Legal & General America

Design, implement, test, and maintain IT disaster recovery and business continuity plans ensuring rapid recovery and regulatory compliance. | 8+ years in IT disaster recovery or operations, strong knowledge of DR frameworks, cloud and hybrid infrastructure experience, regulatory compliance, and leadership skills. | Overview At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures. We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture. The IT Disaster Recovery Lead will be responsible for ensuring the business continuity of IT systems and services by designing, implementing, testing, and maintaining disaster recovery (DR) plans and processes. The role requires a strong focus on risk management, business impact analysis, and ensuring rapid recovery of systems and applications in the event of an outage or disaster. The ideal candidate will possess a deep understanding of IT infrastructure, cloud technologies, and the ability to coordinate complex DR exercises across various teams and stakeholders. This role partners closely with Cybersecurity, Infrastructure, Cloud Engineering, Application engineering teams and business leads to ensure end-to-end resilience across on-premises and cloud workloads. It serves as the enterprise DR subject-matter expert, integrating with Crisis Management, Risk, and Compliance functions to meet NYDFS, NAIC, and Maryland Life regulatory standards. Responsibilities Develop, implement, and manage IT disaster recovery (DR) and business continuity (BC) strategies for critical IT systems and services. Design, document, and regularly update disaster recovery plans, including backup and restoration procedures, incident management, and crisis communication. Conduct business impact analysis (BIA) to identify critical systems, applications, and dependencies to prioritize recovery efforts. Oversee the regular testing of DR and BC plans to ensure effective recovery in the event of an outage or disaster. Collaborate with cross-functional teams (IT, Security, Operations, Compliance) to ensure alignment of DR strategies with business requirements and regulatory compliance. Lead the identification and implementation of automation and tools to improve disaster recovery capabilities. Integrate DR planning with cloud, on-remise data center and hybrid environments, ensuring recovery coverage across IaaS, PaaS, and SaaS platforms. Ensure alignment of recovery point objectives (RPO) and recovery time objectives (RTO) with business requirements. Manage risk assessments and perform gap analyses to identify weaknesses in existing disaster recovery plans. Provide training and awareness to teams on disaster recovery policies, procedures, and best practices. Act as the primary point of contact during disaster recovery incidents, coordinating responses and ensuring rapid recovery actions. Continuously improve disaster recovery processes by staying updated on industry trends, technologies, and best practices. Support Crisis Management Committee with critical components of the plan in order that they can make critical decisions. Provide visibility and reporting to the Crisis Management Committee on the critical functions, individuals and infrastructure within the business plans. Collaborates with IT staff to develop and implement best practices to protect and restore data and systems in the event of natural disasters, viruses, and hackers. Identifies and implements recovery operations and methods to allow the company to function at limited or partial capacity in the event that part or all of the infrastructure is damaged or destroyed. Coordinate DR activities and evidence collection for audits, regulatory certifications, and Board reporting in partnership with the CISO and Risk teams. Ability to work nights and weekends during a crisis event. Qualifications Education & Experience: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8+ years of experience in IT disaster recovery, business continuity, or IT operations. Strong knowledge of disaster recovery frameworks, methodologies, and tools. Proven experience with DR/BC testing, incident management, and crisis communication. Hands-on experience with cloud platforms (AWS, Azure, GCP) and hybrid IT infrastructure. Experience in IT governance, risk management, and compliance frameworks (ISO 22301, NIST, ITIL, etc.). Experience working within regulated industries (insurance, financial services, or healthcare) preferred. Demonstrated ability to partner with cybersecurity and infrastructure teams to build integrated resilience programs. Technical Skills: Familiarity with disaster recovery tools and technologies (Veeam, Zerto, Commvault, etc.). Knowledge of backup and recovery solutions for virtualized and cloud environments. Strong understanding of data replication, fault tolerance, high availability, and failover mechanisms. Experience in running simulated disaster recovery exercises and incident response drills. Solid understanding of networking, server architecture, and storage systems. Proficiency in scripting/automation for recovery testing (PowerShell, Python, Terraform, etc.) desirable. Understanding of containerized workloads and DR approaches for Kubernetes and serverless environments. Soft Skills: Strong leadership and project management skills. Excellent communication, problem-solving, and decision-making abilities. Ability to collaborate and coordinate efforts across multiple teams and departments. Attention to detail and a proactive approach to identifying and mitigating risks. Comfort operating under pressure during crisis events and guiding cross-functional teams through recovery. Preferred Certifications: Certified Business Continuity Professional (CBCP) or similar. Disaster Recovery Institute International (DRII) certification. AWS Certified Solutions Architect or Azure Solutions Architect Expert. ITIL Foundation or similar IT Service Management certification. ISO 22301 Lead Implementer or Certified Cloud Security Professional (CCSP) considered a plus. Reports To: VP, Infrastructure & Operations What’s in it for you? The expected hiring compensation range for this position is $125,000 - $160,000 annually. This is a hybrid opportunity working on EST. The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses. This role is eligible to participate in the Legal & General America Annual Incentive Plan. The current target payment for the position is 20% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date. This role has 20 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year. We have a competitive compensation and benefits package focused on your overall wellbeing. Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff). We’re big on professional development and we’ll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you! If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

The Commission Associate will handle inquiries related to commissions and ensure accurate processing of payments. Responsibilities include auditing commission records, responding to agency requests, and maintaining accurate documentation. | A high school diploma is required, with some college preferred. Candidates should have at least 2 years of administrative or customer support experience. | Overview At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures. We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture. The Commission Associate will deliver prompt, accurate and courteous service by handling verbal and written inquiries for general agencies and other LGA departments concerning Commissions. Responsibilities Review daily commission activity including payment listings and error reports. Audit random records for accuracy. Research amounts that require management approval and verify their accuracy. Report results to management daily. Prepare checks and EFT payments for distribution to agencies. Research and respond to agency compensation related requests such as confirmation of payment dates, rates of commission, hierarchy records and stop payment requests. Coordinate corrections with Administrative Services Unit and Finance Department staff. Communicate result to agency staff. Prepare and submit for approval appropriate check requisitions and other administrative forms to ensure correct and timely payments or compensation adjustments. Maintain records of tax levies, social services required income withholdings, escheat accounts and other required commission monitoring. Set up payment amounts and dates according to standard, draft correspondence to impacted broker and government agency upon set up, payment and release. Review and verify 1099 MISC reporting records for accuracy and process corrections as needed. Research agency/broker debit balances, determine accuracy and develop documentation in support of the balance due. Maintain agent debt management file and record payments received, collection agency fees and legal expenses. Respond to broker inquiries and correspond with collection agency. Record daily task activity and maintain record tables for processing issues. Complete special projects and provide administrative support to other business areas as directed by management. Process monthly suspense report- verify if funds need to be paid to an agent and balance out report for Finance. Prepare correspondence, emails, letters, memos, reports. Review, prepare and distribute bonus reports. Complete special projects and provide administrative support to other business areas as directed by management. Qualifications Education High School diploma or equivalent Some college preferred Experience/Knowledge 2+ administrative/customer support experience Skills Client service/phone handling Ability to problem solve and analyze commission statements Computer knowledge - ability to create, edit, retrieve, save, and print Ability to learn new software Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook & Access) What’s in it for you? The expected hiring compensation range for this position is $48,500 - $58,000 annually. This position is a hybrid role, reporting into our Frederick, MD office three times per week. The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses. This role is eligible to participate in the Legal & General America Annual Incentive Plan. The current target payment for the position is 3% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date. This role has 10 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year. We have a competitive compensation and benefits package focused on your overall wellbeing. Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff). We’re big on professional development and we’ll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you! If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.