Marvin Behavioral Health

Own and maintain the AWS-based infrastructure while managing day-to-day IT support. Implement security policies and drive automation across IT and cloud operations. | Candidates should have 5+ years of experience in IT operations and cloud infrastructure, ideally in a startup or healthcare setting. Hands-on experience with AWS and a security-first mindset are essential. | Marvin is on a mission to end healthcare worker burnout. We partner with leading hospitals and healthcare employers across the U.S. to provide a proprietary mental health care platform for their physicians, nurses, and staff. We are looking for a highly driven and versatile, proactive, and security-minded IT professional to join us as our first dedicated IT hire. You’ll own everything from high-level cloud and security infrastructure to day-to-day IT support, helping us scale securely and efficiently. This role blends DevOps, cloud administration, and compliance responsibilities with hands-on IT support—ideal for someone excited to shape systems from the ground up in a fast-paced, mission-driven environment. Key Responsibilities: Own and maintain our AWS-based infrastructure, ensuring scalability, uptime, and cost-efficiency. Manage infrastructure-as-code using tools like Terraform. Collaborate with engineering to support CI/CD pipelines, dev/test environments, and production deployments. Proactively identify areas for automation across IT and cloud operations. Implement and enforce security policies, with a strong focus on HIPAA and other regulatory frameworks. Monitor and manage endpoint security, data protection, and user access controls. Conduct risk assessments, audits, and ensure secure offboarding procedures. Serve as the go-to resource for IT support: provisioning devices, resolving technical issues, and maintaining internal systems. Set up, manage, and decommission user accounts and credentials (Okta, Google Workspace, etc.). Drive onboarding and offboarding workflows for all employees. Maintain and improve help desk processes and documentation. Create and maintain IT policies, runbooks, and internal documentation. Educate employees on best practices around security, tools, and operations. Recommend and implement improvements to IT systems as the company scales. Qualifications: 5+ years of experience across IT operations, support, and cloud infrastructure—ideally in a startup or healthcare setting. Hands-on AWS experience, including EC2, IAM, S3, CloudWatch, and VPC networking. Infrastructure-as-code skills (Terraform, CloudFormation, or similar). Security-first mindset, with working knowledge of HIPAA or similar compliance standards. Fluency in user management (e.g., Okta, Active Directory, Google Workspace). Strong problem-solving and communication skills—you can explain technical topics to non-technical colleagues with clarity and empathy. Comfortable being a team of one with the potential to build and lead as we grow. Additional Preferred Qualifications: Experience with healthcare platforms (EHRs, telehealth systems, etc.) Scripting or automation using PowerShell, Bash, or Python Certifications: AWS (DevOps, SysOps, or Networking), CompTIA Security+, Network+, or equivalent

Design and optimize automated lifecycle marketing programs and campaigns to drive enrollment and retention for health system clients. | 5-8 years in marketing operations or growth marketing with strong skills in marketing automation platforms, lifecycle journey management, and data-driven campaign analysis. | Growth Email Marketing Manager About the Role Marvin is seeking a data-driven, systems-minded Growth Email Marketing Manager with deep expertise in email and lifecycle marketing, and a strong understanding of B2B2C and B2B go-to-market dynamics— within healthcare or health tech. In this role, you’ll focus on designing and optimizing marketing infrastructure and automated engagement programs that drive enrollment, retention, and product utilization across Marvin’s health system partners. You will lead the orchestration of multi-step, data-informed lifecycle journeys, ensure efficient campaign operations, and build the tooling, testing frameworks, and analytics needed to scale our impact across both B2B and B2B2C channels. Key Responsibilities • Own lifecycle program strategy and execution, including automated onboarding, re-engagement, and retention journeys tailored to health system clients and their clinician populations • Lead marketing ops infrastructure and tooling, managing campaign workflows, audience segmentation, lead routing, and experimentation frameworks via platforms like Iterable • Develop and maintain a marketing operations roadmap, focused on automation, integration, and scalability of lifecycle communications • Build and manage dynamic audiences and lifecycle cohorts, leveraging behavioral and demographic data and AI tools to tailor campaign triggers and messaging • Partner with Data, Product, and Engineering to improve data access, event tracking, and marketing attribution • Analyze campaign and lifecycle performance (email engagement, conversion rates, cohort retention) and deliver actionable insights to leadership • Collaborate with Content and Client Success to align lifecycle strategy with B2B partner goals, onboarding flows, and client milestones • Ensure compliance and deliverability best practices across all communications Qualifications • 5–8 years of experience in marketing operations, lifecycle marketing, or growth marketing, ideally in B2B2C or SaaS settings • Deep proficiency with marketing automation platforms like Iterable, HubSpot, or Braze • Experience building and managing complex lifecycle journeys and operational workflows • Strong analytical skills and experience with campaign experimentation and A/B testing • Familiarity with CRM and customer data platform integrations (e.g., Salesforce, Segment) • Ability to communicate technical concepts and marketing insights across cross-functional teams • Comfortable operating in a high-growth, fast-paced startup environment • Passionate about healthcare and building systems that support clinician wellbeing Compensation Range: $120K - $140K