (5-7) years previous experience in areas of physician practice operations. Previous supervisory experience required. Other: Must have strong communication, organizational, and analytical skills. Must have familiarity with use of various software packages, such as MS Office, etc. Preferred Education: Graduate Degree preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy. Click Here to Learn More about Mercy