Karpel Solutions

Design, support, and troubleshoot Azure cloud infrastructure and automate tasks using Infrastructure-as-Code. | Associate degree or equivalent with 4-7 years IT experience including system or cloud engineering and proficiency in Azure, Windows Server, and Microsoft 365 administration. | Description JOB TITLE: Azure Cloud Engineer EMPLOYER: Karpel Solutions DEPARTMENT: IT REPORTS TO: IT Manager WORK LOCATION: Hybrid (St. Louis, MO) SUMMARY: Karpel Solutions is seeking an Azure Cloud Engineer to help design, support, and troubleshoot Azure cloud solutions for our company’s software applications. Cloud Engineers will work in a self-motivated team to advise on modern cloud infrastructure solutions to support the company’s SaaS product. Engineers will also partner closely with Karpel’s internal IT team as needed to support in-house system issues and improve the company’s overall network. Qualified applicants should have a strong background in IT; work well under pressure; are eager to learn and grow; and excel in a dynamic, changing, supportive environment. RESPONSIBILITIES: Researches, evaluates, and recommends modern cloud infrastructure design improvements to ensure architecture is stable, performant, secure, and cost-effective Automates routine tasks using Infrastructure-as-Code deployments Servers as Tier 3 escalation for Windows Server and other cloud-related service issues Collaborates with support, application, and operation teams to align contributions with larger company initiatives Monitors resource stability & proactively corrects performance issues when they arise Enforces infrastructure best practices as outlined in the Azure Well-Architected Framework Supports and enforces Microsoft 365 security policies and best practices, such as MFA and Conditional Access Performs system administration tasks, including patching and configuration management Configures, monitors, and validates regular system backups to ensure data integrity and recovery capabilities Collaborates with other IT professionals and vendors to ensure seamless integration of systems and services Participates in ongoing training and attainment of manufacturer certifications to further develop technical skills Develops and maintains relationships with customers that further develop our company’s positive reputation through exceptional customer services Utilizes effective soft skills to work effectively both individually and among the overall IT team Other duties as assigned by the IT Manager Requirements QUALIFICATIONS: Associate’s degree in Computer Science, Information Systems, or related field, or equivalent work experience 4-7 years of IT experience, with at least two years as a System Engineer/Cloud Engineer Experience with managing cloud infrastructure platforms (preferably Azure) Expert knowledge of Windows Server OS, especially Virtual Machines, IIS, and SQL servers Strong knowledge of server maintenance, including cloud-native or third-party backup solutions and OS updates management Strong knowledge of Active Directory Domain Service and GPO management Intermediate to strong knowledge of best practices for cloud-native resources, including but not limited to blob storage, app services, PaaS SQL servers, load balancers/application gateways/Azure Front Door, Key Vault, AI Foundry, and related services Some degree of PowerShell proficiency At least 3 years of experience in supporting Microsoft 365 administration and services At least 3 years of experience in supporting Windows OS desktops and laptops Excellent communication skills with a customer service orientation and an ability to work well with all levels of the organization Able to demonstrate professionalism and empathetic behavior in the resolution of both routine and complex customer problems Manage multiple high-priority initiatives in a fast-paced, highly technical environment Highly self-motivated and organized Keen attention to detail Excellent troubleshooting and problem-solving skills Relevant technical certifications are a plus DESIRED CERTIFICATIONS: Microsoft Azure Fundamentals or AWS Certified Cloud Practitioner Microsoft Azure Administrator Associate Microsoft 365 Fundamentals CompTIA: A+, Network+, Server+, Security+, Cloud+

Lead IT and cloud engineering staff while hands-on deploying and troubleshooting client environments. | Bachelor's degree and 7+ years progressive IT experience with leadership and cloud infrastructure expertise. | Description KARPEL SOLUTIONS Manager of IT Department: Information Technology (Internal IT & Cloud Engineering) Location: St. Louis, Missouri (Onsite/Hybrid — 9717 Landmark Parkway, St. Louis, MO 63127) Reports To: Chief Technology Officer (CTO) FLSA Status: Exempt, Full-Time Company Overview Karpel Solutions is a St. Louis-based technology company founded in 1985 that builds and hosts CJIS-compliant case management software for prosecutorial agencies and other government clients nationwide. Its flagship platform, PROSECUTORbyKarpel (PbK), supports end-to-end prosecutorial workflows — from case intake and charging through discovery, court events, and post-disposition reporting — and is delivered through Karpel’s HOSTEDbyKarpel cloud environment. Karpel serves hundreds of clients nationwide and continues to grow through investment from Thompson Street Capital Partners. Position Summary The Manager of IT is a working manager role responsible for both cloud engineering supporting client-hosted environments and internal corporate IT at Karpel Solutions. This person sets priorities and coordinates day-to-day work across the service desk, development, and implementation teams, while remaining hands-on — directly executing technical work rather than delegating exclusively. The ideal candidate is a technical leader who is equally comfortable managing a team and personally resolving a complex issue. Key Responsibilities Lead and manage internal IT and cloud engineering staff (network engineers, IT generalists/help desk, and cloud engineers), setting priorities and ensuring day-to-day coverage. Coordinate priorities and workflows across the service desk, development, and implementation teams to ensure smooth operations and timely issue resolution. Personally perform hands-on cloud infrastructure deployment, monitoring, and troubleshooting for client-hosted and internal systems, and serve as the primary escalation point for complex issues and outages. Plan and execute infrastructure changes, upgrades, and cloud migrations, performing implementation work directly when needed, on time and within budget. Develop and maintain disaster recovery, business continuity, and backup strategies to protect company and client data. Establish and enforce cloud and network security best practices, including access controls, monitoring, patching, and incident response. Manage IT projects from scoping through delivery, coordinating cross-functional stakeholders and communicating status to leadership. Evaluate, select, and manage relationships with technology vendors, MSPs, and service providers, coordinating directly on technical matters as needed. Maintain network administration standards across on-premises and cloud environments, ensuring reliability and minimal downtime. Document IT policies, procedures, infrastructure changes, and network architecture to support continuity and knowledge transfer. Partner with company leadership on IT budgeting, staffing plans, and organizational structure as the company evolves. Support broader technology initiatives across the organization, including infrastructure transitions. Supervisory Responsibilities Directly supervises internal IT and cloud engineering staff (network engineers, IT generalists/help desk, and cloud engineers) and coordinates work with development and implementation teams. Carries out supervisory responsibilities in accordance with company policies and applicable laws, including hiring, coaching, performance management, and team development, while remaining personally engaged in day-to-day technical execution. Requirements Required Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent professional experience. 7+ years of progressive IT experience, including experience leading or coordinating technical teams. Demonstrated hands-on expertise in cloud infrastructure deployment, monitoring, and troubleshooting (e.g., Azure, AWS, or similar platforms). Strong background in cloud security, disaster recovery planning, and infrastructure/migration execution. Proven ability to manage IT projects from scoping through delivery, on time and within budget. Solid understanding of network administration, systems architecture, and IT operations. Excellent leadership, communication, and stakeholder management skills, with a willingness to remain hands-on with technical work. Preferred Qualifications Relevant certifications (e.g., PMP, Microsoft/Azure or AWS certifications, Security+, CISSP). Experience supporting both internal operations and client-facing/hosted infrastructure in a technology, software, or managed services company. Experience coordinating across service desk, development, and implementation teams. Core Competencies Working Technical Leadership Cloud & Infrastructure Management Cross-Functional Coordination Operational Reliability Vendor & Cost Management People Leadership & Development