Jack Henry & Associates

Support and guide customers through software migration processes and provide training and issue resolution. | 4 years IT experience in application support, implementation, or development, with some SQL and scripting knowledge preferred. | Job Function Programming Allen, TX Additional Location Birmingham, Alabama; Charlotte, North Carolina; Lenexa, Kansas; Louisville, Kentucky; Monett, Missouri; Springfield, Missouri Workplace Type Hybrid Travel 10% Date posted 02/19/2026 Job ID 16710 Save At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. This position is for the Synergy Migration team, which is part of the Synergy Enterprise Content Management (ECM) software division. We work with current customers to help them migrate our software. This comes in many different flavors, but from a high level we have 4 major types of engagements: • Core Migrations, where we help the customer reconfigure some Core Banking Software settings to ensure that there is continuous uninterrupted service and communication between the Core Banking Software and our product. • In-House Migrations, where we’re moving our software and data between 2 server sets that are housed on premises for a customer. • Hosted/Express Migrations, where we’re taking an in-house customer and moving them to our hosted/cloud environment. • Hosted/In-House Migrations, where we’re moving an in-house client to a hosted server that they still manage and have access to (AWS/Azure). This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; Charlotte, NC; or Louisville, KY. The salary range for this position is $53,650 - $70,000 and will be determined based on location and experience level. This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you’ll be responsible for: • Provides training to less experienced peers. • Prepares training materials and documentation for customers and internal users. • Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution. • Maintains effective communication with customer throughout entire project/case. • Communicates the customer’s needs/expectations with programmers, other team members, and team leader. • Provides software support/guidance by answering questions on functions, features and usage of software products. Support may be at the customer site or remote. • Oversees/performs system set-up for customer (i.e., parameter set-up, creates job files for processing, etc). Ensures related business processes will run on software. • Prepares the customer for the system migration, takes the customer through the migration process, and provides training or support to the customer post-migration. • Analyzes the customer’s existing products/processes and consults with customer to map existing system to the JH product. • May perform other job duties as assigned. What you’ll need to have: • 4 years in an IT role doing application support, implementation or development. What would be nice for you to have: • Ability to travel up to 5% to attend JHA meetings, trainings, and/or professional conferences. • Understanding of banking operations. • Solid grasp of SQL queries. • Moderate understanding of scripting. • Bachelor’s degree in Applied Science or similar. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

Lead technical product management and platform modernization at a senior director level overseeing multiple enterprise systems. | Requires 15+ years software development or Salesforce/Oracle management experience and 10+ years leadership, with strong strategic and operational expertise. | Job Function Engineering Careers Location United States Workplace Type Remote Travel 25% Date Posted 02/17/2026 Job ID 16689 At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. In this strategic leadership role, you will serve as the Senior Director of Technical Product Management overseeing our corporate platforms including Salesforce, enterprise ERP and HCM environments and the full lifecycle of 60+ internally developed applications. You will guide the organization through multiple major platform modernizations including the transition from legacy systems to a modern ERP/HCM foundation and CRM transitions, while shaping the long‑term strategy, architecture, and operational excellence of our corporate technology ecosystem. Partnering closely with senior business leaders, you’ll ensure our platform strategy aligns with organizational priorities, drive cross‑functional execution, and foster strong adoption across the enterprise. Your leadership will be central to ensuring seamless delivery, reliable operations, disciplined SDLC practices, and a scalable application portfolio that supports ongoing growth and transformation. This position may be worked remotely within the United States, with the exception of California. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you’ll be responsible for: • Own end‑to‑end product strategy from concept through end of life, with a focus on our enterprise transformation roadmap—including the CRM transformation to Salesforce, the migration of PeopleSoft to Salesforce for front‑office workflows, and PeopleSoft to Oracle Fusion HCM and ERP for back‑office modernization. Lead creation and ongoing refinement of the product vision and roadmap. • Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products from product definition and planning through implementation and release. Functions as a central resource with design, development, quality assurance, marketing and implementation as the software product(s) move through their lifecycle. • Directs the creation of user stories and acceptance criteria based on the Voice of the Customer (VOC). Prioritizes user stories and defects/bugs to seed a sprint’s backlog based on business value. • Manages resources to ensure optimum efficiency and effective delivery. Collaborates with team and stakeholders to define roadmap, release plans, and Minimum Viable Product (MVP) to achieve company strategic goals. • Maintains, optimizes and elevates the practice of product management, through best in class practice and training. • Contributes technical expertise to the sales process and the development of effective marketing plans/campaigns. • Formulates and executes long-term plans for cost/profit control. • Works with Technical Product Managers to develop comprehensive communication/promotion strategy, including necessary planning, activities, training and other resources associated with successfully introducing the product and features to the customer. • Promotes use of new technologies and works with product managers and sales team to prepare for emerging product and industry trends. • Makes business decisions by creating epics and stories so that teams understand product outcome objectives. Develops and maintains standards for progress visibility and the team’s ‘definition of done’ for all tasks. • Maintains knowledge of product offerings across the board to answer questions, decrease product friction, and encourage adoption. Recommends and advises on business and client user needs. • Serves as a product expert to internal teams and participates in business process re-design activities, helps arrive at technical solutions, communicates product features and shares knowledge of product offerings. • May oversee Project Management Office (PMO) and annual Enhancement Submission Process (ESP) activities. • Leads business stakeholder meetings and encourages innovative ideas from stakeholders. • May perform other job duties as assigned. What you’ll need to have: • Minimum of 15 years of experience in software development or experience managing Salesforce or Oracle. • Minimum of 10 years of leadership experience required. • Must be able to travel up to 25% for meetings, trainings or conferences. What would be nice for you to have: • Bachelor’s degree in Communication, Business Management or similar degree or equivalent experience. • Able to direct the control, design, modification and planning of software products. • Able to create and implement product strategies that meet the needs of applicable industry. • Superior knowledge of the financial industry as it relates to the product. • Superior knowledge of development and design for products in the financial industry. • Superior knowledge of research procedures concerning development of new technologies. • Has a wide range of experience and able to resolve complex issues. • Works on complex and diverse projects. • Able to meet aggressive deadlines. • Able to interact with and communicate well with technical associates. • Able to use independent judgment to plan, prioritize and organize a diversified workload. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

Designs and implements complex architectural solutions for enterprise systems, leading large-scale IT projects and ensuring alignment with business strategy. | Minimum of 6 years in HCM or ERP migration to Oracle Fusion, with strong experience in designing and leading complex IT solutions, managing projects, and understanding of industry standards. | At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. We are seeking a Senior Solutions Architect to play a critical role in our enterprise‑wide ERP & HCM transformation, migrating from PeopleSoft to Oracle Fusion. In this highly visible position, you will lead the design and implementation of complex, scalable architectural solutions that align technology with business strategy. You’ll serve as a trusted advisor and subject matter expert, translating business requirements into integrated system designs, guiding large‑scale initiatives, and partnering with stakeholders and vendors to deliver secure, compliant, and future‑ready solutions that drive meaningful business outcomes. This position may be worked remotely within the United States, with the exception of California. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). What you’ll be responsible for: • Designs and implements complex architectural solutions. Leads the development of new systems and applications, ensuring alignment of technology to the business strategy. • Responsible for translating the customer’s business requirements into specific systems, applications or process designs for large complex IT solutions and integrating architecture. Often project-based, sometimes working at customer sites, and typically measured by utilization (i.e., billable hours). • Leads complex IT projects, oversees project budgets and timelines. Leads vendor selection and management. • Conducts comprehensive architecture reviews. Provides expert guidance on design best practices and risk mitigation. • Serves as architectural subject matter expert. • Proactively identifies and evaluates new technologies. Recommends adoption of innovative solutions. • Ensures compliance and adheres to industry standards. Follows compliance requirements and security guidelines. • Provides advice and guidance on complex technical issues. Mentors and coach's technical staff. May act as a team lead. • May perform other job duties as assigned. What you’ll need to have: • Minimum of 6 years of experience in HCM or ERP migration to Oracle Fusion. • Must be able to travel up to 20% for key meetings, trainings or conferences. What would be nice for you to have: • Designs and implements complex IT solutions. Leads the development of new systems and applications. • Analyzes complex system requirements and defines detailed specifications. • Effectively manages multiple projects and competing priorities. Demonstrates strong organizational and time management skills. • Ability to consistently deliver high-quality work under tight deadlines. • Deep understanding of IT systems and their interdependencies. Ability to design and implement integrated solutions. • Excellent knowledge of company products and services. • Excellent knowledge of systems, applications, or process designs within information technology. • Proactively researches and evaluates new technologies. Recommends adoption of innovative solutions for use within the organization. • Ability to analyze business challenges and identify potential impacts on IT solutions. • Excellent communication and customer relations skills. Ability to explain complex technical concepts to diverse audiences. • Thorough understanding of service lifecycle management principles and best practices. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech