Jonestown Bank & Trust Co

Manage deposit transactions, regulatory disputes, and collaborate with internal stakeholders to ensure accurate and compliant operations. | Strong knowledge of deposit operations, regulatory compliance, problem-solving skills, and experience with banking software and document processing. | Description JOB SUMMARY The Deposit Operations Specialist I is responsible for a wide range of duties related to the core banking, item processing, and document imaging systems; including balancing and reconciliation and document scanning. Other responsibilities include ordering supplies, preparing outgoing mail, and assisting with other Operations Department functions as needed. An advanced level of experience with deposit processing is required. Candidates for the position should be able to pay close attention to detail and have above average problem solving and accounting skills. DUTIES AND RESPONSIBILITIES • Respond to telephone inquiries from customers and associates • CIF and account maintenance • Deposit account documentation review • Perform information research requests concerning deposit accounts • Fedline processing • Postal notification address changes / undeliverable mail • Reconcile WIP and interest expense accounts • Process verification of accounts • Process deceased depositor report/verification • Process notice of decedent account status to state • Perform balancing and verification for core banking and exception item processing • Scan, index and QC documentation • Process Canadian checks • Process Domestic and International Wires • Process check and ACH disputes • Verify Holds and Stop Payments • Safe Deposit Box Maintenance • Verification of IOLTA interest transfers • Manage and order supplies and inventory • Prepare outgoing mail to be sent with the Courier • Printing reports and notices • Routinely incorporate compliance (knowledge of laws/regulations) in day to day tasks • Cross-trained on at least 3 key functions within Deposit Operations • Minimum of 4 hours of continuing education on an annual basis • Promote and preserve JBT’s values and culture • Follow Bank policy and procedure to prevent fraud and financial crimes • Other duties as assigned Requirements SKILLS REQUIRED • Broad knowledge of departmental operations, policies and procedures • Ability to deal effectively and tactfully with customers and associates • Ability to recognize irregular or suspicious transactions and take appropriate steps to prevent loss • Advanced understanding of operations in other departments and bank retail outlets • Understanding of Federal Regulations as they apply to checks, ACH and deposit accounts • Experience with using personal computers and common business applications such as Word, Excel, and Outlook • Exposure to bank core accounting systems, Jack Henry Silverlake preferred. • Ability to operate common business equipment such as copiers, printers, and scanners • Above average problem solving and accounting skills • Ability to lift 25 lbs.