2 open positions available
Lead sales strategies and client relationship management to increase revenue and market presence. | Requires 3-5+ years hotel sales experience with luxury market knowledge and CRM proficiency. | About Method Co. & Book Tower Method Co. is an industry-leading hospitality company known for creating distinctive hotels, restaurants, and lifestyle destinations across the United States. Method Co. blends thoughtful design, elevated service, and innovative food & beverage concepts to create properties that feel both culturally relevant and deeply connected to their neighborhoods. Book Tower is one of Detroit’s most iconic historic landmarks, meticulously restored and reimagined as a luxury mixed-use destination. Located in the heart of downtown Detroit, the property features a luxury hotel, chef-driven restaurants, event spaces, and residences — bringing new energy to a building that has defined the city’s skyline for nearly a century Position Overview The Senior Sales Manager plays a key role in driving revenue and market presence for Book Tower. This position is responsible for developing strategic sales initiatives, cultivating high-value client relationships, and securing corporate, group, and event business that aligns with the property’s positioning and revenue goals. The ideal candidate is a proactive hospitality sales professional with a strong network, a strategic mindset, and a proven ability to close business in competitive urban markets. Key Responsibilities Revenue & Business Development * Develop and execute proactive sales strategies to increase occupancy, ADR, and overall hotel revenue. * Identify and pursue new corporate, group, and event business opportunities. * Maintain a strong pipeline through active prospecting, networking, and market research. * Achieve and exceed monthly, quarterly, and annual sales targets. * Proactively target new market segments and develop strategies to penetrate them. Client Relationship Management * Build and maintain strong relationships with corporate accounts, travel managers, event planners, and industry partners. * Conduct regular sales calls, site visits, and client presentations. * Represent the hotel at industry events, networking opportunities, and trade shows. * Negotiate contracts and close deals that align with hotel revenue goals. Strategic Collaboration * Work closely with revenue management, operations, and marketing teams to ensure alignment with sales strategies. * Participate in weekly revenue meetings and strategic planning sessions to evaluate performance and market opportunities. * Collaborate with marketing to support promotional campaigns and lead generation initiatives. Sales Administration & Reporting * Maintain accurate records of sales activities and pipeline in CRM systems. * Track and report on sales performance, forecasting, and market trends. * Monitor competitive activity and provide insights that inform sales strategy. Qualifications * 3–5+ years of hotel sales experience, preferably within luxury, lifestyle, or full-service properties. * Proven ability to generate new business and exceed revenue targets. * Strong network within corporate, group, and event planning communities. * Excellent communication, negotiation, and presentation skills. * Experience using hotel CRM and sales systems (Delphi, Salesforce, or similar). * Ability to thrive in a fast-paced, entrepreneurial hospitality environment Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Developing client relationships, managing sales activities, and meeting revenue targets in a hotel setting. | Minimum 3-5 years of hotel or event sales experience, proficiency with CRM systems, and strong negotiation skills. | ROOST Detroit is a unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stay. Our brands provide personalized services and thoughtfully designed accommodations that meet the emotional and creature comfort needs of our guests. Everything ROOST does is based upon human interaction and design. Position Summary The Senior Sales Manager will provide guidance and leadership to the sales team. This position drives revenue by developing relationships with key clients, negotiating and securing bookings for hotel rooms and private events. This role requires a deep understanding of hotel sales and event management, focusing on delivering exceptional service and maintaining long-term business relationships while meeting or exceeding revenue targets. We are looking for a Senior Sales Manager that will bring continued success to our brands. Here’s how our leaders are remarkable: ● You welcome the entrepreneurial mindset and can balance strategic planning with hands-on leadership. ● You have experience with growing market share and know how to aggressively prospect key client relationships within the market. ● You place service and our guests needs first and lead the team by example in all guest interactions. ● You let the customers’ needs guide you and seek to provide authentic, kind service. Job Description ● Work daily on scheduling client meetings to create new opportunities, maintain relationships, and increase overall bookings. ● Responsible for proactively soliciting new business, managing groups, and extended stay related opportunities. ● Duties include, but not limited to direct mailings, sales blitzes, soliciting promotions to local businesses, tele-prospecting, attending trade shows, chamber events, and marketing. ● Actively upsells each business prospect to maximize revenue opportunity and to achieve both individual and team related goals. ● Assist with all sales activities that would encompass the Method Co portfolio. ● Greet all incoming prospective guests and clients by conducting property tours, qualifying the prospect, and reviewing availability. ● Utilize the Sales CRM for all client related information; record detailed sales notes and opportunities, maintain action plans, and deliver timely sales reports. ● Actively engage with the operation team to maintain brand standards. In this role, you will have the opportunity to make a difference in the lives of our guests, employees, investors, and communities. We are looking for someone who understands what it means to enlighten our guests and believes in our culture as much as we do. Requirements ● Bachelor’s degree in Hospitality Management, Business, or a related field preferred. ● Minimum 3-5 years of experience in hotel sales or private event sales, with a track record of meeting or exceeding sales targets. ● Strong knowledge of the hospitality industry, including sales cycles and event planning. ● Excellent negotiation, communication, and interpersonal skills. ● Proficiency in CRM systems, sales reporting, and forecasting tools. ● Ability to manage multiple projects and clients simultaneously while maintaining attention to detail. ● Creative problem-solving abilities and a customer-focused attitude.
Create tailored applications specifically for Method Co. with our AI-powered resume builder
Get Started for Free