Ivalua

Support infrastructure automation workflows, manage container workloads, monitor system health, and handle VM lifecycle and patching. | Requires 3+ years IT operations and systems administration experience, bachelor's degree preferred, and scripting skills in PowerShell, Bash, or Python. | IT Operations Engineer Pittsburgh, PA Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn THE OPPORTUNITY CONTEXT: Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of over sixty IT & Cybersecurity professionals in charge of the deployment and operations of the Ivalua Cloud, which hosts the environments for our clients around the world. It is also responsible for internal IT infrastructures, IT applications and data, IT support for our users as well as the Security monitoring & IT security handling. ROLE: We are seeking an Operations Engineers to join our Platform Engineering team. These roles provide continuous infrastructure support across staggered shifts, ensuring system stability, operational excellence, and seamless handoff between coverage windows. WHAT YOU WILL DO WITH US Execute and support infrastructure automation workflows, including running and validating pre-defined automation jobs Assist in the maintenance and execution of configuration management and infrastructure provisioning pipelines Manage and support containerized workloads, including service lifecycle operations (deployments, restarts, scaling, and troubleshooting) Monitor infrastructure health and respond to alerts or incidents in real-time, ensuring uptime and stability Perform VM lifecycle management (provisioning, resizing, decommissioning) Execute patch management and validate system updates Support vulnerability remediation and escalate complex issues Perform backup validation and assist in restore operations Maintain and update operational documentation and runbooks Participate in onboarding and offboarding of systems and users Conduct peer reviews for operational changes and tasks Ensure clean shift handoffs with proper documentation Support routine maintenance and scheduled operational activities Act as an operations point of contact for cross-functional teams, providing insight into system health and ongoing activities Assist in capacity monitoring and planning, identifying trends and escalating recommendations for scaling or optimization Support data-driven decisions by helping gather and report on system performance and utilization metrics Assist with routine maintenance and operational tasks across container orchestration environments Support and collaborate with senior engineers on complex issues, but operate within defined procedures for standard operations Contribute to establishing a consistent operational tempo, including monitoring trends, identifying anomalies, and supporting proactive maintenance YOUR PROFILE Required experience: At least 3 years + experience in IT operations, systems administration, containerization, and infrastructure support Basic understanding of infrastructure-as-code (IaC) and configuration management principles Familiarity with tools used for infrastructure provisioning and automation Basic understanding of containerization concepts (e.g., containers, images, service orchestration) Basic scripting (PowerShell, Bash, or Python) for automation and task efficiency Understanding of networking fundamentals (DNS, IP, routing, firewalls) Familiarity with cloud infrastructure concepts (IaaS, VM management, storage) Experience with monitoring and alerting systems Understanding of security and vulnerability management concepts Familiarity with Linux and Windows-based systems administration Ability to troubleshoot issues across application, container, and infrastructure layers Proactive mindset toward identifying improvements in system performance and operational efficiency Bachelor’s degree in IT, or relevant field preferred with a minimum of 3 years of relevant professional experience OR Equivalent combination of education and experience Soft skills: Strong attention to detail and process adherence Ability to work independently within defined procedures Strong communication and collaboration skills WHAT HAPPENS NEXT If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week), We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held, A stable and cash-flow positive Company since 10 years, Snacks and weekly lunches in the office, Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity, Unlock and unleash your full professional potential with our exceptional training and career development program, Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued, Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/ Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. One of Ivalua’s core values is to Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience. Title: IT Operations Engineer Base range minimum: 88000$ USD Base range maximum: 115000$ USD *Additional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more. #LI-PD1 #LI-HYBRID #DNI

Lead and manage the global InfoSec GRC program, drive compliance efforts and audits, serve as SME on security frameworks, and oversee security awareness and third-party risk programs. | 7+ years leading GRC programs with experience managing compliance certifications and audits, strong knowledge of security frameworks, excellent project management and communication skills, and ability to manage multiple priorities. | Manager, InfoSec Governance Risk and Compliance (GRC) (San Francisco Bay Area, California, United States) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY CONTEXT: Our InfoSec team is dedicated to building, maintaining, and continuously improving Ivalua's Information Security program globally. We provide peace of mind and assurance of protection and safety to our customers. In this fast-growing environment, the GRC program is critical to ensuring compliance with industry standards and certifications, managing risks, and supporting business growth. ROLE: We are currently looking for an experienced InfoSec Governance Risk and Compliance (GRC) Manager to lead and own the GRC program worldwide. Reporting to the InfoSec leadership, you will manage and develop a high-performing team, drive compliance efforts, and serve as a subject matter expert on security frameworks and standards. WHAT YOU WILL DO WITH US • Lead and own the Governance, Risk, and Compliance (GRC) program globally, managing and developing a high-performing team. • Manage and drive compliance efforts and audits for certifications such as FedRAMP, IRAP, ISO 27001, HIPAA, SOC1/SOC2, PCI DSS, and others. • Serve as the subject matter expert (SME) on security frameworks and standards including NIST SP 800-53 Rev 5, NIST 800-171, ITAR, FedRAMP, PCI DSS, SOC2, etc., providing guidance to internal stakeholders. • Efficiently manage and respond to customer security audit and compliance requests in a timely manner. • Maintain continuous compliance and monitoring of security controls to ensure ongoing adherence to standards. • Collaborate closely with Sales, Marketing, and Customer Success teams to effectively communicate Ivalua's security posture to prospects and customers. • Review and negotiate information security exhibits and contractual terms in partnership with the legal team. • Lead the Security Awareness and Training program to promote a culture of security across the organization. • Track, manage, and drive remediation efforts for control deficiencies and gaps identified through internal and external audits. • Oversee the Third Party Risk and Vendor Security Assessment program to mitigate supply chain risks. • Develop, maintain, and enforce InfoSec policies, standards, and plans. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: • At least 7+ years of proven experience leading GRC programs and managing compliance certifications and audits (FedRAMP, ISO 27001, HIPAA, SOC1/SOC2, PCI DSS, IRAP, etc.). • Strong knowledge of security frameworks such as NIST SP 800-53, NIST 800-171, ITAR, PCI DSS, SOC2, and FedRAMP. • Demonstrated ability to manage and influence stakeholders across multiple departments and time zones. • Excellent project management, analytical, and problem-solving skills with keen attention to detail. • Strong interpersonal and communication skills, capable of building trust and managing conflicts effectively. • Self-motivated with a high degree of initiative and ability to work independently. • Ability to handle multiple competing priorities and deadlines efficiently. • Bachelor's degree in related field preferred or equivalent experience with proven skills Soft Skills: • Excellent interpersonal, communication, and organizational skills. • Team player with the ability to interface effectively with a broad range of individuals and roles, including IT and vendors. • High degree of initiative, dependable, and able to work well with limited supervision. WHAT HAPPENS NEXT If your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals - apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA • Hybrid working model (3 days in the office per week) • We're a team dedicated to pushing the boundaries of product innovation and technology • Sustainable Growth, Privately Held • A stable and cash-flow positive Company since 10 years • Snacks and weekly lunches in the office • Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity • Unlock and unleash your full professional potential with our exceptional training and career development program • Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued • Regular social events, competitive outings, team running events, and musical activities, • Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/ Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Ivalua's core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position reflects the cost of labor across our US locations and is based upon careful and continual market research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience. Title: Manager, InfoSec Governance Risk and Compliance (GRC) Range minimum: USD 112000 Range maximum: USD 208000 Additional compensation / rewards: Ivalua also offers exceptional benefits including medical, dental, vision and transportation. #LI-PDE #LI-HYBRID