LMSI, LLC dba Lighthouse Lab Services

The Field Service Engineer will perform on-site repairs and preventative maintenance of laboratory instrumentation while providing technical support to clients. They will also assist in scheduling and performing new product installations and operator training at customer sites. | Candidates must have a minimum of 4 years of experience servicing HPLC/UPLC systems and a strong knowledge of chromatography principles. An associate or bachelor's degree in a relevant field is required. | Field Service Engineer II - HPLC / UPLC Systems Location: 60-70% Travel - Anywhere in US near a major national airport, Mid-west or East coast preferred Compensation: $43–46/hour + full benefits Lighthouse Lab Services is the nation's premier medical laboratory consulting, management, and recruiting company with a collaborative team of scientists, consultants, field service engineers, and industry experts. We are a dedicated team of professionals who value innovation, quality, and a commitment to making quality lab testing more accessible. Position Overview We are seeking a Field Service Engineer II with over 4+ years of specialized expertise in HPLC / UPLC systems including routine and incident-based instrument maintenance and repairs. Previous OEM or third-party service experience with Agilent 1100/1200/1260 Infinity, 1290 UPLC; Waters Alliance and Acquity UPLC; Shimadzu Prominence and Nexera platforms. Key Responsibilities, include, but not limited to Perform on-site repairs and preventative maintenance of laboratory instrumentation. Provide technical support via phone and email to clients. Coordinate with manager to escalate service calls if a customer remains down for more than 8 hours. Monitor and analyze preventive maintenance (PM) and service metrics to ensure high customer satisfaction and instrument performance. Assist in scheduling, coordinating, and performing new product installations, operator training, and assay validation activities at the customer site. Provide in-service training to customers on operations and general preventive maintenance as required when the pattern of service problems dictates. Interpret and troubleshoot using component block diagrams, assembly drawings, and wiring schematics. Ensure all service activities are documented in compliance with Quality System standards. Complete administrative duties including travel planning, expense reporting, and parts ordering. Education Associates or Bachelor’s degree in Chemistry, Medical Laboratory Sciences, Engineering, Medical Technology, Clinical Laboratory Science, or equivalent experience. Experience Minimum of 4+ years of experience servicing HPLC/UPLC systems (Agilent, Waters, and Shimadzu required). This includes performing routine and incident-based instrumentation maintenance and repairs. Strong knowledge of chromatography principles and laboratory practices. Hands-on troubleshooting skills with mechanical, electrical, and software-related issues. Previous OEM or third-party service experience with Agilent 1100/1200/1260 Infinity, 1290 UPLC; Waters Alliance and Acquity UPLC; Shimadzu Prominence and Nexera platforms Familiarity with chromatography data systems (e.g., Empower/MassLynx, MassHunter, OpenLab ChemStation, LabSolutions). Compensation and Benefits Hourly rate: $43-46/hour Medical, Vision, and Dental insurance 15 days Paid Time Off to start (vacation and sick days) 10 Paid Holidays 401(k) retirement plan with up to 4% Company match Company-paid Life + AD&D, Short- and Long-Term Disability Paid Volunteer Time Off Partially Paid Medical Leave / Paid Parental Leave It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities. If at any time during the application process, you need an accommodation, please contact hrsupport@lighthouselabservices.com for assistance. Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com

The Field Ops Specialist will travel weekly to client sites to support laboratory startups, including installing instruments, performing validations, and training lab personnel. This role also involves troubleshooting technical issues and collaborating with Quality and Operations leaders to implement corrective actions. | Candidates must have a Bachelor's degree in a relevant field and a minimum of 3 years of high-complexity lab experience, including 2+ years in LCMS data analysis. Hands-on experience with LCMS platforms and familiarity with clinical analyzers is also required. | Field Operations Specialist Remote | Weekly Travel (~80%) Salary: $72,000 – $82,000 | Full-Time + Benefits At Lighthouse Lab Services, our mission is Making Quality Lab Testing Accessible. As the nation’s leading provider of laboratory consulting and recruiting services, we help labs launch, grow, and succeed. We’re seeking a Field Ops Specialist to join our Consulting Department. This vital role supports the startup of client laboratories by traveling onsite to provide setup, training, troubleshooting, validations, and other critical functions. You’ll be the key partner in getting client labs testing live—quickly, efficiently, and compliantly. If you want to accelerate your career as a laboratory consultant while making an immediate impact, we’d love to hear from you! What You’ll Do Travel weekly (~80%) to client sites to support laboratory startups. Install instruments, perform validations, and train lab personnel. Troubleshoot technical issues and advise on lab workflows, layouts, and equipment. Collaborate with Quality and Operations leaders to implement corrective/preventive actions. Prepare reports, maintain quality control charts, and create/verify lab records. Support compliance documentation, training, and process improvements. When not traveling, assist with data verification, reporting, and client/team consultation. What We’re Looking For Bachelor’s degree in Chemistry, Biology, Molecular Biology, or Medical Laboratory Sciences. Minimum 3 years of high-complexity lab experience, including 2+ years in LCMS data analysis. Hands-on experience with LCMS platforms (ABSciex, Agilent, Shimadzu). Familiarity with clinical analyzers (AU, Indiko, or similar). Skilled in technologist training with the ability to guide lab staff. Candidates located near a national airport, preferably in the Charlotte, NC or Dallas, TX area. Preferred: LCMS method development & troubleshooting. Infectious disease testing using rtPCR platforms (QuantStudio, QIAquant, etc.). Statistical analysis with EP Evaluator or spreadsheets. National certification (NRCC, MLS(ASCP), MB(ASCP)). Why Join Lighthouse? Competitive pay: $72,000 - $82,000 Day 1 Benefits: Medical, dental, and vision coverage 15 PTO days + 10 holidays 401(k) with up to 4% company match Company-paid life and disability insurance Paid Volunteer Time Off Partially paid medical and parental leave Equal Employment Opportunity: It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities. If at any time during the application process, you need accommodation, please contact hrsupport@lighthouselabservices.com for assistance. Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com

Perform complex on-site service and repair tasks for chemistry analyzers, including installation and maintenance. Provide remote support and serve as a senior point of contact for technical issues while ensuring customer satisfaction. | Candidates must have a minimum of 8-10 years of experience in industrial or clinical laboratory settings, with expertise in specific OEM platforms. An associate or bachelor's degree in a relevant field is required, along with strong analytical and communication skills. | Field Service Engineer III - Chemistry Analyzers Location: 80% travel - Midwest Region (Indiana, Ohio, Kentucky) Compensation: $40-44/hour + benefits Lighthouse Lab Services is the nation's premier medical laboratory consulting, management, and recruiting company with a collaborative team of scientists, consultants, field service engineers, and industry experts. We are a dedicated team of professionals who value innovation, quality, and a commitment to making quality lab testing more accessible. Position Overview We are seeking a Field Service Engineer III with over 8+ years of specialized expertise in OEM platforms such as Beckman Coulter AU Series automated chemistry analyzers, Thermo Indiko, and Abbott BioLis ImmTox. Key Responsibilities Perform complex on-site service and repair tasks, including installation, preventive maintenance, troubleshooting, and calibration of immunoassay instruments and associated automation. Provide remote phone support and onsite troubleshooting and maintenance guidance to internal team members as well as for clients. Serve as a senior point of contact for escalated technical issues and provide mentorship to junior FSEs. Maintain a high level of customer satisfaction by ensuring prompt response, clear communication, and technical excellence. Coordinate and provide offsite and onsite installations of equipment. Document service calls accurately in the CRM system Evaluate and advise on laboratory space and upfitting requirements appropriate for selected instrumentation across client laboratories. Coordinate with and advise on vendors providing services for instrumentation. Maintain appropriate inventory of parts and tools to support efficient service delivery. Leading the tracking and completion of projects as directed. Completes all administrative duties, including but not limited to, expense reporting, parts ordering, and making travel arrangements. This position will require overnight travel with travel up to 80% of the time and requires a valid driver's license. Education Associate or Bachelor’s degree in medical laboratory sciences, Engineering, Medical Technology, Clinical Laboratory Science, or related technical discipline. Experience Minimum of 8-10 years in industrial/clinical laboratory experience that included performing routine and incident-based instrumentation maintenance and repairs. This experience must include advanced knowledge of OEM platforms such as Beckman Coulter AU Series automated chemistry analyzers, Thermo Indiko, and Abbott BioLis ImmTox. Excellent analytical, problem-solving, and communication skills are required. Experience with biological sample preparation is preferred but not required. Compensation and Benefits Hourly rate: $40-44/hour Medical, Vision, and Dental insurance 15 days Paid Time Off to start (vacation and sick days) 10 Paid Holidays 401(k) retirement plan with up to 4% Company match Company-paid Life + AD&D, Short- and Long-Term Disability Paid Volunteer Time Off Partially Paid Medical Leave / Paid Parental Leave It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities. If at any time during the application process, you need an accommodation, please contact hrsupport@lighthouselabservices.com for assistance. Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com