Inseego Corp

Assist customers with support and training for the DMS SaaS platform, troubleshooting issues, and providing feedback. | Minimum 2 years of customer-facing experience, proficiency in Excel, strong communication skills, and ability to work independently. | Position Overview: Inseego is seeking a SaaS Support Specialist. The SaaS Support Specialist serves as front-line support, assisting customers with the DMS platform. Inseego’s DMS is an innovative SaaS platform that allows cellular carriers to service complex government and enterprise accounts. Our custom web portals are highly configurable, offering complex approval flows, reporting, and dynamic pricing. While working with end users, carrier sales representatives, or carrier sales operations personnel, the role requires strong customer service, professionalism, and interpersonal skills. The SaaS Support Specialist will use their knowledge of the DMS platform and the carriers’ products and sales processes to assist customers with support or training requests. Responsibilities: Provide direct, professional customer interaction by responding to incoming service requests, prioritizing urgency, and responding to clients in a timely manner. Provide both phone and email support to clients. Monitor and drive support requests to completion. Utilize basic problem-solving skills to troubleshoot platform issues. Perform configuration changes with excellent attention to detail and ensure orders are processed quickly and accurately. Help produce and revise documentation and training materials for end customers and internal teams. Provide customer feedback and highlight potential opportunities to relevant internal teams. Identify and recommend new product functionality or enhancements. Minimum Qualifications: U.S. citizenship is required. High school diploma or GED required, along with a minimum of 2 years of professional experience in a customer-facing role. Proficiency in advanced Excel features, including data analysis, functions, and formulas. Self-starter with the ability to work independently. Excellent interpersonal skills, with strong verbal and written communication abilities. Ability to handle difficult conversations with tact and effectiveness. Ability to prioritize issues based on customer needs and internal objectives. Salary range: $17.78/hr - $22.23/hr This base pay range will vary depending on experience, qualifications, and location. Even more importantly, please note that salary is only one component of total compensation at Inseego. We also offer a competitive annual discretionary bonus program and equity. Your recruiter will be happy to discuss all that Inseego has to offer! Inseego is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion (including religious dress and grooming), sex/gender (including pregnancy, childbirth, related medical conditions or breastfeeding), gender identity, gender expression, national origin, ancestry, age, physical or mental disability or legally protected medical condition, family care status, military or veteran status, marital status, sexual orientation, genetic information, or any other protected classification under federal, state and local law.

Leading communications, grant writing, and fundraising efforts for nonprofits, including strategic planning, relationship building, and campaign execution. | Extensive experience in nonprofit communications, grant writing, and fundraising, with leadership skills and stakeholder engagement. | Position Overview: Inseego is seeking Channel Marketing Manager to work remote or onsite in San Diego, Ca. The Channel Marketing Manager will lead marketing initiatives across our indirect sales channels. This role is responsible for developing and executing marketing programs alongside partners that drive demand, increase engagement, and support revenue growth through indirect sales. Responsibilities: Partner Engagement Build strong relationships with key channel partners to understand their needs and support their marketing efforts. Develop and implement channel marketing strategies with the indirect seller community aligned with overall business goals. Coordinate joint marketing activities and ensure alignment with brand guidelines and messaging across all channels. Manage co-marketing campaigns, partner enablement programs, and promotional initiatives with select partners. Oversee the creation of marketing assets tailored for channel partners (e.g., toolkits, email templates, landing pages). Execute partner product training programs alongside the sales team. Support partner onboarding and training with relevant marketing materials. Track marketing development fund use and ROI. Sales Support Provide marketing support to the internal indirect sales team with presentation, sales materials, and strategy creation. Book in-person events and coordinate all aspects of the event from pre-show logistics to on-site support. Cross-Functional Collaboration Collaborate with sales, product, and partner teams to identify opportunities and create go-to-market plans. Work closely with internal teams including sales, product marketing, and digital marketing to ensure cohesive messaging and execution. Performance & Optimization Track and analyze campaign performance, partner engagement, and ROI. Provide insights and recommendations to optimize future channel marketing efforts. Qualifications: Requires a Bachelor’s degree in Marketing, Business, or related field. Requires a minimum of 5 years of experience in channel marketing, partner marketing, or B2B marketing. Proven success in executing channel marketing programs. Strong project management and communication skills. Experience with marketing automation platforms, CRM systems, and analytics tools. Ability to thrive in a fast-paced, cross-functional environment. Preferred Skills: Familiarity with partner ecosystems and indirect sales models. Experience in 5G connectivity solutions. Expertise in Word, Excel, and PowerPoint. Working knowledge in Canva, Illustrator, InDesign, and Photoshop. Experience using AI to improve efficiencies. Creative mindset with a data-driven approach to decision-making. Salary Range: $91,598-$137,604 This base pay range will vary depending on experience, qualifications, and location. Your recruiter will be happy to discuss all that Inseego has to offer! Inseego is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion (including religious dress and grooming), sex/gender (including pregnancy, childbirth, related medical conditions or breastfeeding), gender identity, gender expression, national origin, ancestry, age, physical or mental disability or legally protected medical condition, family care status, military or veteran status, marital status, sexual orientation, genetic information, or any other protected classification under federal, state and local law.