J.P. Morgan

Advise business leadership on HR strategies, talent management, and organizational changes while supporting HR projects and employee development. | 7+ years HR experience with strong leadership, communication, project management, and analytical skills. | JOB DESCRIPTION Join our dynamic Human Resources Team as an Human Resources Business Advisor (HRBA) where you will play a crucial role in executing strategic HR priorities and supporting clients across the Consumer & Community Banking Operations Card Servicing organization. As the primary relationship manager to the client, this position offers an exciting opportunity to work within a Center of Excellence/Shared Service construct, providing support to senior HR Business Advisors and business leaders on core HR activities. As a Human Resources Business Advisor in our Consumer & Community Banking Finance and Business Management organization, you will help deliver the end-to-end Talent Strategy by starting with business problems, curating the right solutions from product offerings, directly informing segmented product strategy and developing a uniform approach to talent and human capital processes. Job Responsibilities: • Implement people agenda initiatives for a business area and provide day-to-day advice on human capital matters. • Advise business leadership on structuring and organizational changes within Line of Business (LOB) areas. • Support the year-end compensation process and assist managers with compensation decisions. • Partner with leaders on performance and talent management cycles, including succession planning and promotions. • Facilitate feedback processes and employee input initiatives, such as action plans based on Employee Opinion Surveys. • Support development and coaching for managers and emerging leaders. • Provide front-line support for HR risk and controls initiatives, ensuring appropriate controls for critical processes. • Utilize workforce data to understand trends and drive talent outcomes. • Lead or participate in HR projects aligned with key HR priorities. • Leverage HR products and services to enhance business outcomes and co-create Segment Solutions. Required Qualifications, Capabilities, and Skills: • 7+ years of direct Human Resources experience. • Proven ability to interact with business leaders at all levels and influence employee-related decision-making. • Project management abilities, including execution skills and end-to-end process improvement. • Ability to utilize critical thinking and analytical skills to identify issues and trends, develop solutions, and address root causes. • Strong relationship management skills and ability to navigate across the function and the firm. • Exceptional communication skills; written and verbal, able to present and articulate ideas to the business and HR colleagues. • Demonstrated ability to thrive in a fast-paced, collaborative, team-based culture and leverage a matrixed organization to problem-solve, design, and execute people priorities. • Ability to drive, implement and influence change across multiple stakeholders and within the HR Advisory team. • Comfortable partnering with employee relations and HR legal on complex and often time-sensitive employee matters. • Proficient and comfortable using technology, including the MS Office Suite. Preferred Qualifications, Capabilities, and Skills: • Human Resources experience preferred. • Proactively integrates innovative technologies into day-to-day work, including the use of AI tools like large language models (LLMs), and actively shares with fellow colleagues.