Mekdam Technical Services

Administer and support enterprise Windows systems including Active Directory, Intune, SCCM, Citrix, and scripting for automation and escalation handling. | 5+ years enterprise Windows systems administration with Tier 2/3 escalation experience, proficiency in Active Directory, Intune, SCCM, Citrix, PowerShell scripting, and relevant certifications. | Qualifications Bachelors degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline Experience: 5+ years in enterprise Windows systems administration with at least 2 years handling Tier 2/3 escalations. Knowledge and/or Experience Technical Skills: o Proven expertise administering Active Directory, Hybrid Entra ID, and DNS/DHCP core services. o Hands-on experience with Intunes / System Centre Configuration Manager (SCCM) o Solid understanding of the architecture and dependencies of Exchange Online, Teams/Webex, and OneDrive. o Citrix Virtual Apps & Desktops operations (Studio, Director, Workspace) and Windows RDS. o Working knowledge of Trellix ENS/DLP/Application Whitelisting o Scripting: PowerShell proficiency (functions, modules, REST/Graph calls). o Virtualization technologies o Certifications (Recommended): Microsoft Identity & Access Administrator (SC-300),MCSA/MCSE, Citrix CC-VAD, ITIL v4 Foundation.