Merry Maids

Clean customer homes using provided procedures and equipment, ensuring high-quality service and customer satisfaction. | Ability to differentiate cleaning products, read instructions, lift 20 lbs., and have strong communication skills. | Company and Culture Merry Maids is a professional housecleaning company that offers the best cleaning solutions and customer service to our clients. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. • Paid Training • Competitive Pay • Flexible Schedules • Career Path Opportunities • Positive team atmosphere Job Position Description: Professionally clean customer homes using Merry Maids' unique cleaning procedures and products. As a team member, you will be responsible to provide exceptional customer service by consistently cleaning homes. Responsibilities: • Use Merry Maids cleaning products and procedures to clean in customer homes • Use provided equipment including vacuums and microfiber cleaning cloths • Clean all surfaces in home, including fans, blinds, light fixtures, baseboards, fixtures, counters, showers, toilets, cabinets, and floors • Ability to clean floors on hands and knees in kitchens and bathrooms • Vacuum all stairs, carpet, hard surface floors and furniture • Move all reasonably movable furniture to clean under and behind • Carry all cleaning products and equipment to and from office, vehicle, and customers' homes • Assist in keeping supplies stocked and maintain equipment • Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time • Has respect and understanding for co-workers and customers Qualifications: • Ability to differentiate between cleaning products and uses • Ability to read cleaning instructions • Strong communication and customer service skills • Ability lift and carry 20 lbs. of equipment • Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew and cleaning solutions • Ability to drive to and from various job sites This Job Description is intended to describe the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort. Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Provides general facilities administration support, including data entry, scheduling, and customer service, with some involvement in HR and sales activities. | High school diploma/GED plus 2 years of customer service experience, proficiency in Microsoft Office, and strong organizational and communication skills. | Position Overview: Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assistant with new hire paperwork, orientation, and training. Responsibilities: • Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices. • Creates and updates schedules with new customer information and provide team members with daily appointments/routes. • Perform sales bids over the phone and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing. • Assists with new hire paperwork, orientation, and training. • Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training. • Answers phones and provide excellent customer service • Confirms customer appointments. • Prepares laundry for the following day. • May occasionally function as a team member or solo cleaner as needed. Education and Experience Requirements • High school diploma/general education degree (GED) plus 2 years of customer service required Knowledge, Skills and Abilities • Personal time management and organizational skills • Verbal and written communication skills • Dependable and adaptable to operate within a fast-paced work environment • Ability to drive to customer homes as needed • Ability to differentiate between variously colored cleaning products by identifying the color or product name • Ability to define specific uses of cleaning products • Ability to read and understand cleaning instructions indicated on customized service reports • Microsoft© Office applications (Word, Outlook, PowerPoint, Excel) Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort. Compensation: $15.00 - $17.00 per hour Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Provide facilities administration support including data entry, scheduling, payroll submission, customer appointment confirmation, and occasional cleaning duties. | High school diploma or GED with 2 years of customer service experience and basic computer and communication skills. | Position Overview: Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assistant with new hire paperwork, orientation, and training. Responsibilities: • Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices. • Creates and updates schedules with new customer information and provide team members with daily appointments/routes. • Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing. • Assists with new hire paperwork, orientation, and training. • Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training. • Answers phones and directs calls to appropriate party. • Confirms customer appointments. • Prepares laundry for the following day. • May occasionally function as a team member or solo cleaner as needed. Education and Experience Requirements • High school diploma/general education degree (GED) plus 2 years of customer service required Knowledge, Skills and Abilities • Personal time management and organizational skills • Verbal and written communication skills • Dependable and adaptable to operate within a fast-paced work environment • Ability to drive to customer homes as needed • Ability to differentiate between variously colored cleaning products by identifying the color or product name • Ability to define specific uses of cleaning products • Ability to read and understand cleaning instructions indicated on customized service reports • Microsoft© Office applications (Word, Outlook, PowerPoint, Excel) Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort. Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Perform professional home cleaning using specific products and procedures while maintaining customer satisfaction and assisting with equipment maintenance. | Ability to perform physical cleaning tasks, drive to job sites, pass background and drug checks, and hold a valid driver's license with insurance. | SUMMARY: Professionally clean customer homes using Merry Maids' unique cleaning procedures and products. Overall objectives are to leave the home looking and smelling freshly cleaned and groomed. ESSENTIAL FUNCTIONS: • Uses Merry Maids' cleaning products and procedures to clean, dust cobwebs, cleaning all hanging light fixtures and dusting baseboards and windowsills each cleaning. • Uses Merry Maids' cleaning products and procedures to clean, sanitize, and deodorize all bathroom fixtures, showers, tubs, toilets, sinks, mirrors and vanities. • Uses Merry Maids' cleaning products and procedures to clean kitchen appliances, counters, cabinets, tables and chairs. • Vacuum stairways and vacuum or sweep and then wash all hard surface floors on hands and knees using Merry Maids' products and procedures. • Moves all reasonably moveable furniture in rooms to clean under and behind. Vacuums all upholstered furniture, including under all cushions each cleaning. • Carries cleaning products and equipment to and from office, vehicle, and customers' homes. • Assists in maintaining clean and fresh appearance of the office. • Assists Team Captain in refilling cleaning kit and performs required equipment maintenance at the end of the workday. • Contributes to a positive work climate with a pleasant attitude and contributes to the overall team effort of the company including being in uniform, dependable and on time. • Has respect and understanding for co-workers. • Contributes to the overall goal of maintaining quality customer service. • Attends and participates in weekly staff meetings. • Performs other reasonable, related duties as assigned or requested. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The attributes listed below are representative of the knowledge, skills and/or ability preferred for the position. EDUCATION, EXPERIENCE, AND/OR TRAINING: • Ability to differentiate between variously colored cleaning products by identifying the color or product name. • Ability to define specific uses of cleaning products. • Ability to read cleaning instructions indicated on customized service reports. • Ability to communicate with the Team Captain to ensure the customers' expectations are met. PRIMARY REQUIREMENTS: • Ability to drive to and from various job sites as needed. • Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew and cleaning solutions • Ability to lift and carry 20 pounds of equipment in and out of an average of 4 homes a day, but as many as 6 homes a day. This may include climbing stairs while carrying equipment. Ability to load and unload equipment from cars. • Ability to perform wet-work on the knees 60% of working time to clean kitchen and bathroom floors, showers and tubs; wipe countertops at waist height 20% of the time; bend for toilets and finishing showers and tubs at knee height 10% of the time; and reach shoulder height or above 10% of the time to finish the rooms. • Perform dry-work with the ability to reach, pull, and stoop to make beds 5% of the time; reach, lift and pull to operate a vacuum cleaner that weighs up to 12 pounds 60% of the time; carry and operate a portable vacuum that weighs 6 pounds (and can be strapped diagonally across the shoulder) 15% of the time; dust furniture from floor to overhead 20% of the time. Dusting will involve bending, stooping, reaching, kneeling, and moving small furniture. LICENSES/CERTIFICATIONS: • Valid driver's license • Current liability insurance on automobile OTHER CRITIERIA: • Ability to pass criminal background check • Ability to pass motor vehicle records check • Ability to pass drug screening This Job Description is intended to describe the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $20,000-$30,000 Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.