ISACA

Lead strategic intelligence and business analytics to support enterprise decision-making and strategic planning. | Bachelor's degree and 8+ years in strategic intelligence or business analytics with proficiency in BI tools and executive communication. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Senior Market Intelligence and Business Analytics Manager is responsible for establishing and leading a strategic intelligence and business analytics capability that supports enterprise decision-making across ISACA. This role integrates external market, competitive, regulatory, and customer intelligence with internal business performance analysis to identify opportunities, evaluate trends, and inform strategic planning and investment decisions. The position partners closely with senior leadership and cross-functional stakeholders to provide analysis, insights, and recommendations related to growth opportunities, portfolio priorities, business performance, and strategic initiatives. Responsibilities include developing, monitoring relevant external and internal indicators, designing key performance measurement approaches, producing forecasts, models, dashboards, and executive-level materials to support planning and decision-making. The candidate is also expected to leverage modern AI tools and methodologies, to accelerate analysis, enhance the quality and depth of insights, and democratize access to intelligence across ISACA by making relevant information easier for leaders and teams to find, interpret, and apply. This role requires the ability to synthesize information from multiple internal and external sources, apply structured analytical methods, and translate complex findings into clear and actionable business insights. Responsibilities Market Intelligence Development Build and continuously evolve the market intelligence capability to support cross-functional teams and leadership through market insights, competitive analysis and strategic communication Actively monitor competitive landscape, regulatory changes, and industry shifts relevant to ISACA's business Actively monitor and synthesize information from industry sources, analyst reports, customer research, regulatory bodies, and competitive announcements Develop and maintain comprehensive intelligence products such as opportunity sizing analyses, market scenarios, and trend assessment that inform strategic planning and decision-making Design and deploy interactive dashboards and reporting platforms that provide teams with real-time access to market data, competitive positioning and industry trends Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making Leverage AI-first methodologies and modern tools (for example Claude, ClaudeCoWork, and other AI models) to accelerate intelligence gathering, analysis and presentation Business Performance & Decision Support Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making. Synthesize internal business performance data with external market intelligence to identify trends, opportunities, and risks with strategic implications. Provide continuous, proactive support to the Board and Executive Team in understanding competitive moves, market dynamics, and their implications for organizational strategy and positioning. Translate complex market data and competitive intelligence into clear, actionable recommendations for senior leadership through written materials, presentations, and strategic discussions. Strategic Planning Support Drive the integration of market intelligence into ISACA's strategic planning process, ensuring that competitive and market insights inform annual planning, portfolio prioritization, and investment decisions. Partner cross-functionally with commercial, product, and operating teams to understand decision-making needs and continually improve how intelligence is analyzed, synthesized, and presented to executive leadership. Build and cement market intelligence and data-driven decision-making as a key organizational capability within ISACA, establishing best practices, frameworks, and governance for ongoing intelligence operations. Forecasting, Modeling & Business Intelligence Develop financial models, market scenario analyses, and forecasting models that support strategic planning, portfolio prioritization, and investment decision-making. Design and implement KPI frameworks, dashboards, and reporting approaches that provide visibility into business performance and support organizational planning. Analyze and synthesize multiple internal and external data sources to generate defensible, actionable insights that drive high-quality business decisions Qualifications Required Field of Study: Bachelor’s degree in business, economics, finance, statistics, data analytics, or equivalent combination of education and experience Minimum Years of Experience Required: 8+ years of progressive experience in strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles, including hands-on experience developing financial models, forecasts, scenario analyses, market sizing, and business cases. Description of Minimum Relevant Experience Required: Hands-on experience with BI/dashboarding and data visualization (e.g., Power BI, Tableau, or similar). Demonstrated ability to build Excel-based financial models, including forecasting, scenario modeling, market sizing, and business cases. Experience structuring ambiguous problems, synthesizing multiple data sources, and delivering defensible, decision-ready insights. Proven track record communicating with senior leaders via executive-ready presentations/memos and clear recommendations. Preferred Field of Study: Advanced degree (e.g., MBA, MS in Analytics/Data Science, Economics, Finance, or related) Preferred Years of Experience: 10+ years of progressive experience in one or more of: strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles 5+ years of management and/or project leadership experience, with demonstrated success leading strategic initiatives Description of Preferred Relevant Experience: Experience in membership organizations, credentialing, education, professional services, or other information-rich environments where market shifts affect portfolio decisions. Working knowledge of SQL and/or analytics languages/tools (e.g., Python, R, SPSS) for querying, data modeling, or statistical analysis. Experience supporting partnership evaluation, portfolio strategy, strategic finance, or investment prioritization. Domain familiarity with cybersecurity, digital trust, IT governance, risk, or audit markets. Strong understanding of AI, its potential roles in solving business problems, and the future trajectory of AI capabilities. Certification and Licensing Preferred: CBIP (Certified Business Intelligence Professional) Competencies/Skills Required: Strategic and Analytical Leadership: Ability to lead the development of actionable insights by connecting market intelligence, business performance data, and strategic context to support enterprise decision-making. Executive Influence and Communication: Strong ability to communicate complex findings and strategic recommendations clearly and effectively to senior leaders through concise written materials, presentations, and discussions. Business Intelligence and Performance Measurement: Experience designing KPI frameworks, dashboards, and reporting approaches that improve visibility into business performance and support organizational planning and prioritization. Modeling and Decision Support: Ability to develop forecasting, financial, and scenario models that inform investment decisions, portfolio management, and strategic planning. Cross-Source Data Integration and Synthesis: Demonstrated ability to analyze and synthesize multiple internal and external data sources to generate defensible insights and support high-quality business decisions. Market and Competitive Intelligence: Knowledge of market analysis, competitive monitoring, and trend evaluation, with the ability to translate external developments into strategic implications and recommendations. Occasional onsite presence and periodic travel may be required to attend company-sponsored events, meetings, all-hands gatherings, trainings, or other role-specific activities. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $98,679.00 - USD $148,020.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

Lead market intelligence and business analytics to support enterprise decision-making and strategic planning. | Requires 8+ years in strategic intelligence or analytics with leadership experience, strong communication skills, and proficiency in BI tools and financial modeling. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Senior Market Intelligence and Business Analytics Manager is responsible for establishing and leading a strategic intelligence and business analytics capability that supports enterprise decision-making across ISACA. This role integrates external market, competitive, regulatory, and customer intelligence with internal business performance analysis to identify opportunities, evaluate trends, and inform strategic planning and investment decisions. The position partners closely with senior leadership and cross-functional stakeholders to provide analysis, insights, and recommendations related to growth opportunities, portfolio priorities, business performance, and strategic initiatives. Responsibilities include developing, monitoring relevant external and internal indicators, designing key performance measurement approaches, producing forecasts, models, dashboards, and executive-level materials to support planning and decision-making. The candidate is also expected to leverage modern AI tools and methodologies, to accelerate analysis, enhance the quality and depth of insights, and democratize access to intelligence across ISACA by making relevant information easier for leaders and teams to find, interpret, and apply. This role requires the ability to synthesize information from multiple internal and external sources, apply structured analytical methods, and translate complex findings into clear and actionable business insights. Responsibilities Market Intelligence Development • Build and continuously evolve the market intelligence capability to support cross-functional teams and leadership through market insights, competitive analysis and strategic communication • Actively monitor competitive landscape, regulatory changes, and industry shifts relevant to ISACA's business • Actively monitor and synthesize information from industry sources, analyst reports, customer research, regulatory bodies, and competitive announcements • Develop and maintain comprehensive intelligence products such as opportunity sizing analyses, market scenarios, and trend assessment that inform strategic planning and decision-making • Design and deploy interactive dashboards and reporting platforms that provide teams with real-time access to market data, competitive positioning and industry trends • Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making • Leverage AI-first methodologies and modern tools (for example Claude, ClaudeCoWork, and other AI models) to accelerate intelligence gathering, analysis and presentation Business Performance & Decision Support • Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making. • Synthesize internal business performance data with external market intelligence to identify trends, opportunities, and risks with strategic implications. • Provide continuous, proactive support to the Board and Executive Team in understanding competitive moves, market dynamics, and their implications for organizational strategy and positioning. • Translate complex market data and competitive intelligence into clear, actionable recommendations for senior leadership through written materials, presentations, and strategic discussions. Strategic Planning Support • Drive the integration of market intelligence into ISACA's strategic planning process, ensuring that competitive and market insights inform annual planning, portfolio prioritization, and investment decisions. • Partner cross-functionally with commercial, product, and operating teams to understand decision-making needs and continually improve how intelligence is analyzed, synthesized, and presented to executive leadership. • Build and cement market intelligence and data-driven decision-making as a key organizational capability within ISACA, establishing best practices, frameworks, and governance for ongoing intelligence operations. Forecasting, Modeling & Business Intelligence • Develop financial models, market scenario analyses, and forecasting models that support strategic planning, portfolio prioritization, and investment decision-making. • Design and implement KPI frameworks, dashboards, and reporting approaches that provide visibility into business performance and support organizational planning. • Analyze and synthesize multiple internal and external data sources to generate defensible, actionable insights that drive high-quality business decisions Qualifications Required Field of Study: • Bachelor’s degree in business, economics, finance, statistics, data analytics, or equivalent combination of education and experience Minimum Years of Experience Required: • 8+ years of progressive experience in strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles, including hands-on experience developing financial models, forecasts, scenario analyses, market sizing, and business cases. Description of Minimum Relevant Experience Required: • Hands-on experience with BI/dashboarding and data visualization (e.g., Power BI, Tableau, or similar). • Demonstrated ability to build Excel-based financial models, including forecasting, scenario modeling, market sizing, and business cases. • Experience structuring ambiguous problems, synthesizing multiple data sources, and delivering defensible, decision-ready insights. • Proven track record communicating with senior leaders via executive-ready presentations/memos and clear recommendations. Preferred Field of Study: • Advanced degree (e.g., MBA, MS in Analytics/Data Science, Economics, Finance, or related) Preferred Years of Experience: • 10+ years of progressive experience in one or more of: strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles • 5+ years of management and/or project leadership experience, with demonstrated success leading strategic initiatives Description of Preferred Relevant Experience: • Experience in membership organizations, credentialing, education, professional services, or other information-rich environments where market shifts affect portfolio decisions. • Working knowledge of SQL and/or analytics languages/tools (e.g., Python, R, SPSS) for querying, data modeling, or statistical analysis. • Experience supporting partnership evaluation, portfolio strategy, strategic finance, or investment prioritization. • Domain familiarity with cybersecurity, digital trust, IT governance, risk, or audit markets. • Strong understanding of AI, its potential roles in solving business problems, and the future trajectory of AI capabilities. Certification and Licensing Preferred: • CBIP (Certified Business Intelligence Professional) Competencies/Skills Required: • Strategic and Analytical Leadership: Ability to lead the development of actionable insights by connecting market intelligence, business performance data, and strategic context to support enterprise decision-making. • Executive Influence and Communication: Strong ability to communicate complex findings and strategic recommendations clearly and effectively to senior leaders through concise written materials, presentations, and discussions. • Business Intelligence and Performance Measurement: Experience designing KPI frameworks, dashboards, and reporting approaches that improve visibility into business performance and support organizational planning and prioritization. • Modeling and Decision Support: Ability to develop forecasting, financial, and scenario models that inform investment decisions, portfolio management, and strategic planning. • Cross-Source Data Integration and Synthesis: Demonstrated ability to analyze and synthesize multiple internal and external data sources to generate defensible insights and support high-quality business decisions. • Market and Competitive Intelligence: Knowledge of market analysis, competitive monitoring, and trend evaluation, with the ability to translate external developments into strategic implications and recommendations. Occasional onsite presence and periodic travel may be required to attend company-sponsored events, meetings, all-hands gatherings, trainings, or other role-specific activities. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $98,679.00 - USD $148,020.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

Lead strategic intelligence and business analytics to support enterprise decision-making through market and competitive analysis, forecasting, and executive communication. | Requires 8+ years in strategic intelligence or business analytics with strong financial modeling, BI/dashboard skills, and experience communicating to senior leaders. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Senior Strategic Intelligence and Business Analytics Manager is responsible for establishing and leading a strategic intelligence and business analytics capability that supports enterprise decision-making across ISACA. This role integrates external market, competitive, regulatory, and customer intelligence with internal business performance analysis to identify opportunities, evaluate trends, and inform strategic planning and investment decisions. The position partners closely with senior leadership and cross-functional stakeholders to provide analysis, insights, and recommendations related to growth opportunities, portfolio priorities, business performance, and strategic initiatives. Responsibilities include developing, monitoring relevant external and internal indicators, designing key performance measurement approaches, producing forecasts, models, dashboards, and executive-level materials to support planning and decision-making. The candidate is also expected to leverage modern AI tools and methodologies, to accelerate analysis, enhance the quality and depth of insights, and democratize access to intelligence across ISACA by making relevant information easier for leaders and teams to find, interpret, and apply. This role requires the ability to synthesize information from multiple internal and external sources, apply structured analytical methods, and translate complex findings into clear and actionable business insights. Responsibilities Market Intelligence Development • Build and continuously evolve the market intelligence capability to support cross-functional teams and leadership through market insights, competitive analysis and strategic communication • Actively monitor competitive landscape, regulatory changes, and industry shifts relevant to ISACA's business • Actively monitor and synthesize information from industry sources, analyst reports, customer research, regulatory bodies, and competitive announcements • Develop and maintain comprehensive intelligence products such as opportunity sizing analyses, market scenarios, and trend assessment that inform strategic planning and decision-making • Design and deploy interactive dashboards and reporting platforms that provide teams with real-time access to market data, competitive positioning and industry trends • Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making • Leverage AI-first methodologies and modern tools (for example Claude, ClaudeCoWork, and other AI models) to accelerate intelligence gathering, analysis and presentation Business Performance & Decision Support • Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making. • Synthesize internal business performance data with external market intelligence to identify trends, opportunities, and risks with strategic implications. • Provide continuous, proactive support to the Board and Executive Team in understanding competitive moves, market dynamics, and their implications for organizational strategy and positioning. • Translate complex market data and competitive intelligence into clear, actionable recommendations for senior leadership through written materials, presentations, and strategic discussions. Strategic Planning Support • Drive the integration of market intelligence into ISACA's strategic planning process, ensuring that competitive and market insights inform annual planning, portfolio prioritization, and investment decisions. • Partner cross-functionally with commercial, product, and operating teams to understand decision-making needs and continually improve how intelligence is analyzed, synthesized, and presented to executive leadership. • Build and cement market intelligence and data-driven decision-making as a key organizational capability within ISACA, establishing best practices, frameworks, and governance for ongoing intelligence operations. Forecasting, Modeling & Business Intelligence • Develop financial models, market scenario analyses, and forecasting models that support strategic planning, portfolio prioritization, and investment decision-making. • Design and implement KPI frameworks, dashboards, and reporting approaches that provide visibility into business performance and support organizational planning. • Analyze and synthesize multiple internal and external data sources to generate defensible, actionable insights that drive high-quality business decisions Qualifications Required Field of Study: • Bachelor’s degree in business, economics, finance, statistics, data analytics, or equivalent combination of education and experience Minimum Years of Experience Required: • 8+ years of progressive experience in strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles, including hands-on experience developing financial models, forecasts, scenario analyses, market sizing, and business cases. Description of Minimum Relevant Experience Required: • Hands-on experience with BI/dashboarding and data visualization (e.g., Power BI, Tableau, or similar). • Demonstrated ability to build Excel-based financial models, including forecasting, scenario modeling, market sizing, and business cases. • Experience structuring ambiguous problems, synthesizing multiple data sources, and delivering defensible, decision-ready insights. • Proven track record communicating with senior leaders via executive-ready presentations/memos and clear recommendations. Preferred Field of Study: • Advanced degree (e.g., MBA, MS in Analytics/Data Science, Economics, Finance, or related) Preferred Years of Experience: • 10+ years of progressive experience in one or more of: strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles • 5+ years of management and/or project leadership experience, with demonstrated success leading strategic initiatives Description of Preferred Relevant Experience: • Experience in membership organizations, credentialing, education, professional services, or other information-rich environments where market shifts affect portfolio decisions. • Working knowledge of SQL and/or analytics languages/tools (e.g., Python, R, SPSS) for querying, data modeling, or statistical analysis. • Experience supporting partnership evaluation, portfolio strategy, strategic finance, or investment prioritization. • Domain familiarity with cybersecurity, digital trust, IT governance, risk, or audit markets. • Strong understanding of AI, its potential roles in solving business problems, and the future trajectory of AI capabilities. Certification and Licensing Preferred: • CBIP (Certified Business Intelligence Professional) Competencies/Skills Required: • Strategic and Analytical Leadership: Ability to lead the development of actionable insights by connecting market intelligence, business performance data, and strategic context to support enterprise decision-making. • Executive Influence and Communication: Strong ability to communicate complex findings and strategic recommendations clearly and effectively to senior leaders through concise written materials, presentations, and discussions. • Business Intelligence and Performance Measurement: Experience designing KPI frameworks, dashboards, and reporting approaches that improve visibility into business performance and support organizational planning and prioritization. • Modeling and Decision Support: Ability to develop forecasting, financial, and scenario models that inform investment decisions, portfolio management, and strategic planning. • Cross-Source Data Integration and Synthesis: Demonstrated ability to analyze and synthesize multiple internal and external data sources to generate defensible insights and support high-quality business decisions. • Market and Competitive Intelligence: Knowledge of market analysis, competitive monitoring, and trend evaluation, with the ability to translate external developments into strategic implications and recommendations. Occasional onsite presence and periodic travel may be required to attend company-sponsored events, meetings, all-hands gatherings, trainings, or other role-specific activities. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $98,679.00 - USD $148,020.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

Manage credentialing program policies and ensure compliance with ISO/IEC 17024 standards while mitigating certification fraud risks. | Bachelor's degree with 5+ years in accreditation standards, compliance, risk mitigation, and certification governance experience. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview This position is accountable for managing ISACA’s credentialing programs policies, including certification, recertification, appeals, and exam security policies and ensuring that certification operational procedures are compliant with these policies. This position is responsible for ensuring that all certification policies and procedures are compliant with the ISO/IEC 17024:2026 standard via the ANAB accreditation. This position is also responsible for the design, implementation and testing of controls to mitigate risk associated with exam IP and certification fraud, as well as continuous monitoring of the certification threat landscape. This position oversees credentialing policy-driven activities, supports regulatory compliance, and collaborates with internal teams to maintain high standards of exam integrity and certification management system efficiency. Responsibilities Identify and document risk scenarios and work with internal and external stakeholders to develop, implement, and test controls to mitigate impact. Maintain ISACA’s Certification Impartiality Threat Analysis to address emerging threats within ISACA’s certification landscape. Own the governance, review, and continuous improvement of the Certification Policies and Procedures Manual, ensuring certification policies, processes, and controls remain compliant with ISO/IEC 17024:2026 requirements. Assess the impact of policy changes, identify compliance risks and gaps, and partner with Sr. Management to implement corrective actions and maintain accreditation readiness. Manage the completion and maintenance of ANSI accreditation process documentation required for the annual surveillance application of ISACA certification programs. Coordinate with internal stakeholders to gather, review, and validate evidence of compliance with accreditation requirements, ensuring documentation is accurate, complete, and submitted within established timelines. Assist in the evaluation of surveillance findings, contribute to root cause analyses of identified nonconformities, and manage the development, implementation, monitoring, and validation of corrective actions to address compliance risks and maintain continued accreditation status for ISACA certifications. Maintain and update certification-control documents (ECG, CPE Policy,) and verify ISACA external (e.g. website) information aligns to updated policy or procedures Conduct compliance reviews of the certification management system to ensure continuous compliance with the ISO/IEC 17024:2026 Standard. Conduct periodic certification management system review meetings with Senior Management to identify inefficiencies and potential enhancements, document and implement resolutions. Oversee the conduct of investigations into suspected fraudulent cases, document findings, and report to appropriate stakeholders. Develop and analyze KRIs for each certification-related risk Coordinate with legal, cybersecurity, IT and product teams to address large-scale certification fraud. Analyze data and create reports for management on potential fraud risks, trends, and the results of investigations. Prepare and present certification compliance metrics, annual assessment results, and accreditation-related reporting for governance bodies, including the Audit and Risk Committee (ARC), ensuring transparency, accountability, and informed decision-making. Manage the Certification Audit Program and serve as liaison to annual policy audits. Manage reports related to credentialing status, compliance metrics, and operational performance. Manage the Preventive and Corrective Actions Tracking process and worksheet to ensure identified controls have been implemented according to the timeline. Qualifications Required Field of Study: Bachelor's degree in business, Law, Certification, Risk, or related field Minimum Years of Experience Required: 5+ years of experience in accredidation credentialing standards (e.g.ANAB ISO/IEC 17024), compliance, quality assurance, risk mitigation, exam security and fraud prevention including minimum of 2 years or supervisory or project management. 3+ years of direct experience managing certification program governance, risk, compliance, or accreditation activities. Description of Minimum Relevant Experience Required: Experience supporting accredited certification programs and maintaining compliance with accreditation standards (e.g., ANAB ISO/IEC 17024), including applying regulatory, legal, and ethical requirements in credentialing environments. Proven track record in enterprise risk management, including risk identification, assessment, mitigation planning, risk register management, and development of compliance monitoring frameworks and internal controls. Experience managing compliance operations, including corrective and preventive action (CAPA) processes, audit readiness activities, and execution of compliance reviews or accreditation assessments. Advanced experience overseeing credentialing integrity functions, including investigation of exam irregularities, misconduct, and certification violations, as well as implementation of exam security, fraud prevention, and test integrity controls. Proficiency in developing governance documentation, including policies, SOPs, procedures, and control frameworks. Advanced skills in analyzing compliance and operational data, building dashboards and risk reporting tools, and preparing and presenting findings to leadership. Experience working with certification management systems or credentialing platforms, as well as workflow or case management tools (e.g., Jira or similar systems). Proven track record managing cross-functional initiatives and stakeholder groups across compliance, operations, and program functions. Preferred Field of Study: Masters Degree in Business, Law, Certification, Risk, Quality Management or related field Preferred Years of Experience: 10 + years of relevant experience, including 5+ years managing certification programs accreditation activities, compliance functions, fruad prevention, or risk management initiative Description of Preferred Relevant Experience: Proven experience leading accreditation applications, renewals, audits, or site visits. Demonstrated ability to design and implement enterprise risk assessments, risk registers, and compliance monitoring frameworks. Proven experience managing exam security, candidate misconduct investigations, or credentialing integrity programs. Demonstrated advanced proficiency in business intelligence and data visualization tools (Excel, Power BI, Tableau), including dashboard development. Certification and Licensing Preferred: CISA - Demonstrates expertise in auditing, control assessment, and compliance evaluation. CISM - Demonstrates knowledge of governance, risk management, and security program management. CRISC - Focuses on risk identification, assessment, response, and monitoring. PMP - Demonstrates advanced project and program management capabilities. CCEP - Validates knowledge of compliance program design, ethics, investigations, and regulatory requirements. Competencies/Skills Required: Demonstrated skill in analyzing complex certification, compliance, and operational data to identify trends, risks, control gaps, and opportunities for process improvement. Proven ability to design, implement, and evaluate certification program controls that ensure compliance, credential integrity, and effective risk mitigation. Strong skill in developing, documenting, and optimizing policies, procedures, workflows, and business processes to improve operational efficiency and compliance. Ability to conduct root cause analyses of compliance issues, process failures, and certification program risks, and develop effective corrective and preventive actions. Experience using data-driven approaches to support decision-making, risk assessments, performance monitoring, and continuous improvement initiatives. Strong analytical and problem-solving skills with the ability to translate findings into actionable recommendations and sustainable process improvements. Knowledge of regulatory frameworks and standards like ISO/IEC 17024 for personnel certification. Excellent oral and written communication skills Detail-oriented with strong analytical thinking Ability to manage sensitive data and confidential investigations Ability to present new ideas, approaches, and information clearly Outstanding attention to detail and organizational skills Ability to manage multiple projects effectively Strong interpersonal skills and the ability to be collaborative with people from various departments Proficiency in Microsoft Office products (Word, PowerPoint, and Excel) Strong business acumen Occasional onsite presence may be required as well as periodic travel for purposes of attending company-sponsored events, meetings, all-hands gatherings or additional meetings required of this position. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $85,804.00 - USD $128,760.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

Define and drive product strategy, innovation, and execution across multiple channels including B2C and B2B, managing the full product lifecycle and P&L. | Bachelor's degree with 8+ years product management experience including 3+ years management and proven P&L and technical product delivery skills. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview In this strategic role, the Sr. Product Manager, Product Lifecycle will define and drive the strategy, innovation, and execution of world-class products that serve one of our membership domains (security, risk, audit, governance, privacy). As a subject matter expert, this position will collaborate cross-functionally with key stakeholders at all levels of the organization to ensure the development of scalable, impactful products. This role will be responsible for driving the end-to-end product lifecycle, from identifying market needs to expanding our product offerings across B2C, B2B, and B2B2C channels. The Sr. Product Manager’s primary focus will be on spearheading growth initiatives through customer insights, competitive and market analysis, and the development of new go-to-market (GTM) channels and strategic partnerships. As a senior product leader, this role will oversee product expansion, P&L management, and ensure that all product strategies align with and support the company’s overarching goals and long-term vision. Responsibilities Strategy & Vision: In partnership with the VP, Product and Senior Director, Product, help define and communicate the product strategy and vision for select ISACA products. Align the product roadmap with business goals and customer needs to ensure long-term success and growth. Develop and understand your domain audience persona as they progress through their career journey. Conduct market research and competitive analysis to identify trends, gaps, and opportunities in the domain space. Determine growth strategies by leveraging multiple data sources including regional data, channel data, market data, focus groups, and competitive info. Build and maintain a strong understanding of the global landscape, including regional differences and unique challenges. Drive development of new product content, manage marketing messaging approach to ensure it supports the value proposition, guide sales on product adoption, and continuously drive product success through the cross-functional team who supports go-to-market and ongoing sales opportunities. Customer-Centric Approach: Continuously gather feedback from members, instructors, and other key stakeholders to improve the product experience. Use data and insights to drive product decisions and ensure that the products meet the needs of diverse global customers. Conduct user research, surveys, and usability testing to ensure products are intuitive and impactful. Lead voice of customer, market research and prototyping to identify customer needs and market gaps. Participate as a product expert on sales calls with customers. Attend quarterly business reviews with assigned authorized training partners. Cross-Functional Collaboration: Work closely with internal stakeholders (e.g., content teams, engineering, UX/UI designers, marketing) to define product requirements and deliver solutions. Foster collaboration between teams across different regions to ensure consistency and alignment in product offerings. Act as a liaison between technical teams and non-technical stakeholders to ensure clear communication and understanding. Product Lifecycle Management: Oversee the entire product lifecycle, from ideation through development, launch, and iteration. Set clear goals and KPIs to measure product success and continuously evaluate product performance against these metrics. Prioritize features and functionality based on customer needs, business value, and market dynamics. Develop and execute go-to-market strategies for new product launches and job practice updates, including marketing, training, and support materials. Define value proposition, global strategy, and go-to-market propositions for marketing to leverage in content for all audiences Train B2B, B2B2C, B2C, and ATO/Partner sales teams on new products. Work cross-functionally to ensure all detailed product requirements are defined, and monthly & yearly product goals are met. Take training in your domain area to better understand current and future offerings. Innovation & Trends: Stay up to date on trends and emerging technologies in the learning and edtech space, such as AI, adaptive learning, gamification, and immersive learning technologies. Lead innovation in the development of new learning solutions that are both scalable and engaging for global audiences. Challenge the status quo by proposing new ideas, testing them, and scaling successful innovations globally Global Market Considerations: Understand the global market for your assigned domain persona. Develop products that can scale across multiple regions and ensure they are adaptable to meet the cultural, legal, and technological needs of global markets. Tailor products for diverse learning preferences and environments. Work with regional teams to understand the need to localize and adapt products for different markets, as required. Other Duties: Collaborate with business units to obtain budget. Additional tasks as needed such Tier 2 customer support for product-related escalations Qualifications Required Field of Study: Bachelor’s degree in business, marketing, product management or technology Minimum Years of Experience Required: 8+ years of progressive product management experience, including 3+ years in management overseeing large teams or cross-functional initiatives. Description of Minimum Experience Required: Progressive experience in product management, product development, or product marketing Proven ability to translate strategy into action Delivery and development of services, information, training, web based, and/or technical or software products. Experience managing a product P&L Familiarity with market research, consumers’ behavior, and marketing techniques Experience supporting sales enablement programs and supporting sales during the customer sale as needed Preferred Field of Study: Master’s degree in business, marketing, product management, education/learning, technology degree from an accredited university Preferred Years of Experience: 10+ years of progressive experience in the product development field with 5+ years in management overseeing large teams or cross functional initiatives. Description of Preferred Experience: Proven record managing Product management at international scale Experience managing the entire product lifecycle Knowledge of product management tools (i.e., Jira, Trello, etc.) Experience working in an agile environment Managing technology-focused B2B and B2C product lines Experience working with direct and channel (authorized resellers or delivery partners for training products) Understanding of IT security, cybersecurity, IT audit, IT governance or IT risk management Competencies/Skills Required: Leading cross-functional teams with strong ability to influence with no direct authority Excellent written and verbal communication skills Strong presentation skills Comfortable working in a target-oriented atmosphere Ability to manage multiple projects and meet project deadlines Experience managing a product P&L Excellent teamwork skills Microsoft Office skills Occasional onsite presence may be required, as well as travel to support the essential functions of the role. This may also include attendance at company-sponsored events, meetings, and other related activities. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $98,679.00 - USD $148,020.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits