IU Health

Provide administrative and technical support, including patient scheduling and responding to inquiries, primarily in a healthcare setting. | High School Diploma or GED, 0-3+ years of relevant experience, basic proficiency in Microsoft Office, healthcare experience preferred | Overview Schedule: Monday to Friday, 8:00 AM – 4:30 PM Location: Neuroscience Center Work Arrangement: • First 90 days of training are fully onsite. • Upon successful completion of training, the role may transition to a hybrid schedule, with one day per week remote. Role Overview: This position provides essential administrative and technical support to leaders and their teams. Primary responsibilities include support with patient scheduling and responding to inquiries as appropriate. The role operates with basic guidance and is expected to address routine administrative and technical issues independently. Medical office experience is highly desired. Qualifications: • High School Diploma or GED required • 0–3+ years of relevant experience; prior administrative experience preferred • Experience in a matrixed organization or complex work environment is a plus • Basic proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) required

Responds to patient inquiries via telephone and email, resolves issues, and coordinates with other departments. | High school diploma or GED, basic computer skills, ability to type 30+ WPM, knowledge of medical terminology and coding preferred. | Overview We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. As a part of our team, this position continuously provides the best care and service to not only our patients, but our customers, colleagues, and the communities that we serve. Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates issue resolutions with other departments as necessary. May gather patient personal and billing information for database entry and scheduling. • High School Diploma/GED. • Knowledge of medical terminology and medical coding preferred. • Ability to type 30+ words per minute. • Requires working knowledge of computers. No experience required.

Coordinate and lead the Magnet designation process, ensuring compliance and excellence in nursing practice. | Active RN license, Master's in Nursing, 5+ years clinical experience, Magnet coordination experience preferred. | Overview Job Title: Magnet Program Coordinator Location: Methodist Hospital Department: Nursing Administration Position Status: Full-Time Position Overview: Purpose, Kindness, Excellence, and Team are the foundational values that shape the culture at IU Health. As a Magnet Program Coordinator, you will find a uniquely exciting environment to apply your leadership skills at Methodist Hospital, a Level One Trauma Center, or at University Hospital, known for its cutting-edge cancer research and comprehensive care. IU Health is seeking a Magnet Program Coordinator to support nursing practice and excellence within the Adult Academic Health Center (Methodist and University Hospital). This position operates Monday through Friday, from 8:00 AM to 4:30 PM, with flexibility in hours as needed. Key Responsibilities: • Coordinate all aspects of the Magnet designation process, including planning, communication, evidence collection, exemplar writing, application submission, evaluation, and compliance with Magnet standards. • Take a lead role in the Magnet application process, which includes authoring the Magnet document and ensuring adherence to all ongoing readiness requirements. • Provide expert consultation regarding Magnet-related metrics, standards, and areas for improvement. • Facilitate opportunities for non-nursing entities to engage in and contribute to the Magnet readiness process. • Collaborate with and support the Chief Nursing Officer and other Nursing Directors in strategizing to achieve a continuous environment of nursing excellence. • Utilize knowledge of project management to effectively oversee the Magnet initiative and ensure successful implementation of required activities. • Monitor and report on Magnet-related activities, ensuring compliance and readiness for evaluations. Qualifications: • Active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license required. • Master’s degree in Nursing required. • A minimum of 5 years of clinical experience in inpatient clinical settings required. • Experience in Magnet coordination strongly preferred. • Proven experience in project management and oversight. • Strong background in publication and/or programmatic application writing skills. • Previous experience with professional publication and presentation at the national level preferred. • Excellent verbal and written communication skills necessary for engaging with a diverse range of leaders and stakeholders. • Experience in or ability to effectively utilize computerized databases. Why Join IU Health: As Indiana’s largest and most comprehensive healthcare system and the number 1 ranked healthcare system in Indiana, we offer: • 401(K) retirement savings with employer match • Tuition reimbursement • Student loan forgiveness through a government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after specific qualifications are met) • Employee Assistance Program providing counseling services at no cost • Healthy Results program that rewards participation in team member wellness initiatives with biweekly financial incentives in your paycheck For more information about our benefits, please visit our benefits website: IU Health Benefits. Join Us: If you are a dedicated RN with a passion for nursing excellence and experience in Magnet coordination, we invite you to apply for the Magnet Program Coordinator position. Your leadership will help drive our commitment to quality and excellence in nursing practice.

Coordinate patient appointments, facilitate referrals, and support communication between patients and healthcare providers. | High school diploma and at least 2 years of customer service and medical experience. | Overview Location: Indianapolis, IN Schedule: 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM Role Overview Under general supervision and following established policies, the Senior Specialist facilitates referrals, appointments, and patient transfers for physicians seeking access to the organization. This role ensures seamless communication and coordination for patient transfer calls, referral admissions, and critical care transport. You will serve as the primary point of contact for physician referrals and appointment scheduling for consumers through multiple entry points. Additional responsibilities include supporting marketing activities, registering patients for screenings and wellness classes, and working across various electronic healthcare systems. This role will be remote, and applicants must reside in Indiana. Key Responsibilities • Schedule patient appointments telephonically across 30 service lines. • Monitor records for accuracy and maintain clear communication with clinical and non-clinical staff. • Utilize multiple systems efficiently to manage work queues and task lists. • Facilitate access to nurse triage via EMR or live transfer when necessary. • Explain organizational policies, review health information in EMR, and pre-register patients. Qualifications • Education: High School diploma or equivalent required. • Experience: • Minimum 2 years of customer service experience. • Prior experience in the medical field required. • * Skills & Abilities: • Ability to interact professionally with patients, families, physicians, hospital administrators, and nursing staff at all levels. • Strong communication and problem-solving skills. • * Flexibility: • Must be able to work weekends, evenings, and holidays as needed. •

Handling materials, operating equipment, and supporting logistics in a warehouse/distribution environment. | High school diploma, physical ability to lift and move heavy items, and relevant experience in picking and material handling. | Overview Hours: Monday - Friday 10a to 6:30p with a chance of daily mandatory overtime Onsite: 390 Air Tech Pkwy – Plainfield, IN 46168 Facilitates fulfillment requisitions, inventory management, receiving and projects in a fast paced, challenging and physically demanding role in accordance with the National Association of Boards of Pharmacy rules and regulations. Operates robotic goods to person picking and conveyor automation in a safe and efficient manner. Ensures accurate and timely receipt of materials within the distribution center. Receives inbound freight with precision, assures the assigned time for daily priorities is met, and communicates and resolves discrepancies. Unloads, receives and stages all inbound materials accurately and efficiently. Effectively utilizes the Warehouse Management System (WMS) to document all receiving activity including Purchase Order (PO) Stock items, PO Nonstock items, and Non-PO items. Uses carts, dollies, hand trucks, and other gear to move items throughout the distribution center. Safely and securely loads all outbound trailers to meet daily dock out times. May handle documents that are highly confidential. Key Responsibilities: • Picking • Stacking • Consolidating of supplies Must have: • Picking experience • Using RF devices • Longevity in work history Requirements: • High School Diploma/GED is required. • Requires 0-3 years of relevant experience. • Experience operating motorized material handling equipment is preferred. • May require Material Handling Certification. • Requires mandatory overtime on heavy days and may require on-call rotation, weekend coverage and operating a company vehicle. • Requires standing 100% of the time and some assignments require up to 90% spent walking. • Requires long periods of standing, walking, pushing, pulling, squatting, bending and reaching during shifts. • Requires the continuous ability to lift up to 50 pounds from floor to waist; lift up to 20 pounds from waist to head; carry up to 25 pounds. • Requires the ability to push or pull pallets utilizing manual pallet jacks weighing in excess of 800 pounds.

Provide basic administrative support including managing schedules, coordinating meetings and travel, processing invoices, and handling inquiries. | High school diploma or GED, 0-3 years relevant administrative experience, basic proficiency in MS Office. | Overview Schedule: Part time Day Shift Provides basic administrative and technical support for leaders and teams they support. Manages schedules/calendars, coordinates meetings, coordinates travel arrangements, processes invoices, and handles inquires as appropriate. Manages work with basic guidance and direction. Addresses basic administrative and technical issues when they arise. • High School Diploma/GED required. • Requires 0-3+ years relevant experience; previous administrative experience preferred. • Experience with matrix organization and complex work environment a plus. • Requires basic proficiency in MS office (Word, PowerPoint, Excel).