ISS Conversational ATS

Perform complex maintenance and repair of building systems, manage vendors, and ensure safety and operational standards. | High school diploma or trade school, EPA Universal/608 Certification, 5+ years in maintenance or facilities roles, experience with CMMS systems, and ability to perform various trades. | Hourly Wage ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $44.00  - $48.00 . Work Hours The work hours for this position may include evenings, weekends, and/ or holidays. Key Purpose The Building Engineer reports directly to the Site Operations Manager to ensure all facility related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Building Engineer will partner with the Site Operations Supervisor and Hard Service team to promote collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. Core functions of this role involve solving complex (integrated and multi system) maintenance and repair of a building’s shell, core, and equipment. The purpose of this role is to drive optimization and maintenance of facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. The Building Engineer utilizes advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds. Working under limited supervision, the Building Engineer monitors building system operations and performance, and completes self-performance of specific and/or several trade skills such as carpentry, plumbing, electrical, painting, roofing, refrigeration, heating, and cooling. The Building Engineer is also a point of contact for the client and must be able to respond to escalations and always communicate in a professional manner. Key Areas of Collaboration and Influence • Support the Technical Services Team, and report to the Site Operations Manager • Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required Ideal Candidate Experience • 5 + years of experience in Operations & Maintenance, Construction, Facilities Maintenance and/or Building Engineering roles • High school diploma or vocational or trade school/college required • EPA Universal/608 Certification • Strong knowledge of Work Order Control procedures and required time management to work within CMMS Systems • Experience with subcontractor and vendor contract management • Experience with managing key performance indicators as provided by Site Operations Manager • Able to use specialty hand tools, specialty diagnostic tools, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems) • Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems) • Work independently and as part of a team, requiring strong communication and interpersonal skills Key Accountabilities • Perform Inspection, Maintenance and Repair of the building’s mechanical, electrical, plumbing, control systems, and HVAC systems • Perform refrigerant handling associated with repairs to HVAC systems • Perform minor electrical task to include bulb replacement, ballast replacement, and troubleshooting • Plumbing fixture/drains repair and maintenance • Perform Inspection and preventive maintenance of café/kitchen equipment • Manage and support maintenance of elevators, fire life safety systems, and UPS’s • Access Door and Overhead Door repair/adjustment, as required • Ensures the CMMS system is up to date with accurate and appropriate data around assets and maintenance programs • Inspect and diagnose problems using blueprints, OEM repair manuals, and parts catalogs • Partner with contractors and vendors as needed for the effective and safe accomplishment of maintenance and specific scopes of work; this task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site • Provide data for reports as required and equipment evaluations or scope of work for outside contractors as needed • Provide or direct equipment and system operational modifications, such as critical switching, lockout/tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers and protecting the critical load • Follow 5S principles for organization/cleanliness of “Front of House” (client/customer spaces) and “Back of House” (equipment rooms, storage areas, tool cribs, etc.) on the property • Order supplies for PM’s and RM’s as needed; ensure on site tool crib inventory is correctly managed to ensure SLA uptime is met • Obtain and compare estimates for work to be performed by outside vendors • Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles • Perform visual roof inspections and make minor repairs as needed • Perform general maintenance tech duties as assigned by Site Operations Management team • On call (1st line of support) to address escalations or emergencies if they arise according to designated on call schedule • Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner • Complies with all ISS, and client EHS requirements, as required • Must possess valid state driver’s license; may be required to travel via car within a specific metropolitan region as a part of mobile engineering team Physical Demands & Work Environment • Prolonged periods walking or standing • Must be able to lift, carry, and set down 50 pounds • Must be able to work days, nights, weekends, and/or holidays as needed • Must be able to bend or stoop frequently • Must be able to work at heights on mobile or stationary work platforms HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Manage and optimize facilities and food service operations to meet client business strategies, including staff management, budgeting, compliance, and client relations. | 5+ years in facilities and food service management, supervisory experience, computer proficiency, ability to manage large teams, and Manager ServSafe certification or ability to obtain it immediately. | You have passion for what you do. You like working as a team and be part of a family. It’s not work when you love what you do. Come join us as a Key Account Manager and see where your career will take you! Key Purpose • Ideal candidate with strong facilities management background with some food & beverage exposure* The Key Account Manager is responsible for ensuring that all functions, initiatives, and priorities support the customer’s business strategy. This position is responsible for the effective and efficient functioning of the operation(s) within the guidelines established by the client organization and the corporation. He/She/They are responsible for continuous improvement and will drive and optimize performance and contract obligations, deploying Guckenheimer/ISS standard processes and concepts. The Resident District Manager will also identify and leverage innovative initiatives and best practices, constantly focusing on driving compliance. Success Criteria • To build and grow the account and organization with an entrepreneurial mindset • Be able to anticipate client needs, deliver on those needs, and exceed expectations • Identify opportunities and solve deficiencies before they become long-term issues • Ability to adapt and pivot at a moment’s notice in a fast-paced and demanding environment • Being knowledgeable on current trends within the hospitality and food industry Key Areas of Collaboration and Influence • Develop, manage agendas, and lead weekly management team meetings using provided online tools • Ability to effectively communicate, motivate, and interact with all levels within the organization to help build and speak to the culture of Guckenheimer/ISS • Creating and developing relationships with local vendors, other department leads, and individuals • Managing client and customer relationships Ideal Candidate Experience • 5+ years of operations in facilities and food service management experience, ideally in a manager role • Bachelor’s degree in Facility Management or related field preferred • Strong supervisory background desirable, not required, along with good customer service experience • Strong computer proficiency skills with emphasis on knowledge of Microsoft products (Excel, Word, Project, PowerPoint) • Excellent time management skills; able to organize and work independently; bilingual is a plus • Experience managing a team of management and staff of 20+ employees (hourly and salaried) • Positive attitude and dependable under pressure - an excellent role model, motivator, and leader • Passion for facilities management, innovation, and creative experiences • Successful coaching and teaching skills with peers, individuals, and teams • Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy • Demonstrate good judgment and decision-making skills • Working knowledge of Google Docs, Microsoft Word, Excel, and PowerPoint • Client interaction experience in an informal setting and formal meetings • Ability to work independently as well as in a team • Ability to work in a fast-paced and changing environment • Manager ServSafe Certified or ability to be certified immediately after hire Key Accountabilities • To satisfy the needs of the client and customer by providing high-quality, cost-effective facilities management with some food focus that delivers on all core program expectations • To develop, in conjunction with Guckenheimer FM standard programs, attractive menus meeting the needs of the customers at that location • To interview and hire unit staff employees following corporate, client, Federal, State, and local regulations • To participate and lead in establishing corporate employee training and development programs as instructed by the Area Manager • Maintain accurate and timely accounting and financial records, including forecasting, declining budgets, and payroll. Prepare and monitor unit operating budgets in cooperation with client guidance • To maintain sanitary and safe operation by Federal, State, and local health regulations; this includes following NSF and HACCP guidelines to prevent food-borne illnesses, allergen contamination, and core program expectations • Establish effective communication channels with customers and client management, which provides a system of feedback on the overall success of the operation. This feedback should lead to the implementation of operational improvements that better meet the needs of both clients and customers • To manage the entire process in the planning of procurement, inventory control, and supply chain activities, ensuring effectively functioning processes • Train staff on appropriate ways to build and maintain client and customer relationships that provide the highest quality of service • Schedule employees and conduct employee meetings • Coach employees and conduct performance appraisals • Work closely with the Area Manager to review budgets, financials, and unit performance overall • Lead and maintain safety as a priority for all employees, customers, and clients Physical Demands & Work Environment • Must be able to lift a minimum of 25 lbs. • Come to work appropriately dressed according to the dress code • Employees must be able to work under pressure and time deadlines during peak periods HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $150000.00  - $170000.00 . Final compensation will be determined based on experience and skills and may vary from the abovementioned range. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to influence the market positively wherever we operate.

Lead and supervise facility operations and soft service teams to ensure smooth daily site functioning and high service standards. | 3+ years supervisory experience in facility management or related operations, strong leadership and communication skills, basic computer proficiency, and ability to manage operational SLAs and compliance. | Be part of something bigger! Do you love leading an engaged team and watching them grow by creating a dynamic and inclusive working environment? Are you passionate about setting high service standards, ensuring customer satisfaction day in and day out, feeling your purpose come to life at the workplace? We have a fantastic opportunity available as a Site Operations Supervisor that will allow you to do just that and more! Join ISS and become part of something bigger! Purpose As a Site Operations Supervisor, you will be responsible for leading a motivated and service-minded team with the purpose to ensure that your site runs smoothly every day, with that good-feeling buzz floating through the building. Reporting to the Site Operations Manager, you will plan, organize, and direct operational and Soft Service team members and activities to achieve the clients’ and ISS objectives while working within the ISS high standards of quality. The Site Operations Supervisor interfaces and collaborates with direct reports, vendors, and local stakeholders, taking ownership of the site performance and feel. Success Criteria • Motivating, engaging, and leading an inclusive team of employees performing critical work including Janitorial Services, Dishwashing, and Cart Attending • Creating clarity of direction, ensuring a clear connection between our OneISS purpose, strategy, and business excellence • Executing and optimizing operational and Soft Services’ team responsibilities to ensure seamless delivery of services • Communicating consistently with team members providing oversight to ensure necessary coverage during business hours • Navigating in a dynamic and fast paced environment while balancing responsibilities of the role, providing oversight and stop gap support for the operational team, and meet deliverables Key Areas of Collaboration and Influence • Communicate effectively with colleagues at multiple accounts and across the company so that information is disseminated effectively • Participate in project groups and meetings as required to ensure consistent learning and development of self, the team, and the account • Transforming the account successes into promoting and further development of ISS Ideal Candidate Experience • 3+ years supervisory experience in a Facility Management Operations/Janitorial/Maintenance role with a strong emphasis on people leadership and customer service • Experience leading frontline teams meeting operational SLA’s and compliance requirements • Demonstrates strong skills in: Communication, Decision-making, Leadership, and Problem-solving • Basic computer proficiency skills (Excel, Word, Outlook, CMMS Systems, Smartphone Systems) • Experience in CMMS software systems and work order management as it pertains to execution of services and coordination of employees involved Key Accountabilities • Directs, supervises, and leads the ISS Facility Operations and Soft Service employees • Responsible for implementing the overall direction, coordination, and evaluation of site experience activities in partnership with the Site Operations Manager • Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance • Highly visible and the first point of contact for team members and second point of contact for local customers • Lead and direct the team to ensure the facility is running seamlessly ensuring an inviting environment that is clean, safe, customer-centric, and welcoming • Work with the team to ensure the dishwashing and food areas are clean, available, organized, and compliant • Work with team and provide support to the team to ensure the site interior shopping tools maintain appropriate inventory levels • Lead by example and work directly with the team to quality control our services. Cover shifts as required to ensure service line continuity • Coaches and encourages the team to have the knowledge, confidence, and empowerment to make decisions that have a great customer experience outcome • Monitors performance against agreed goals, adapts and acts when required and analyzes customer concerns, meets KPI's/SLA’s • Drive a culture of proactivity and contribute in a positive way to the facility operation in order to effectively prevent or address potential problems Physical Demands & Work Environment • A valid driver's license may be required for this role, depending on the work site or location, as local travel by car within certain metropolitan areas may be necessary • Prolonged periods walking or standing • Must be able to lift, carry, and place up to 50 pounds at a time • Must be able to work schedules that include days, nights, weekends, and/or holidays as needed HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $67000.00  - $70000.00 . Final compensation will be determined based on experience and skills and may vary from the range listed above. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Perform general maintenance tasks including repairs, inspections, and assisting tradespeople under supervision. | High school diploma or equivalent, ability to use basic tools, good communication skills, and a valid driver's license. | General Maintenance Worker Hourly Wage ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $25.00  -$27.00 . Work hours The work hours for this position may include days, afternoons, evenings, weekends, and/or holidays. Key Purpose A Handyman will support the “Manager” in a safe, efficient, and professional manner with preventative, corrective, and general maintenance for the Client. Other duties include, but not limited to, daily assessments of systems, maintaining a clean working environment, and other various duties as assigned by the Manager, while adhering to all HS&E standards. The Handyman is responsible for performing preventative maintenance in accordance with the CMMS schedule, assisting other maintenance personnel with repairs to electrical, plumbing, HVAC systems, general facility, and grounds infrastructure, and providing general laborer support. The Handyman is also responsible for following all processes to support client satisfaction. The Handyman is an entry level, general labor position. Success Criteria • Computer Software: Microsoft Word, Microsoft Excel, Internet Explorer – general experience • Ability to communicate well with customers, managers, and coworkers • Strong customer service skills • Competency with basic hand tools • Competency with basic power tools • Able to produce a quality work product in a prompt, safe, and efficient manner Key Areas of Collaboration and Influence • Ability to read, write, and communicate in English required • Works and participates well as a team member • Communicate well with others; clearly write and speak to clients, superiors, coworkers • Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job • Presents self in a professional manner: neat appearance and grooming. • Able to produce a quality work product in a prompt, safe, and efficient manner • Ability to work without supervision and appropriately with multiple deadlines • Maintain a good attendance record, including notification in the event of tardiness and absence • For internal candidates, they must constantly receive a “meets expectations” job performance review Experience • High school diploma or equivalent • Must be 18 years of age • 0-1 years in Facility Maintenance or related field • Valid state driver’s license with a clean MV record (if operating moving vehicles) • Any trade certificate (desired) • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. • Ability to deal with problems involving several concrete variables in standardized situations • Ability to calculate figures and amounts Key Accountabilities The General Maintenance Worker may not work independently and must work under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, or Country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers). The General Maintenance Worker does not supervise other ISS TS personnel or third-party vendors. • Completes HS&E training as scheduled; Follows HS&E procedures; Demonstrates safe work practices; Exhibits HS&E best practice culture; Reports unacceptable HS&E conditions immediately • Performs general maintenance tasks around the facility, including door repairs, setups, light mechanical, light plumbing repairs, painting, patching, light bulb replacement, and other general laborer tasks as directed by the Manager • Resolves client customer work order requests on the computer-based work order system • Assists tradesmen with repair, adjustment, and maintenance of HVAC, mechanical, electrical, plumbing systems, and associated equipment as directed by the Manager • Performs and documents maintenance and repairs in a timely and accurate manner • Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workspace • Performs manual labor tasks such as loading, unloading, lifting, and moving materials • Performs general building rounds and is responsible for reporting conditions observed Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the General Maintenance Worker is regularly required to stand and walk at eight-hour intervals with occasional scheduled breaks • Frequent use arms, hands, and fingers to handle, touch, feel, and reach • Must be able to stoop, kneel, crouch, or crawl, talk, and hear. • The individual is frequently required to climb stairs and ladders • The individual must regularly lift and/or move up to 70 pounds, at higher than chest level • Must be able to tolerate adverse working conditions due to climate and tolerate extreme temperature changes Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Significant work is performed inside central plant space, within mechanical/electrical rooms, and/or on rooftops • Periodic noise, heat, and cold exposure • Some confined space work required • Some work in common office areas HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Oversee all aspects of event planning, coordination, and execution to ensure client satisfaction and profitability. | Requires a bachelor's degree or 3+ years of relevant experience, with skills in event coordination, customer service, and familiarity with meeting software and AV setup. | Event Coordinator Hourly Wage ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $26.00  - $28.00  per hour. Key Purpose: The Event Coordinator builds a dynamic catering team, develops, and ensures completion of the strategic business plan for the account, and oversees all aspects of profitability and service within the conference department. The planner oversees all aspects of the space to include, booking the events, planning the events with the clients and have completed oversight of the execution of events. Success Criteria • Well organized with outstanding coordination and multitasking ability • Is able to communicate up, down and across the organization to ensure success • Knowledge of principles and processes for providing customer service; up to, and including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction • Intermediate skill level using Google applications (Gmail, docs, sheets, slides, hangouts, etc.) and Microsoft Office Suite • Meeting room software with booking and administrative rights on updating menus • Meeting room space management • Strong knowledge of AV set up and oversight • Working with local partners on events, IE, local farmers, restaurants • Excellent verbal and written communication skills • Reliable, responsible, dependable, and capable of fulfilling obligations and has a deep desire to anticipate, engage and satisfy customer needs Uses a systematic approach to problem-solving • Always promotes positive guest and co-worker relationships • Can calmly and effectively adapt to constructive feedback in high-stress environments Key Areas of Collaboration and Influence • Collaborates throughout the client organization with individuals who play a role in the success of the department • Coordinate activities with other internal departments • Participates in/leads management team meetings • Interfaces with vendors and key service users within client organizations • Coordinates with clients regarding inquiries for hosting high end or large/ custom events Ideal Candidate Experience • Must have a Bachelor's degree or the equivalent of 3+ years of work experience in a similar role • Experience in financial analysis, planning, budgeting, and marketing • Experience managing other managers including culinary leaders • ServSafe Manager certification • Demonstrates experience using basic computer software, previous knowledge of CaterTrax or a similar catering software and Google Suite a plus • Demonstrates strong interpersonal skills • Can effectively communicate and relate to all levels within and outside the organization • Creates and builds positive and productive relationships • Previous P&L accountability or contract-managed service experience is desirable • Hotel multi-unit catering experience preferred Key Accountabilities • Sets standards and accountability measures around sanitation for the operation while working with other unit leaders to immediately correct deficiencies • Lead the conference and event department to follow all workplace and food safety rules to actively prevent accidents • Ensure the team complies with all ServSafe and HACCP programs and principles • Responsible for all team members and functions including the smooth execution of the Conference and events Standard Operating Procedures • Build a dynamic conference and events team and ensure new team members are on-boarded and trained for success • Develop team members into high performing individuals by providing constructive feedback and the opportunity to engage in a personal development plan • Deliver consistent quality in planning and execution of VIP and complex events • Develop and execute strategies to achieve catering revenue forecasts • Develops and manages all aspects of the catering budgets; reviews financial reports and takes corrective actions as appropriate to ensure budget goals are met • Ensure accurate reporting of all catering related revenue, expenses, and receivables • Builds professional relationships with key site service users to instill confidence and build organizational trust • Leads in the coordination, execution, and measurement of client specific initiatives • Create measurable success targets for the team along with a path to achieve them Physical Demand & Work Environment • Work up to 8-10 hours a day on your feet, excluding breaks • Must be able to lift a minimum of 25lbs • Come to work properly dressed according to the dress code • Employee must be able to work under pressure and time deadlines during peak periods HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. Other The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time. As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.

Perform general maintenance tasks, assist with repairs, and support facility upkeep under supervision. | High school diploma or equivalent, 3-5 years in facility maintenance or related field, ability to use basic tools, and physical capability to perform manual labor. | Lead Handyman Hourly Wage ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $29.00  -$31.00 . Work hours The work hours for this position are: Wed – Fri 7am – 3:30pm, Sat/Sun 2pm – 10:30pm, and may include additional days, afternoons, evenings, weekends, and/or holidays as needed. Key Purpose The Lead Handyman will support the “Manager” in a safe, efficient, and professional manner with preventative, corrective, and general maintenance for the Client. Other duties include, but not limited to, daily assessments of systems, maintaining a clean working environment, and other various duties as assigned by the Manager, while adhering to all HS&E standards. The Lead Handyman is responsible for performing preventative maintenance in accordance with the CMMS schedule, assisting other maintenance personnel with repairs to electrical, plumbing, HVAC systems, general facility, and grounds infrastructure, and providing general laborer support. The Lead Handyman is also responsible for following all processes to support client satisfaction. Success Criteria • Computer Software: Microsoft Word, Microsoft Excel, Internet Explorer – general experience • Ability to communicate well with customers, managers, and coworkers • Strong customer service skills • Competency with basic hand tools • Competency with basic power tools • Able to produce a quality work product in a prompt, safe, and efficient manner Key Areas of Collaboration and Influence • Ability to read, write, and communicate in English required • Works and participates well as a team member • Communicate well with others; clearly write and speak to clients, superiors, coworkers • Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job • Presents self in a professional manner: neat appearance and grooming. • Able to produce a quality work product in a prompt, safe, and efficient manner • Ability to work without supervision and appropriately with multiple deadlines • Maintain a good attendance record, including notification in the event of tardiness and absence • For internal candidates, they must constantly receive a “meets expectations” job performance review Experience • High school diploma or equivalent • Must be 18 years of age • 3-5 years in Facility Maintenance or related field • Any trade certificate (desired) • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. • Ability to deal with problems involving several concrete variables in standardized situations • Ability to calculate figures and amounts Key Accountabilities The Lead Handyman may not work independently and must work under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, or Country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers). The Lead Handyman does not supervise other ISS TS personnel or third-party vendors, however they will have oversight of tasks performed. • Completes HS&E training as scheduled; Follows HS&E procedures; Demonstrates safe work practices; Exhibits HS&E best practice culture; Reports unacceptable HS&E conditions immediately • Performs general maintenance tasks around the facility, including door repairs, setups, light mechanical, light plumbing repairs, painting, patching, light bulb replacement, and other general laborer tasks as directed by the Manager • Resolves client customer work order requests on the computer-based work order system • Assists tradesmen with repair, adjustment, and maintenance of HVAC, mechanical, electrical, plumbing systems, and associated equipment as directed by the Manager • Performs and documents maintenance and repairs in a timely and accurate manner • Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workspace • Performs manual labor tasks such as loading, unloading, lifting, and moving materials • Performs general building rounds and is responsible for reporting conditions observed Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the General Maintenance Worker is regularly required to stand and walk at eight-hour intervals with occasional scheduled breaks • Frequent use arms, hands, and fingers to handle, touch, feel, and reach • Must be able to stoop, kneel, crouch, or crawl, talk, and hear. • The individual is frequently required to climb stairs and ladders • The individual must regularly lift and/or move up to 70 pounds, at higher than chest level • Must be able to tolerate adverse working conditions due to climate and tolerate extreme temperature changes Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Significant work is performed inside central plant space, within mechanical/electrical rooms, and/or on rooftops • Periodic noise, heat, and cold exposure • Some confined space work required • Some work in common office areas HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Prepare food items according to recipes and safety guidelines, maintain kitchen cleanliness and safety, and follow company and regulatory policies. | At least 1 year of professional cooking experience or equivalent education, ability to work safely with kitchen equipment, and adherence to safety and food handling standards. | Hourly Wage ISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $20  - $22 . Work Hours The work hours for this position are approximately 8:00 am - 5:00 pm, Mon-Fri. Key Purpose The Action Cook will accurately and efficiently fulfill prep lists, tasks, and food preparation for various meal periods to include breakfast, lunch, dinner, and special/catered events. The general responsibilities of the position include those listed below, but ISS/Guckenheimer may identify additional responsibilities of the position. These responsibilities may differ from account to account, depending on the business needs and client requirements. Success Criteria Ensure: • Kitchen organization and cleanliness provides a safe environment for all employees and guest • Workplace Safety guidelines, policies, and SOPs are followed daily • Food Safety guidelines, policies, and SOPs are followed daily • HACCP guidelines, policies, and SOPs are followed daily • All internal audit guidelines, policies, and SOPs are followed daily • Ability to work safely with large volume culinary equipment including slicer, large mixer, food processors, blenders, and chopper • Minimum of 1-year professional cooking experience or education equivalent. Key Accountabilities • Clock in and out for workday and clock in and out during breaks • Always provide the highest quality of service in accordance with ISS/Guckenheimer and client standards • Utilize food preparation procedures in accordance with current applicable federal, state and local guidelines and regulations to ensure high quality food service is provided • Basic knowledge of cooking and prep techniques as required by your work assignment • Execute NetMenu recipe preparation of food items, as directed by production sheets and/or LC, SC, or Executive Chef • Clean and sanitize work areas and equipment and must follow ISS/Guckenheimer, and government regulatory rules and procedures • Notify management when there are any ingredient discrepancies/availability, food/equipment safety, or any other situation that requires management attention • Attend all meetings of the day • May perform other duties and responsibilities as assigned Physical Demands & Work Environment • Work in a standing position for long periods of time (up to 8 hours) • Reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds • Utilize team lift, transportation carts, and any other means of assistance when dealing with heavy loads • Come to work properly dressed according to the dress code • Employee must be able to work under pressure and time deadlines during peak periods HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Perform complex maintenance, repair, and inspection of building systems including HVAC, electrical, plumbing, and safety equipment. | Requires 5+ years of experience in facilities maintenance, HVAC refrigeration knowledge, EPA 608 certification, and ability to work independently with technical skills. | Hourly Range ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $60.00  - $65.38 . Key Purpose The Senior Building Engineer reports directly to the Site Operations Manager to ensure all facilities related equipment are maintained to the highest standards in the Hard Services line. Additionally, the Senior Building Engineer will partner with the Site Operations Supervisor and Hard Service team to promote collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. Core functions of this role involve solving complex (integrated and multi system) maintenance and repair of a building’s shell, core, and equipment. The purpose of this role is to drive optimization and maintenance of facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. The Senior Building Engineer utilizes advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds. Working under limited supervision, the Senior Building Engineer monitors building system operations and performance and completes self-performance of specific and/or several trade skills such as carpentry, plumbing, electrical, painting, roofing, refrigeration, heating, and cooling. Success Criteria • Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement • Participate and embrace the development opportunities within group Key Areas of Collaboration and Influence • Support the team, and report to the Facility Manager • Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required Ideal Candidate Experience • Strong knowledge of HVAC refrigeration, differentials, large freezers, cooling towers, etc. • 5 + years of experience in Operations & Maintenance, Construction, Facilities Maintenance and/or Building Engineering roles • High school diploma or vocational or trade school/college required • EPA 608 Universal Certification, Ozone Depletion Prevention, Certificate of Qualification (CofQ) required • Knowledge of Work Order Control procedures and required time management to work within CMMS Systems • Ability to work at heights using ladders, Mobile Elevating Work Platforms (MEWP) • Experience with subcontractor and vendor contract management • Experience with managing key performance indicators as provided by Site Operations Manager • Able to use specialty hand tools, specialty diagnostic tools, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems) • Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems) • Work independently and as part of a team, requiring strong communication and interpersonal skills Key Accountabilities • HVAC troubleshooting and preventative maintenance • Perform Inspection, Maintenance and Repair of the building’s mechanical systems • Electrical work including re-lamping, ballast replacement and breaker reset • Plumbing fixture repairs, drain maintenance, and restroom preventative maintenance • Perform Inspection and Maintenance of café/kitchen equipment • Manage and support maintenance of elevators, fire life safety devices, and UPSs • Access Door and Overhead Door repair/adjustment, as required • Do routine preventive maintenance to ensure that machines continue to run smoothly • Troubleshoot and fix faulty electrical switches • Ensures the CMMS system software is up to date with accurate and appropriate data around assets and maintenance programs • Inspect and diagnose problems and figure out the best way to correct them, frequently checking blueprints, repair manuals, and parts catalogs • Partner with contractors and vendors as needed for the effective and safe accomplishment of maintenance and specific scopes of work; this task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed • Provide or direct equipment and system operational modifications, such as critical switching, lockout/tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers and protecting the critical load • Follow 5S principles for organization/cleanliness of “Front of House” (client/customer spaces) and “Back of House” (equipment rooms, storage areas, tool cribs, etc.) on the property • Order supplies for PM’s and RM’s as needed; ensure on site tool crib inventory is correctly managed to ensure SLA uptime is met • Obtain and compare estimates for work to be performed by outside vendors • Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles • Perform visual roof inspections and make minor repairs as needed • Perform general maintenance tech duties as assigned by Site Operations Management team • On call (1st line of support) to address escalations or emergencies if they arise according to designated on call schedule • Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner • Complies with all ISS, and client EHS requirements, as required • Must possess valid state driver’s license; may be required to travel via car within a specific metropolitan region as a part of mobile engineering team Physical Demands & Work Environment • Prolonged periods walking or standing • Must be able to lift, carry, and place up to 50 pounds at a time • Must be able to work; days, nights, weekends, and/or holidays as needed • Must be able to bend or stoop frequently • Must be able to work at heights on mobile or stationary work platforms • Must be able to operate powered industrial trucks HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Lead multi-unit food service operations, drive growth, manage budgets, maintain client and vendor relationships, and ensure food safety and quality standards. | At least 3 years managing multi-unit food service operations, leadership of 20+ employees, strong client communication, budget and operational efficiency experience, food safety knowledge, and design content management skills. | General Manager – Drive Excellence & Inspire Innovation! Are you a strategic leader ready to elevate hospitality and culinary excellence to new heights? We have an exciting opening for a dynamic General Manager committed to operational success, client satisfaction, and continuous innovation. At Guckenheimer, you'll play a pivotal role in aligning our services with our client's strategic vision, driving outstanding results and a vibrant workplace culture. What You’ll Achieve: • Lead operations with an entrepreneurial mindset, driving growth, and optimizing performance to exceed client expectations. • Anticipate client needs proactively, swiftly addressing challenges and turning them into opportunities for improvement and innovation. • Foster robust relationships with clients, vendors, and internal teams, ensuring consistent excellence in hospitality and food service delivery. • Implement best practices, innovative solutions, and a safety-first culture across all areas of operation. Why This Role is for You: • You'll have significant autonomy to influence strategic decisions and shape operational excellence. • Join an organization that values leadership, creativity, continuous improvement, and professional growth. • Thrive in a dynamic environment where adaptability and strategic thinking are recognized and rewarded. Who You Are: • An experienced General Manager with at least 3 years managing multi-unit operations in food service environments. • A passionate leader skilled in managing diverse teams of over 20 employees, demonstrating exceptional interpersonal and coaching abilities. • Adept at maintaining strong client relationships, communicating effectively at all levels, and fostering a collaborative and innovative culture. • Proven experience in budget management, operational efficiency, and maintaining the highest standards in food safety and quality. • Experience in construction and management of digital and printed design work / content. Especially Canva / PowerPoint Preferred Qualifications: • Accredited Culinary Institution or Hospitality program graduate • ServSafe Certification (or ability to obtain immediately upon hire) • Experience managing within unionized environments Physical Demands & Work Environment · Must be able to lift a minimum of 25lbs. · Come to work properly dressed according to the dress code · Employee must be able to work under pressure and time deadlines during peak periods HSEQ Compliance All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. Are you ready to lead with passion and make a tangible impact every day? Join Guckenheimer—where your leadership makes every meal and moment extraordinary. Apply today! ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $100000.00  - $105000.00 . Final compensation will be determined based on experience and skills and may vary from the range listed above. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Perform daily inspections, general janitorial duties, minor repairs, equipment checks, and support building operations to maintain cleanliness and safety. | High school diploma or equivalent, janitorial or laborer experience preferred, team player with strong customer service skills, ability to perform physical tasks. | Hourly Wage The hourly pay range for this position is $22.00  - $22.00 . Benefits are provided in accordance with the location’s Collective Bargaining Agreement. Work Hours The work hours for this position are Mon-Fri, 7:30 am - 4:00 pm. Key Purpose The Day Porter must have a keen eye, be organized, and able to follow a routine that provides regular inspection and cleaning of assigned areas. The Day Porter is friendly and accommodating and ensure the workplace is maintained for the client and visitors. She/He/They must be skilled in operating hand and electrical cleaning tools like dusters, brooms, mops, and vacuum cleaners are required. Success Criteria • Comply with safety rules, policies, and procedures • Perform work assignments in a team with other employees • Maintain clean work area • Follow all company procedures, policies, and rules • Take direction and respond to supervision • Communicate with the lead, supervisor, co-workers, managers, and customers professionally • Fill in during staff shortage • Support shift lead in completing punch-list items • Use proper personal protective equipment • Present a professional appearance and conduct • Understand customer service and satisfaction • Understand reporting systems and of the environment Key Areas of Collaboration and Influence • A solid commitment to the guest experience • Always remember safety first • Build respectful relationships with all teammates and quests • Willingness to take directions from leadership and management Ideal Candidate Experience • High School diploma or equivalent education • Janitorial or laborer experience in a facility setting is preferred • Must be a team player and committed to working in a quality environment • Demonstrates exceptional customer service skills Key Accountabilities • Conduct daily inspections of building exterior and interior • Perform general janitorial duties and make minor repairs • Perform general cleaning including sweeping and mopping floors and stairs, cleaning entry doors and glass, mid-day cleaning of washrooms, and other miscellaneous cleaning as needed • Inspect and test various building equipment such as exit and emergency lights, door relay panel, roof drains, sump pumps, water supply valve, and irrigation • Receive shipments at loading dock, move palletized and boxed equipment within the facility, organize storage areas, and remove recyclable materials • In addition, work would include assisting with custodial work, parts and material storage and inventory, equipment operational status checks, and other general work assignments • This position may include exterior work in all weather conditions (sites vary) Physical Demands & Work Environment • Ability to push and pull a minimum of 30 pounds • Must be able to lift a minimum of 10 to 50 pounds • Ability to frequently lift 0-10 pounds • Tasks performed are repetitive in nature • Must be able to understand one’s physical limitations to the extent necessary to perform the necessary functions and tasks of the job. Stand 33%, Walk >66%, Sit <10%. Use of hands to finger, handle, rub, grip, and feel <66%. Reach above shoulders <33%, Push/pull and grasp with hands and arms 33-50%, Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33% HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Perform complex maintenance and repair of building systems, manage contractors, maintain safety and compliance, and support facility operations. | 5+ years in building engineering or facilities maintenance, EPA Universal/608 Certification, vocational/trade school diploma, experience with CMMS and subcontractor management, and strong technical and communication skills. | Hourly Wage ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $31.78  - $33.78 . Work Hours The work hours for this position may include evenings, weekends, and/ or holidays. Key Purpose The Building Engineer reports directly to the Site Operations Manager to ensure all facility related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Building Engineer will partner with the Site Operations Supervisor and Hard Service team to promote collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. Core functions of this role involve solving complex (integrated and multi system) maintenance and repair of a building’s shell, core, and equipment. The purpose of this role is to drive optimization and maintenance of facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. The Building Engineer utilizes advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds. Working under limited supervision, the Building Engineer monitors building system operations and performance, and completes self-performance of specific and/or several trade skills such as carpentry, plumbing, electrical, painting, roofing, refrigeration, heating, and cooling. The Building Engineer is also a point of contact for the client and must be able to respond to escalations and always communicate in a professional manner. Key Areas of Collaboration and Influence • Support the Technical Services Team, and report to the Site Operations Manager • Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required Ideal Candidate Experience • 5 + years of experience in Operations & Maintenance, Construction, Facilities Maintenance and/or Building Engineering roles • High school diploma or vocational or trade school/college required • EPA Universal/608 Certification • Strong knowledge of Work Order Control procedures and required time management to work within CMMS Systems • Experience with subcontractor and vendor contract management • Experience with managing key performance indicators as provided by Site Operations Manager • Able to use specialty hand tools, specialty diagnostic tools, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems) • Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems) • Work independently and as part of a team, requiring strong communication and interpersonal skills Key Accountabilities • Perform Inspection, Maintenance and Repair of the building’s mechanical, electrical, plumbing, control systems, and HVAC systems • Perform refrigerant handling associated with repairs to HVAC systems • Perform minor electrical task to include bulb replacement, ballast replacement, and troubleshooting • Plumbing fixture/drains repair and maintenance • Perform Inspection and preventive maintenance of café/kitchen equipment • Manage and support maintenance of elevators, fire life safety systems, and UPS’s • Access Door and Overhead Door repair/adjustment, as required • Ensures the CMMS system is up to date with accurate and appropriate data around assets and maintenance programs • Inspect and diagnose problems using blueprints, OEM repair manuals, and parts catalogs • Partner with contractors and vendors as needed for the effective and safe accomplishment of maintenance and specific scopes of work; this task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site • Provide data for reports as required and equipment evaluations or scope of work for outside contractors as needed • Provide or direct equipment and system operational modifications, such as critical switching, lockout/tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers and protecting the critical load • Follow 5S principles for organization/cleanliness of “Front of House” (client/customer spaces) and “Back of House” (equipment rooms, storage areas, tool cribs, etc.) on the property • Order supplies for PM’s and RM’s as needed; ensure on site tool crib inventory is correctly managed to ensure SLA uptime is met • Obtain and compare estimates for work to be performed by outside vendors • Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles • Perform visual roof inspections and make minor repairs as needed • Perform general maintenance tech duties as assigned by Site Operations Management team • On call (1st line of support) to address escalations or emergencies if they arise according to designated on call schedule • Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner • Complies with all ISS, and client EHS requirements, as required • Must possess valid state driver’s license; may be required to travel via car within a specific metropolitan region as a part of mobile engineering team Physical Demands & Work Environment • Prolonged periods walking or standing • Must be able to lift, carry, and set down 50 pounds • Must be able to work days, nights, weekends, and/or holidays as needed • Must be able to bend or stoop frequently • Must be able to work at heights on mobile or stationary work platforms HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.