Mesh

Manage and grow a portfolio of high-potential accounts, driving activation, expansion, and renewals, while collaborating across teams to ensure customer success. | Requires 5+ years in strategic account management within payments, fintech, or crypto, with proven success in driving customer growth and renewal, and familiarity with payment networks and APIs. | About Mesh At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy. Join us! Overview Mesh is hiring a Strategic Account Manager to help our most promising customers unlock their full potential. You’ll own the post-sale journey end to end—driving activation, accelerating adoption, leading QBRs, and spotting expansion opportunities that turn strong customers into long-term growth partners. This role lives at the intersection of relationships and results. You’ll work closely with business, product, and engineering stakeholders, build a deep understanding of how crypto moves, and stay laser-focused on increasing volume, expanding use cases, and securing renewals. If you enjoy solving complex problems, influencing across teams, and turning infrastructure into real business impact, this role is for you. What You'll Do Own a portfolio of high-potential accounts, leading relationship management, performance tracking, and growth strategy Drive customer activation and adoption by removing onboarding blockers and coordinating across internal teams to get customers live and scaling Build and manage success plans, run MBR’s/QBRs and check-ins, track performance against goals, and proactively identify risk Identify and execute growth opportunities across transaction volume, new use cases, products, and merchant or end-user activation Own renewals and support commercial negotiations, including pricing and contract terms, in partnership with Sales and Customer Success leadership Partner with Engineering, Product, and Support to resolve issues and ensure customers consistently realize value from Mesh Share customer feedback and market insights with Product and GTM teams to inform roadmap and strategy Travel up to 25% to meet customers and represent Mesh at industry events Who You Are Bachelor’s degree or equivalent practical experience 5+ years in strategic account management or customer-facing roles within payments, fintech, or crypto Deep understanding of payment networks, APIs, and integration workflows; experience with crypto or stablecoins is a plus Proven track record of driving customer activation, expansion, and renewals across a portfolio Commercially savvy, comfortable leading pricing discussions, contract negotiations, and revenue-focused conversations Clear, confident communicator who builds trust with both technical and business stakeholders Data-driven and highly organized, with the ability to manage multiple priorities and focus on what drives the most impact Builder mindset, excited to create scalable processes, playbooks, and better ways of working Why You’ll Love It Here At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be. How We Care For Our Team We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best. We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work. Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Designing, developing, and maintaining scalable Web3 systems, including on-chain and off-chain components, with a focus on security and reliability. | 5-7+ years of full-stack Web3 experience, with hands-on skills in wallet integrations, smart contracts, DeFi primitives, and distributed systems. | This a Full Remote job, the offer is available from: Europe About Mesh At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy. Join us! Overview We are seeking a talented and experienced Senior Full Stack Software Engineer (Web3) with a strong background in building modern web applications and scalable backend systems. As a member of our team, you will play a crucial role in designing, developing, and maintaining our innovative software solutions, including integrating Web3 functionality such as wallet connections, signing flows, and on-chain/off-chain interactions. Mesh is a global company with headquarters in San Francisco, California USA. This candidate will work closely with the Engineering and Product teams spread across North America, Europe and India. What You'll Do • Design, build, and operate production-grade Web3 systems used by real customers and assets at scale. • Own features end-to-end across frontend, backend, and on-chain components (with depth aligned to your strengths). • Lead the design and implementation of complex workflows involving wallets, transactions, settlements, and orchestration. • Partner closely with product, design, and external teams to turn ambiguous requirements into robust technical solutions. • Improve system reliability, security, and performance across distributed and on-chain components. • Mentor other engineers and contribute to engineering best practices, architecture reviews, and technical direction. Who You Are • 5-7+ years of professional experience as a Full-stack Web3 Engineer with production experience across frontend, backend, and on-chain components, comfortable owning systems end-to-end. • Hands-on experience with Web3 building blocks, such as wallet connectivity/integrations, dApp development, blockchain RPCs and indexing, and/or on-chain/off-chain payment & settlement flows. • Familiar with DeFi primitives (e.g., DEXs, swaps, lending, trading platforms) and how they work in real systems. • Experience with some combination of: • Modern frontend frameworks (e.g., TypeScript, React, Redux) • Backend services and APIs (e.g., C#, Node.js, Go, Java, or similar) • Smart contracts and on-chain interactions (e.g., Solidity) • Strong understanding of the transaction lifecycle (signing, submission, execution) and a security-first mindset when designing Web3 systems. • Solid fundamentals in building scalable, reliable, observable distributed systems (monitoring, logging, tracing, performance). • Frontend-leaning or backend-leaning profiles are welcome, as long as you have shipped Web3-enabled systems in production and want to expand your scope over time. Why You’ll Love It Here At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be. How We Care For Our Team We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best. We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work. Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This offer from "Mesh" has been enriched by Jobgether.com and got a 77% flex score.

The Support Engineer will respond to technical issues and questions, triage issues internally, and join live troubleshooting calls with customers. They will also create and maintain support documentation and identify repeat issues to propose solutions. | Candidates should have 3-5 years of experience in technical support or fintech roles, with strong knowledge of APIs and integrations. Clear communication skills and the ability to problem-solve independently are essential. | About Mesh Founded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms to enable seamless digital asset payments and conversions. By unifying these platforms into a single network, Mesh is pioneering an open, connected, and secure ecosystem for digital finance. Mesh has raised over $120M in funding and is backed by notable investors including Paradigm, PayPal Ventures, Galaxy Ventures, Money Forward, QuantumLight, Samsung Next, Consensys, and more. For more information, visit https://www.meshconnect.com/. Overview We’re hiring a Support Engineer to join Mesh’s growing Customer Success team. This role will serve as the technical frontline for helping customers troubleshoot and resolve product, integration, and API-related issues. The ideal candidate is customer-obsessed, technically savvy, and comfortable working cross-functionally to ensure a high-quality customer experience. While based in the U.S., this role will provide partial overlap with APAC-based customers as needed. Responsibilities Respond to technical issues and questions via Slack, Telegram, email, and Pylon Triage issues internally using Datadog, Amplitude, and other tools Join live troubleshooting calls with customers to resolve API/SDK or product challenges Partner closely with Solutions Architects to support active integrations Escalate product bugs and unclear behavior to Engineering with clear context Create and maintain support documentation and internal troubleshooting guides Identify repeat issues and propose solutions to improve the product or workflow Requirements 3–5 years in technical support, fintech onboarding, or implementation roles Strong experience with APIs, SDKs, Postman, JSON, and RESTful integrations Clear, structured communication skills (written and verbal) Ability to problem-solve quickly and independently across tools and systems Domain experience in crypto, payments, or fintech preferred Experience with automation and AI workflows Bonus if you have Experience supporting Web3 wallets, exchanges, or compliance-sensitive workflows If you are passionate about building simple solutions to complex problems and are obsessed with creating and building value, we would love to hear from you. Join our dynamic team and contribute to the development of cutting-edge fintech solutions! We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you're looking for an exciting opportunity to help build a rapidly growing company and make a significant impact, we encourage you to apply.