Inter-Con Security

Design and develop engaging security training materials including manuals, videos, and simulations, ensuring compliance and effectiveness. | Experience in security, safety, or criminal justice, with skills in multimedia content creation and knowledge of security regulations. | Company Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters. Job Description We are seeking a Training Content Designer to design, develop, and maintain engaging training materials for security officers and supervisory staff. This role focuses on transforming security procedures, policies, and compliance requirements into clear, practical, and effective learning content that supports operational excellence, safety, and regulatory compliance. Responsibilities • Design and develop training content for security officers, including onboarding, refresher training, and advanced skill modules • Create instructional materials such as manuals, presentations, videos, e-learning modules, quizzes, and job aids • Translate security policies, SOPs, and legal/regulatory requirements into easy-to-understand training content • Collaborate with operations, compliance, and leadership teams to ensure accuracy and relevance of training materials • Update and revise training content to reflect changes in laws, client requirements, company policies, and industry best practices • Develop scenario-based training and real-world simulations relevant to security operations • Ensure training materials align with adult learning principles and diverse learning styles • Track training effectiveness and incorporate feedback to continuously improve content • Maintain organized records of training materials and version control Qualifications • Background in private security, public safety, military, or criminal justice • Experience creating compliance-driven or regulated training content • Knowledge of state and federal security licensing and training requirements • Basic video production, graphic design, or multimedia skills Personal Attributes • Highly organized and detail-oriented • Strong communicator and collaborator • Proactive and adaptable in a fast-paced environment • Passionate about training, safety, and professional development Work Environment • Office-based or hybrid (depending on company needs) • Occasional collaboration with field personnel or site visits may be required Duties, responsibilities, and activities may change at any time with or without notice. Veterans Inter-Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/. California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information. Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran

Manage daily security operations, develop reports and KPIs, and ensure compliance across multiple sites. | Requires experience in security operations, contract management, data-driven decision making, and project management, with proficiency in MS Office and possibly PMP certification. | Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con is Everywhere Security Matters. Job Summary The Account Manager reports to the Director of Operations. The major responsibilities of the position include, but are not limited to, the following duties: Duties/Responsibilities • Manage daily operational and administrative functions across security contracts employing Inter-Con employees, across multiple sites in the San Diego area • Keep the Director of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner • Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness • Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption • Ensure the highest standards of conduct, appearance, performance, and training are being met at all times. • Conduct penetration audits around all San Diego facilities under specified contrac Qualifications Required Skills/Abilities • Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. - MS Word, Excel, Access, SharePoint) • An understanding of security operations and contracts management preferred. • Understand operational KPIs and ability to utilize data to drive operations. • Strong interpersonal, critical thinking and time management skills. • A great communicator that gets the value of teamwork. • Experience in general office setting in a supervisory role preferred. • Comfortable in an ever changing, fast paced, sometimes stressful environment. • Technologically savvy - experienced with MS Office Suite. Working knowledge of technology driven scheduling platforms a plus. • Project management experience. PMP certification a plus. • Adept in leading teams in complex problem solving. • Customer Service orientation required. • Able to interact in a corporate environment and effectively communicate with all levels of management. • Must be flexible and possess the ability to meet deadlines in a high tempo environment. • Excellent time-management, organization and multi-tasking skills required. • A dependable team player with business maturity, enthusiasm, and a positive work attitude. • Ability to work in a matrixed environment. • A positive and upbeat team member! Education And Experience • Preferred candidate has either an honorable military discharge, a Bachelor’s degree or 5 years’ experience in an operations management and project management role. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift up to 15 pounds at times. • Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public. • Must maintain flexibility regarding job assignments, including other departments, locations, and mandatory overtime. • Time flexibility depending on the needs of the company. Duties, responsibilities and activities may change at any time with or without notice. Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.

Developing and overseeing comprehensive training programs to ensure operational excellence and compliance in high-stakes security environments. | Experience in instructional design, adult learning, leadership in critical environments, and relevant certifications such as CPR, firearms, and security-specific credentials. | Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con is Everywhere Security Matters. Job Summary The Training Manager is responsible for developing, enhancing, and overseeing all training programs to ensure alignment with Inter-Con’s operational, safety, and compliance standards. This role ensures all personnel are properly trained, assessed, and prepared to meet the evolving needs of high-stakes security environments. The Training Manager will act as a strategic partner to both internal leadership and the client, driving continuous improvement and operational excellence.Duties/Responsibilities: Duties/Responsibilities Program Development • Build and maintain a comprehensive training program aligned with operational, safety, and client requirements. • Create and update curricula that strengthen personnel proficiency, preparedness, and overall operational readiness. Training Enhancement & Quality Improvement • Evaluate existing programs to identify gaps and implement best practices. • Develop advanced instructional materials using adult-learning principles and modern training methodologies. • Drive consistent improvement through data-driven assessments and feedback. Trainer Oversight & Accountability • Ensure all trainers deliver lessons accurately, consistently, and in compliance with established standards. • Conduct periodic audits, evaluations, and coaching to maintain high-quality delivery. Annual Training Plan & Schedule Management • Design, implement, and oversee the yearly training calendar. • Ensure all mandatory, recurring, and role-specific training requirements are met on schedule. Client & Stakeholder Liaison • Serve as the primary point of contact between Inter-Con Security and the client on all training matters. • Maintain clear communication to ensure alignment of training programs with security objectives and operational priorities. Continuous Improvement & Performance Monitoring • Track training metrics, conduct program assessments, and implement enhancements to strengthen effectiveness. • Provide strategic recommendations to improve readiness, efficiency, and overall performance Qualifications Required Background & Experience • Experience in instructional design, training program development, and adult-learning methodologies. • Ability to design engaging training for diverse audiences, including blended learning and e-learning platforms. • Previous leadership experience in fast-paced, high-stakes, or critical-infrastructure environments. • Demonstrated ability to operate with professionalism, urgency, and adaptability. • Strong experience partnering with executives and stakeholders on operational and strategic security matters. Certifications & Technical Skills • CPR Certification (required or ability to obtain). • Firearms, Access Control, and Use of Force certifications as applicable. • Strong leadership, accountability, and team-development capabilities. • Ability to implement structured training programs and monitor compliance. Key Attributes • Strategic thinker with strong operational awareness • High professional credibility and ability to lead by example. • Client-focused, results-driven, and committed to exceeding expectations. • Exceptional communicator skilled at presenting complex material to diverse audiences. • Background in military, law enforcement, or security operations is highly preferred Duties, responsibilities and activities may change at any time with or without notice. Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.

Developing and overseeing comprehensive training programs aligned with operational standards, evaluating and improving training quality, and liaising with clients on training matters. | Experience in instructional design, adult learning, leadership in high-stakes environments, and relevant certifications such as CPR, firearms, and security-specific credentials. | Overview Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con is Everywhere Security Matters. Job Summary The Training Manager is responsible for developing, enhancing, and overseeing all training programs to ensure alignment with Inter-Con’s operational, safety, and compliance standards. This role ensures all personnel are properly trained, assessed, and prepared to meet the evolving needs of high-stakes security environments. The Training Manager will act as a strategic partner to both internal leadership and the client, driving continuous improvement and operational excellence. Duties/Responsibilities: Program Development • Build and maintain a comprehensive training program aligned with operational, safety, and client requirements. • Create and update curricula that strengthen personnel proficiency, preparedness, and overall operational readiness. Training Enhancement & Quality Improvement • Evaluate existing programs to identify gaps and implement best practices. • Develop advanced instructional materials using adult-learning principles and modern training methodologies. • Drive consistent improvement through data-driven assessments and feedback. Trainer Oversight & Accountability • Ensure all trainers deliver lessons accurately, consistently, and in compliance with established standards. • Conduct periodic audits, evaluations, and coaching to maintain high-quality delivery. Annual Training Plan & Schedule Management • Design, implement, and oversee the yearly training calendar. • Ensure all mandatory, recurring, and role-specific training requirements are met on schedule. Client & Stakeholder Liaison • Serve as the primary point of contact between Inter-Con Security and the client on all training matters. • Maintain clear communication to ensure alignment of training programs with security objectives and operational priorities. Continuous Improvement & Performance Monitoring • Track training metrics, conduct program assessments, and implement enhancements to strengthen effectiveness. • Provide strategic recommendations to improve readiness, efficiency, and overall performance Required Background & Experience • Experience in instructional design, training program development, and adult-learning methodologies. • Ability to design engaging training for diverse audiences, including blended learning and e-learning platforms. • Previous leadership experience in fast-paced, high-stakes, or critical-infrastructure environments. • Demonstrated ability to operate with professionalism, urgency, and adaptability. • Strong experience partnering with executives and stakeholders on operational and strategic security matters. Certifications & Technical Skills • CPR Certification (required or ability to obtain). • Firearms, Access Control, and Use of Force certifications as applicable. • Strong leadership, accountability, and team-development capabilities. • Ability to implement structured training programs and monitor compliance. Key Attributes • Strategic thinker with strong operational awareness • High professional credibility and ability to lead by example. • Client-focused, results-driven, and committed to exceeding expectations. • Exceptional communicator skilled at presenting complex material to diverse audiences. • Background in military, law enforcement, or security operations is highly preferred Duties, responsibilities and activities may change at any time with or without notice. Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.