ISACA

Coordinate and support virtual, in-person, and hybrid events, providing technical and logistical support to ensure seamless execution. | Minimum of 2 years of experience in event coordination or related roles, proficiency with virtual event platforms, strong organizational skills, and experience managing logistics for diverse event formats. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Event Coordinator plays a critical role in the successful planning, coordination, and execution of ISACA’s virtual, in-person, and hybrid events. This role ensures an exceptional experience for attendees, speakers, VIPs, and internal stakeholders through precise operational logistics, proactive issue resolution, and high-quality customer service. Responsibilities include facilitating event setup, managing complex technology platforms, troubleshooting escalated customer inquiries as a Tier 2 support resource, and collaborating cross-functionally to deliver seamless experiences across all event types. This position manages essential pre-event and live-day logistics, supports either virtual or physical event formats, and contributes to post-event processes, reporting, and continuous improvement. The Coordinator must demonstrate exceptional communication, technical aptitude, organizational skills, and the ability to perform effectively in high-visibility, fast-paced environments. Responsibilities Event Coordination & Delivery • Coordinate and support end-to-end logistics for ISACA’s virtual, in-person, and hybrid events, including webinars, summits, conferences, meetings, livestreams, and tradeshows. • Provide live-day support, including moderation, attendee assistance, speaker support, wayfinding, check-in, booth support, and CPE scanning, as applicable to the event format. • Facilitate tech runs, pre-recordings, and rehearsals for presenters and SMEs for virtual or hybrid sessions; support setup and operational readiness for in-person events. Tier 2 Customer Service & Issue Resolution • Serve as Tier 2 escalation for complex customer issues across event types. • Troubleshoot technical, registration, access, or logistical challenges. • Develop and maintain Knowledge Base Articles and other resources to enhance self-service options and reduce recurring issues. Event Technology & Platform Management • Build, configure, and manage ISACA’s event platforms and operational tools for virtual, hybrid, and/or in-person events. • Provide technical oversight and operational support for platform features, event setup, live-day execution, and post-event processes. • Support process improvements and best practices across platforms, tools, and event formats to enhance efficiency, attendee experience, and operational consistency. Stakeholder & VIP Management • Coordinate logistics for Board members, VIPs, staff, speakers, sponsors, and working groups. • Issue essential documentation, including visa letters, confirmation letters, and formal communications. • Manage invitations, scheduling, and pre-event communications for high-visibility participants. Post-Event Reporting & Analytics • Support post-event reporting, close-out tasks, and metrics tracking to assess event success and identify opportunities for improvement. • Contribute to lessons learned and process optimization for both virtual and in-person events. Conferences & In-Person Events • Coordinate shipping, booth support, onsite registration, attendee services, and event material logistics. • Manage visa/confirmation letters, VIP/Board logistics, and in-person attendee communications. • Provide live, in-person customer service support including check-in, CPE scanning, room support, and overall attendee experience. • Support inventory and procurement of event supplies. Additional Duties • Deliver exceptional customer service. • Coordinate event logistics with precision and professionalism. • Support live-day execution for virtual, hybrid, and in-person events as needed. • Collaborate cross-functionally to improve processes and attendee experiences. Work Environment • The role involves regular work in a standard office or remote environment, including extensive computer use, email, virtual meetings, and document preparation. For in-person and hybrid events, work may require standing, walking, and moving around event venues, including conference centers, hotels, or trade show floors. Regular use of virtual platforms, AV equipment, laptops, tablets, and event production tools. • Events may occur outside standard business hours, including evenings or weekends, requiring flexibility to accommodate event schedules. Physical Demands • This role may involve lifting or carrying event materials, signage, or equipment, generally up to 25–30 pounds. Qualifications Required Field of Study: • Associates degree in Business, Communications, Public Relations, Marketing, or Hospitality Management from an accredited university – or equivalent combination of education and relevant work experience accepted. Minimum Years of Experience Required: • Minimum of 2 years of experience in event coordination, virtual event production, customer service, operations, project coordination, or related administrative support roles. Description of Minimum Experience Required: • Understanding of event planning and logistics, with strong emphasis on coordinating virtual and hybrid events using platforms such as Microsoft Teams, Zoom, or similar virtual event and webinar management systems. • Proven, successful experience in a related coordination or support role within an organization or within a significant department, program, or event operations function. • Solid working knowledge of information systems, online tools, and technology, including demonstrated proficiency in Microsoft Excel and comfort navigating multiple digital platforms simultaneously. • Experience in a detail-oriented, task-driven role that relies heavily on technology, systems navigation, and accuracy. • Knowledge of event production requirements, including speaker support, technical run-throughs, and live-day workflow needs. • Hands-on experience with coordinating both in-person and virtual events—including webinars, virtual conferences, live events, and livestreamed sessions—with responsibilities such as platform or onsite setup, live-day support or moderation, and post-event close-out processes. Preferred Field of Study: • Bachelor’s degree in Training & Media, Event Management, Event Production, or relevant field from an accredited university. Preferred Years of Experience: • 3+ years of experience in event coordination, virtual event production, customer service, operations, project coordination, or related administrative support roles Description of Preferred Experience: • Proficiency with event and technology platforms, including ON24, Microsoft Teams, Salesforce, Jira, or similar tools used for virtual, hybrid, and in-person event management. • Experience in program and event management, coordinating webinars, virtual conferences, livestreams, hybrid events, and in-person events. • Competence with audio, basic video production, and live-event support across virtual and in-person formats. • Experience coordinating online learning or training programs for diverse audiences, including instructor and participant support. • Experience collaborating with colleagues, clients, or stakeholders internationally, demonstrating cultural awareness and effective communication. • Bilingual skills, particularly Spanish, are preferred. • Experience within an association or membership-based organization is highly desirable. Preferred Certifications and Licensing: • DES (Digital Event Strategist) Competencies/Skills Required: • Proven ability to interact professionally and effectively with all levels of staff, committee members, VIPs, speakers, and external partners. • Communicates clearly and persuasively in verbal, written, and presentation formats; able to convey complex information in an accessible manner. • Maintains a high level of integrity when handling confidential or sensitive information. • Forward-thinking, adaptable, and able to adjust to changing priorities, schedules, or event formats. • Demonstrates meticulous attention to detail, accuracy, and timeliness in planning, executing, and closing out events. • Self-starter capable of working independently with minimal supervision while managing multiple tasks simultaneously. • Identifies potential issues early and generates effective, practical solutions to prevent or resolve problems. • Dependable, well-organized, flexible, and collaborative; contributes positively to team dynamics and cross-functional projects. • Ability to manage a variety of responsibilities simultaneously, set priorities, and complete assignments efficiently and accurately. • Maintains a professional, courteous, and accommodating demeanor under pressure. • Provides exceptional service to attendees, participants, and stakeholders, ensuring a seamless event experience. • Demonstrates sensitivity to and awareness of diverse cultural backgrounds and global audiences. Travel Requirements: • Domestic, Regional, and International travel of up to 20% may be required. • The role may be required, at a minimum, to report to a company-designated location for organizational events and meetings including all-hands meetings, staff gatherings, or other corporate functions. • Occasional domestic and international travel may be required to support in-person events, conferences, tradeshows, and VIP engagements. Travel is typically scheduled around major events and may include short overnight stays. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $52,436.00 - USD $73,452.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

The Event Coordinator is responsible for the planning, coordination, and execution of ISACA’s events, ensuring an exceptional experience for all participants. This includes managing logistics, providing customer support, and collaborating with various stakeholders. | Candidates must have an associate degree in a relevant field and a minimum of 2 years of experience in event coordination or related roles. Proficiency in virtual event platforms and strong organizational skills are essential. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Event Coordinator plays a critical role in the successful planning, coordination, and execution of ISACA’s virtual, in-person, and hybrid events. This role ensures an exceptional experience for attendees, speakers, VIPs, and internal stakeholders through precise operational logistics, proactive issue resolution, and high-quality customer service. Responsibilities include facilitating event setup, managing complex technology platforms, troubleshooting escalated customer inquiries as a Tier 2 support resource, and collaborating cross-functionally to deliver seamless experiences across all event types. This position manages essential pre-event and live-day logistics, supports either virtual or physical event formats, and contributes to post-event processes, reporting, and continuous improvement. The Coordinator must demonstrate exceptional communication, technical aptitude, organizational skills, and the ability to perform effectively in high-visibility, fast-paced environments. Responsibilities Event Coordination & Delivery Coordinate and support end-to-end logistics for ISACA’s virtual, in-person, and hybrid events, including webinars, summits, conferences, meetings, livestreams, and tradeshows. Provide live-day support, including moderation, attendee assistance, speaker support, wayfinding, check-in, booth support, and CPE scanning, as applicable to the event format. Facilitate tech runs, pre-recordings, and rehearsals for presenters and SMEs for virtual or hybrid sessions; support setup and operational readiness for in-person events. Tier 2 Customer Service & Issue Resolution Serve as Tier 2 escalation for complex customer issues across event types. Troubleshoot technical, registration, access, or logistical challenges. Develop and maintain Knowledge Base Articles and other resources to enhance self-service options and reduce recurring issues. Event Technology & Platform Management Build, configure, and manage ISACA’s event platforms and operational tools for virtual, hybrid, and/or in-person events. Provide technical oversight and operational support for platform features, event setup, live-day execution, and post-event processes. Support process improvements and best practices across platforms, tools, and event formats to enhance efficiency, attendee experience, and operational consistency. Stakeholder & VIP Management Coordinate logistics for Board members, VIPs, staff, speakers, sponsors, and working groups. Issue essential documentation, including visa letters, confirmation letters, and formal communications. Manage invitations, scheduling, and pre-event communications for high-visibility participants. Post-Event Reporting & Analytics Support post-event reporting, close-out tasks, and metrics tracking to assess event success and identify opportunities for improvement. Contribute to lessons learned and process optimization for both virtual and in-person events. Conferences & In-Person Events Coordinate shipping, booth support, onsite registration, attendee services, and event material logistics. Manage visa/confirmation letters, VIP/Board logistics, and in-person attendee communications. Provide live, in-person customer service support including check-in, CPE scanning, room support, and overall attendee experience. Support inventory and procurement of event supplies. Additional Duties Deliver exceptional customer service. Coordinate event logistics with precision and professionalism. Support live-day execution for virtual, hybrid, and in-person events as needed. Collaborate cross-functionally to improve processes and attendee experiences. Work Environment The role involves regular work in a standard office or remote environment, including extensive computer use, email, virtual meetings, and document preparation. For in-person and hybrid events, work may require standing, walking, and moving around event venues, including conference centers, hotels, or trade show floors. Regular use of virtual platforms, AV equipment, laptops, tablets, and event production tools. Events may occur outside standard business hours, including evenings or weekends, requiring flexibility to accommodate event schedules. Physical Demands This role may involve lifting or carrying event materials, signage, or equipment, generally up to 25–30 pounds. Qualifications Required Field of Study: Associates degree in Business, Communications, Public Relations, Marketing, or Hospitality Management from an accredited university – or equivalent combination of education and relevant work experience accepted. Minimum Years of Experience Required: Minimum of 2 years of experience in event coordination, virtual event production, customer service, operations, project coordination, or related administrative support roles. Description of Minimum Experience Required: Understanding of event planning and logistics, with strong emphasis on coordinating virtual and hybrid events using platforms such as Microsoft Teams, Zoom, or similar virtual event and webinar management systems. Proven, successful experience in a related coordination or support role within an organization or within a significant department, program, or event operations function. Solid working knowledge of information systems, online tools, and technology, including demonstrated proficiency in Microsoft Excel and comfort navigating multiple digital platforms simultaneously. Experience in a detail-oriented, task-driven role that relies heavily on technology, systems navigation, and accuracy. Knowledge of event production requirements, including speaker support, technical run-throughs, and live-day workflow needs. Hands-on experience with coordinating both in-person and virtual events—including webinars, virtual conferences, live events, and livestreamed sessions—with responsibilities such as platform or onsite setup, live-day support or moderation, and post-event close-out processes. Preferred Field of Study: Bachelor’s degree in Training & Media, Event Management, Event Production, or relevant field from an accredited university. Preferred Years of Experience: 3+ years of experience in event coordination, virtual event production, customer service, operations, project coordination, or related administrative support roles Description of Preferred Experience: Proficiency with event and technology platforms, including ON24, Microsoft Teams, Salesforce, Jira, or similar tools used for virtual, hybrid, and in-person event management. Experience in program and event management, coordinating webinars, virtual conferences, livestreams, hybrid events, and in-person events. Competence with audio, basic video production, and live-event support across virtual and in-person formats. Experience coordinating online learning or training programs for diverse audiences, including instructor and participant support. Experience collaborating with colleagues, clients, or stakeholders internationally, demonstrating cultural awareness and effective communication. Bilingual skills, particularly Spanish, are preferred. Experience within an association or membership-based organization is highly desirable. Preferred Certifications and Licensing: DES (Digital Event Strategist) Competencies/Skills Required: Proven ability to interact professionally and effectively with all levels of staff, committee members, VIPs, speakers, and external partners. Communicates clearly and persuasively in verbal, written, and presentation formats; able to convey complex information in an accessible manner. Maintains a high level of integrity when handling confidential or sensitive information. Forward-thinking, adaptable, and able to adjust to changing priorities, schedules, or event formats. Demonstrates meticulous attention to detail, accuracy, and timeliness in planning, executing, and closing out events. Self-starter capable of working independently with minimal supervision while managing multiple tasks simultaneously. Identifies potential issues early and generates effective, practical solutions to prevent or resolve problems. Dependable, well-organized, flexible, and collaborative; contributes positively to team dynamics and cross-functional projects. Ability to manage a variety of responsibilities simultaneously, set priorities, and complete assignments efficiently and accurately. Maintains a professional, courteous, and accommodating demeanor under pressure. Provides exceptional service to attendees, participants, and stakeholders, ensuring a seamless event experience. Demonstrates sensitivity to and awareness of diverse cultural backgrounds and global audiences. Travel Requirements: Domestic, Regional, and International travel of up to 20% may be required. The role may be required, at a minimum, to report to a company-designated location for organizational events and meetings including all-hands meetings, staff gatherings, or other corporate functions. Occasional domestic and international travel may be required to support in-person events, conferences, tradeshows, and VIP engagements. Travel is typically scheduled around major events and may include short overnight stays. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $52,436.00 - USD $73,452.00 /Yr. Benefits Information Benefits Information available below: ISACA Career Opportunities and Benefits

Lead and optimize product operations processes, drive cross-functional collaboration, manage teams, and ensure operational excellence across the product lifecycle. | 6-8 years experience with 2-3 years in people management, strong leadership, strategic and operational thinking, data analytics skills, and familiarity with product and operations management tools. | About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview The Manager, Product Operations plays a critical leadership role in driving operational excellence across the product lifecycle—from development through delivery. This role is responsible for building and optimizing the frameworks, processes, and cross-functional collaboration necessary to scale and enhance product performance. Acting as a strategic partner to Product Management, Publishing, Membership, IT, Sales, Marketing, and Sales Operations, this individual ensures alignment, clarity, and efficiency across all touchpoints that influence product success. The Manager will lead initiatives focused on process improvement, data-driven decision-making, and continuous optimization to accelerate time-to-market and elevate the overall product experience. Responsibilities Leadership & Team Development • Provide strategic leadership, coaching, and mentorship to the product operations team, fostering a high-performance culture rooted in excellence, accountability, and continuous improvement. Champion effective communication, collaboration, and alignment both within the team and across key departments to drive cohesive execution of operational priorities. Strategic Alignment & Lifecycle Optimization • Partner with senior product management to align operational practices with corporate objectives. Define and implement scalable, best-in-class processes for product setup, maintenance, and sunsetting. Lead initiatives that streamline lifecycle management and drive adoption of operational best practices across the organization. Quality Assurance, Analytics & Process Improvement • Establish and oversee quality assurance standards to ensure products meet organizational expectations throughout their lifecycle. Define key performance indicators (KPIs) and collaborate with data analysts to deliver actionable dashboards and reporting. Monitor lifecycle stages and customer escalation channels (CEC) to identify trends, drive root cause analysis, and lead continuous improvement initiatives—including knowledge sharing and training—to reduce operational friction and support demands. Cross-Functional Collaboration & Product Alignment • Act as the primary operational liaison across Product Management, Publishing, Membership, IT, Sales, Marketing, and Operations. Facilitate cross-functional coordination to support seamless product development, deployment, maintenance, and retirement, ensuring alignment with broader organizational goals and strategic priorities. Drive Operational Excellence and Cross-Functional Execution • Evaluate and implement tools and technologies to enhance product operations efficiency, ensuring Fonteva and Salesforce product data remains accurate and up to date. Train teams on new processes to improve collaboration and productivity. Supervise cross-functional project management for product launches and updates, overseeing timelines, deliverables, and dependencies to support timely, successful releases. Maintain and communicate the product roadmap, prepare regular performance reports for senior management, manage operations budgets, and identify opportunities for cost optimization. Maintain comprehensive documentation of product operations processes to ensure consistency and transparency across the organization. Other Job Functions • Drive continuous improvement initiatives to enhance product development and delivery efficiency. Qualifications Required Field of Study: • Bachelor’s Degree in Business Administration, Operations Management, Product Management from an accredited university or equivalent combination of education and relevant professional experience. Minimum Years of Experience Required: • 6–8 years of experience, including 2–3 years of people management or team leadership experience, with a proven track record of leading cross-functional teams and driving operational excellence Description of Minimum Relevant Experience Required: • Background in data-driven decision-making, including the development of KPIs, dashboards, and reporting to measure operational effectiveness • Experience managing budgets and vendor relationships • Previous work experience as an operations manager, product operations manager • Familiarity with product management, operations management, pricing management, data analytics, and project management Preferred Field of Study: • Master’s Degree in Business Administration, Operations Management, Product Management from an accredited university or equivalent combination of education and relevant professional experience. Preferred Years of Experience: • 8+ Years of relevant professional experience with proven track record of successful team management and leadership Description of Preferred Relevant Experience: • Experience managing operations at an association • Experience managing operations at a learning, content, or service product management organization • Experience working in an agile environment Competencies/Skills Required: • Leadership & Collaboration • Strong people management skills with experience coaching, developing, and motivating high-performing teams • Proven ability to influence cross-functional teams without direct authority • Skilled at facilitating collaboration between departments such as Product, Marketing, IT, Sales, and Customer Success • Change management mindset, with the ability to lead teams through evolving priorities and systems • Strategic & Operational Thinking • Excellent strategic planning and organizational skills, with the ability to manage multiple projects and priorities simultaneously • Strong understanding of the product lifecycle and best practices in lifecycle management (development, launch, maintenance, sunset) • Experience building and optimizing scalable operational frameworks and process improvements • Analytical & Technical Skills • Proficient in data analysis and interpretation, with the ability to turn insights into actionable improvements • Familiarity with dashboarding and reporting tools; experience working with KPIs and performance metrics • Working knowledge of product management platforms (e.g., Jira, Aha!, Confluence) and CRM systems (e.g., Salesforce, Fonteva) • Comfortable with budgeting and cost analysis in operational environments • Communication & Documentation • Exceptional written and verbal communication skills • Skilled in developing clear, comprehensive process documentation and training materials • Ability to effectively present to senior leadership, providing insights, recommendations, and updates • Customer & Quality Focus • Strong customer-centric mindset, ensuring that operational processes support excellent product experiences • Commitment to quality assurance, risk mitigation, and continuous improvement Occasional travel may be required for this role, particularly to attend company-sponsored events such as all-hands meetings and team offsites. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $94,884.00 - USD $142,327.00 /Yr. Benefits Information ISACA Career Opportunities and Benefits

Manage and optimize paid media campaigns across digital platforms, ensuring alignment with business goals. Collaborate with marketing and creative teams to drive customer acquisition and maximize return on ad spend. | A degree in Marketing, Business, Communications, or a related field is required, along with 1-3 years of experience in campaign management tools. Strong analytical skills and proficiency in digital marketing concepts are essential. | About ISACA ISACA is a global professional association and learning organization that leverages the expertise of its 180,000+ members who work in digital trust fields such as information security, governance, assurance, risk, privacy and quality. It has a presence in 188 countries, including 225 chapters worldwide. Through the ISACA Foundation, ISACA supports IT education and career pathways for underresourced and underrepresented populations. Overview This role is key role in managing and optimizing paid media campaigns across digital platforms such as Google Ads, Facebook Ads, LinkedIn, and other paid media channels. You will execute hands-on paid media strategies, including campaign setup, audience targeting, performance optimization, and reporting. Collaborating closely with our marketing and creative teams, you’ll help drive customer acquisition, boost brand awareness, and maximize return on ad spend (ROAS). This role offers an exciting opportunity to build your expertise in digital advertising while contributing to impactful marketing campaigns Responsibilities Campaign Management & Execution: Manage and execute paid media campaigns across various platforms (Google Ads, Facebook Ads, LinkedIn, YouTube, etc.), ensuring they align with business goals and KPIs. Set up, monitor, and optimize campaigns, including targeting, bidding, ad copy, creatives, and landing pages to drive conversions and maximize ROI. Conduct keyword research and competitive analysis to refine targeting strategies and optimize paid search campaigns. Create, manage, and optimize social media advertising campaigns, ensuring ad copy, creatives, and targeting are aligned with marketing objectives. Performance Optimization: Regularly monitor and analyze campaign performance data (e.g., impressions, clicks, CTR, CPC, CPA, ROAS) to identify trends, areas for improvement, and opportunities for scaling. Continuously optimize campaigns by adjusting bids, refining targeting, and conducting A/B tests on ad creatives, copy, and landing pages. Perform detailed analysis of ad performance and conversion data, using insights to inform strategies and improve results over time. Stay up to date on best practices, new features, and changes in paid media platforms to ensure campaigns are always optimized and utilizing the latest tools. Budget & Resource Management: Help manage paid media budgets and ensure optimal allocation across campaigns, channels, and platforms. Monitor campaign budgets to ensure they are aligned with performance goals and ensure cost-effective management of ad spend. Work with the team to forecast and set paid media campaign budgets based on campaign goals, historical performance, and expected outcomes. Reporting & Analytics: Use data analysis and performance metrics to refine and improve campaign strategies, ensuring alignment with overall marketing objectives. highlighting key metrics, trends, and actionable recommendations. Leverage Google Analytics, Looker Studio, and Marketing Cloud Intelligence to track, measure, and report on the success of paid media campaigns. Collaboration with Cross-Functional Teams: Collaborate with creative teams to develop compelling ad copy, visuals, and landing pages that are optimized for conversions and aligned with overall brand messaging. Work closely with other marketing team members to align paid media strategies with broader marketing campaigns, ensuring consistency across all touchpoints. Coordinate with the data and analytics team to implement UTM tracking and ensure the accuracy of data collection for performance reporting. Qualifications Required Field of Study: Marketing, Business, Communications, or related field (or equivalent work experience) Minimum Years of Experience Required: 1-3 years Description of Minimum Experience Required: Experience with campaign management tools (e.g., Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager). Preferred Field of Study: Marketing, Business, Communications, or related field (or equivalent work experience) Preferred Years of Experience: 3+ Description of Preferred Experience: Experience with programmatic ad buying, ABM platforms, Google Analytics 4, budget tracking Strong knowledge of digital marketing concepts such as PPC, social media advertising, and remarketing/retargeting. Experience with web analytics tools such as Google Analytics, Google Tag Manager, and UTM tracking. Competencies/Skills Required: Proficiency in setting up and optimizing paid search and social media advertising campaigns. Strong analytical skills, with the ability to interpret data and make data-driven decisions to optimize campaign performance. Experience with A/B testing, ad copy optimization, and conversion rate optimization (CRO). Ability to manage and prioritize multiple campaigns, deadlines, and projects simultaneously. Excellent attention to detail, ensuring campaigns are executed with high accuracy and efficiency. Strong communication skills, with the ability to present campaign results, trends, and insights to stakeholders. Up-to-date with the latest trends and best practices in digital advertising, paid search, and social media marketing Self-motivated and results-driven with a focus on continuous improvement and optimization. Creative problem solver who can develop innovative solutions to drive campaign success. Team player who thrives in a collaborative environment and is eager to contribute to team growth and success. Strong understanding of customer segmentation, targeting, and customer journey mapping. Travel Requirements: <5% Domestic travel may be required. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $59,095.00 - USD $82,712.00 /Yr.