Metronome

Lead a senior engineering team to deliver scalable platform solutions, set technical vision, manage leaders, and drive cross-team execution. | 6+ years engineering management, 8+ years technical experience with distributed systems, strong leadership and communication skills, and commitment to inclusivity. | About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. About the Role Metronome is reimagining the core systems that will define the future of our platform. We’re looking for a senior engineering leader to tackle some of the most technically challenging and strategically important problems in our domain. You will be leading a team of highly tenured and exceptional engineers through a multi-quarter initiative that will transform our platform’s capabilities, accelerate innovation, and establish a durable technical advantage for Metronome. As the leader of this group, you’ll own both short-term delivery milestones and the long-term vision for how this platform evolves to meet customer and business needs. What You'll Do Set organizational and technical direction: Shape the roadmap and vision for your team in collaboration with infrastructure, data, and product leadership. Advocate for the right long-term system investments: Lead cross-cutting initiatives that enable scale, improve margins, and raise the bar for reliability and testing standards. Drive complex cross-team execution: Bring clarity to sequencing, align priorities across stakeholders, and ensure timely, high-quality delivery—making deliberate tradeoffs to balance near-term customer value with long-term platform foundations. Manage and grow leaders: Lead senior engineers and emerging managers. Provide career development, performance feedback, and coaching to build the next generation of technical and organizational leaders. Recruit and retain top talent: Scale the team by hiring exceptional engineers and managers. Foster a high-trust, high-performance culture that values innovation, collaboration, and operational excellence. Impact You'll Have In your first six months, you will have: Driven clarity and momentum on our next-generation compute initiative, ensuring the team delivers measurable progress toward platform scalability and reliability. Built strong trust and alignment with cross-functional partners in product, data, and infrastructure, enabling faster decision-making and clearer tradeoffs. Delivered incremental value to customers while laying the foundation for long-term architectural improvements. Within 12–18 months, you will have: Established the platform as a clear differentiator for Metronome—improving cost efficiency, unlocking new product capabilities, and raising the bar for reliability. Successfully led the organization through complex technical tradeoffs and multi-quarter sequencing, ensuring both near-term delivery and long-term durability. Developed and promoted the next generation of leaders, ensuring the team scales sustainably with Metronome’s growth. Qualifications 6+ years of engineering management experience: Including managing managers or senior/staff ICs and scaling teams through periods of growth and complexity. 8+ years of technical experience: You’ve built and operated distributed systems or platforms at scale and understand platform architecture and reliability deeply. Proven leadership skills: You’ve led teams through ambiguity, made long-term technical bets, and know how to align execution with business goals. Strong organizational and communication skills: You navigate complex stakeholder needs, drive clarity across teams and functions, and communicate tradeoffs to executives. Commitment to inclusivity: You build diverse, inclusive teams and lead with empathy, candor, and authenticity. Compensation The estimated base salary range for this role is $208,000 - $260,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk! Benefits for Full-time employees: Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership Paid parental leave FSA (Flexible spending account) Retirement planning - Traditional and ROTH 401(k) Flexible time off Employee assistance program (mental health benefits) Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Lead and scale the infrastructure engineering team, own platform reliability and performance, architect infrastructure solutions for growth, and drive operational excellence. | 8+ years infrastructure engineering experience with managing engineering managers, expertise in modern infrastructure technologies, operational excellence, and strong communication skills. | About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. About the Role We are looking for an experienced infrastructure leader to own and scale the technical foundation that powers Metronome's platform. As Head of Infrastructure, you'll lead a growing team of ~15 engineers responsible for the real-time systems that process billions of events, millions of invoices and enable some of the world's most innovative companies to build their operations on Metronome. This role combines deep technical expertise with organizational leadership, owning the reliability, scalability, and operational excellence of our infrastructure layer. You'll be responsible for ensuring our platform can handle exponential customer growth while maintaining the enterprise-grade reliability that our customers depend on for their critical business operations. What You'll Do Infrastructure Leadership and Strategy Lead and grow a team of 15+ infrastructure engineers, managing both engineering managers and senior individual contributors while providing mentorship, career development, and technical guidance across multiple teams Build and scale the infrastructure organization structure, defining team responsibilities, establishing clear ownership boundaries, and ensuring effective coordination between infrastructure teams and product engineering groups Own the technical roadmap for Metronome's infrastructure layer as we scale to support larger scale and evolve from commodity solutions to specialized streaming infrastructure Partner with engineering leadership to balance infrastructure investments with product development needs, serving as an enabler for product engineering teams Platform Reliability and Operations Own the end-to-end reliability and performance of real-time systems that process billions of events and millions of invoices with enterprise-grade uptime, latency and correctness requirements Maintain and enhance comprehensive monitoring, alerting, and observability across all infrastructure services Lead incident response and post-mortem processes, ensuring systematic improvements to prevent recurrence and drive operational excellence practices Scaling and Team Development Architect infrastructure solutions that support exponential customer growth and increasingly complex technical requirements Foster a culture of operational excellence where engineers take ownership of system reliability and customer experience Drive hiring and team scaling as infrastructure demands grow with business expansion Impact You'll Have Own critical infrastructure: Lead the technical systems that power the entirety of the Metronome platform ensuring reliability and performance at scale Build a world-class infrastructure organization: Develop and scale a high-performing team that sets the standard for operational excellence Enable massive business growth: Architect and maintain the infrastructure foundation that allows Metronome to support significantly larger customers and more complex billing scenarios Create competitive advantages: Drive the evolution toward purpose-built systems that differentiate Metronome in the market Drive customer confidence: Ensure the technical reliability that enables customers to trust Metronome with their most critical business operations Shape infrastructure excellence: Influence how modern billing infrastructure is built and operated, with autonomy to implement cutting-edge approaches Qualifications 8+ years of infrastructure engineering experience including managing engineering managers and driving cross-organizational initiatives Track record building and scaling engineering teams including hiring, mentoring, and creating processes that support rapid organizational growth Proven track record scaling critical infrastructure at high-growth companies Deep expertise in modern infrastructure technologies including streaming data platforms, distributed systems architecture, cloud platforms, observability stacks, and infrastructure-as-code Strong operational excellence background including SLI/SLO frameworks, incident management, capacity planning, and proactive monitoring systems Experience partnering with product engineering teams as an enabler, balancing infrastructure needs with product velocity and business requirements Excellent communication and technical judgment with experience presenting technical concepts to stakeholders and deep understanding of how infrastructure decisions impact performance, productivity, and business outcomes Compensation The estimated base salary range for this role is $220,000 - 275,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk! Benefits for Full-time employees: Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership Paid parental leave FSA (Flexible spending account) Retirement planning - Traditional and ROTH 401(k) Flexible time off Employee assistance program (mental health benefits) Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Build and lead Metronome's security program, manage security audits and compliance, handle customer security assurance, and partner with engineering to maintain security excellence. | 5+ years in security engineering with software engineering background, hands-on SOC 2 audit experience, cloud security knowledge, excellent communication, and ability to manage multiple initiatives. | About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. About the Role We are looking for a hands-on security generalist to build Metronome's security program as we scale. Security is critical to Metronome, and we've architected our products with security in mind from the get-go—zero trust architecture, principle of least privilege, first-class in-product RBAC and access controls, and strong SOC 1 & SOC 2 compliance. As we grow, we need a dedicated security leader who can build our security team and program, own the program management side of security, and tackle the customer assurance work that needs focused ownership. In this role, you'll be the face of security at Metronome, owning our entire security function with a focus on customer trust building, risk reduction, and engineering enablement. You'll get your hands dirty with everything from SOC audits to security questionnaires to vulnerability management, building the security organization from the ground up. Initially, you'll be a hands-on contributor getting the program off the ground. As we grow, you'll hire and lead the function. The ideal candidate is an opinionated software engineer who focuses on security, understands how secure software gets built, and can build strong relationships with our engineering organization and customers. What You'll Do Security Program Management Take ownership of Metronome's entire security posture, handling everything from vulnerability management to policy updates Coordinate penetration testing, security assessments, and incident response as the primary security point person Manage security tooling, monitoring, and the day-to-day "grungy" security work that keeps us secure Balance multiple security initiatives and priorities across the organization Customer Trust Building Own all customer-facing security work: questionnaires, compliance calls, security reviews, and technical due diligence Manage SOC 1 & SOC 2 audits end-to-end and expand compliance framework as customer requirements grow Serve as the definitive security voice for sales calls, customer meetings, and enterprise security discussions Transform our customer assurance process from shared ownership to dedicated, streamlined execution Engineering Enablement Partner with our 50+ engineer engineering team to maintain security excellence while minimizing development friction, creating a “pit of success”, where building secure software is the natural, easy path Review security architecture decisions and provide security guidance that accelerates rather than blocks development Build security processes that scale with our engineering culture and rapid growth pace Future Organization Building Set the security vision and roadmap for Metronome's security program Initially execute against that roadmap as an individual contributor, but define and hire against the roadmap to build your team Scale the Metronome security team to be a world-class security organization Impact You'll Have Lead security at a company that gets it right: Take ownership of a sophisticated security program built on strong foundations and scale it for the next phase of growth Build a world-class security organization: Create the security function from scratch, defining culture, processes, and team structure that will become the blueprint for other companies Drive customer trust at scale: Own the security reputation that enables Metronome to win complex enterprise deals and maintain customer confidence Shape security innovation: Influence how security engineering is done at a fast-growing company, with the autonomy to implement cutting-edge approaches Qualifications At least 5+ years of experience in security engineering, with a strong software engineering background before. Hands-on experience with SOC 2 audits, compliance frameworks, and customer security assurance Deep understanding of cloud security, modern security architectures and tooling Track record of building relationships with engineering teams and being seen as an enabler Excellent communication skills with experience presenting to customers and executives Self-starter who can work independently and manage multiple security initiatives We don't filter based on current expertise, so at Metronome you will learn: AWS (S3, RDS, API Gateway, ECS, Fargate, Lambda, MKS, and more!) Infrastructure as Code (Terraform, Serverless Framework) Languages (Python, Typescript, Java - for working with Kafka) Frontend Tools and Frameworks (React, Apollo GraphQL, Webpack, React Testing Library) CI/CD (AWS CodePipeline & CodeDeploy, CircleCI) Compensation The estimated base salary range for this role is $196,800 - $246,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk! Benefits for Full-time employees: Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership Paid parental leave FSA (Flexible spending account) Retirement planning - Traditional and ROTH 401(k) Flexible time off Employee assistance program (mental health benefits) Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.